Name: Black Rock Oceanfront Resort
Address: 596 Marine Drive, Ucluelet, British Columbia, V0R 3A0
Rating: 3.8

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About

Black Rock Oceanfront Resort

The breathtaking natural beauty of Black Rock Oceanfront Resort creates a remarkable destination for your dream wedding on Vancouver Island’s breathtaking West Coast.

Black Rock Oceanfront Resort in Ucluelet, BC is a spectacular West Coast destination for wedding ceremonies and reception dinners – from intimate weddings for 2 people to elegant affairs for 75 people. Nestled in the headlands above of the Pacific Ocean, our West Coast wedding destination offers beautiful venues that are transformed into romantic settings for your special day. Our culinary and events team will create a feast that adds flavor and flair to your wedding celebration.

Ceremony Venues and Capacities;

If you wish to have an outdoor ceremony and want the ease of staying at the resort, our patios offer you just that. Overlooking the Pacific Ocean and rugged coastline, Currents Restaurant and Big Beach Bar & Lounge offer a spectacular setting for your special day.

Wine Cellar;

The timeless architecture combined with natural elements make The Wine Cellar a picturesque backdrop for your special event. Black Rock's 935 square foot wine cellar features a fabulous view of the Surge Channel fed by the Pacific Ocean. Stunning wooden furniture and grey slate flooring complimenting the all natural decor.

This romantic setting with floor to ceiling windows of the ocean and rocky shoreline create a dramatic backdrop for your ceremony. This space is ideal for indoor wedding ceremonies and an excellent back up location for poor weather conditions. The Wine Cellar can accommodate a wedding ceremony for 55 guests seated or 75 guests standing.

Reception Venues;

Rainforest Ballroom;

This 2,000 square foot event space can accommodate up to 75 guests for a wedding reception. Bring your friends and family together in one of the largest private event spaces on the West Coast.

The Rainforest Ballroom is suitable for large dinner receptions and dancing. Hire a band or DJ to entertain your guests and dance the night away. Our experienced event staff will cater to your food & beverage needs; large or small, ensuring a seamless event from start to finish. The Rainforest Ballroom is available until 12:00am, with last call at 11:30pm.

The Rainforest Ballroom can be divided into two smaller rooms; Sitka and Hemlock, popular for late night receptions. Enjoy an intimate dinner in The Wine Cellar then moving upstairs for your first dance.

When booking the Rainforest Ballroom, there would be a minimum of 20 guest rooms to be booked that are right above the ballroom.

Room Rental Fee for The Rainforest Ballroom ~ $2,000 *plus applicable taxes

Wine Cellar;

This space is also a spectacular venue to host an intimate sit-down dinner for up to 46 guests. With its intimate and private atmosphere, The Wine Cellar is the perfect space to host your rehearsal dinner, welcome reception, cocktail hour, or morning after brunch. Celebrate a toast on The Wine Cellar's private patio while enjoying the breathtaking views.

Room Rental Fee for The Wine Cellar ~ $1,500 *plus applicable taxes

Services Offered;

Black Rock Oceanfront Resort offers extensive services, such as gourmet catering, custom wedding menus, audio/visual equipment, and a complete directory of local wedding vendors. Our Events Manager will be present to provide personalised attention at your event. Banquet set-up amenities include the following:

Complete table settings
White or black table linens and napkins (additional fee for chair covers)
Extra side tables, if required, for guest book table, gift table, and cake/dessert table
Head table
15-by-15-foot dance floor (ballroom only)
Tables and chairs

Cuisine

The experienced culinary team offers exquisite West Coast cuisine and will be happy to tailor the wedding menu to suit your individual taste and personality. The banquet menus include a broad array of options for buffet dinners, themed cocktail receptions, and more.

Accommodations

Black Rock Ocean Front Resort offers 133 comfortable studios, one-bedroom and two-bedroom suites. All rooms are equipped with upscale amenities, such as plush king beds, flat-screen TVs, and spa-inspired bathrooms with heated floors. Discounted rates can be arranged for wedding guests.

