Anna Sent on 18/02/2014

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Anna and Scott

Married on January 29, 2014
at the Azul Sensatori Hotel
Riviera Maya, Mexico

I am so glad that we booked with SunLovers for our wedding. We were treated like royalty our entire trip! The resort was fantastic, the food was outstanding and the service was beyond compare, all this from a resort we wouldn't have considered if we hadn't been working with Kim. I fully realized just how much work goes in to each wedding when I met with the onsite staff the week before the wedding. They reviewed every single detail with me, including those I hadn't even thought of! Our guests also commented on how great SunLovers services were - they were very impressed with the level of detail and the individualized attention you were able to give you our group. Kim, your services far surpassed what I had expected to receive and we are so thankful for everything you did to make our week so special. From our first meeting with you, to having dear friends surprise us with their presence as I walked down the isle, our wedding was absolutely everything I had imagined and it is in no small part due to SunLovers. Thank you Kim for everything you did for us, we are truly appreciative and will be recommending you at every opportunity!

Kim G. Sent on 26/11/2013

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Could not be happier with the service we received from Kim. She's exceptional, and made our wedding incredibly stress-free, never mind helping us to find the perfect venue at which to have our destination wedding. I would not hesitate to recommend SunLovers to anyone looking for a Destination Wedding Specialist!

Delia Sent on 10/11/2013

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I heard of Kim from a coworker, Brandi. She was just raving how hassle free the entire process was. Indeed, the fee that Kim charges is peanuts compared to what she delivers. Her ability to problem solve when friends and family fly by the seat of their pants, pull out of their deposits, forget last minute details, and demand the impossible. She also offers wedding planning services ( I didn't access those, I had hired a wedding planner privately).

Basically, I told Kim my budget and wishlist and she helped me find something that was wedding appropriate and around the budget (as opposed to the other travel agents that just gave me quotes that were ridiculously high to random, massive resorts). Kim told me about loopholes that would be beneficial to me, and risks associated with the same. She kept the travel group constantly updated and answered all their questions promptly. She strongly advised and made it possible for my fiance and I to have an oceanfront room. She did not hide the fact that airline companies give out a certain bonus if one group books a minimum number of rooms, and credited us that bonus toward our suite! She worked magic to make it easier for my sister and her kid to come and was still mindful of a realistic budget. Kim tracked down a guest that was vacationing in another country to make sure the payment would arrive on time ! Kim will talk to you, when needed, and will talk lots and answer all your questions. Listen to what she has to say, it's valuable information, and some of that info you won't find anywhere else. And she never, ever, ever pressured me into doing something I wasn't comfortable with.

In summary, Kim is a great travel agent with excellent customer service skills and excellent knowledge of the business and the people in it. Her service really is a personalized service. With Kim, you get information, education, service like nowhere else, and of course, the trip of your dreams :) Worth every single penny!

Jan D. Sent on 09/11/2013

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Justin and Jan DeOliveira
Married on April 17, 2013
at the Azul Sensatori Hotel
Riviera Maya, Mexico

The first time I spoke with Kim, I knew that we had made an excellent decision by seeking out her destination wedding services. Kim is an absolute expert on the Riviera Maya and knows the resorts inside and out. Her amazing attention to detail made our wedding planning into a seamless process. All of the organization, planning and time that Kim put in leading up to our wedding, made our trip into a stress-free, amazing vacation!

We were so happy with the Azul Sensatori, it was just the right size resort for our wedding group, the food was amazing and the service was over the top! When it came to the wedding, our coordinators took such great care of us, we felt like we had nothing to worry about and our special day was everything we had envisioned!

We honestly had the best time at the Azul Sensatori, it was the perfect resort for us and all of our guests. Everyone was impressed by the resort, the food and most of all, the service. I thought that the wedding coordinators did an amazing job and we really did have the perfect wedding.

