Reviews for Millcroft Inn & Spa
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4.7 out of 5 rating
4.7 Very good
4.7 out of 5 rating
28 reviews
94% recommend it
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Quality of service 4.8 out of 5 rating
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Response time 4.7 out of 5 rating
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Professionalism 4.9 out of 5 rating
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Value 4.6 out of 5 rating
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Flexibility 4.6 out of 5 rating
Awards
28
+46
User photos
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Shannon B. Sent on 02/11/20243.6 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Response time 3.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 3.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
Beautiful wedding but some minor issues
I loved my wedding but we did have some issues with communication. There no place for the wedding party to get ready, so you really need to book a room with the Millcroft. And I feel like we could have had a bit more support on the wedding day setting up/ beforeceremony to make sure everything was going smoothly. I got lots of compliments on the location. The fall leaves and naturally beautiful landscape was a show stopper.I loved my wedding but we did have some issues with communication. There no place for the wedding party to get ready, so you really need to book a room with the Millcroft. And I feel like we could have had a bit more support on the wedding day setting up/ beforeceremony to make sure everything was going smoothly. I got lots of compliments on the location. The fall leaves and naturally beautiful landscape was a show stopper. -
Quality of service
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Aimee Sent on 15/10/20244.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
The Most Perfect Day!
We just had our wedding at Millcroft Inn and Spa, and it was absolutely perfect! The staff were amazing and made sure every little detail was taken care of. Everyone kept talking about how fantastic the service was and how the food was hands down the best they’ve had at a wedding.
They really went out of their way to make sure everything ran smoothly, which made the day stress-free for us. The outdoor ceremony space was beautiful, and we couldn’t have picked a better spot for our photos.
A huge bonus was having the option for guests to stay on-site at the hotel, which made it so convenient for everyone. The whole experience was great value for such a gorgeous venue, amazing food, and super attentive staff. If you’re thinking about having your wedding here, I totally recommend it!We just had our wedding at Millcroft Inn and Spa, and it was absolutely perfect! The staff were amazing and made sure every little detail was taken care of. Everyone kept talking about how fantastic the service was and how the food was hands down the best they’ve had at a wedding.
They really went out of their way to make sure everything ran smoothly, which made the day stress-free for us. The outdoor ceremony space was beautiful, and we couldn’t have picked a better spot for our photos.
A huge bonus was having the option for guests to stay on-site at the hotel, which made it so convenient for everyone. The whole experience was great value for such a gorgeous venue, amazing food, and super attentive staff. If you’re thinking about having your wedding here, I totally recommend it!-
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+7 Photos
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Quality of service
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Dylan Sent on 22/07/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wedding at Millcroft
The people at millcroft did an amazing job giving us a 10/10 experience from start to finish. The venue is beautiful and the staff were so helpful in making sure that everything went as planned day-of. The food was amazing, their on-site baker also did our wedding cake and it was exactly what we were hoping for. It was so helpful to have a venue that can provide accomodations, food, drinks and so much else to make the day of our wedding less stressful for my wife and I.The people at millcroft did an amazing job giving us a 10/10 experience from start to finish. The venue is beautiful and the staff were so helpful in making sure that everything went as planned day-of. The food was amazing, their on-site baker also did our wedding cake and it was exactly what we were hoping for. It was so helpful to have a venue that can provide accomodations, food, drinks and so much else to make the day of our wedding less stressful for my wife and I. -
Quality of service
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Danielle L. Sent on 21/04/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Fantastic Wedding Venue
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Millcroft Inn & Spa
4.3
(1.6K) ‧ 4-star hotel
OverviewPricesReviewsBy ownerLocationPhotosAbout
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massage140
hot springs118
trails56
fireplace50
+6
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Danielle Marie
6 reviews·2 photos
Friends
We had the most incredible wedding experience at Millcroft Inn. From the moment we stepped foot on the grounds, we knew it was the perfect place for our special day. The venue itself is stunning, with beautiful gardens and elegant … More
Photo 1 in review by Danielle Marie
Desiree Bandi
Local Guide·33 reviews
a month ago
Vacation | Couple
We celebrated an anniversary and found a bottle of wine in our room with a personalized note which was a lovely touch. We stayed in room 117 with a private hot tub and fireplace which was nice, however we did not have hot water in our room … More
2
Millcroft Inn & Spa (Owner)
a month ago
Customer satisfaction is top priority at Millcroft Inn & Spa and we are incredibly grateful that you took the time to leave us this review. It is guests like you that make our job wonderful. We look forward to having you visit us again!
