Reviews for Special Event Rentals - Edmonton

Special Event Rentals - Edmonton

Edmonton, Alberta

4.8 out of 5 rating, 40 reviews

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4.8 out of 5 rating

40 reviews

95% recommend it

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Quality of service
4.8 out of 5 rating
Response time
4.8 out of 5 rating
Professionalism
4.9 out of 5 rating
Value
4.6 out of 5 rating
Flexibility
4.7 out of 5 rating

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Katrina M. Sent on 22/07/2021

5 out of 5 rating
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Absolutely incredible!!!

I’m so happy I chose special event rentals for our reception decor. Kaitlyn was incredible to work with and made everything fun and easy! She helped us pick so many beautiful things! We paid for delivery and pick up and it was definitely worth it! Our reception looked absolutely beautiful. Thank you for everything!!!

I’m so happy I chose special event rentals for our reception decor. Kaitlyn was incredible to work with and made everything fun and easy! She helped us pick so many beautiful things! We paid for delivery and pick up and it was definitely worth it! Our reception looked absolutely beautiful. Thank you for everything!!!
- +6 Photos
Special Event Rentals - Edmonton's reply:

Hi Katrina,

Thank you for sending this great review. I am excited to share this with Kailtyn.

She has been one of our wedding and rental experts. She helped countless brides pick rental items and decor that will suit their theme and dream. And what's more remarkable is she is just one of our incredible experts here at Special Event Rentals.

We are proud of what she accomplished for your wedding. Hope to serve you again in your next event!

Regards,
John Lavapie, Customer Experience Lead
Zena L. Sent on 19/11/2024

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Kamryn was absolutely amazing!

We just got married this passed weekend and We decided to get some extra decor and linens from Special Event Rentals. The associate we dealt with was Kamryn. She was absolutely amazing! She helped us bring our Halloween-esque vision come to life. When we told her our colour scheme (purple, blue & orange), she took us to the linens and helped us match the shades of our colours as close to as what we had in mind with what they had available. She also showed us some decor that would compliment our vision like candelabras, pillars for the candelabras to sit on, as well as light wall washers (which we were back and forth on but im so glad we got them). To say that Kamryn was a big help is an understatement. She went above and beyond with helping make our vision a reality. Without her help I don't think we would have been able to complete our vision.

Thank you so much Kamryn for all your help. You were a pleasure to work with and the next time we need any event rentals we will be coming to see you.

We just got married this passed weekend and We decided to get some extra decor and linens from Special Event Rentals. The associate we dealt with was Kamryn. She was absolutely amazing! She helped us bring our Halloween-esque vision come to life. When we told her our colour scheme (purple, blue & orange), she took us to the linens and helped us match the shades of our colours as close to as what we had in mind with what they had available. She also showed us some decor that would compliment our vision like candelabras, pillars for the candelabras to sit on, as well as light wall washers (which we were back and forth on but im so glad we got them). To say that Kamryn was a big help is an understatement. She went above and beyond with helping make our vision a reality. Without her help I don't think we would have been able to complete our vision.

Thank you so much Kamryn for all your help. You were a pleasure to work with and the next time we need any event rentals we will be coming to see you.
- +2 Photos
Special Event Rentals - Edmonton's reply:

Hi Zena,

Firstly, congratulations! We are so glad that your vison came to life, and it was everything you hoped it would be. Thank you so much for the kind words about Kamryn. We are thrilled to hear how she went above and beyond. We look forward to your next event! Thank you,
Chelsea Sent on 09/06/2024

5 out of 5 rating
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Fantastic!!

Tons of options for rentals and quick and efficient with delivery and pickup

Tons of options for rentals and quick and efficient with delivery and pickup

Special Event Rentals - Edmonton's reply:

Hi Chelsea! Thank you for the review! We are so glad that you had a fantastic experience. We love to see pictures of our rentals at live events, you are welcome to send pictures to info@specialeventrentals.com. Hope to work with you again in the future.

Are you interested?

Jezlyn I. Sent on 02/06/2024

5 out of 5 rating
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Great Experience

It has been a great experience working with Special Events. They have been very helpful and very organized. They have also provided a great selection of items and takedown services as well. Very pleased and happy to be working with them.

It has been a great experience working with Special Events. They have been very helpful and very organized. They have also provided a great selection of items and takedown services as well. Very pleased and happy to be working with them.

Special Event Rentals - Edmonton's reply:

Hi Jezlyn, thank you so much for the wonderful review! Special Event Rentals offers more then just rentals, like you mentioned we do offer setup & take down services, as well as décor install. We look forward to working with you more!
Honest Y. Sent on 07/01/2024

4.4 out of 5 rating
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Professional team with knowledge and prompt service

Enjoyed working with this team!