Drift Spa

Transcend into a realm of calm and balance in a spa sanctuary where nature’s beauty and innovative luxury rejuvenate your soul. Elevate your sense of wellness as you revitalize, renew and Drift away to luxurious tranquility at Drift Spa. Experience soothing serenity at Black Rock Oceanfront Resort, where the rhythms of sea, sand, sky, and storm put you into harmony with the western edge of Vancouver Island.

Hot Tubs & Plunge Pool - relax in one of the two outdoor hot tubs or take a dip in the seasonal plunge pool.

Location

Black Rock Oceanfront Resort is in Ucluelet, British Columbia, near local attractions like Big Beach, Barkley Sound, Pacific Rim National Park, and Ucluelet Aquarium. It is approximately 25 minutes away from Tofino Airport.

Wedding Information Package:

https://acrobat.adobe.com/link/track?uri=urn:aaid:scds:US:3ac9b624-2d9c-3ea5-ab48-6e7a3d430992

Wedding and Elopement Packages:

https://acrobat.adobe.com/link/track?uri=urn:aaid:scds:US:81a8ef5d-e7bd-3338-8b98-14b024f934ce

2023 Catering Menu:

https://acrobat.adobe.com/link/track?uri=urn:aaid:scds:US:2efeaedf-6660-3588-9e5c-46bd93e5430d

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Contact Black Rock Oceanfront Resort and their preferred vendors

Black Rock Oceanfront Resort
Bracey Photography
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McLean Mill Historic Park

5.0 (2) ·

Port Alberni

2 to 90

InnChanter

Ucluelet

1 to 14

Long Beach Lodge Resort

5.0 (3) ·

Tofino

2 to 30

Frequently asked questions

What is the minimum number of guests required to book your venue?

How many event spaces or rooms does your venue offer?

Describe your venue:

Ballroom

Banquet hall

Beach

Hotel

Describe the style of your venue:

Coastal

Glamorous

Modern

Waterfront

What kind of settings are available?

Indoor

Uncovered outdoor

Which of the following wedding events does your venue service?

Ceremony

Reception

Bridal shower

Engagement party

Rehearsal dinner

What event services do you offer?

Accommodations

Bridal suite

Cake

Catering / bar

Clean up

Outside vendors

Set up

What catering services do you offer?

Buffet

Cocktail reception

Dessert

Family style

Hors d'oeuvres

Outside cake

Plated

Server(s)

Stations

Tastings

What bar services do you provide?

Bartender(s)

Cash bar

Champagne toast

House beer

House wine

House liquor

Liquor license

Open bar

Premium liquor

Signature drink

Specialty beer

Specialty wine

What event items are available?

Aisle markers

Altar/arches

Audio equipment

Centerpieces

Chair covers

Dance floor

Furniture

Chairs

Tables

Tents

What food and beverage items are available?

Barware

China

Flatware

Glassware

Linens

What transportation and access is available?

Parking

Wheelchair access

Do you have a site fee for wedding receptions at your venue?

What is the starting site fee for wedding receptions during peak season?

$1,500

What is the starting site fee for wedding receptions during off-peak season?

$1,500

Do you have a site fee for wedding ceremonies at your venue?

Yes

What is the starting site fee for wedding ceremonies during peak season?

$500

What is the starting site fee for wedding ceremonies during off-peak season?

$500

Which of the following are included in starting site fee?

Set up

Clean up

Chairs

Tables

Linens

China

Flatware

Glassware

Parking

What is the average catering price per person for plated service?

$76

What is the average catering price per person for buffet service?

$79

What is the average catering price per person for stations?

$24

What is the average catering price per person for hors d'oeurves?

$20

Which of the following are included in the cost of wedding catering?

Server(s)

Dessert

What is the starting price per person for bar service?

$10

Which of the following are included in the starting price for bar service?