Jessica
14 reviews·8 photos
a month ago
Vacation | Couple
Excellent 5 star service and customer service by Ash and the other team members at the front desk. Beautiful property and nice spa and pools and conference centre! Amazing & delicious food for lunch and dinner at the hotel restaurant with … More
Photo 1 in review by Jessica Photo 2 in review by Jessica
Photo 3 in review by Jessica
Photo 4 in review by Jessica +5
1
Millcroft Inn & Spa (Owner)
a month ago
Hi Jessica, Thank you for the 5-stars! We are so happy that you enjoyed your stay with us, it is our pleasure to serve you. We hope you visit again soon.
Karolina
11 reviews·1 photo
a week ago
NEW
Vacation | Couple
During our visit to your restaurant today, my boyfriend and I encountered an unpleasant experience with the hostess on duty. Her demeanor was less than friendly and somewhat pretentious. When she asked us where we preferred to sit due to … More
Photo 1 in review by Karolina
Millcroft Inn & Spa (Owner)
a week ago
Hi Karolina, we are truly sorry to hear that your dining experience with us did not meet your expectations. Please contact us at 519-941-8111 Ext. 5216 to discuss any issues you had with your visit.
allthebestspots.com
https://allthebestspots.com › millcr...
Millcroft Inn & Spa - A Review of Our Midwinter Visit - the Best Spots
May 26, 2023 — The room was fine. We appreciated the heated floors in the entry and bathroom, and the room itself was comfortable and spacious. The fireplace ...
Booking.com
https://www.booking.com › reviews
140 Verified Hotel Reviews of Millcroft Inn & Spa
Great hotel and spa … loved the outdoor pools. Staff were very friendly and attentive. Restaurant very good . 7.0 Good.
Facebook · The Millcroft Inn and Spa
13.1K+ followers
The Millcroft Inn and Spa
Rating · 4.1 (2,273 Reviews) · Brave the cold plunge, find warmth and muscle relaxation in the hot pools, indulge in some of the best meals you'll have all year ...
4.1
(435)
People also ask
How many rooms does Millcroft Inn have?
Feedback
Vintage Hotels
https://www.vintage-hotels.com › ...
Millcroft Inn & Spa | Spa Retreat in the Hills of Caledon, ON
Refresh your senses with country air and indulge in self-care at our on-site spa and hot spring pools. Enjoy views of lush landscape from the iconic Headwaters ...
Millcroft Spa
Spa FAQ
Spa Etiquette
Special Offers
No Foolin' Rates
Outdoor Hot Spring Pools
Headwaters Restaurant
Google.com.ng
https://www.google.com.ng › entity
Millcroft Inn & Spa – Google hotels
Brian Munday"Rooms are dated, grounds need some work, but the staff and food is amazing." Collin Livingstone"Awesome place, great service, and overall relaxing ...
Agoda.com
https://www.agoda.com › hotel › c...
Millcroft Inn & Spa, Caledon (ON) | 2023 Updated Prices, Deals
The hotel's customer reviews reflect an overall satisfaction of 7.0, with high ratings for cleanliness, facilities, location, and staff performance. While the ...
7.4/10
(5) · room rates from per night (CAD) - We Price Match!
Priceline
https://www.priceline.com › Ontario
Millcroft Inn & Spa Reviews
Andrew ... Lovely old mill in a beautiful setting. Delicious food. Very friendly and helpful staff. The property is getting tired and could do with a ...
8.5/10
(149) · $149
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Tripadvisor
https://www.tripadvisor.ca › Attrac...
Millcroft Spa - All You Need to Know BEFORE You Go (2024)
Millcroft Spa, Alton: See 73 reviews, articles, and 14 photos of Millcroft Spa, ranked No.3 on Tripadvisor among 6 attractions in Alton.
4.0
(73)
Tripadvisor
https://www.tripadvisor.ca › Hotel...
Millcroft Inn & Spa - UPDATED 2024 Prices, Reviews & Photos
The staff, overall, were very nice, attentive, professional and a pleasure to talk to. The hotel lobby, dining room, spa area, change rooms and outdoor pool ...
4.0
(1,116) · $$ (Based on Average Nightly Rates for a Standard Room from our Partners)
(226) 407-5591
Yelp
https://m.yelp.ca › ... › Hotels
Millcroft Inn and Spa - Hotels
57 reviews and 92 photos of Millcroft Inn and Spa "This is a lovely Inn and Spa with a great restaurant in it. They have a fabulous wine list and great food ...
3.3
(57) · $$$$
WeddingWire.ca
https://www.weddingwire.ca › revi...
