Reviews for The RoseGold Grand

Reviews

+46 User photos

• Ariel T. Sent on 05/09/2024
  5 out of 5 rating

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  So many cute items!!

  Amanda of The RoseGold Grand Inc. is awesome! She has a wide variety of items that helped make my bridal shower come to life. She helped us decide what items would look best for the whole tablescape and sourced table runners to match my vision. She was also adaptive and let me add more items close to the event date. I highly recommend The RoseGold Grand Inc. for your event rentals!!

  Amanda of The RoseGold Grand Inc. is awesome! She has a wide variety of items that helped make my bridal shower come to life. She helped us decide what items would look best for the whole tablescape and sourced table runners to match my vision. She was also adaptive and let me add more items close to the event date. I highly recommend The RoseGold Grand Inc. for your event rentals!!
• Michael H. Sent on 06/05/2024
  5 out of 5 rating

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  Excellent catch-all vendor

  Amanda from Rose Gold Grand was our furniture rental provider, decorator, florist and month of coordinator, and we couldn’t have been happier with what she accomplished for our wedding! When we originally booked Amanda, we were just looking for table and chair rentals, but it quickly became apparent that she had a very good eye for decor. We gave her some very loose ideas for what we wanted for decorations for our wedding, but she knocked it out of the park - the floral arch that we got married by was very beautiful and all of the centrepieces for the tables were gorgeous. She was also very flexible and responsive to even our silliest questions in the month leading up to the wedding - she was even able to get us sound equipment rather than us have to find another vendor. We would definitely recommend her and you would be lucky to have her be part of your wedding!

  Amanda from Rose Gold Grand was our furniture rental provider, decorator, florist and month of coordinator, and we couldn’t have been happier with what she accomplished for our wedding! When we originally booked Amanda, we were just looking for table and chair rentals, but it quickly became apparent that she had a very good eye for decor. We gave her some very loose ideas for what we wanted for decorations for our wedding, but she knocked it out of the park - the floral arch that we got married by was very beautiful and all of the centrepieces for the tables were gorgeous. She was also very flexible and responsive to even our silliest questions in the month leading up to the wedding - she was even able to get us sound equipment rather than us have to find another vendor. We would definitely recommend her and you would be lucky to have her be part of your wedding!
• Jessica R. Sent on 05/02/2024
  5 out of 5 rating

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  They are the reason our day went as smooth as it is!

  My husband said hiring the Rose gold Grand was the best decision we made regarding our wedding!! Amanda handled every bump along the way with a small and a positive attitude and we are so appreciative for her help. Not to mention she took the stress right out of the decor planning by selecting things for us based on our Pinterest board. She killed it!

  My husband said hiring the Rose gold Grand was the best decision we made regarding our wedding!! Amanda handled every bump along the way with a small and a positive attitude and we are so appreciative for her help. Not to mention she took the stress right out of the decor planning by selecting things for us based on our Pinterest board. She killed it!
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• Andrea D. Sent on 03/02/2024
  5 out of 5 rating

  5.0
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  Great choice

  They were friendly, reliable, reasonably priced. Thanks, Amanda!

  They were friendly, reliable, reasonably priced. Thanks, Amanda!
• Lee S. Sent on 19/02/2023
  5 out of 5 rating

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  Beyond Our Expectations! We would recommend them to anyone!!

  We had a very unique theme for our wedding (video game theme with Mario and Zelda) and we were finding it difficult to find decor to fit with other vendors. Amanda made custom centerpieces for us that blew out mind! They were incredible enchanted forest artificial greenery boxes and she event put the little touches of mini toadstool mushrooms and venus fly traps. And our tablescape was just gorgeous!! The Blues, Golds and Greens we wanted were beautifully curated by her and her team.
  
  We wanted to stay on a tight budget and she helped us find vendors that fit within our budget and gave us great cost saving tips. We couldnt have done our wedding without the RGG and will recommend them everytime!!

  We had a very unique theme for our wedding (video game theme with Mario and Zelda) and we were finding it difficult to find decor to fit with other vendors. Amanda made custom centerpieces for us that blew out mind! They were incredible enchanted forest artificial greenery boxes and she event put the little touches of mini toadstool mushrooms and venus fly traps. And our tablescape was just gorgeous!! The Blues, Golds and Greens we wanted were beautifully curated by her and her team.
  
  We wanted to stay on a tight budget and she helped us find vendors that fit within our budget and gave us great cost saving tips. We couldnt have done our wedding without the RGG and will recommend them everytime!!

  • +12 Photos
• Denise G. Sent on 18/02/2023
  5 out of 5 rating

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  Amazing day!

