Reviews for Destination Bride

Reviews

+2 User photos

• Nicole N. Sent on 17/12/2024
  5 out of 5 rating

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  Thank you for your help Z!

  I wanted to take a moment to thank Z for all of her help in finding a great resort for us. She was extremely helpful in putting together our timelines and layouts and offered fantastic advice throughout the process. She was always available to meet with us when we had questions and responded promptly to every email.
  Even when we ran into some issues as a group on the way there due to weather, and once we were there one couple had issues, Z was great and super helpful, quick to respond providing suggestions and guiding us through the situation.
  
  We truly appreciate her support and dedication in making everything run smoothly!
  

  I wanted to take a moment to thank Z for all of her help in finding a great resort for us. She was extremely helpful in putting together our timelines and layouts and offered fantastic advice throughout the process. She was always available to meet with us when we had questions and responded promptly to every email.
  Even when we ran into some issues as a group on the way there due to weather, and once we were there one couple had issues, Z was great and super helpful, quick to respond providing suggestions and guiding us through the situation.
  
  We truly appreciate her support and dedication in making everything run smoothly!
  
• Matt Sent on 12/06/2024
  5 out of 5 rating

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  Had our perfect day

  Zerlene helped take the stress out of planning our perfect wedding day. It was well worth enlisting her services to make sure we got the day we wanted within our budget.

  Zerlene helped take the stress out of planning our perfect wedding day. It was well worth enlisting her services to make sure we got the day we wanted within our budget.
• Nelly S. Sent on 14/01/2024
  5 out of 5 rating

  5.0
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  Best Decision Ever!

  Zerlene was easy to connect with from the beginning of our wedding planning process. She helped us pick the perfect destination down to helping us remember small details. She always made herself available to chat and was always calm and professional. Would highly recommend!!!

  Zerlene was easy to connect with from the beginning of our wedding planning process. She helped us pick the perfect destination down to helping us remember small details. She always made herself available to chat and was always calm and professional. Would highly recommend!!!
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• Anna K. Sent on 26/12/2023
  5 out of 5 rating

  5.0
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  Zerlene made my dream wedding a reality!

  Before any future bride starts to plan her wedding, she is nervous and excited about all of the pieces she must put together for the perfect day. If I could recommend ONE thing to all future brides, it would be to work with Zerlene, who makes wedding planning a stress free process! She is organized, warm, and has your (and your guests') best interest at heart. Her experience made me feel confident every step of the way and I really appreciated how quickly she answered our questions (10/10 customer service). I had a destination wedding in December 2023, which couldn't have happened without her! A friend of mine also worked with Zerlene for her local wedding and similarly had a fabulous experience. THANK YOU Zerlene, for making my dream wedding a reality!

  Before any future bride starts to plan her wedding, she is nervous and excited about all of the pieces she must put together for the perfect day. If I could recommend ONE thing to all future brides, it would be to work with Zerlene, who makes wedding planning a stress free process! She is organized, warm, and has your (and your guests') best interest at heart. Her experience made me feel confident every step of the way and I really appreciated how quickly she answered our questions (10/10 customer service). I had a destination wedding in December 2023, which couldn't have happened without her! A friend of mine also worked with Zerlene for her local wedding and similarly had a fabulous experience. THANK YOU Zerlene, for making my dream wedding a reality!
• Mary A. Sent on 12/09/2023
  5 out of 5 rating

  5.0
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  Wonderful Experience

  Zerlene was very helpful towards planning our destination wedding. She was very responsive and available all through the process - from choosing the resort, to planning all the travel details for our guests. Her suggestions, planning and recommendations were all helpful and she played a major role in helping us get a wonderful wedding experience. Definitely worth working with!

  Zerlene was very helpful towards planning our destination wedding. She was very responsive and available all through the process - from choosing the resort, to planning all the travel details for our guests. Her suggestions, planning and recommendations were all helpful and she played a major role in helping us get a wonderful wedding experience. Definitely worth working with!
• Danielle M. Sent on 30/04/2023
  5 out of 5 rating

  5.0
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  Above & Beyond- the absolute BEST!!!

  If I could give more than 5 stars, Zerlene would get 10. From the very start, looking for that special and unique destination, research, many options within each of the destinations, booking my guests and the extending questions they had- this helped me tons to have the guests directed right to her. Her speed, detail, responsiveness, organization was top notch. Some hiccups upon arriving to my destination- baggage never made it… this experience, out of Zerlene’s control, obviously was rectified and only because of her. She worked magic and physically went to the airport herself to get my bags on route to me, my bags travelling more places than I have been just to make it to me within 1.5 days!!!! She goes above and beyond and I could not have asked for a better wedding travel agent. She made every difficult situation we faced (due to our bad luck) or bump into a positive and made our wedding destination a memorable one. Without her our beautiful wedding would not have been possible. So lucky to have found hwr and any bride lucky to work with her will see this for themselves from the moment you speak with her. I will continue to recommend Zerlene to family and friends, and will continue to use her for any future travel my husband and I have moving forward. She made an amazing mark on us on such a special time in our lives. My whole wedding party of 35 made special mention that she went above and beyond and this is something that we will all remember. Thank you from the bottom of my heart. Zerlene. You are an amazing person inside and out!!

