Reviews for Clarion Hotel & Conference Centre
Reviews
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4.7 out of 5 rating
4.7 out of 5 rating
13 reviews
93% recommend it
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Featured
Jordan T. Sent on 14/10/2024The Most Perfect Venue
We wanted to say a huge thank you for making our wedding day so wonderful. Everything was perfect and totally exceeded our expectations. So many of our guests raved about the food and our photographer told us that is was the best food she'd ever had at a wedding! We have to agree that it was all so beautifully presented and delicious.
Working with Katie was a dream and we felt that everything we asked for was perfectly executed. We also want to say a special thank you to Maria, the server at the head table who went above and beyond to make sure that we were taken care of. She made us feel so special! We would highly recommend the Clarion as a venue to anyone looking for a seamless wedding day 🙂 We hope someone we know gets married there so that we get to experience the amazing venue (and food) all over again.
Clarion Hotel & Conference Centre's reply:
Thank you SO much for such a wonderful review, Jordan! We are absolutely thrilled that you and Sarah, and your guests had the best time! It was a pleasure to be a part of your special day and we wish you both the absolute best in your marriage! Congratulations! -
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Amanda P. Sent on 17/05/2024Decent Package, terrible management
We had our wedding at the Clarion. The packages they offered were good and inclusive. What we did not enjoy was the management from staff of the event. The event coordinator here works with every wedding and you cannot work with anyone else and unfortunately they are just not good at this type of job in my opinion. I work in an office and I am very organized; I constantly had to remind the coordinator about conversations we had had and things they had promised. Right from the get go they let our preferred date go to another couple WHILE we were looking at the space. We chose a different date and they had offered us a getting ready room for
The mistake. The “getting ready area” was an empty room with a few chairs and it was not secure - we were in the middle of changing when staff members were randomly walking through the room. The cake was delivered and they had no idea where to put it because the coordinator didn’t tell anyone.
The bartender was EXTREMELY rude and the worst part of the night. We had prepaid for drinks to have a toonie bar and there was a mix up on whether people could pay debit and she was overcharging our guests; when confronted with the mistake she was extremely rude and angry and worked with a pouty look on her face the entire night. At the end of the night my dad asked for corks for the wine (something we had asked the coordinator to communicate to bar staff ahead of time that we wanted to take home any unused wine) and the bartender came up to me and accused my dad of trying to steal wine. I told her he paid for the entire wedding on his card and I was sorry the coordinator didn’t inform her of our plans like I asked her to.
What I did like: the package included decor and everything was in a one stop shop. Given the chance again however I would never ever have my wedding here. The staff are completely incompetent and i spent the entire day trying to micro manage the wedding because the venue’s coordinator wasn’t doing her job. -
Sarah K. Sent on 16/11/2023
Our dream wedding reception!
We had our wedding reception at the Clarion in September and I have nothing but amazing things to say. Katie was so awesome to work with, she was quick to respond to emails, friendly, professional and really went above and beyond for us. She helped our reception go off without a hitch and we are so thankful! Our guests loved how we had coffee and desserts served all night, and dinner was phenomenal. One of the many reasons we chose this venue in the first place was the big Oak dance floor! We had 193 guests at our wedding and this venue was perfect. We used simple glass votives with candles for our centrepieces, and waterfall lights for our backdrop and it really helped this large area seem very cozy and romantic. Plus the road sign with our names was such a sweet, personal touch. We couldn’t be happier with the service we received. (Professional Photos by JanessaAliciaStudios)Clarion Hotel & Conference Centre's reply:
Thank you so much for the incredible review Sarah! We are absolutely thrilled that we were able to help make your day so special for you and your guests! I loved getting to know both you and Tycen and we wish you both the absolute best in your marriage! -
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Jeff V. Sent on 14/11/2023
The Perfect Day
Absolutely phenomenal experience at the Clarion for our July 29 wedding! The space was not only stunning but also incredibly versatile, allowing us to customize our dream celebration with ease. From the elegant decor to the spacious layout, the venue provided a beautiful backdrop for our special day.