Reviews for Millcroft Inn & Spa
Our wedding was absolutely beautiful. It was small and quaint but we felt larger than life and the intimate atmosphere with our closest family and friends was ...
4.7
(24)
WordPress.com
https://reviewgurukrista.wordpress.com › ...
Millcroft Inn & Spa - Review Guru Krista - WordPress.com
Jul 21, 2021 — The grounds are spectacular! They are well kept and calming. There is ample forest, trails, gardens with seating and Adirondack chairs ...
MakeMyTrip
https://www.makemytrip.com › en-ca
Review Of Millcroft Inn & Spa - Peel Hotels
Read all the Reviews of Millcroft Inn & Spa before booking. Get best Price (Room Rates) Guarantee. Book online and get best deals and discounts with lowest ...
Kayak
https://www.ca.kayak.com › Caled...
Millcroft Inn & Spa - Caledon Hotels
Free Wi-Fi is offered in all areas. Forks of the Credit Provincial Park is 10 km away. A flat-screen cable TV is featured in all rooms at Millcroft Inn & Spa.
trivago
https://www.trivago.ca › ... › Alton
Hotel Millcroft Inn & Spa, Alton, Canada
Compare hotel prices and find the cheapest price for the Millcroft Inn & Spa Hotel in Alton, Canada. View photos and read 80 reviews. Hotel? trivago!
8/10
(80)
YouTube · CanadaHotelExplorer
110+ views · 4 months ago
Millcroft Inn & Spa Review - Alton , Canada - YouTube
2:24
Millcroft Inn & Spa Book Now: https://www.booking.com/hotel/ca/millcroft-inn.en.html?aid=2277882 Location: ...
Priceline
https://www.priceline.com › Ontario
Millcroft Inn & Spa Reviews
Priceline™ Guest Score [8.5 Excellent] 【 Millcroft Inn & Spa Reviews 】 Read reviews by verified guests of Millcroft Inn & Spa in Ontario.
8.5/10
(148) · $149
Danielle Marie
6 reviews·2 photos
Friends
We had the most incredible wedding experience at Millcroft Inn. From the moment we stepped foot on the grounds, we knew it was the perfect place for our special day. The venue itself is stunning, with beautiful gardens and elegant architecture that provided the most picturesque backdrop for our ceremony and reception. The River Rooms romantic and vintage style swept us away!
All of the staff at Millcroft were simply amazing. They went above and beyond to make sure every detail was perfect, from helping us plan the layout of the space to ensuring that the day ran smoothly. Their professionalism and attention to detail were truly exceptional.
We want to say a huge thank- you to Mel, our wedding coordinator who went above and beyond for every detail and request. We want to thank Megan, Dave, Spencer, Meaghan, Jakob and Mason (the wedding crew) for being so attentive to all our guests! And to the chefs and kitchen staff who were all apart of our big day!
The food and drinks were absolutely delicious. Our guests are still raving about how beautifully everything was presented. Our glasses never went empty, the servers ensured everyone always had a drink. The food was delivered in perfect timing after each course.
Overall, we could not have asked for a better wedding experience, and we are so grateful to the team at the Millcroft for making our day so special. We would highly recommend to anyone looking for a magical and unforgettable wedding venue.All
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Millcroft Inn & Spa
4.3
(1.6K) ‧ 4-star hotel
OverviewPricesReviewsBy ownerLocationPhotosAbout
Reviews
All
massage140
hot springs118
trails56
fireplace50
+6
Sort by
Most relevant
Newest
Highest
Lowest
Danielle Marie
6 reviews·2 photos
Friends
We had the most incredible wedding experience at Millcroft Inn. From the moment we stepped foot on the grounds, we knew it was the perfect place for our special day. The venue itself is stunning, with beautiful gardens and elegant … More
Photo 1 in review by Danielle Marie
Desiree Bandi
Local Guide·33 reviews
a month ago
Vacation | Couple
We celebrated an anniversary and found a bottle of wine in our room with a personalized note which was a lovely touch. We stayed in room 117 with a private hot tub and fireplace which was nice, however we did not have hot water in our room … More
2
Millcroft Inn & Spa (Owner)
a month ago
Customer satisfaction is top priority at Millcroft Inn & Spa and we are incredibly grateful that you took the time to leave us this review. It is guests like you that make our job wonderful. We look forward to having you visit us again!
Jessica
14 reviews·8 photos
a month ago
Vacation | Couple
Excellent 5 star service and customer service by Ash and the other team members at the front desk. Beautiful property and nice spa and pools and conference centre! Amazing & delicious food for lunch and dinner at the hotel restaurant with … More
Photo 1 in review by Jessica Photo 2 in review by Jessica
Photo 3 in review by Jessica
Photo 4 in review by Jessica +5
1
Millcroft Inn & Spa (Owner)
a month ago
Hi Jessica, Thank you for the 5-stars! We are so happy that you enjoyed your stay with us, it is our pleasure to serve you. We hope you visit again soon.
