Reviews for River City Events

Reviews

+4 User photos

• Derek Sent on 10/10/2022
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Amazing! Brought our venue to life beautifully

  When looking for linens/tablecloths/centerpieces and more for our wedding, we approached River City Rentals first as they came highly recommended. We were very pleased with the huge selection of items available, and being able to find tablecloths, napkins and napkin rings in our wedding color (purple). The decorations brought our venue to life beautifully! We were also able to find a beautiful circular arch and toule (?) for decorating it. It was so easy to assemble and decorate. Danielle & Kayla were wonderful with helping us determine what we needed and the facility also had table laid out that allowed us to experiment with table set up, which helped a LOT to bring our vision to life. We highly recommend them!

  When looking for linens/tablecloths/centerpieces and more for our wedding, we approached River City Rentals first as they came highly recommended. We were very pleased with the huge selection of items available, and being able to find tablecloths, napkins and napkin rings in our wedding color (purple). The decorations brought our venue to life beautifully! We were also able to find a beautiful circular arch and toule (?) for decorating it. It was so easy to assemble and decorate. Danielle & Kayla were wonderful with helping us determine what we needed and the facility also had table laid out that allowed us to experiment with table set up, which helped a LOT to bring our vision to life. We highly recommend them!
• Michelle W. Sent on 26/07/2022
  4.8 out of 5 rating

  4.8
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    5.0
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    5.0 out of 5 rating
    5.0
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    5.0
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    4.0 out of 5 rating
    4.0
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    5.0 out of 5 rating
    5.0

  Great quality rentals!

  What a beautiful showroom and wide selection of items. Meganne was incredibly helpful and helped me pick out some great items to make my day special. I went in with the intent of getting some fabric napkins (best deal in the city btw) and a plain black backdrop. Well I walked in a saw the most beautiful gold sequin draping and was sold. It really elevated the decor the day off. Pick up and drop off were fast and efficient.

  What a beautiful showroom and wide selection of items. Meganne was incredibly helpful and helped me pick out some great items to make my day special. I went in with the intent of getting some fabric napkins (best deal in the city btw) and a plain black backdrop. Well I walked in a saw the most beautiful gold sequin draping and was sold. It really elevated the decor the day off. Pick up and drop off were fast and efficient.
• David T. Sent on 10/08/2021
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  So easy to work with!

  With the amount of changes and adds that had to be made throughout COVID, the team at River City were amazing!

  With the amount of changes and adds that had to be made throughout COVID, the team at River City were amazing!
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• Lisa R. Sent on 20/08/2020
  1.8 out of 5 rating

  1.8
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    3.0 out of 5 rating
    3.0
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    3.0 out of 5 rating
    3.0
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    1.0 out of 5 rating
    1.0
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    1.0 out of 5 rating
    1.0
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    1.0 out of 5 rating
    1.0

  Waiting for refund

  Still waiting on a refund from months ago. Our wedding was cancelled due to COVID and according to our signed contract we cancelled with this vendor before the deadline to get a full refund. We have asked them for it multiplied times and are still waiting to see it months later.

  Still waiting on a refund from months ago. Our wedding was cancelled due to COVID and according to our signed contract we cancelled with this vendor before the deadline to get a full refund. We have asked them for it multiplied times and are still waiting to see it months later.

  River City Events's reply:

  Good Morning Lisa, Thank you for the follow up on the status of your refund. Unfortunately Covid hit the events industry, business and individuals very hard and due to this issue our team was reduced and working remotely to ensure the safety of our clients and staff. We have been back to operational since the stages have opened and are working on refunding our clients. Due to the high amounts of refunds, we are currently processing March and April requests in August. We can confirm that your refund will be completed next week back on the credit card on file and an email notification will be sent once this is completed for your records.
  We thank you for your patience as everyone is trying to move forward from this. Should you have any questions or require anything else, please do not hesitate to contact our office at 780.424.6001. Thank you very much.
• Emilie Sent on 18/08/2020
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0
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    5.0
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    5.0 out of 5 rating
    5.0

  More than expected

  We booked 2 tents and vendor management with Chelsea. We only booked two weeks ahead and they help set up our entire reception. Everything was ready when we arrived at our backyard reception. The tents definitely helped on the hot summer day. They even set up our favors in our initials which was a nice unexpected touch.

