Reviews for Banff Rocky Mountain Resort
View more informationReviews
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Quality of service 4.9 out of 5 rating
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Response time 4.8 out of 5 rating
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Professionalism 4.8 out of 5 rating
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Value 4.8 out of 5 rating
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Flexibility 4.9 out of 5 rating
Awards
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Renay A. Sent on 13/09/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Most Perfect Wedding
I had my wedding reception at The Banff Rocky Mountain Resort in the White Wolf Suite with 30 guests. It was AMAZING. From the planning and working with Samantha, to the day of and help from Kelly, everyone was so amazing and so quick to respond and made my planning and day SO easy. I loved everything about having my wedding reception there and everyone enjoyed their stay at the hotel as well. I 100% recommend you booking your wedding with them!!I had my wedding reception at The Banff Rocky Mountain Resort in the White Wolf Suite with 30 guests. It was AMAZING. From the planning and working with Samantha, to the day of and help from Kelly, everyone was so amazing and so quick to respond and made my planning and day SO easy. I loved everything about having my wedding reception there and everyone enjoyed their stay at the hotel as well. I 100% recommend you booking your wedding with them!!-
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+13 Photos
Banff Rocky Mountain Resort's reply:
Hi Renay,
Thank you for your kind words and amazing review. We are pleased to hear that everything went great on your wedding day. Congratulations on this special celebration!
Warm regards,
Sam, Kelly, and Banff Rocky Mountain Resort Team -
Quality of service
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Marie K. Sent on 24/07/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Best Wedding Vendor We Could Have Asked For
We could not have been happier with this venue choice! From the very beginning, our Coordinator Linda was so easier to work with. She was very knowledgeable and organized throughout. The venue was also flexible with some of the changes we had to make throughout the process.
We did not have our ceremony at this venue. I highly suggest any out of town brides find a way to see the space before booking. It is in a nice grassy/forest area but the trees are unfortunately blocking the mountain views.
The venue room was so beautiful without any decorations so minimal decor and florals were needed to make the space perfect for us.
We had 71 guests total with 10 round tables and a sweetheart table. This fit the space very well. We could have added another 1-3 tables max otherwise it would have been too cramped.
There was a large variety of drink options for guests. More than we anticipated and were expecting based on other weddings we had attended. The dinner and appetizers were SO DELICIOUS. The beef tenderloin was cooked perfect for us and most guests. We had many compliments from guests about how much they loved the food.
Kim was our food and beverage coordinator. She was so organized and had answers to all my questions. She also had suggestions for things I hadn’t thought of.
We really appreciated how helpful all of the staff were throughout the process and the service on the day of. My only slight complaint was that after 9PM we had to come inside off the patio because of noise complaints. But we still had a great time inside and it wasn’t too hot.
Lastly, the price for every thing was very reasonable! Less expensive than any other venues in town.
Overall, we would highly recommend this venue!We could not have been happier with this venue choice! From the very beginning, our Coordinator Linda was so easier to work with. She was very knowledgeable and organized throughout. The venue was also flexible with some of the changes we had to make throughout the process.
We did not have our ceremony at this venue. I highly suggest any out of town brides find a way to see the space before booking. It is in a nice grassy/forest area but the trees are unfortunately blocking the mountain views.
The venue room was so beautiful without any decorations so minimal decor and florals were needed to make the space perfect for us.
We had 71 guests total with 10 round tables and a sweetheart table. This fit the space very well. We could have added another 1-3 tables max otherwise it would have been too cramped.
There was a large variety of drink options for guests. More than we anticipated and were expecting based on other weddings we had attended. The dinner and appetizers were SO DELICIOUS. The beef tenderloin was cooked perfect for us and most guests. We had many compliments from guests about how much they loved the food.
Kim was our food and beverage coordinator. She was so organized and had answers to all my questions. She also had suggestions for things I hadn’t thought of.