Karolina
11 reviews·1 photo
a week ago
NEW
Vacation | Couple
During our visit to your restaurant today, my boyfriend and I encountered an unpleasant experience with the hostess on duty. Her demeanor was less than friendly and somewhat pretentious. When she asked us where we preferred to sit due to … More
Photo 1 in review by Karolina
Millcroft Inn & Spa (Owner)
a week ago
Hi Karolina, we are truly sorry to hear that your dining experience with us did not meet your expectations. Please contact us at 519-941-8111 Ext. 5216 to discuss any issues you had with your visit.
allthebestspots.com
https://allthebestspots.com › millcr...
Millcroft Inn & Spa - A Review of Our Midwinter Visit - the Best Spots
May 26, 2023 — The room was fine. We appreciated the heated floors in the entry and bathroom, and the room itself was comfortable and spacious. The fireplace ...
Booking.com
https://www.booking.com › reviews
140 Verified Hotel Reviews of Millcroft Inn & Spa
Great hotel and spa … loved the outdoor pools. Staff were very friendly and attentive. Restaurant very good . 7.0 Good.
Facebook · The Millcroft Inn and Spa
13.1K+ followers
The Millcroft Inn and Spa
Rating · 4.1 (2,273 Reviews) · Brave the cold plunge, find warmth and muscle relaxation in the hot pools, indulge in some of the best meals you'll have all year ...
4.1
(435)
People also ask
How many rooms does Millcroft Inn have?
Feedback
Vintage Hotels
https://www.vintage-hotels.com › ...
Millcroft Inn & Spa | Spa Retreat in the Hills of Caledon, ON
Refresh your senses with country air and indulge in self-care at our on-site spa and hot spring pools. Enjoy views of lush landscape from the iconic Headwaters ...
Millcroft Spa
Spa FAQ
Spa Etiquette
Special Offers
No Foolin' Rates
Outdoor Hot Spring Pools
Headwaters Restaurant
Google.com.ng
https://www.google.com.ng › entity
Millcroft Inn & Spa – Google hotels
Brian Munday"Rooms are dated, grounds need some work, but the staff and food is amazing." Collin Livingstone"Awesome place, great service, and overall relaxing ...
Agoda.com
https://www.agoda.com › hotel › c...
Millcroft Inn & Spa, Caledon (ON) | 2023 Updated Prices, Deals
The hotel's customer reviews reflect an overall satisfaction of 7.0, with high ratings for cleanliness, facilities, location, and staff performance. While the ...
7.4/10
(5) · room rates from per night (CAD) - We Price Match!
Priceline
https://www.priceline.com › Ontario
Millcroft Inn & Spa Reviews
Andrew ... Lovely old mill in a beautiful setting. Delicious food. Very friendly and helpful staff. The property is getting tired and could do with a ...
8.5/10
(149) · $149
People also search for
Millcroft inn and spa reviews reddit
Millcroft inn and spa reviews blog
Millcroft inn and spa reviews yelp
Millcroft Inn rooms
Millcroft Inn and Spa groupon
Millcroft Spa day pass
Tripadvisor
https://www.tripadvisor.ca › Attrac...
Millcroft Spa - All You Need to Know BEFORE You Go (2024)
Millcroft Spa, Alton: See 73 reviews, articles, and 14 photos of Millcroft Spa, ranked No.3 on Tripadvisor among 6 attractions in Alton.
4.0
(73)
Tripadvisor
https://www.tripadvisor.ca › Hotel...
Millcroft Inn & Spa - UPDATED 2024 Prices, Reviews & Photos
The staff, overall, were very nice, attentive, professional and a pleasure to talk to. The hotel lobby, dining room, spa area, change rooms and outdoor pool ...
4.0
(1,116) · $$ (Based on Average Nightly Rates for a Standard Room from our Partners)
(226) 407-5591
Yelp
https://m.yelp.ca › ... › Hotels
Millcroft Inn and Spa - Hotels
57 reviews and 92 photos of Millcroft Inn and Spa "This is a lovely Inn and Spa with a great restaurant in it. They have a fabulous wine list and great food ...
3.3
(57) · $$$$
WeddingWire.ca
https://www.weddingwire.ca › revi...
Reviews for Millcroft Inn & Spa
Our wedding was absolutely beautiful. It was small and quaint but we felt larger than life and the intimate atmosphere with our closest family and friends was ...
