Reviews for Banff Caribou Lodge & Spa

Reviews

+4 User photos

• Paulla C. Sent on 28/08/2022
  4.6 out of 5 rating

  4.6
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    3.0 out of 5 rating
    3.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Recommend for small wedding

  The caribou lodge was a fantastic venue for a small wedding

  The caribou lodge was a fantastic venue for a small wedding

  Banff Caribou Lodge & Spa's reply:

  Hi Paulla,
  Thank you for your review. It was a pleasure working with you and truly wonderful to be a part of your special day.
  We wish you all the best for the future,
  Ayla and The Caribou Lodge Team
• Jillian P. Sent on 27/01/2022
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Amazing group coordinator

  Our dream to get married at the caribou lodge unfortunate did not come to fruition due to COVID, however, it was an absolute pleasure working with Ayla. She replied to our inquiries promptly, clearly laid everything out for us as far as day of scheduling and contract items, and we’d be fortunate to work with her again. Venue is beautiful and very reasonably priced.

  Our dream to get married at the caribou lodge unfortunate did not come to fruition due to COVID, however, it was an absolute pleasure working with Ayla. She replied to our inquiries promptly, clearly laid everything out for us as far as day of scheduling and contract items, and we’d be fortunate to work with her again. Venue is beautiful and very reasonably priced.

  Banff Caribou Lodge & Spa's reply:

  Thank you Jillian for the lovely review. It was certainly a pleasure to work with you! We are sorry that due to Covid you were not able to have the dream wedding you had planned. Wishing you all the best for the future and we hope to welcome you to come stay at the Caribou in the near future. Thank you again Ayla Griffin - Caribou Lodge & Spa
• Caitlin C. Sent on 15/08/2021
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Woodlands Room

  We had our wedding reception in the woodlands room. Booking the room was easy and they allowed us to make changes to our contract in a shorter time frame due to covid. Food was good and the service was excellent. Thanks!!

  We had our wedding reception in the woodlands room. Booking the room was easy and they allowed us to make changes to our contract in a shorter time frame due to covid. Food was good and the service was excellent. Thanks!!

  Banff Caribou Lodge & Spa's reply:

  Hi Caitlin,
  Thank you for the wonderful review. It was a pleasure to work with you. Wishing you all the best.
  Warm Regards
  Lauren Fisher & The Caribou Lodge Team
Are you interested?
Send a message
• Barb O. Sent on 04/08/2021
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Keg at the Caribou Lodge wonderful

  Wonderful working with Lauren to plan the wedding reception for my daughter, she was so accommodating and helpful.
  
  The staff that attended to us were perfect and the food exceptional . This venue I highly recommended.

  Wonderful working with Lauren to plan the wedding reception for my daughter, she was so accommodating and helpful.
  
  The staff that attended to us were perfect and the food exceptional . This venue I highly recommended.

  Banff Caribou Lodge & Spa's reply:

  Thank you Barb for the wonderful review. It was a pleasure to work with you. Wishing your daughter and son in law a very happy future together.
  Warm Regards
  Lauren
• Taylor L. Sent on 04/03/2020
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Simply amazing!

  The staff at the lodge were very accommodating and helpful throughout our stay. We absolutely loved our loft room and can’t wait to go back.

  The staff at the lodge were very accommodating and helpful throughout our stay. We absolutely loved our loft room and can’t wait to go back.

  Banff Caribou Lodge & Spa's reply:

  Hi Taylor,
  
  Congratulations on your recent marriage at The Caribou Lodge!
  
  Thank you for sharing your kind words with us. We truly appreciate the great feedback. We look forward to seeing you again soon.
  
  Wishing you both all the happiness in the world.
  
  Ayla & The Caribou Lodge & Spa Team
• Wendy P. Sent on 20/02/2020
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Beautiful accommodation

  We stayed at the Banff Caribou Lodge and could not have asked for nicer accommodation services. There was a lovely decently priced restaurant on premise, a laundry room for guests use, swimming pool, sauna, and a spa. Absolutely loved it and would stay again.

  We stayed at the Banff Caribou Lodge and could not have asked for nicer accommodation services. There was a lovely decently priced restaurant on premise, a laundry room for guests use, swimming pool, sauna, and a spa. Absolutely loved it and would stay again.