We really appreciated how helpful all of the staff were throughout the process and the service on the day of. My only slight complaint was that after 9PM we had to come inside off the patio because of noise complaints. But we still had a great time inside and it wasn’t too hot.
Lastly, the price for every thing was very reasonable! Less expensive than any other venues in town.
Overall, we would highly recommend this venue!Banff Rocky Mountain Resort's reply:
Hi Marie & Trevor,
That you so much for your great review and am very happy to hear that you had a wonderful wedding day at Rocky Mountain Resort! We appreciate your compliments to our staff and quality of the food.
It was my absolute pleasure to be part of planning your special day and would like to wish you all the happiness together in the world.
Hope we get to welcome you back to the mountains again soon!
Warm regards,
Linda Rauchbaar & Banff Rocky Mountain Resort Team -
Quality of service
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Kate Sent on 06/07/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Simply Awesome!!
Choosing Banff Rocky Mountain Venue was one of the best decisions we made for our Big Day. Layla the event coordinator simply made it stress free from accommodating everything for us. Name every small detail and it was taken care off. Thanks a million for being part of our big day and making it super special for us. Layla, Kelly, Kim and the whole staff was awesome some amazing people we are glad to have met and spend our special day withChoosing Banff Rocky Mountain Venue was one of the best decisions we made for our Big Day. Layla the event coordinator simply made it stress free from accommodating everything for us. Name every small detail and it was taken care off. Thanks a million for being part of our big day and making it super special for us. Layla, Kelly, Kim and the whole staff was awesome some amazing people we are glad to have met and spend our special day with-
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+8 Photos
Banff Rocky Mountain Resort's reply:
Hi Kate & Evan,
Thank you for your lovely review. It was truly an honor to be part of your special day at Banff Rocky Mountain Resort, your pictures are beautiful!
Wishing you all the happiness in the world!
All the best,
Layla Simmons & Banff Rocky Mountain Resort Team -
Quality of service
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Julia A. Sent on 30/06/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing experience! Great location and wonderful staff!
Thank you, Banff Rocky, Samatha, Kelly and the team for the most amazing wedding day! You were so helpful and made our day the best it could possibly be. The venue looked so gorgeous and the food was amazing. As well as the service team. Thank you!Thank you, Banff Rocky, Samatha, Kelly and the team for the most amazing wedding day! You were so helpful and made our day the best it could possibly be. The venue looked so gorgeous and the food was amazing. As well as the service team. Thank you!Banff Rocky Mountain Resort's reply:
Dear Julia,
Thank you for your wonderful review it was a pleasure to work with you both. We are delighted to hear the venue provided you with an amazing experience. We hope to welcome you back to the mountains again soon!
We wish you all the happiness in your life together.
All the best,
Samantha Chambers and Banff Rocky Mountain Resort Team -
Quality of service
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Carleigh Sent on 28/04/20234.6 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Incredible Wedding Location
We hosted our wedding weekend at Banff Rocky Mountain Resort April 8, 2023. Sam and Kelly were fantastic to work with with planning the wedding events, and supporting the wedding weekend. They were incredibly responsive and flexible as we made decisions for our wedding and were always able to answer the questions we had. We highly recommend this venue for your wedding.We hosted our wedding weekend at Banff Rocky Mountain Resort April 8, 2023. Sam and Kelly were fantastic to work with with planning the wedding events, and supporting the wedding weekend. They were incredibly responsive and flexible as we made decisions for our wedding and were always able to answer the questions we had. We highly recommend this venue for your wedding.Banff Rocky Mountain Resort's reply:
Hi Carleigh,
Thank you for your kind words and fantastic review from your wedding at Banff Rocky Mountain Resort. It was an honour to be part of your wedding day. Wishing you a lifetime of happiness!