4.7
(24)
WordPress.com
https://reviewgurukrista.wordpress.com › ...
Millcroft Inn & Spa - Review Guru Krista - WordPress.com
Jul 21, 2021 — The grounds are spectacular! They are well kept and calming. There is ample forest, trails, gardens with seating and Adirondack chairs ...
MakeMyTrip
https://www.makemytrip.com › en-ca
Review Of Millcroft Inn & Spa - Peel Hotels
Read all the Reviews of Millcroft Inn & Spa before booking. Get best Price (Room Rates) Guarantee. Book online and get best deals and discounts with lowest ...
Kayak
https://www.ca.kayak.com › Caled...
Millcroft Inn & Spa - Caledon Hotels
Free Wi-Fi is offered in all areas. Forks of the Credit Provincial Park is 10 km away. A flat-screen cable TV is featured in all rooms at Millcroft Inn & Spa.
trivago
https://www.trivago.ca › ... › Alton
Hotel Millcroft Inn & Spa, Alton, Canada
Compare hotel prices and find the cheapest price for the Millcroft Inn & Spa Hotel in Alton, Canada. View photos and read 80 reviews. Hotel? trivago!
8/10
(80)
YouTube · CanadaHotelExplorer
110+ views · 4 months ago
Millcroft Inn & Spa Review - Alton , Canada - YouTube
2:24
Millcroft Inn & Spa Book Now: https://www.booking.com/hotel/ca/millcroft-inn.en.html?aid=2277882 Location: ...
Priceline
https://www.priceline.com › Ontario
Millcroft Inn & Spa Reviews
Priceline™ Guest Score [8.5 Excellent] 【 Millcroft Inn & Spa Reviews 】 Read reviews by verified guests of Millcroft Inn & Spa in Ontario.
8.5/10
(148) · $149
Danielle Marie
6 reviews·2 photos
Friends
We had the most incredible wedding experience at Millcroft Inn. From the moment we stepped foot on the grounds, we knew it was the perfect place for our special day. The venue itself is stunning, with beautiful gardens and elegant architecture that provided the most picturesque backdrop for our ceremony and reception. The River Rooms romantic and vintage style swept us away!
All of the staff at Millcroft were simply amazing. They went above and beyond to make sure every detail was perfect, from helping us plan the layout of the space to ensuring that the day ran smoothly. Their professionalism and attention to detail were truly exceptional.
We want to say a huge thank- you to Mel, our wedding coordinator who went above and beyond for every detail and request. We want to thank Megan, Dave, Spencer, Meaghan, Jakob and Mason (the wedding crew) for being so attentive to all our guests! And to the chefs and kitchen staff who were all apart of our big day!
The food and drinks were absolutely delicious. Our guests are still raving about how beautifully everything was presented. Our glasses never went empty, the servers ensured everyone always had a drink. The food was delivered in perfect timing after each course.
Overall, we could not have asked for a better wedding experience, and we are so grateful to the team at the Millcroft for making our day so special. We would highly recommend to anyone looking for a magical and unforgettable wedding venue. -
Quality of service
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Ashley M. Sent on 02/10/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Stunning and will never forget!
AmaIng ceremony outside, beautiful reception inside and food was fabulous! Everyone made our day so nice and perfect!AmaIng ceremony outside, beautiful reception inside and food was fabulous! Everyone made our day so nice and perfect! -
Quality of service
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Megan S. Sent on 17/09/20233.8 out of 5 rating
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Quality of service 3.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 3.0 out of 5 rating
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Flexibility 3.0 out of 5 rating
Beautiful venue space
The Millcroft is a beautiful venue with a lot of outdoor spaces that are great for photos. All our guests loved our decorations and the beauty of the ceremony garden and the reception space. There were a lot of great things about this venue but also some not-so-great things. There was a lot of mixed and inconsistent information through the planning process where one day we were told one thing and the next no that’s not the case. There were also instances where we were being charged in the final wedding estimate things we never asked for like extra bottles of wine at dinner. Angelina was great at answering questions and professional/kind throughout the planning process. Kelly (our day of coordinator) was where we experienced most of the inconsistent information which made the planning process very stressful. We also found out from our dj (who happened to do a wedding here 2 weeks before ours) that Kelly was no longer with the Millcroft. It was very frustrating to not have found that out by the venue themselves as Kelly was involved in all the planning and the person who helps the ceremony and day run smoothly. However, they had Dianna fill in for the ceremony and rest of the evening and she was fantastic!! We wish we had her from the beginning as she did an amazing job helping run the ceremony smoothly and just doing a lot of small little touches throughout the evening like bringing us the cocktail hour appetizers and drinks after the ceremony and taking a photo of my dad and I from behind before walking down the aisle. Overall, the whole day was great but there were two things by the venue that should not have happened on someone’s wedding day after they’ve spent so much money/planning. Food service was quick and the wine service was great. However, our entrée was the beef tenderloin and the cooking of the meat was super inconsistent, some guests were served more rare others more well done. We had tasted this ahead of time at the meal tasting as medium rare and we were happy with it but we asked if guests could give their