Enjoyed working with this team!

Special Event Rentals - Edmonton's reply:

Hello Honest Y,

Thank you very much for your review! We are glad that you enjoyed working with our rental experts and team. We would love to see some pictures from your event! If you would like to share, you can email them to info@specialeventrentals.com
Peter D. Sent on 13/10/2021

5 out of 5 rating
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Helped make our outdoor fall wedding spectacular!

“Good clear website, helpful advice and able to provide all of our preferred choices of tent, tables, chairs, dance floor and stage we needed to host our daughter’s wedding. Great set up team. Levelled stage in tent. Clean up after take down was excellent.”

“Good clear website, helpful advice and able to provide all of our preferred choices of tent, tables, chairs, dance floor and stage we needed to host our daughter’s wedding. Great set up team. Levelled stage in tent. Clean up after take down was excellent.”
Sydney S. Sent on 29/09/2021

5 out of 5 rating
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Wonderful to work with

Special event rentals was responsive to all my inquiries and flexible with our pickup date. They were able to add items to my order last minute and were amazing to work with. I rented napkins, boxwood hedge and chairs. Everything looked wonderful and was all high quality.

Special event rentals was responsive to all my inquiries and flexible with our pickup date. They were able to add items to my order last minute and were amazing to work with. I rented napkins, boxwood hedge and chairs. Everything looked wonderful and was all high quality.

Special Event Rentals - Edmonton's reply:

Hi Sydney,

Thank you for this great review.

We always tell our staff to respond to emails and messages as quick as we can. We understand how important this is to brides. Planning a wedding is time consuming, and we want to be the least of your worries.

We are happy you noticed this from your interaction with our crew. We hope we can help you again rent for your next event.

Regards,
John Lavapie, Customer Experience Lead
Sara S. Sent on 21/08/2021

4.6 out of 5 rating
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Helpful with decor

We postponed our wedding (pandemic) and changed venue and decor. They were very accommodating!

We postponed our wedding (pandemic) and changed venue and decor. They were very accommodating!
Special Event Rentals - Edmonton's reply:

Hi Sara,

We truly love this feedback. Thank you.

Planning a wedding is hard enough. And add up the stress of delays and uncertainties of this COVID-19 pandemic. It is one of the hardest brides could ever experience.

We empathize with the situation we are in. And we are happy to help with some leg work. From making sure we provide as much as help you need for decor and design. To make sure you got everything from your order ready to use and clean.

We are happy we were able to accommodate. We hope to help you again at your next event!

Regards,
John Lavapie, Customer Experience Lead
Kayla R. Sent on 10/08/2021

5 out of 5 rating
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Rentals made easy

Special event rentals we're extremely helpful especially when we needed to add rentals the day before pickup! Would definitely recommend

Special event rentals we're extremely helpful especially when we needed to add rentals the day before pickup! Would definitely recommend

Special Event Rentals - Edmonton's reply:

Hi Kayla,

Thank you so much for the review.

We are ready for any changes our customers require before or during the day of the event. We want to be reliable for any immediate needs you may need as long as we have them in stock.

I am happy we were able to help you during a critical time. We look forward to assisting you again at your next event!

Regards,
John Lavapie, Customer Experience Lead
Pat D. Sent on 06/08/2021

5 out of 5 rating
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Stress-free!

Organizing our wedding was fun but there were many stressors so I really appreciated the fuss-free professionalism of Special Event Rentals. The tent, tables and chairs we rented were all clean and in excellent condition. All the staff we dealt with were easy to deal with, very responsive, and professional. Everything happened on time. I thought their website was excellent, very detailed and helpful. Brent was friendly and helpful when delivering. Highly recommend this company.

Organizing our wedding was fun but there were many stressors so I really appreciated the fuss-free professionalism of Special Event Rentals. The tent, tables and chairs we rented were all clean and in excellent condition. All the staff we dealt with were easy to deal with, very responsive, and professional. Everything happened on time. I thought their website was excellent, very detailed and helpful. Brent was friendly and helpful when delivering. Highly recommend this company.

Special Event Rentals - Edmonton's reply:

Hi Pat,

Thank you for your time to write this review! Brent will be happy to see this.

We emphasize to our delivery crew that our culture of top customer service should also continue outside our store. We ensure everyone is friendly when conversing with our customers on-site. Our team also trained them to answer any questions you may have.

We are happy Brent accomplished this with your event. We hope to help you with your rental again soon!

Regards,
John Lavapie, Customer Experience Lead