Reviews for Hilton Toronto/Markham Suites Conference Centre & Spa
Hilton Toronto/Markham Suites Conference Centre & Spa
Markham, Ontario4.7 out of 5 rating, 30 reviews
4.7
30 reviews
Reviews
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4.7 out of 5 rating
4.7 Very good
4.7 out of 5 rating
30 reviews
95% recommend it
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Quality of service 4.8 out of 5 rating
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Response time 4.8 out of 5 rating
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Professionalism 4.8 out of 5 rating
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Value 4.6 out of 5 rating
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Flexibility 4.7 out of 5 rating
Awards
30
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Patricia M. Sent on 19/05/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Thank you!
I wanted to express my gratitude to Debby Lam for her invaluable assistance in planning our wedding. The ballroom was stunningly beautiful and incredibly spacious, and the food was absolutely delicious. The hotel staff were all incredibly kind and accommodating, which truly made our wedding day all the more special. Hilton went above and beyond to provide us with additional services, such as allowing us access to a meeting room to store our decorations and helping us with the tea ceremony. All of these thoughtful touches made our wedding day much less stressful and allowed us to fully enjoy our celebration. We are so grateful to have had Debby as our Hilton contact person and for the privilege of hosting our wedding reception at the Hilton Hotel.I wanted to express my gratitude to Debby Lam for her invaluable assistance in planning our wedding. The ballroom was stunningly beautiful and incredibly spacious, and the food was absolutely delicious. The hotel staff were all incredibly kind and accommodating, which truly made our wedding day all the more special. Hilton went above and beyond to provide us with additional services, such as allowing us access to a meeting room to store our decorations and helping us with the tea ceremony. All of these thoughtful touches made our wedding day much less stressful and allowed us to fully enjoy our celebration. We are so grateful to have had Debby as our Hilton contact person and for the privilege of hosting our wedding reception at the Hilton Hotel. -
Quality of service
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Linda L. Sent on 25/03/20204.6 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 3.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Very positive
Joyti, our contact at the hotel, was wonderful. We had a number of special requests, and she was able to accommodate all of them. She was quick to reply to my emails and phone messages, and was always both warm and professional. I truly believed that she wanted our wedding to be perfect for us. The waitresses were great, and the food was delicious. I highly recommend this venue.Joyti, our contact at the hotel, was wonderful. We had a number of special requests, and she was able to accommodate all of them. She was quick to reply to my emails and phone messages, and was always both warm and professional. I truly believed that she wanted our wedding to be perfect for us. The waitresses were great, and the food was delicious. I highly recommend this venue. -
Quality of service
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Mengni Z. Sent on 16/02/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
excellent vendor serving evrything that you need
if you want to choose one of the best place for your wedding near the markham and scarborough area, do not heastaite hilton markham suite conference centre&spa, they re serving pretty much everything you need, brilliant location, adorable price, Various types of food form all over the world. the wedding manager joyti is super friendly and helped us a lot through all the wedding. i would like to say thank you so much and i recommend people choose hilton as your wedding wendor!if you want to choose one of the best place for your wedding near the markham and scarborough area, do not heastaite hilton markham suite conference centre&spa, they re serving pretty much everything you need, brilliant location, adorable price, Various types of food form all over the world. the wedding manager joyti is super friendly and helped us a lot through all the wedding. i would like to say thank you so much and i recommend people choose hilton as your wedding wendor! -
Quality of service
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Featured
Lidia S. Sent on 12/02/20204.8 out of 5 rating-
Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
My Dream Bridal Shower Became a Reality at the Hilton
From the moment we began planning for my bridal shower, Joyti was a dream to work with. I began planning my bridal shower in August 2019, to be held in December 2019. My wedding will be overseas, therefore I was planning to throw a large shower in Toronto before leaving, for those who could not attend my actual wedding. After visiting around 4 venues and contacting many vendors, we were not satisfied with any options. Yet after contacting the Hilton Hotel Suites in Markham, and immediately after visiting the Hilton and meeting with Joyti, I knew this would be the perfect place. The level of professionalism and ease of communication with Joyti made my life planning a lot easier. She offered amazing insight, from food decisions, to floor plans and seating arrangement, and even centrepieces. She was patient and flexible with us, constantly following up promptly with our meetings and making sure I was getting the best value and experience. She even gave us a complimentary night at the hotel. At the shower