  We booked 2 tents and vendor management with Chelsea. We only booked two weeks ahead and they help set up our entire reception. Everything was ready when we arrived at our backyard reception. The tents definitely helped on the hot summer day. They even set up our favors in our initials which was a nice unexpected touch.
• Mary Sent on 26/09/2019
  4.4 out of 5 rating

  4.4
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    5.0 out of 5 rating
    5.0
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    4.0 out of 5 rating
    4.0
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    5.0
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    4.0 out of 5 rating
    4.0
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    4.0 out of 5 rating
    4.0

  A aha moment for our wedding

  Planning for a wedding is one thing but as soon as we learned and visited the River City Events,it was an aha moment for our wedding,I never imagined how they had been so organized and made our planning so easy we can simulate our ideas at their shop.I would say it's a place like no other.Thank you River City Events.
  Also they are very Professional,Friendly,and Approachable.

  Planning for a wedding is one thing but as soon as we learned and visited the River City Events,it was an aha moment for our wedding,I never imagined how they had been so organized and made our planning so easy we can simulate our ideas at their shop.I would say it's a place like no other.Thank you River City Events.
  Also they are very Professional,Friendly,and Approachable.
• Katherine V. Sent on 28/08/2019
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0
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    5.0
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    5.0 out of 5 rating
    5.0

  Excellent service

  Cynthia was my coordinator for my wedding. She did an amazing job. River city events has been nothing but helpful. Cynthia offered great advice and she was able to meet all of our needs. Even with last minute requests she was able to handle. I would highly recommend River City Events.

  Cynthia was my coordinator for my wedding. She did an amazing job. River city events has been nothing but helpful. Cynthia offered great advice and she was able to meet all of our needs. Even with last minute requests she was able to handle. I would highly recommend River City Events.
• Stephanie P. Sent on 23/07/2019
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Great Team!

  We rented from River City Rentals for our wedding this June and everything was delivered on time and as expected. Their team was always great to deal with over the phone and I would definitely recommend them.

  We rented from River City Rentals for our wedding this June and everything was delivered on time and as expected. Their team was always great to deal with over the phone and I would definitely recommend them.
• Tracy Sent on 24/07/2018
  4 out of 5 rating

  4.0
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    5.0 out of 5 rating
    5.0
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    2.0 out of 5 rating
    2.0
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    5.0 out of 5 rating
    5.0
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    4.0 out of 5 rating
    4.0
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    4.0 out of 5 rating
    4.0

  Wedding rental

  Overall, my experience with Rivercity Events was outstanding. The only issue I had is that I left a voicemail on the emergency number and never did receive a phonecall in response. The message was left after business hours and I felt it was an emergency as I would be on my honeymoon when the office was open. Other than that, each time I spoke with someone they were very pleasant and accommodating and when items I had ordered were overbooked, I received an upgrade at no extra charge. I have no hesitation in recommending Rivercity Events

  Overall, my experience with Rivercity Events was outstanding. The only issue I had is that I left a voicemail on the emergency number and never did receive a phonecall in response. The message was left after business hours and I felt it was an emergency as I would be on my honeymoon when the office was open. Other than that, each time I spoke with someone they were very pleasant and accommodating and when items I had ordered were overbooked, I received an upgrade at no extra charge. I have no hesitation in recommending Rivercity Events
• Kendra L. Sent on 04/04/2018
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Amazing Service & Incredible People to Work With!

  The team at River City is absolutely incredible to work with! From the first phone call I made, to tear down at 2am on the wedding night, they were a dream to work with. I never had a doubt about anything with them and would absolutely recommend them to anyone with a wedding or an event in the Edmonton area! Thank you, Chelsea and the RCE team for being amazing people!!

  The team at River City is absolutely incredible to work with! From the first phone call I made, to tear down at 2am on the wedding night, they were a dream to work with. I never had a doubt about anything with them and would absolutely recommend them to anyone with a wedding or an event in the Edmonton area! Thank you, Chelsea and the RCE team for being amazing people!!

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