Limited bar

Open bar

House beer

Specialty beer

House wine

House liquor

Bartenders

Reviews for Black Rock Oceanfront Resort

We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.

3.8 out of 5 rating

12 reviews

77% recommend it

Write a review

Quality of service
4.2 out of 5 rating
Response time
3.2 out of 5 rating
Professionalism
3.9 out of 5 rating
Value
4.2 out of 5 rating
Flexibility
3.8 out of 5 rating

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+5 User photos

Andrea Sent on 05/11/2018

2.2 out of 5 rating

Gorgeous venue, but so many problems

The good: This is an absolutely stunning venue. We had our ceremony in the wine cellar overlooking the ocean and surge channel, and the room is just gorgeous. Our room was beyond fabulous - big enough that we were able to host all our guests for a reception the night before the wedding. Hotel staff was very friendly and responsive. A new Events Coordinator, Aria, came on board literally a couple of days before our wedding. She was amazing and managed to salvage the complete hash that was made by the other coordinators who "worked" with us. Everything that was within her control turned out well. Unfortunately, a lot of things were beyond her control - including months of stress from poor communication leading up to our day, and the quality of the food.

The bad: We had so many difficulties and disappointments with this venue that I can't really give a good recommendation, as it caused us so much stress leading up to our wedding. Communication with the Events Manager, Emilie, was unacceptably poor, usually taking 3-4 email follow-ups to get (usually partial or contradicting) answers to any of our questions. She completely disengaged in the weeks leading up to the wedding and was unhelpful, unprofessional, and downright rude on the day of - giving us and our guests the impression that she couldn't care less. The new coordinator, Aria, took over at the last minute (thankfully!), but she was not provided with our paperwork or file, so had to start from scratch on the planning THE DAY BEFORE OUR WEDDING. Aria's competence is the only reason things came together as well as they did. Things went fairly smoothly up until the reception, when she went home after a nearly 12 hour day. At our reception, we had to chase someone down to bring out our cake after dinner. Staff then refused to cut and serve our ice cream cake (which was in our contract), claiming they didn't know if it was "in the contract". They made excuses and disappeared while our cake sat melting. Eventually our MC stepped up to cut and serve, which should never have happened.

Our biggest disappointment was the food. The quality and presentation was very poor, especially considering the price and the "upscale" nature of the resort. We paid $75 pp for a custom menu of lamb shanks, salmon, sides and salads. Everything was very lack-lustre and luke warm. We were NOT served lamb shanks as had been agreed upon, but overcooked cubes of a cheaper, stringy cut of lamb, which we felt was dishonest at best. The quality of the meal is about what one would expect from a $25 2-star hotel buffet, and we were a bit embarrassed. We had a tonne of other problems and headaches that added up to a lot of frustration - too many to mention here.

We forwarded our concerns and complaints (as well as our compliments to those who deserved it) to the General Manager, Ted, but he has never bothered to respond to us, even given three weeks and a follow up. Unfortunately, upper management at the Black Rock seems to be indifferent at best, and the events department has too many holes for one person to patch, even someone as uniquely talented as Aria (besides which, she'll likely get snapped up by one of the better resorts). The hotel itself is lovely, and I'd certainly recommend staying here for a vacation or honeymoon, but I would NOT recommend booking a wedding or event here, due to the lack of competence, communication, the poor food quality, and complete indifference on the part of management.

Genaah Sent on 23/06/2019

2.6 out of 5 rating

Gorgeous Venue, Frustrating Experience

Our reception in the wine cellar at Black Rock was beautiful but we also as most brides have mentioned, had an incredibly difficult time coordinating with the venue to achieve that. We held our ceremony at a local beach so that was separate from our dinner & reception at Black Rock. At the time that our contract was due for signing there was not a single person available in the events department to connect with and provide a deposit to. There was a 20% off giftcard sale in November that we really wanted our guests to take advantage of but we couldn’t do so until we officially locked in the venue. In desperation we contacted guest services and gave them our deposit just to ensure that everything was squared away. After two weeks of waiting for someone (anyone!) at Black Rock to email or call us to acknowledge our wedding and welcome us we heard nothing and had to contact them to beg for some interaction. Finally, we received some feedback and were hopeful that things would improve.