  Amanda was beyond amazing!! We had a specific vision we wanted to bring to life and she did exactly that. She was great to work with from start to finish and exceeded our expectations. She has endless ideas and knows exactly what to do to make sure your ideas become everyrhing you wanted. Highly highly reccomend!!!

  Amanda was beyond amazing!! We had a specific vision we wanted to bring to life and she did exactly that. She was great to work with from start to finish and exceeded our expectations. She has endless ideas and knows exactly what to do to make sure your ideas become everyrhing you wanted. Highly highly reccomend!!!
• G T Sent on 20/11/2022
  2.2 out of 5 rating

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  Caution for future brides

  It’s taken a couple months for me to come to terms with what happened on our wedding and I want to send out a cautionary warning to brides so they wouldn’t have to go through what we did. I contacted Amanda after seeing some great reviews and her prices seemed reasonable for a day of co ordination and set up strike of the decor. We already had a pretty good idea of what we wanted which was a catered brunch at a venue that we would also have our ceremony and just wanted someone to co-ordinate our day so we wouldn’t have to worry and be able to enjoy the day.
  
  Our initial meeting was great, we had interviewed some other people but Amanda seemed organised and asked the right questions. It took a while before she was able to make it to Toronto to look at our venue but it was at least a month before the wedding so I didn’t have a problem with it. During the walk through, she gave suggestions and advice on a few things that I didn’t think of and it gave me the impression that she was on the ball and we were in good hands. She said she would send her vision of the decor as soon as she could. I sent her our menu and layout on Sept 5 and we didn’t hear from her for a few days (sept 7) which I thought was odd since our wedding was a couple weeks away (sept 18). She messaged days later and told us she had been sick for a couple days but was catching up on emails. We emailed back and forth for a couple days but on the 9th she stopped replying. We followed up again on the 12th since we hadn’t heard from her and were less than a week from our wedding and she claimed that her internet was down for 3 days and she had been dealing with rogers and sent a revised quote as well as a final vision of the decor. I gave her my thoughts and we went back and forth finalising small details. What I didn’t know to do and what she did not tell us was that we had to arrange our own florals, which I was under the impression from the many conversations that she would be providing this and said so to which she replied this was such a last minute ask and she would “do her best” to secure florals but would be best for us to figure it out ourselves. This was 2 days before the wedding and I frantically called around for a florist and was lucky enough to find one that would deliver.
  
  After discussing final numbers on the 17th, the night before our wedding, I was feeling a little nervous since Amanda was texting us the final invoices and emails from other weddings she was co-ordinating. It should have been a red flag that she was over extended but it was too late and I had to put my trust in her.
  
  On the day of the wedding, the venue’s AC broke so it was a stressful start on a 25 degree day. But Amanda started out well, she had the venue organised and set up for the ceremony in record time and everyone said it looked great. But when I walked down the aisle, the promised front decoration was missing half of what she had designed. I was a little thrown off and disappointed but figured if that was the worst of it, it wasn’t too bad.
  
  After the ceremony, the plan was we would take photos while she and her crew set up the tables. We had a specific and very tight schedule as we had to fit a tea ceremony before the food would be ready and serving of food as soon as people sat down. After we had finished the tea ceremony, we came out and realised the guests were not seated. I asked Amanda why no one was inside and she quickly went to get the guests inside. I was really surprised as I thought we had gone through this schedule with Amanda and she knew what was happening but after our guests sat down, the food was not being served so my husband and I had to keep running back and forth to see what the problem was. It was clear at that point that Amanda did not have control of the situation, the different vendors and servers didn’t know how things were supposed to go and everyone kept asking my husband for confirmation about what was supposed to happen, which is exactly what we had paid Amanda for. Both he and I were so stressed through the entire day trying to get things back on schedule that we weren’t able to enjoy our wedding.
  
  All in all, her servers did a great job setting up and tearing down, the woman at the bar was friendly and very proactive, servers served when they knew what to do but Amanda absolutely dropped the ball for the latter half. I emailed her about how disappointed I was in the day and that she didn’t have a handle on the schedule and she blamed one of the guests for “throwing a wrench” into the day.
  
  
That is beyond unprofessional and such a infuriating attitude. We had paid for her to co ordinate, and her only excuse for not doing her job was that some over exuberant guest came in and tried to take over. She never communicated to us clearly what was happening, she just mentioned one time that the guest had said to do things this way and my husband told her not to listen to him and do it this way. I didn’t even know what the issue was until the end and she definitely did not keep things on track. In addition, upon further inspection, her final bill did not add up properly and we over paid by few hundred dollars. When I emailed her about it, she just replied “it’s correct”. We have emailed her several times asking for the final bill for our records and she has since ghosted us. I’m just appalled, saddened and disappointed by this lack of customer care and taking any sort of responsibility, especially since it’s such a 180 from our initial meeting.
  