Katie, the true architect of our magical day, orchestrated a symphony of perfection. Her meticulous planning and genuine enthusiasm created an atmosphere that surpassed all expectations. We were in expert hands from the start.
But let's talk about the food—each dish was a culinary masterpiece. Our guests are still raving about the amazing buffet months later. And the DJ? Pure magic. The seamless transitions and carefully curated playlist kept the energy alive, turning the celebration into an unforgettable party.
We can't thank Katie and the entire Clarion team enough for creating magical memories that will last a lifetime. 5 stars without a doubt!Clarion Hotel & Conference Centre's reply:
Thank you SO much for such a wonderful review Jeff! We are absolutely thrilled that you and your guests had the best time! It was a pleasure getting to know both you and Riley and to be a part of your big day! We wish you both the absolute best in your marriage! Congratulations! -
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Janelle C. Sent on 12/10/2023Amazing Wedding Venue
Katie and the team are extraordinary. We got to work with Katie throughout our engagement to plan the perfect wedding for us. She has been incredibly kind, easy to work with, and super accommodating with all our preferences. All of our guests were blown away by the buffet that was served for dinner and still talk about it to this day! We could not have chosen a better venue and venue package for our big day.Clarion Hotel & Conference Centre's reply:
Thank you so much for your wonderful review Janelle! We're so happy you and Mykell had a great day, and it was such a pleasure getting to know you both and being a part of your special day! Congratulations, we wish you all the best!! -
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Jolene C. Sent on 21/03/2022Ryan is the best - Hotel very accomodating
Me and my now husband booked to have our wedding at the conference centre in March of 2020 when it was the Quality Hotel still, and suddenly 5 days before the event, everything was shut down due to COVID. The hotel was very understanding and moved our date for us many many times up until 2 years later when we were finally able to have the wedding we had originally planned. We went through several wedding coordinators in that time but all were professional and communicative throughout the process. The setup process with our vendors the day before and day of went very smoothly and we never had an issue with anybody getting what they needed. I need to give SERIOUS props to Ryan who was absolutely amazing the day/evening of our wedding and checked in with us every now and then to make sure all was well, and introduced me to my new favourite bar drink. I recommend this hotel for anybody wanting a beautiful indoor space for their wedding, with added convenience of hotel rooms being easily accessible. -
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Nicole K. Sent on 07/08/2019Excellent to deal with
Ri An was amazing to deal with and was very helpful with our questions about the venue and how things would go together.Clarion Hotel & Conference Centre's reply:
It was so great working with you Nicole! Thank you for the wonderful feedback, we are so glad you had a great day with your family and friends. I'm happy to have been a part of your and Jimmy's special day! -
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Emma D. Sent on 19/05/2019Best Decision Made for the wedding!
I would highly recommend the Quality Hotel to any couple looking for a venue that has character (vintage vibe with the chandeliers, but modern with the clean lines and a blank canvas for your décor). This venue stood out to us amongst many others because of its beautiful high-ceilinged rooms and large wall of windows. The natural light coming into the venue on your special day and views were priceless, and we could not find them anywhere else. Ri-An and Carole at the Hotel were awesome coordinators to work with. They made our special day come together with the menu we wanted and working with us with some challenging points we need to work through for planning the day. It all came together with a fantastic and memorable experience on the day. The room was completely set up and laid out with the tables and chairs the day before allowing us to decorate as we wanted. On the wedding day staff were around to make sure everything was taken care of for changing over from our ceremony space to our reception space. The buffet food was set up smoothly and wow! I have had every guest (and ourselves included) rave about the food we received that night. Absolutely delicious menu items, and plentiful! For dessert at the hotel I would HIGHLY recommend the dessert bar that they offer, I think it was one of the biggest hits besides our vows to the guests lol. There were such an assortment of cakes, pies, cheesecakes and tarts everyone went crazy for!
If you are looking for a venue that will hold the 200+ guest mark I would highly recommend the Quality Hotel, it stands out against a lot of other banquet halls and you are getting great value, experience and service for your money spent.
Clarion Hotel & Conference Centre's reply:
Thank you Emma for your wonderful review, we are pleased to know that not only Johnny and yourself were happy but also your guests. We wish you both nothing but happiness in your future!
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