preference for how well done (as my cousin’s wedding did this) and they said no but that they would cook all of it at “medium” since we mentioned a lot of family members really prefer more well done. On the day, my husband and I were served rare beef tenderloin like so bloody and disgusting even one of our groomsmen said you could get food poisoning from that, it was that undercooked. So, we politely asked them to cook it longer as this wasn’t “medium rare” or the “medium” we were promised. They came back with our food way too fast that it had barely been cooked. Now, it was closer to “medium rare” but still way undercooked compared to our meal tasting, so I had to send mine back a second time. I almost switched mine with my friend beside me cause hers was cooked properly. My husband was extremely disappointed that as the bride and groom who have spent so much money on the meal were served something so awful compared to what we were promised/expected based on our meal tasting. The other thing that really upset us was the Millcroft opened the bar before dinner service was over. They knew in our timeline that my brother and us (the bride and groom) had a speech prepared for after dinner before dessert. Because of the mess up with our entrée, the service got delayed and my husband and I had to go do sunset photos for 15 minutes quickly while everyone was finishing their entrée. When we came back everything was very chaotic, the bar had been opened while dessert was being served to the people still sitting down. My brother was very upset as he did not want to do his speech when everyone’s up getting drinks and ready to dance thinking dinner is over. This made me and my husband upset too. It was so upsetting that they would open the bar before dinner service was over when the bride and groom aren’t even there and knowing that there were still speeches to be done. Every wedding I have been to has had delays in dinner service and everything else just got delayed (ie. Open bar opens later if dinner service goes longer). To do that to the bride and groom to the point that it was so overwhelming and unexpected that I started crying was just very disappointing. We didn’t let it ruin our night as we had the BEST time celebrating with our friends and family and there were also a lot of great things like how beautiful the venue is (and we would still recommend this spot) but those two things at the reception really left us disappointed.The Millcroft is a beautiful venue with a lot of outdoor spaces that are great for photos. All our guests loved our decorations and the beauty of the ceremony garden and the reception space. There were a lot of great things about this venue but also some not-so-great things. There was a lot of mixed and inconsistent information through the planning process where one day we were told one thing and the next no that’s not the case. There were also instances where we were being charged in the final wedding estimate things we never asked for like extra bottles of wine at dinner. Angelina was great at answering questions and professional/kind throughout the planning process. Kelly (our day of coordinator) was where we experienced most of the inconsistent information which made the planning process very stressful. We also found out from our dj (who happened to do a wedding here 2 weeks before ours) that Kelly was no longer with the Millcroft. It was very frustrating to not have found that out by the venue themselves as Kelly was involved in all the planning and the person who helps the ceremony and day run smoothly. However, they had Dianna fill in for the ceremony and rest of the evening and she was fantastic!! We wish we had her from the beginning as she did an amazing job helping run the ceremony smoothly and just doing a lot of small little touches throughout the evening like bringing us the cocktail hour appetizers and drinks after the ceremony and taking a photo of my dad and I from behind before walking down the aisle. Overall, the whole day was great but there were two things by the venue that should not have happened on someone’s wedding day after they’ve spent so much money/planning. Food service was quick and the wine service was great. However, our entrée was the beef tenderloin and the cooking of the meat was super inconsistent, some guests were served more rare others more well done. We had tasted this ahead of time at the meal tasting as medium rare and we were happy with it but we asked if guests could give their preference for how well done (as my cousin’s wedding did this) and they said no but that they would cook all of it at “medium” since we mentioned a lot of family members really prefer more well done. On the day, my husband and I were served rare beef tenderloin like so bloody and disgusting even one of our groomsmen said you could get food poisoning from that, it was that undercooked. So, we politely asked them to cook it longer as this wasn’t “medium rare” or the “medium” we were promised. They came back with our food way too fast that it had barely been cooked. Now, it was closer to “medium rare” but still way undercooked compared to our meal tasting, so I had to send mine back a second time. I almost switched mine with my friend beside me cause hers was cooked properly. My husband was extremely disappointed that as the bride and groom who have spent so much money on the meal were served something so awful compared to what we were promised/expected based on our meal tasting. The other thing that really upset us was the Millcroft opened the bar before dinner service was over. They knew in our timeline that my brother and us (the bride and groom) had a speech prepared for after dinner before dessert. Because of the mess up with our entrée, the service got delayed and my husband and I had