itself, the service was impeccable, and the food buffet had all the guests raving. Everything was done exactly as I had wanted, and for small mishaps during the shower, Joyti was there immediately to help. She even noticed I was overwhelmed and not eating properly, and came over to the table with a yummy plate! Overall, this experience with the Hilton Hotel and with Joyti could not be matched, and made my dream bridal shower a reality.From the moment we began planning for my bridal shower, Joyti was a dream to work with. I began planning my bridal shower in August 2019, to be held in December 2019. My wedding will be overseas, therefore I was planning to throw a large shower in Toronto before leaving, for those who could not attend my actual wedding. After visiting around 4 venues and contacting many vendors, we were not satisfied with any options. Yet after contacting the Hilton Hotel Suites in Markham, and immediately after visiting the Hilton and meeting with Joyti, I knew this would be the perfect place. The level of professionalism and ease of communication with Joyti made my life planning a lot easier. She offered amazing insight, from food decisions, to floor plans and seating arrangement, and even centrepieces. She was patient and flexible with us, constantly following up promptly with our meetings and making sure I was getting the best value and experience. She even gave us a complimentary night at the hotel. At the shower itself, the service was impeccable, and the food buffet had all the guests raving. Everything was done exactly as I had wanted, and for small mishaps during the shower, Joyti was there immediately to help. She even noticed I was overwhelmed and not eating properly, and came over to the table with a yummy plate! Overall, this experience with the Hilton Hotel and with Joyti could not be matched, and made my dream bridal shower a reality. -
Quality of service
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Mona M. Sent on 11/11/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
great place
Very pleased with hotel and staff. Most helpful and true to their word. Beautiful venue to hold a functionVery pleased with hotel and staff. Most helpful and true to their word. Beautiful venue to hold a function -
Quality of service
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Amber A. Sent on 25/10/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Expectations Exceeded at the Hilton Toronto/Markham Suites
When we were searching for venues, the Hilton Toronto/Markham was our first stop, of many. Our vision for our day was one of which all of the details could be taken care of by as few vendors as possible, in order to alleviate stress during wedding planning and leading up to our day. We were also looking for an intimate venue that could host our large number of guests - something that can be tricky to find. We ended up choosing the Hilton and couldn't have been more pleased. From our initial meeting to the days following our wedding, the Hilton staff made us feel like what we wanted could be accomplished. We were able to make a large banquet hall feel cozy, our guests were treated to the very best food (not your average banquet meal, by far!) and the flexibility, kindness and professionalism of the staff was incredible! Joyti, our main point of contact, answered question after question with patience and knowledge. She was there on our wedding day to make sure that everything went smoothly and was able to offer suggestions during the entire process. We are so grateful for Joyti's role in one of our most special days. The value of the wedding package was the best of all of our other venue comparisons and we believe that it became even more valuable as our day got closer and the staff at the Hilton accommodated all of our requests. Our day was fun, classy, organized and entirely stress-free. We are so happy that we chose the Hilton to begin this next chapter in our relationship.When we were searching for venues, the Hilton Toronto/Markham was our first stop, of many. Our vision for our day was one of which all of the details could be taken care of by as few vendors as possible, in order to alleviate stress during wedding planning and leading up to our day. We were also looking for an intimate venue that could host our large number of guests - something that can be tricky to find. We ended up choosing the Hilton and couldn't have been more pleased. From our initial meeting to the days following our wedding, the Hilton staff made us feel like what we wanted could be accomplished. We were able to make a large banquet hall feel cozy, our guests were treated to the very best food (not your average banquet meal, by far!) and the flexibility, kindness and professionalism of the staff was incredible! Joyti, our main point of contact, answered question after question with patience and knowledge. She was there on our wedding day to make sure that everything went smoothly and was able to offer suggestions during the entire process. We are so grateful for Joyti's role in one of our most special days. The value of the wedding package was the best of all of our other venue comparisons and we believe that it became even more valuable as our day got closer and the staff at the Hilton accommodated all of our requests. Our day was fun, classy, organized and entirely stress-free. We are so happy that we chose the Hilton to begin this next chapter in our relationship. -
Quality of service
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Jessica B. Sent on 10/10/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing service
Joyti was so helpful with out ceremony planning at the hilton markham. She was prompt with responses, immediately returned calls and she was always available when i called her extension.