  Banff Caribou Lodge & Spa's reply:

  Congratulations on your recent Marriage at The Caribou Lodge. Thank you for sharing your wonderful review with us.
  Wishing you both all the happiness in the world.
  Lauren Fisher
  Caribou Lodge & Spa
• Deborah H. Sent on 02/12/2018
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Outstanding

  Natalie helped me via email to set up our special day. Not only did she nail my winter wedding to a tea but the hotel staff made sure everyone of our guests were accommodated. They decorated the Woodlands rooms with class for the ceremony. Our reception was at the Keg. Not an easy task on a Saturday night, but everyone of our guests were served at the same time and food was amazing. Not one person left hungry. Highly recommend

  Natalie helped me via email to set up our special day. Not only did she nail my winter wedding to a tea but the hotel staff made sure everyone of our guests were accommodated. They decorated the Woodlands rooms with class for the ceremony. Our reception was at the Keg. Not an easy task on a Saturday night, but everyone of our guests were served at the same time and food was amazing. Not one person left hungry. Highly recommend

  Banff Caribou Lodge & Spa's reply:

  Dear Deborah,
  Thank you so much for your kind words! We really appreciate you taking the time to write such a lovely review.
  It was a joy working with you on your wedding and I hope we will see you and your family here again in years to come.
  All the best for the New Year and I wish you both a wonderful future together.
  
  Cheers,
  
  Natalie
• Joanne Sent on 20/11/2018
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Great for small wedding

  We had the ceremony and reception here Nov 2018, for 31 people it was a great venue. The hotel setup was well done and they were easy to work with. We had about 2.5 months to get everything done, and the 2 planners we worked with were very good. For the reception Nat, Cynthia and Michelle kept everything moving along and their service was exceptional.
  
  The food was catered by the Keg and all our guests enjoyed their selections.
  
  The only problem I had was with some duplicate charges but the manager caught them and worked with me to resolve everything quickly. I would recommend this hotel for a wedding with

  We had the ceremony and reception here Nov 2018, for 31 people it was a great venue. The hotel setup was well done and they were easy to work with. We had about 2.5 months to get everything done, and the 2 planners we worked with were very good. For the reception Nat, Cynthia and Michelle kept everything moving along and their service was exceptional.
  
  The food was catered by the Keg and all our guests enjoyed their selections.
  
  The only problem I had was with some duplicate charges but the manager caught them and worked with me to resolve everything quickly. I would recommend this hotel for a wedding with
• Trisha G. Sent on 26/12/2017
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  We got married at the Banff Caribou Lodge this past Oct and it was absolutely beautiful! The hotel is just lovely and the Woodlands room was just the perfect size for our 30 person event! The staff was wonderful during the dinner and cocktail hour, very attentive and accommodating to all of our guests. The food was amazing (Who doesn't love the Keg?) and they did a great job for those guests with special dietary concerns. The wedding coordinator, Rebekah, took care of me from the very beginning of my wedding planning journey when I found her at the bridal fair early in the year, all the way to the big day! She knew my budget and was extremely knowledgeable in all her suggestions and ideas to help me pull it off! I would highly recommend the Banff Caribou Lodge for a cozy and intimate mountain wedding.

  We got married at the Banff Caribou Lodge this past Oct and it was absolutely beautiful! The hotel is just lovely and the Woodlands room was just the perfect size for our 30 person event! The staff was wonderful during the dinner and cocktail hour, very attentive and accommodating to all of our guests. The food was amazing (Who doesn't love the Keg?) and they did a great job for those guests with special dietary concerns. The wedding coordinator, Rebekah, took care of me from the very beginning of my wedding planning journey when I found her at the bridal fair early in the year, all the way to the big day! She knew my budget and was extremely knowledgeable in all her suggestions and ideas to help me pull it off! I would highly recommend the Banff Caribou Lodge for a cozy and intimate mountain wedding.

  Banff Caribou Lodge & Spa's reply:

  Hello Trisha & Derek,
  Thank you so very much for your kind words and the lovely photos. It was our pleasure to be a part of your special day. We wish you all the very best in your life together. Please come back to see us again!
  
  Rebekah and the team at the Banff Caribou Lodge
• Geneviève G. Sent on 04/08/2017
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  I booked a room at the Caribou Logde, Banff on July 17, 2017 for my wedding reception. The room was perfect to seat more than 30 persons. The barmaid was very kind and the food was excellent. I got a very good service with Lauren (Groups sales coordinator). She was able to answer all of my questions! (and I had a lot with my language barrier! Lauren was very patient with me and very professional.) We also rent a room for that night at a great price. The room was perfect. We couldn't ask for better! Lauren also let us a beautiful card in the room with a bottle of wine as a welcome newlyweds guest :) Caribou Lodge really was a great place to choose for a real dream day! Thank you for the Caribou Lodge team!
  

  I booked a room at the Caribou Logde, Banff on July 17, 2017 for my wedding reception. The room was perfect to seat more than 30 persons. The barmaid was very kind and the food was excellent. I got a very good service with Lauren (Groups sales coordinator). She was able to answer all of my questions! (and I had a lot with my language barrier! Lauren was very patient with me and very professional.) We also rent a room for that night at a great price. The room was perfect. We couldn't ask for better! Lauren also let us a beautiful card in the room with a bottle of wine as a welcome newlyweds guest :) Caribou Lodge really was a great place to choose for a real dream day! Thank you for the Caribou Lodge team!
  

Are you interested?

Send a message