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About
Black Rock Oceanfront Resort
The breathtaking natural beauty of Black Rock Oceanfront Resort creates a remarkable destination for your dream wedding on Vancouver Island’s breathtaking West Coast.
Black Rock Oceanfront Resort in Ucluelet, BC is a spectacular West Coast destination for wedding ceremonies and reception dinners – from intimate weddings for 2 people to elegant affairs for 75 people. Nestled in the headlands above of the Pacific Ocean, our West Coast wedding destination offers beautiful venues that are transformed into romantic settings for your special day. Our culinary and events team will create a feast that adds flavor and flair to your wedding celebration.
Ceremony Venues and Capacities;
If you wish to have an outdoor ceremony and want the ease of staying at the resort, our patios offer you just that. Overlooking the Pacific Ocean and rugged coastline, Currents Restaurant and Big Beach Bar & Lounge offer a spectacular setting for your special day.
Wine Cellar;
The timeless architecture combined with natural elements make The Wine Cellar a picturesque backdrop for your special event. Black Rock's 935 square foot wine cellar features a fabulous view of the Surge Channel fed by the Pacific Ocean. Stunning wooden furniture and grey slate flooring complimenting the all natural decor.
This romantic setting with floor to ceiling windows of the ocean and rocky shoreline create a dramatic backdrop for your ceremony. This space is ideal for indoor wedding ceremonies and an excellent back up location for poor weather conditions. The Wine Cellar can accommodate a wedding ceremony for 55 guests seated or 75 guests standing.
Reception Venues;
Rainforest Ballroom;
This 2,000 square foot event space can accommodate up to 75 guests for a wedding reception. Bring your friends and family together in one of the largest private event spaces on the West Coast.
The Rainforest Ballroom is suitable for large dinner receptions and dancing. Hire a band or DJ to entertain your guests and dance the night away. Our experienced event staff will cater to your food & beverage needs; large or small, ensuring a seamless event from start to finish. The Rainforest Ballroom is available until 12:00am, with last call at 11:30pm.
The Rainforest Ballroom can be divided into two smaller rooms; Sitka and Hemlock, popular for late night receptions. Enjoy an intimate dinner in The Wine Cellar then moving upstairs for your first dance.
When booking the Rainforest Ballroom, there would be a minimum of 20 guest rooms to be booked that are right above the ballroom.
Room Rental Fee for The Rainforest Ballroom ~ $2,000 *plus applicable taxes
Wine Cellar;
This space is also a spectacular venue to host an intimate sit-down dinner for up to 46 guests. With its intimate and private atmosphere, The Wine Cellar is the perfect space to host your rehearsal dinner, welcome reception, cocktail hour, or morning after brunch. Celebrate a toast on The Wine Cellar's private patio while enjoying the breathtaking views.
Room Rental Fee for The Wine Cellar ~ $1,500 *plus applicable taxes
Services Offered;
Black Rock Oceanfront Resort offers extensive services, such as gourmet catering, custom wedding menus, audio/visual equipment, and a complete directory of local wedding vendors. Our Events Manager will be present to provide personalised attention at your event. Banquet set-up amenities include the following:
- Complete table settings
- White or black table linens and napkins (additional fee for chair covers)
- Extra side tables, if required, for guest book table, gift table, and cake/dessert table
- Head table
- 15-by-15-foot dance floor (ballroom only)
- Tables and chairs
Cuisine
The experienced culinary team offers exquisite West Coast cuisine and will be happy to tailor the wedding menu to suit your individual taste and personality. The banquet menus include a broad array of options for buffet dinners, themed cocktail receptions, and more.
Accommodations
Black Rock Ocean Front Resort offers 133 comfortable studios, one-bedroom and two-bedroom suites. All rooms are equipped with upscale amenities, such as plush king beds, flat-screen TVs, and spa-inspired bathrooms with heated floors. Discounted rates can be arranged for wedding guests.
Drift Spa
Transcend into a realm of calm and balance in a spa sanctuary where nature’s beauty and innovative luxury rejuvenate your soul. Elevate your sense of wellness as you revitalize, renew and Drift away to luxurious tranquility at Drift Spa. Experience soothing serenity at Black Rock Oceanfront Resort, where the rhythms of sea, sand, sky, and storm put you into harmony with the western edge of Vancouver Island.
Hot Tubs & Plunge Pool - relax in one of the two outdoor hot tubs or take a dip in the seasonal plunge pool.