to go do sunset photos for 15 minutes quickly while everyone was finishing their entrée. When we came back everything was very chaotic, the bar had been opened while dessert was being served to the people still sitting down. My brother was very upset as he did not want to do his speech when everyone’s up getting drinks and ready to dance thinking dinner is over. This made me and my husband upset too. It was so upsetting that they would open the bar before dinner service was over when the bride and groom aren’t even there and knowing that there were still speeches to be done. Every wedding I have been to has had delays in dinner service and everything else just got delayed (ie. Open bar opens later if dinner service goes longer). To do that to the bride and groom to the point that it was so overwhelming and unexpected that I started crying was just very disappointing. We didn’t let it ruin our night as we had the BEST time celebrating with our friends and family and there were also a lot of great things like how beautiful the venue is (and we would still recommend this spot) but those two things at the reception really left us disappointed.-
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+3 Photos
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Alana C. Sent on 13/07/20234.2 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 3.0 out of 5 rating
Beautiful Venue, Wonderful Service
The Millcroft was the perfect venue for our rustic, elegant, romantic wedding. With only 50 guests, we wanted something intimate and quaint that captured our love of the outdoors.
From booking with Angelina to our coordinator, Kelly, we had excellent service from all the staff who went above and beyond both before and on our day.
Our one disappointment was the lack of flexibility in menu packages / pricing. We hoped for a dessert buffet rather than a plated dessert, but weren’t able to come to a reasonable cost adjustment to warrant it. Ultimately we stuck with the plated dessert which was delicious! The chicken supreme was moist but did lack some flavour. The appetizers and other courses were very flavourful and appropriately portioned.
This venue truly allowed us our dream wedding and we are truly appreciative to all the staff for their part in it:The Millcroft was the perfect venue for our rustic, elegant, romantic wedding. With only 50 guests, we wanted something intimate and quaint that captured our love of the outdoors.
From booking with Angelina to our coordinator, Kelly, we had excellent service from all the staff who went above and beyond both before and on our day.
Our one disappointment was the lack of flexibility in menu packages / pricing. We hoped for a dessert buffet rather than a plated dessert, but weren’t able to come to a reasonable cost adjustment to warrant it. Ultimately we stuck with the plated dessert which was delicious! The chicken supreme was moist but did lack some flavour. The appetizers and other courses were very flavourful and appropriately portioned.
This venue truly allowed us our dream wedding and we are truly appreciative to all the staff for their part in it:-
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+3 Photos
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Michelle L. Sent on 12/07/20233.4 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Response time 3.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 3.0 out of 5 rating
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Flexibility 2.0 out of 5 rating
Good Intimate Wedding Venue
Millcroft is a beautiful venue for an intimate wedding. The wedding garden is so romantic and private and a perfect setting for photos. The hotel and grounds are charming and perfect for a vintage or rustic wedding feel. We had beautiful weather for our wedding day and everything was perfect! However, I hired an outside wedding planner though to take care of everything. Because....communication in the beginning phases with Millcroft was pretty poor...days before getting a response and with unhelpful replies. I felt very unsupported.
However, we were assigned a new coordinator a couple months before our wedding and she was great - much more helpful and responsive. Still glad I hired help though because they don't do much to help with the preparations or day of coordination.
A few other things we weren't thrilled about while working with the Millcroft was that we found them to be very stringent and inflexible with our requests. And there were a lot of mixed and inconsistent information given to us, which made our planning with them frustrating at times.
Also beware of surcharges. Any deviance or minor request outside of their standard wedding package came with a pretty hefty up charge. So we ended up not doing some things we would have like to, because it was just unreasonable.
Everyone loved the food - however our meal (and the wine) wasn't exactly as we had at our tasting and the veg was very minimal and burnt. Water and Wine service during dinner was slow and minimal as well - glasses were empty every time I looked around and we had to ask for water refills numerous times. I was a little disappointed with this.
Other than those few things, we were very happy with our wedding and choice to have it at the Millcroft.Millcroft is a beautiful venue for an intimate wedding. The wedding garden is so romantic and private and a perfect setting for photos. The hotel and grounds are charming and perfect for a vintage or rustic wedding feel. We had beautiful weather for our wedding day and everything was perfect! However, I hired an outside wedding planner though to take care of everything. Because....communication in the beginning phases with Millcroft was pretty poor...days before getting a response and with unhelpful replies. I felt very unsupported.