All the best,
Samantha Chambers & Banff Rocky Mountain Resort Team -
Quality of service
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Brittany Sent on 05/01/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great Space & Great Food
Every single guest told me how amazing the food was, the staff was so accommodating and friendly, and the big windows were stunning!Every single guest told me how amazing the food was, the staff was so accommodating and friendly, and the big windows were stunning!-
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+6 Photos
Banff Rocky Mountain Resort's reply:
Hi Brittany,
Thank you for your wonderful review and compliments to our staff and quality of the food for your wedding. It was an honour to be part of your special day at Banff Rocky Mountain Resort, your pictures are beautiful.
Wishing you all the happiness in the world!
All the best,
Linda Rauchbaar & Banff Rocky Mountain Resort Team -
Quality of service
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Leslie Sent on 10/10/20224.6 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great mountain venue
Great food for buffet and the bar manager was AMAZING. Unfortunately went through 3 reps so there was a slight miscommunication on a couple things, but overall great experience.Great food for buffet and the bar manager was AMAZING. Unfortunately went through 3 reps so there was a slight miscommunication on a couple things, but overall great experience. -
Quality of service
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Andra Sent on 26/09/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Rustic charm
The food was exquisite, the reception halls were stunning and the staff were very accommodating. I’m super pleasedThe food was exquisite, the reception halls were stunning and the staff were very accommodating. I’m super pleasedBanff Rocky Mountain Resort's reply:
Hi Andra,
Thank you for your lovely review and i am glad that your day was super!
It was an absolute pleasure to be a part of your day and i hope we can welcome you back to the mountains again soon.
We wish you all the happiness in your life together,
All the best,
Emma and the Banff Rocky Mountain Resort Team -
Quality of service
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Rohit R. Sent on 19/09/20224.6 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 4.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great Reception venue in the mountains
We had our outdoor wedding in the Mountains followed by the reception at the Banff Rocky Mountain resort. The venue is great with different options for different group sizes, food was amazing and chef Raj was very accommodating (special shoutout!). The wedding coordinators could have been better with the communication as we felt at times we were chasing them for answers and clarifications. The food and beverages manager Kelley was great to work with and we felt more comfortable with her being in charge on our wedding day than the wedding coordinators.We had our outdoor wedding in the Mountains followed by the reception at the Banff Rocky Mountain resort. The venue is great with different options for different group sizes, food was amazing and chef Raj was very accommodating (special shoutout!). The wedding coordinators could have been better with the communication as we felt at times we were chasing them for answers and clarifications. The food and beverages manager Kelley was great to work with and we felt more comfortable with her being in charge on our wedding day than the wedding coordinators.Banff Rocky Mountain Resort's reply:
Hi Rohit,
Thank you for your message and feedback. We are happy to hear that your day was all you imagined and the food was amazing, Chef Raj takes great pride and care with all his dishes!
We are honored to be a part of your special day and wish you both all the happiness for the future.
All the best,
Emma, Ayla, and The Rocky Mountain Resort Team
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Quality of service
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Kevin F. Sent on 30/08/20224.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 4.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Rocky Mountain Resort a perfect reception venue!
Everything went according to plan and the venue in the White Wolf Room was perfect for our party of 17 people! The staff were very helpful and attentive. The kids were wed at Minnewanka Lake, just a 15 min car ride from the reception. The stay at the hotel was also great, and the White Wolf condo perfect for our entire family (7) to stay at!Everything went according to plan and the venue in the White Wolf Room was perfect for our party of 17 people! The staff were very helpful and attentive. The kids were wed at Minnewanka Lake, just a 15 min car ride from the reception. The stay at the hotel was also great, and the White Wolf condo perfect for our entire family (7) to stay at!-
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+4 Photos
Banff Rocky Mountain Resort's reply:
Hi Kevin,
Thank you for your lovely review and sharing photographs from the White Wolf Suite Reception at the Banff Rocky Mountain Resort. The space looks lovely and we were honoured to be a part of the special day. Wishing everyone all the happiness for their future together!
All the best,
Samantha and the Banff Rocky Mountain Resort Team -
Quality of service
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