Location
Black Rock Oceanfront Resort is in Ucluelet, British Columbia, near local attractions like Big Beach, Barkley Sound, Pacific Rim National Park, and Ucluelet Aquarium. It is approximately 25 minutes away from Tofino Airport.
Wedding Information Package:
https://acrobat.adobe.com/link/track?uri=urn:aaid:scds:US:3ac9b624-2d9c-3ea5-ab48-6e7a3d430992
Wedding and Elopement Packages:
https://acrobat.adobe.com/link/track?uri=urn:aaid:scds:US:81a8ef5d-e7bd-3338-8b98-14b024f934ce
2023 Catering Menu:
https://acrobat.adobe.com/link/track?uri=urn:aaid:scds:US:2efeaedf-6660-3588-9e5c-46bd93e5430d
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Reviews for Black Rock Oceanfront Resort
Gorgeous venue, but so many problems
The bad: We had so many difficulties and disappointments with this venue that I can't really give a good recommendation, as it caused us so much stress leading up to our wedding. Communication with the Events Manager, Emilie, was unacceptably poor, usually taking 3-4 email follow-ups to get (usually partial or contradicting) answers to any of our questions. She completely disengaged in the weeks leading up to the wedding and was unhelpful, unprofessional, and downright rude on the day of - giving us and our guests the impression that she couldn't care less. The new coordinator, Aria, took over at the last minute (thankfully!), but she was not provided with our paperwork or file, so had to start from scratch on the planning THE DAY BEFORE OUR WEDDING. Aria's competence is the only reason things came together as well as they did. Things went fairly smoothly up until the reception, when she went home after a nearly 12 hour day. At our reception, we had to chase someone down to bring out our cake after dinner. Staff then refused to cut and serve our ice cream cake (which was in our contract), claiming they didn't know if it was "in the contract". They made excuses and disappeared while our cake sat melting. Eventually our MC stepped up to cut and serve, which should never have happened.
Our biggest disappointment was the food. The quality and presentation was very poor, especially considering the price and the "upscale" nature of the resort. We paid $75 pp for a custom menu of lamb shanks, salmon, sides and salads. Everything was very lack-lustre and luke warm. We were NOT served lamb shanks as had been agreed upon, but overcooked cubes of a cheaper, stringy cut of lamb, which we felt was dishonest at best. The quality of the meal is about what one would expect from a $25 2-star hotel buffet, and we were a bit embarrassed. We had a tonne of other problems and headaches that added up to a lot of frustration - too many to mention here.
We forwarded our concerns and complaints (as well as our compliments to those who deserved it) to the General Manager, Ted, but he has never bothered to respond to us, even given three weeks and a follow up. Unfortunately, upper management at the Black Rock seems to be indifferent at best, and the events department has too many holes for one person to patch, even someone as uniquely talented as Aria (besides which, she'll likely get snapped up by one of the better resorts). The hotel itself is lovely, and I'd certainly recommend staying here for a vacation or honeymoon, but I would NOT recommend booking a wedding or event here, due to the lack of competence, communication, the poor food quality, and complete indifference on the part of management.
Gorgeous Venue, Frustrating Experience
The event coordinator was very kind and friendly. However, we still had major communication issues. Our emails regularly went unanswered for two weeks at a time, at which point we would follow up. It’s not that we expected an immediate response because we understand that everyone is busy but if you’re not going to respond at all for an extended period of time at least send an email acknowledging you are in receipt of the email and that you will reply. We also had a lot of issues with guest services getting reservations incorrect, being unresponsive and placing our guests all over the hotel (not grouped together even though everyone booked under the same name).
Fast forward to the night of the reception. The venue itself was gorgeous and the food was absolutely phenomenal. We really enjoyed the buffet, it was absolutely delicious and the atmosphere in the wine cellar was to die for. We still had a few hitches… we substituted chicken for the fish on the buffet menu and confirmed this change twice with the coordinator. Of course, we got fish instead of chicken the night of which was fine for our guests that love fish because apparently it was amazing but not so great for those that only eat chicken. We thought the venue would offer a discount for the error but nothing was proposed. We also had issues with the number of candles provided but that is a small detail that was resolved quickly.
In summary, we would absolutely recommend Black Rock as a venue purely based on what it is already gifted with – beautiful architecture & a gorgeous natural setting! The staff during our stay were really friendly and lovely. The sign at the café had our names on it with congratulations so that was a really unique touch. Essentially, you just have to understand that many months of frustration leading up to your big day will culminate in a beautiful reception and/or ceremony. We hope that Black Rock will be able to improve their client experience moving forward because if so, it will be an all around amazing experience!
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