Thank you again Kim for all your hard work, you are truly amazing at your job! All of our guests commented on how great you were also. We really have you to thank for such an amazing wedding trip and we can truly say that our wedding was a success because of you!

Justin & Jan

Cecilia D. Sent on 16/09/2013

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Kraig & Cecilia Heer

Married on October 31, 2012at the Now Jade ResortRiviera Maya, Mexico

Kraig and I dreamt of becoming husband and wife on a white sand beach somewhere in the tropics. I spent months talking to other travel agents online, through resorts and in travel agencies and came close to scraping the idea of having a destination wedding. I never feltI was getting the service or information required to make this big decision. But then, I came across SunLovers.ca & Kim Crosby online. Until then I was finding it very hard to come up with a realistic budget and a resort that would meet our families and guests needs. When Kraig and I sat down for our consultation with Kim , we both agreed that she was the answer to making our dream wedding come true! Not only was she able to work within our budget, she also helped find the perfect resort for our group! Her hands on experience made a world of a difference! Kim took all my questions and concerns right to the wedding planner at the resort. Never leaving me to worry about a thing. She had great advice for any little or big details that would leave me sleepless. After a year and half of working with us, we felt very ready for the adventure and our big day!

To this day our hearts and souls are still sun bathing on their picture perfect beach! But none of this would be possible and so stress-free without Kim and SunLovers.

Thank you SO much Kim for all your hard work and time, you were there for us whenever we needed you!!!

Kelsi S. Sent on 11/09/2013

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Kelsi and Karl Shaw

Married on November 21, 2012
at the El Dorado Royale Resort & Spa
Riviera Maya, Mexico.

Since I am limited for word space here basically to sum it up.....Kim is absouletly amazing. She is a true professional and an amazing person to work with. She honestly above and beyond deserves the 5 star rating I gave her. Anyone who is thinking of planning a destination wedding needs to look no further. You will be in very good hands with Kim and I am tempted to have another wedding just to go through it all again with her!
I do have a full review on her website that I would encourage you to check out as well

[Anonymous] Sent on 08/09/2013

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For our destination wedding, had guests from all over the country and even overseas and we felt overwhelmed with the prospect of choosing a site and organizing travel arrangements, and sorting out the wedding itself. I was a little reluctant to use Sun Lovers at first, with us living in Ontario and Kim being based out of Victoria. But after my first phone conversation with Kim, I felt reassured that everything would fall into place. Over the course of 6 weeks, she helped us decide on a resort - no small task given our many requirements: nice resort, good beach, delicious food, not too expensive, accessible from everywhere in Canada, child-friendly, able to accommodate a large group. She extensively researched potential in a variety of Caribbean countries for us. We decided on the Azul Beach resort in the Mayan Riviera and were not disappointed. Kim organized accommodations and/or for all of our 90+ guests whose points of origin included Vancouver, Saskatoon, Winnipeg, Ottawa, Toronto, Montréal and the UK – no easy task. She went out of her way to accommodate requests and kept us up to date on any concerns. She was diligent in ensuring that everyone had the correct travel documents, etc and was very patient with the numerous special requests that our guests had. She liased between us and the resort’s wedding coordinators throughout the planning process. She also helped us select a photographer whose work we loved! In addition to the wedding itself, she helped us plan a catamaran cruise for our guests two days prior to the wedding. We had tried to organize this ourselves (thinking that this kind of thing was not part of her responsibility) and she was actually upset that we hadn’t included her in this. She then proceeded to find an option that suited us better, for a better price at a location closer to our resort. She’s not kidding when she says that she offers ‘full service’ wedding planning. We are very grateful and I would recommend her services to anyone.