  If I had known this was what would have transpired, I definitely would have just paid a more experienced co-ordinator who was professional and had clear communication skills to run our day instead of trusting someone who claimed they were.

  It’s taken a couple months for me to come to terms with what happened on our wedding and I want to send out a cautionary warning to brides so they wouldn’t have to go through what we did. I contacted Amanda after seeing some great reviews and her prices seemed reasonable for a day of co ordination and set up strike of the decor. We already had a pretty good idea of what we wanted which was a catered brunch at a venue that we would also have our ceremony and just wanted someone to co-ordinate our day so we wouldn’t have to worry and be able to enjoy the day.
  
  Our initial meeting was great, we had interviewed some other people but Amanda seemed organised and asked the right questions. It took a while before she was able to make it to Toronto to look at our venue but it was at least a month before the wedding so I didn’t have a problem with it. During the walk through, she gave suggestions and advice on a few things that I didn’t think of and it gave me the impression that she was on the ball and we were in good hands. She said she would send her vision of the decor as soon as she could. I sent her our menu and layout on Sept 5 and we didn’t hear from her for a few days (sept 7) which I thought was odd since our wedding was a couple weeks away (sept 18). She messaged days later and told us she had been sick for a couple days but was catching up on emails. We emailed back and forth for a couple days but on the 9th she stopped replying. We followed up again on the 12th since we hadn’t heard from her and were less than a week from our wedding and she claimed that her internet was down for 3 days and she had been dealing with rogers and sent a revised quote as well as a final vision of the decor. I gave her my thoughts and we went back and forth finalising small details. What I didn’t know to do and what she did not tell us was that we had to arrange our own florals, which I was under the impression from the many conversations that she would be providing this and said so to which she replied this was such a last minute ask and she would “do her best” to secure florals but would be best for us to figure it out ourselves. This was 2 days before the wedding and I frantically called around for a florist and was lucky enough to find one that would deliver.
  
  After discussing final numbers on the 17th, the night before our wedding, I was feeling a little nervous since Amanda was texting us the final invoices and emails from other weddings she was co-ordinating. It should have been a red flag that she was over extended but it was too late and I had to put my trust in her.
  
  On the day of the wedding, the venue’s AC broke so it was a stressful start on a 25 degree day. But Amanda started out well, she had the venue organised and set up for the ceremony in record time and everyone said it looked great. But when I walked down the aisle, the promised front decoration was missing half of what she had designed. I was a little thrown off and disappointed but figured if that was the worst of it, it wasn’t too bad.
  
  After the ceremony, the plan was we would take photos while she and her crew set up the tables. We had a specific and very tight schedule as we had to fit a tea ceremony before the food would be ready and serving of food as soon as people sat down. After we had finished the tea ceremony, we came out and realised the guests were not seated. I asked Amanda why no one was inside and she quickly went to get the guests inside. I was really surprised as I thought we had gone through this schedule with Amanda and she knew what was happening but after our guests sat down, the food was not being served so my husband and I had to keep running back and forth to see what the problem was. It was clear at that point that Amanda did not have control of the situation, the different vendors and servers didn’t know how things were supposed to go and everyone kept asking my husband for confirmation about what was supposed to happen, which is exactly what we had paid Amanda for. Both he and I were so stressed through the entire day trying to get things back on schedule that we weren’t able to enjoy our wedding.
  
  All in all, her servers did a great job setting up and tearing down, the woman at the bar was friendly and very proactive, servers served when they knew what to do but Amanda absolutely dropped the ball for the latter half. I emailed her about how disappointed I was in the day and that she didn’t have a handle on the schedule and she blamed one of the guests for “throwing a wrench” into the day.
  
  
That is beyond unprofessional and such a infuriating attitude. We had paid for her to co ordinate, and her only excuse for not doing her job was that some over exuberant guest came in and tried to take over. She never communicated to us clearly what was happening, she just mentioned one time that the guest had said to do things this way and my husband told her not to listen to him and do it this way. I didn’t even know what the issue was until the end and she definitely did not keep things on track. In addition, upon further inspection, her final bill did not add up properly and we over paid by few hundred dollars. When I emailed her about it, she just replied “it’s correct”. We have emailed her several times asking for the final bill for our records and she has since ghosted us. I’m just appalled, saddened and disappointed by this lack of customer care and taking any sort of responsibility, especially since it’s such a 180 from our initial meeting.
  