Ive never had a more carefree interaction with a venue , and the fact that this one was for my wedding made it even more a reason to recommend. I have no complaints what so ever about this location and highly recommend holding events at this location!Joyti was so helpful with out ceremony planning at the hilton markham. She was prompt with responses, immediately returned calls and she was always available when i called her extension.
Ive never had a more carefree interaction with a venue , and the fact that this one was for my wedding made it even more a reason to recommend. I have no complaints what so ever about this location and highly recommend holding events at this location! -
Quality of service
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Acerami Sent on 07/10/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Anniversary Party
Very professional. Excellent attention to detail. The staff was very engaged in providing a successful event. Highly recommended. The event coordinator was keenly interested in making us happy.Very professional. Excellent attention to detail. The staff was very engaged in providing a successful event. Highly recommended. The event coordinator was keenly interested in making us happy. -
Quality of service
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Antonia L. Sent on 17/07/20194 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Response time 4.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
Spring wedding at Hilton Markham Suites
We chose Hilton for our wedding.The Events Manager Nellie was very professional and prompt to respond to our requirements, she tried to accommodate to the best of her ability. The head chef came to us during the tasting and was very responsive to our needs and the food was excellent including the presentation and quantity. The service was good had a few guests complaint about getting a wrong meal from a rude server on a particular table but for most guests said service was good. Guests got free parking during the reception which was good.We were told there would be signs to indicate to guests where to go for cocktail hour but that was missing , so we had to ask friends to assist as lot of guests were going in the wrong direction.We expected the Zen garden to be in full bloom but it was not ready for the event , we were told flowers would be planted but dint see any , so the garden looked quite bare in the pictures which was disappointing after paying for it.We had to buy two cherry blossom trees and some flowers the night before and bring them which was inconvenient and expensive.We wanted to have smoke effects during our first dance but told we couldn’t and had to pay additional for it and it was a huge amount so we waited for weeks to check an alternative which was the cold sparks , found a vendor , got special approvals to have that which was a hit .Majority of our international guests stayed there , we were offered special rates but guests found better rates online and said everything was good in the room apart from the breakfast, they expected a better spread for the amount paid. In terms of the Markham ballroom I think they could have new chandeliers and nicer dance floor in future which would make a huge difference to their space.Overall 7/10 experience.We chose Hilton for our wedding.The Events Manager Nellie was very professional and prompt to respond to our requirements, she tried to accommodate to the best of her ability. The head chef came to us during the tasting and was very responsive to our needs and the food was excellent including the presentation and quantity. The service was good had a few guests complaint about getting a wrong meal from a rude server on a particular table but for most guests said service was good. Guests got free parking during the reception which was good.We were told there would be signs to indicate to guests where to go for cocktail hour but that was missing , so we had to ask friends to assist as lot of guests were going in the wrong direction.We expected the Zen garden to be in full bloom but it was not ready for the event , we were told flowers would be planted but dint see any , so the garden looked quite bare in the pictures which was disappointing after paying for it.We had to buy two cherry blossom trees and some flowers the night before and bring them which was inconvenient and expensive.We wanted to have smoke effects during our first dance but told we couldn’t and had to pay additional for it and it was a huge amount so we waited for weeks to check an alternative which was the cold sparks , found a vendor , got special approvals to have that which was a hit .Majority of our international guests stayed there , we were offered special rates but guests found better rates online and said everything was good in the room apart from the breakfast, they expected a better spread for the amount paid. In terms of the Markham ballroom I think they could have new chandeliers and nicer dance floor in future which would make a huge difference to their space.Overall 7/10 experience.-
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+2 Photos
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Quality of service
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Ashley M. Sent on 07/11/20183.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 4.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 3.0 out of 5 rating
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Flexibility 3.0 out of 5 rating
Gorgeous hotel with spacious rooms, makes a great venue
We had our wedding ceremony at the Hilton Toronto/Markham. We were captivated by the marble walls and outdoor garden. The rooms were really nice and the staff were friendly. Nellie accommodated our every need! AV equipment rental was pricey (it's outsourced), other than that, no complaints!We had our wedding ceremony at the Hilton Toronto/Markham. We were captivated by the marble walls and outdoor garden. The rooms were really nice and the staff were friendly. Nellie accommodated our every need! AV equipment rental was pricey (it's outsourced), other than that, no complaints! -
Quality of service
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