Meghan H. Sent on 06/09/2013

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Kyle and Meghan Hames
Married on April 13, 2011
at the El Dorado Seaside Suites
Riviera Maya, Mexico
In 2010 I asked my wife to marry me and when she said yes, we decided we better start to plan our wedding. That same year we attended a bridal fair at Pearkes Arena, and came across Kim Crosby and her SunLovers Booth.
We sat and chatted for a while, and when we were finished, my fiance and I decided that a destination wedding was definitely for us. We met with Kim again, a few weeks after the bridal fair, and decided to plan our dream wedding. We went over a variety of different options and with Kim's recommendation, finally decided on the El Dorado Seaside Suites. We had a total of 21 people attend our wedding. Kim was very helpful in making sure everything was the way we wanted it, which made little or no stress on the two of us. We had guests coming from all over Canada, and all the flights worked out great, with no complications. Kim did an awesome job, and I would recommend her to anyone who is thinking about planning a destination wedding. We enjoyed our time so much, we contacted Kim again the following year to plan another trip for our 1 year anniversary. We had an amazing time again!!

Rebecca H. Sent on 05/09/2013

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We firmly believe that a destination wedding can be a beautiful and unique way to begin a new chapter of your lives together. We also firmly believe that without the right help, a destination wedding can be just as stressful, costly, and time-consuming as a traditional wedding. And by the right help, we mean Kim Crosby and SunLovers. From the moment we met Kim to the moment we said "I do," we were confident in Kim's ability to give us our perfect day.

The early planning stages with Kim were so invaluable to us. Kim helped us identify our priorities in choosing a resort and provided us with quotes from our top 3 resorts. Then Kim worked with us to get all of our invitations out to our guests. With guests invited from multiple departure locations across North America, we couldn't image trying to coordinate all of the travel bookings ourselves. Kim was great about communicating with all of our guests about flight changes, hotel options and the required documentation for travel.

Liaising with the resort wedding coordinators was also an incredibly daunting task for us. Kim took care of it all and managed any disruptions to our planning without us even knowing about most of them, keeping our stress levels in check for the entire year.

Once we got down to the Dominican Republic, Kim's extra effort was certainly evident - and very much appreciated! The wedding coordinators were ready for us and had the finalized plans from Kim, so all we had to do was review and confirm our choices. But it was the little extra things like a room upgrade to the presidential suite that left us really impressed with Kim.

And then to top it all off, Kim helped my husband book a surprise honeymoon to New York City and arranged all of our flights for that, including cancelling our return flight from the Dominican Republic to Vancouver. We were able to sit back and relax, knowing that everything was taken care of.

Melissa E. Sent on 05/09/2013

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Melissa & Adam Kerr
Married on April 13, 2013
at the El Dorado Royale Resort
Riviera Maya, Mexico

I was introduced to Kim through a good friend who raved about the services she received for her destination wedding at the El Dorado Seaside in April of 2011. After leaving my first meeting I thought to myself "This lady knows her stuff". This was how I felt throughout the entire wedding planning process. There was no question Kim could not answer. (I had ALOT of questions.) If she didn't have the answer she would always diligently respond after consultation with the El Dorado Royale wedding coordinators. Kim was a fountain of knowledge on Karisma Resorts, the Mayan Riveria and Destination Weddings in general. Throughout the entire process it was so beneficial having a Travel Agent as well as a Wedding Planner all wrapped up in one. Planning our wedding was completely stress free thanks to Kim. She was there every step of the way whenever I needed her and gave lots of helpful recommendations on all aspects of our wedding. Her firsthand experience with Weddings as well as the Resort made for a very enjoyable engagement for us!
The best part of working with Kim was having someone there who truly cares about our experience! She was so helpful with all our guests and taking care of all their needs that we never had to worry about it. In addition to helping us plan our wedding. Kim upgraded our Casita to a Swim-Up, arranged private limousine transfers on arrival and departure and further had special perks available to us at the El Dorado Royale. It's always the little extras that make a trip so memorable and we were so grateful for that!

Kim's dedication and hard work in making my wedding dreams come true!
Thanks a million Kim, we are so thankful to have met you and we look forward to many trips back to the El Dorado Royale!

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