Reviews for Holiday Inn Express Edmonton Downtown
Holiday Inn Express Edmonton Downtown
Edmonton, Alberta4.6 out of 5 rating, 12 reviews
4.6
12 reviews
Reviews
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4.6 out of 5 rating
4.6 Very good
4.6 out of 5 rating
12 reviews
92% recommend it
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Quality of service 4.5 out of 5 rating
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Response time 4.6 out of 5 rating
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Professionalism 4.6 out of 5 rating
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Value 4.8 out of 5 rating
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Flexibility 4.7 out of 5 rating
Awards
12
+11
User photos
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Featured
Sithara F. Sent on 07/10/20194 out of 5 rating-
Quality of service 4.0 out of 5 rating
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Response time 3.0 out of 5 rating
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Professionalism 3.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
An amazing value with a beautiful room
We had a great wedding at the Holiday Inn, we did both the ceremony and reception in the penthouse ballroom, it was a wonderful experience. What was great was they included everything in the price, the food, set up, take down, tables, chairs, linens, napkins, chair covers, and the staff was so kind and committed. We were a little taken aback when the wedding coordinator that had been with us for the last year was let go a week before our wedding. It was a bit of a scramble, but you cannot beat the value of this location, go for a tour and check it out.We had a great wedding at the Holiday Inn, we did both the ceremony and reception in the penthouse ballroom, it was a wonderful experience. What was great was they included everything in the price, the food, set up, take down, tables, chairs, linens, napkins, chair covers, and the staff was so kind and committed. We were a little taken aback when the wedding coordinator that had been with us for the last year was let go a week before our wedding. It was a bit of a scramble, but you cannot beat the value of this location, go for a tour and check it out. -
Quality of service
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C. G. Sent on 18/07/20224.6 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Response time 4.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Fantastic venue
Fantastic venue for price. Wonderful scenic penthouse suite with great service and fantastic food.Fantastic venue for price. Wonderful scenic penthouse suite with great service and fantastic food.-
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+4 Photos
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Quality of service
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Christine Sent on 07/09/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing experience with Koushik and his team !!!
Absolutely loved having my wedding here !!! It was an amazing experience and everything is dreamed !Absolutely loved having my wedding here !!! It was an amazing experience and everything is dreamed !-
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+6 Photos
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Quality of service
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Jessi R. Sent on 23/04/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My Dream Wedding
Melissa and her team go above and beyond to provide exemplary service both through the planning process and the day of. Can’t say enough good things about them.Melissa and her team go above and beyond to provide exemplary service both through the planning process and the day of. Can’t say enough good things about them. -
Quality of service
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Annette M. Sent on 23/11/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My fairytale wedding
Melissa made my wedding wonderful and the rest of the staff at the holiday inn Express downtown Edmonton. The food, the light, the decor and the staff were all amazing! There was nothing I would change! Thank you so much!!Melissa made my wedding wonderful and the rest of the staff at the holiday inn Express downtown Edmonton. The food, the light, the decor and the staff were all amazing! There was nothing I would change! Thank you so much!!Holiday Inn Express Edmonton Downtown's reply:
On behalf of the Holiday Inn Express Downtown Edmonton, thank you Annette & Ben for the choosing our hotel to be part of your special day! We appreciate the opportunity to WOW and deliver an exceptional experience for you and your guests.
I enjoyed working with you and together we planned a fabulous evening your guests enjoyed and rave for months.
Congratulations and Best Wishes from all of us..... -
Quality of service
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R.c. Sent on 15/05/20174.4 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Response time 4.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
The food was great and nobody went away hungry. The penthouse was a great room with lots of natural light. We had about 95 people come to the reception and found that 95-100 was the perfect number for this venue. We had three entree choices, roast beef, chicken and salmon with lots of salads etc. Not one complaint about the food.The food was great and nobody went away hungry. The penthouse was a great room with lots of natural light. We had about 95 people come to the reception and found that 95-100 was the perfect number for this venue. We had three entree choices, roast beef, chicken and salmon with lots of salads etc. Not one complaint about the food.Holiday Inn Express Edmonton Downtown's reply:
Thank you very much Patrick & Desiree for choosing the Holiday Inn Express Downtown Edmonton to host your special day. We appreciate the opportunity to WOW and deliver an exceptional experience for you and your guests. It was a pleasure to cater your event and we enjoyed working with you. -
Quality of service
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[Anonymous] Sent on 04/07/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We had our wedding reception at the Holiday Inn Express and were thoroughly impressed. The staff was very helpful, were accomodating with last minute changes and went above and beyond what we had ever hoped for. They did a beautiful job decorating the penthouse and the food was amazing! We definetly recommend this hotel.We had our wedding reception at the Holiday Inn Express and were thoroughly impressed. The staff was very helpful, were accomodating with last minute changes and went above and beyond what we had ever hoped for. They did a beautiful job decorating the penthouse and the food was amazing! We definetly recommend this hotel. -
Quality of service
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[Anonymous] Sent on 27/06/20122.8 out of 5 rating
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Quality of service 2.0 out of 5 rating
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Response time 4.0 out of 5 rating
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Professionalism 2.0 out of 5 rating
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Value 3.0 out of 5 rating
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Flexibility 3.0 out of 5 rating
Beautiful hotel, unprofessional catering manager.Beautiful hotel, unprofessional catering manager. -
Quality of service
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Paul R. Sent on 25/04/20124.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
With all the last minute change of plans, HI ex downtown staff was very accommodating and helpful and helped the wedding run as smoothly as possible. The only minor complaint was the value for the food. The food was decent but a little overpriced for some of the items. I would suggest to the catering to have pictures of the food items so the client can see the size/portions.With all the last minute change of plans, HI ex downtown staff was very accommodating and helpful and helped the wedding run as smoothly as possible. The only minor complaint was the value for the food. The food was decent but a little overpriced for some of the items. I would suggest to the catering to have pictures of the food items so the client can see the size/portions. -
Quality of service
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Melissa N. Sent on 13/11/20115 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We had our reception here May 23, 2010 and we coudn't have asked for a better event! The hotel staff were very helpful and friendly, the food was outstanding even with some extremely picky eaters, and the atmosphere was spot on for the feel I'd hoped for.
Any time we had questions, the staff were always very prompt in responding. Even with two issues that came up that evening the staff were amazing! We had brought our own wine for dinner and apparently ran out of red wine just after dinner was served, yet the staff were prepared with house wine pending our approval and our guests were none the wiser. The other issue was the heat in the room towards the end of the night as the dance floor was packed until the wee hours and the room was quite warm. This is more of a structural issue and was not a damper on our evening. A great time was had by all and I'd do it all again next week if possible!We had our reception here May 23, 2010 and we coudn't have asked for a better event! The hotel staff were very helpful and friendly, the food was outstanding even with some extremely picky eaters, and the atmosphere was spot on for the feel I'd hoped for.
Any time we had questions, the staff were always very prompt in responding. Even with two issues that came up that evening the staff were amazing! We had brought our own wine for dinner and apparently ran out of red wine just after dinner was served, yet the staff were prepared with house wine pending our approval and our guests were none the wiser. The other issue was the heat in the room towards the end of the night as the dance floor was packed until the wee hours and the room was quite warm. This is more of a structural issue and was not a damper on our evening. A great time was had by all and I'd do it all again next week if possible! -
Quality of service
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