  If I had known this was what would have transpired, I definitely would have just paid a more experienced co-ordinator who was professional and had clear communication skills to run our day instead of trusting someone who claimed they were.
• Mariah Sent on 07/08/2022
  5 out of 5 rating

  5.0
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  Brought our vision TO LIFE in every way possible

  Amazing. That's the best word I'd use to describe our experience with Amanda at The RoseGold Grand. After stumbling upon Amanda's profile on Facebook Marketplace to rent glass hurricanes, I wasn't too sure what to expect. We originally required her services for some wedding decor rentals, but upon meeting her she mentioned she also did coordination and decor set-up. We had quite a bit to set-up, including two heavy champagne walls/partitions, but she assured us it would be taken care of. And she kept her promise. Everything in the venue was set-up just as we wanted it to be, on time, beyond what we expected.
  Prior to the wedding date we had a couple virtual meets and Amanda was always on-time, available, and responsive. She was also willing to take on extra tasks (such as putting together our bud vases the day before the wedding) without hesitation when requested, and never made us feel like we were asking for too much (which I feel like we gave her a ton of work to do and she just took it on with a smile).
  And as mentioned, on the wedding day, we were beyond impressed. Everything looked and went perfect, she illustrated our dream exactly the way we wanted it - and we couldn't have asked for anything more/better. Just take a look at the photos I'll attach to prove it. I don't have one negative/critical thing to say about our experience with her and instead have and will gloat about her services anytime asked. Biggest thanks to Amanda at TRGG

  Amazing. That's the best word I'd use to describe our experience with Amanda at The RoseGold Grand. After stumbling upon Amanda's profile on Facebook Marketplace to rent glass hurricanes, I wasn't too sure what to expect. We originally required her services for some wedding decor rentals, but upon meeting her she mentioned she also did coordination and decor set-up. We had quite a bit to set-up, including two heavy champagne walls/partitions, but she assured us it would be taken care of. And she kept her promise. Everything in the venue was set-up just as we wanted it to be, on time, beyond what we expected.
  Prior to the wedding date we had a couple virtual meets and Amanda was always on-time, available, and responsive. She was also willing to take on extra tasks (such as putting together our bud vases the day before the wedding) without hesitation when requested, and never made us feel like we were asking for too much (which I feel like we gave her a ton of work to do and she just took it on with a smile).
  And as mentioned, on the wedding day, we were beyond impressed. Everything looked and went perfect, she illustrated our dream exactly the way we wanted it - and we couldn't have asked for anything more/better. Just take a look at the photos I'll attach to prove it. I don't have one negative/critical thing to say about our experience with her and instead have and will gloat about her services anytime asked. Biggest thanks to Amanda at TRGG

  • +8 Photos
• Megan B. Sent on 24/06/2022
  5 out of 5 rating

  5.0
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  Amazing service and products

  Amanda was so lovely to work with and she has a huge range of rentals! I rented table numbers and an arbour from her and they did not disappoint! She is prompt in response and definitely made my vision come true!

  Amanda was so lovely to work with and she has a huge range of rentals! I rented table numbers and an arbour from her and they did not disappoint! She is prompt in response and definitely made my vision come true!
• Lindsey N. Sent on 12/04/2022
  5 out of 5 rating

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  Amanda is your decor girl!

  I hired The RoseGold Grand Inc. for décor rental as well as a setup and tear down package for my own personal decor items.
  Amanda was fantastic to work with! She was professional, quick to respond to all emails, revised my rental quote many times, has great attention to detail, and followed my setup instructions perfectly. Picking our rental items was easy. The RoseGold Grand Inc. had a comprehensive catalogue with lots of images and fair prices. They did a beautiful job setting up and even arranged to drop off the linens and charge plates to the venue ahead of the wedding day to allow for extra setup time. When I walked into the reception room before the ceremony, I was amazed. The head table and guest tables were stunning! Everything was perfect and set up exactly as I had described. It was a piece of mind knowing that the decor clean-up at the end of the night was taken care of. Amanda showed up on time and picked up all her rental items. I would highly recommend The RoseGold Grand Inc. for your rental and decor setup needs. It was a stress-free and seamless experience.

  I hired The RoseGold Grand Inc. for décor rental as well as a setup and tear down package for my own personal decor items.
  Amanda was fantastic to work with! She was professional, quick to respond to all emails, revised my rental quote many times, has great attention to detail, and followed my setup instructions perfectly. Picking our rental items was easy. The RoseGold Grand Inc. had a comprehensive catalogue with lots of images and fair prices. They did a beautiful job setting up and even arranged to drop off the linens and charge plates to the venue ahead of the wedding day to allow for extra setup time. When I walked into the reception room before the ceremony, I was amazed. The head table and guest tables were stunning! Everything was perfect and set up exactly as I had described. It was a piece of mind knowing that the decor clean-up at the end of the night was taken care of. Amanda showed up on time and picked up all her rental items. I would highly recommend The RoseGold Grand Inc. for your rental and decor setup needs. It was a stress-free and seamless experience.

  • +8 Photos

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