  If I could give more than 5 stars, Zerlene would get 10. From the very start, looking for that special and unique destination, research, many options within each of the destinations, booking my guests and the extending questions they had- this helped me tons to have the guests directed right to her. Her speed, detail, responsiveness, organization was top notch. Some hiccups upon arriving to my destination- baggage never made it… this experience, out of Zerlene’s control, obviously was rectified and only because of her. She worked magic and physically went to the airport herself to get my bags on route to me, my bags travelling more places than I have been just to make it to me within 1.5 days!!!! She goes above and beyond and I could not have asked for a better wedding travel agent. She made every difficult situation we faced (due to our bad luck) or bump into a positive and made our wedding destination a memorable one. Without her our beautiful wedding would not have been possible. So lucky to have found hwr and any bride lucky to work with her will see this for themselves from the moment you speak with her. I will continue to recommend Zerlene to family and friends, and will continue to use her for any future travel my husband and I have moving forward. She made an amazing mark on us on such a special time in our lives. My whole wedding party of 35 made special mention that she went above and beyond and this is something that we will all remember. Thank you from the bottom of my heart. Zerlene. You are an amazing person inside and out!!
• Arshak A. Sent on 21/04/2023
  5 out of 5 rating

  5.0
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  Everything we could have asked for!

  Zerlene was awesome and so helpful in our destination wedding planning process. She was prompt and on the ball which allowed us to lock-in amazing prices for us and all of our guests. Afterwards, she was really helpful in making sure we were thinking about the right things and hadn't overlooked any of the finer details (which we of course had lol!). Overall she is amazing and highly recommended!

  Zerlene was awesome and so helpful in our destination wedding planning process. She was prompt and on the ball which allowed us to lock-in amazing prices for us and all of our guests. Afterwards, she was really helpful in making sure we were thinking about the right things and hadn't overlooked any of the finer details (which we of course had lol!). Overall she is amazing and highly recommended!
• Danielle P. Sent on 26/12/2022
  5 out of 5 rating

  5.0
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  Zerlene is the best wedding planner& travel agent!

  Our favourite wedding god mother! We high recommend Zerlene for all your events.
  
  She helped us plan THE wedding week for us in Mexico! She's everything and more. Many great memories made with her help in the background.
  
  Thank you Zerlene for all your work at the wedding. All the love and greatness for her and her continuous business! Strongly recommended!

  Our favourite wedding god mother! We high recommend Zerlene for all your events.
  
  She helped us plan THE wedding week for us in Mexico! She's everything and more. Many great memories made with her help in the background.
  
  Thank you Zerlene for all your work at the wedding. All the love and greatness for her and her continuous business! Strongly recommended!
• Laura M. Sent on 30/04/2022
  5 out of 5 rating

  5.0
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  Couldn't have done it without her!

  Zerlene was incredibly helpful and provided a wealth of valuable information for our destination wedding! We had over 100 people come with us to Mexico and I cannot imagine trying to organize all those flights, hotel and wedding details alone. Despite all the last-minute changes with guests, she was there every step of the way, did her best to get us the best deals and was honest and straight-forward with us about all wedding elements. Would definitely use her services again (but hopefully will never need to, lol).

  Zerlene was incredibly helpful and provided a wealth of valuable information for our destination wedding! We had over 100 people come with us to Mexico and I cannot imagine trying to organize all those flights, hotel and wedding details alone. Despite all the last-minute changes with guests, she was there every step of the way, did her best to get us the best deals and was honest and straight-forward with us about all wedding elements. Would definitely use her services again (but hopefully will never need to, lol).
• Alexis E. Sent on 12/04/2022
  5 out of 5 rating

  5.0
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  Incredible!!!

  We had to let go of our initial wedding planner a bit less than 2 months before the big day because nothing was done. Zerlene agreed to help us and we are so glad she did! The wedding went from being a guaranteed disaster to one of the best weddings our guests ever went to!
  We had a step by step plan, benefitted from her experience and expertise and had a weight lifted off of our shoulders as we were both working full time. She was responsive beyond our expectations and found out of the box solutions to issues we ran into.
  Planning a destination wedding brought additional issues but Zerlene tackled most of them before we even had a chance to get worried.
  If you are hesitant, you can put those doubts to rest and move forward with her, you will not be disappointed!!

  We had to let go of our initial wedding planner a bit less than 2 months before the big day because nothing was done. Zerlene agreed to help us and we are so glad she did! The wedding went from being a guaranteed disaster to one of the best weddings our guests ever went to!
  We had a step by step plan, benefitted from her experience and expertise and had a weight lifted off of our shoulders as we were both working full time. She was responsive beyond our expectations and found out of the box solutions to issues we ran into.
  Planning a destination wedding brought additional issues but Zerlene tackled most of them before we even had a chance to get worried.
  If you are hesitant, you can put those doubts to rest and move forward with her, you will not be disappointed!!

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