The event coordinator was very kind and friendly. However, we still had major communication issues. Our emails regularly went unanswered for two weeks at a time, at which point we would follow up. It’s not that we expected an immediate response because we understand that everyone is busy but if you’re not going to respond at all for an extended period of time at least send an email acknowledging you are in receipt of the email and that you will reply. We also had a lot of issues with guest services getting reservations incorrect, being unresponsive and placing our guests all over the hotel (not grouped together even though everyone booked under the same name).

Fast forward to the night of the reception. The venue itself was gorgeous and the food was absolutely phenomenal. We really enjoyed the buffet, it was absolutely delicious and the atmosphere in the wine cellar was to die for. We still had a few hitches… we substituted chicken for the fish on the buffet menu and confirmed this change twice with the coordinator. Of course, we got fish instead of chicken the night of which was fine for our guests that love fish because apparently it was amazing but not so great for those that only eat chicken. We thought the venue would offer a discount for the error but nothing was proposed. We also had issues with the number of candles provided but that is a small detail that was resolved quickly.

In summary, we would absolutely recommend Black Rock as a venue purely based on what it is already gifted with – beautiful architecture & a gorgeous natural setting! The staff during our stay were really friendly and lovely. The sign at the café had our names on it with congratulations so that was a really unique touch. Essentially, you just have to understand that many months of frustration leading up to your big day will culminate in a beautiful reception and/or ceremony. We hope that Black Rock will be able to improve their client experience moving forward because if so, it will be an all around amazing experience!

Angela Sent on 25/01/2019

2.4 out of 5 rating

Beautiful Venue. Terrible Event Organizers. Incorrect Invoicing (overcharges). Zero Communication.

I will preface this by saying my wedding was incredible, the venue was beautiful, our contractors were hands down amazing (photographer, videographer, decorator) and made the wedding come together exceptionally. The staff working the event the day of (bartender) were great.

That being said, I am severely disappointed in the Management/Organizational staff at the Blackrock Resort itself. From day 1, it was next to impossible to get a hold of anyone. They generally would require 3-4 emails before responding. It was always a different person, sometimes a summer student (who had honestly more information than the paid staff), and responses were often illegible and unprofessional. I didnt know until the day of who would actually be at my wedding as a coordinator. The quote was full of errors (DOUBLE CHECK EVERYTHING). They forgot to process our deposits. After the wedding, we requested a final invoice. Our request when unacknowledged for MONTHS (we followed up in person, on phone, via email). 3.5 months following our wedding, SURPRISE, my mother receives an email that they forgot to invoice us and provided us with an oustanding bill, which was much larger than quoted (not sure why they sent it to my mom. I requested it be sent to myself when I signed my contract). I went through it with a fine tooth comb, and found ~20% overcharge due to taxing errors, numerical errors, duplicate charges for certain items, and charging for people that werent there and children under two. Luckily I had proof of all of this and was able to reduce our invoice back down 20%. I followed up with Ted Bailey, the GM. Never heard a peep from him, which is in line with my expectations for the whole resort. Honestly. This place is GORGEOUS, but if you are looking to have a smaller intimate wedding, there are many gorgeous places in Ukie & Tofino that will offer you 10x the service.

If you do choose to book with Black Rock, ensure you have someone familiar with contracts double check every line of the Quote and every line of each invoice you receive. I want to think my overcharges werent malicious but were instead due to inadequacies of staff, but regardless... double check everything (specifically what should be charged GST/PST vs just GST). Have them provide you with numerical breakdowns (ie 26 x $30/piece) and not just aggregate numbers. That is where all the mistakes happen, and I doubt most people request the more detailed breakdown on final invoicing.