However, we were assigned a new coordinator a couple months before our wedding and she was great - much more helpful and responsive. Still glad I hired help though because they don't do much to help with the preparations or day of coordination.
A few other things we weren't thrilled about while working with the Millcroft was that we found them to be very stringent and inflexible with our requests. And there were a lot of mixed and inconsistent information given to us, which made our planning with them frustrating at times.
Also beware of surcharges. Any deviance or minor request outside of their standard wedding package came with a pretty hefty up charge. So we ended up not doing some things we would have like to, because it was just unreasonable.
Everyone loved the food - however our meal (and the wine) wasn't exactly as we had at our tasting and the veg was very minimal and burnt. Water and Wine service during dinner was slow and minimal as well - glasses were empty every time I looked around and we had to ask for water refills numerous times. I was a little disappointed with this.
Other than those few things, we were very happy with our wedding and choice to have it at the Millcroft.-
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+8 Photos
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Nicole O. Sent on 15/10/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Made our day the best day
This venue was so beautiful and made our day incredible. We spent the night before our wedding there had a beautiful bonfire and went to the spa. The day of was great set up was a breeze and everything we needed wad availble to us not to mention the food was beyond delicious. Looking back I wouldn't change a thing.This venue was so beautiful and made our day incredible. We spent the night before our wedding there had a beautiful bonfire and went to the spa. The day of was great set up was a breeze and everything we needed wad availble to us not to mention the food was beyond delicious. Looking back I wouldn't change a thing. -
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Jennifer S. Sent on 13/10/20224 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Response time 4.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
Perfect for smaller wedding
We only wanted 50 people max for our wedding so this was the perfect venue. Beautiful location, loved the rustic look, food is really good and easy to have the caterer included in the package. I will definitely go back again to enjoy the hot springs. I would give it a 5 star review but there were a few reasons why I went with a 4. There was some hiccups day of on the table set ups/changes. Luckily my family members had my information and were able to fix. But they lost set up time due to this and had to rush to get ready for the wedding. The chairs for the ceremony were put out really late and we had some decor. So that again was rushed to set up. I think they were short day of with the help and they thought a lot of people were not at the ceremony so we delayed it a bit. But I think everyone was there but just standing in the shade waiting for the ceremony to start and sit. The day of coordinator should have gone over to get people to sit. She also kind of got my nerves going for no reason when about 99% of people were on time. I think I heard 1 single guest came maybe 5 mins late. I’m not sure if it was due to the delay but the hors dourves were kind of cold. The side vegetable was changed from our tasting to rapini and I got some complaints on the vegetables. The wedding cake I ordered was supposed to feed more than 50 people and some people had left for the late night cake so there should have been plenty. But I think they cut very large pieces to start and that caused lack of slices. I think a few people missed out and some got overly large slices. Surprised a caterer didn’t know how to cut cake properly. Angelina was my planner leading up to the wedding. She was very helpful and accommodating. A few little things that could have made improvements but overall the location both the outdoor ceremony and dinning room was great and the food was delicious. I am happy to have chosen Millcroft.We only wanted 50 people max for our wedding so this was the perfect venue. Beautiful location, loved the rustic look, food is really good and easy to have the caterer included in the package. I will definitely go back again to enjoy the hot springs. I would give it a 5 star review but there were a few reasons why I went with a 4. There was some hiccups day of on the table set ups/changes. Luckily my family members had my information and were able to fix. But they lost set up time due to this and had to rush to get ready for the wedding. The chairs for the ceremony were put out really late and we had some decor. So that again was rushed to set up. I think they were short day of with the help and they thought a lot of people were not at the ceremony so we delayed it a bit. But I think everyone was there but just standing in the shade waiting for the ceremony to start and sit. The day of coordinator should have gone over to get people to sit. She also kind of got my nerves going for no reason when about 99% of people were on time. I think I heard 1 single guest came maybe 5 mins late. I’m not sure if it was due to the delay but the hors dourves were kind of cold. The side vegetable was changed from our tasting to rapini and I got some complaints on the vegetables. The wedding cake I ordered was supposed to feed more than 50 people and some people had left for the late night cake so there should have been plenty. But I think they cut very large pieces to start and that caused lack of slices. I think a few people missed out and some got overly large slices. Surprised a caterer didn’t know how to cut cake properly. Angelina was my planner leading up to the wedding. She was very helpful and accommodating. A few little things that could have made improvements but overall the location both the outdoor ceremony and dinning room was great and the food was delicious. I am happy to have chosen Millcroft. -
Quality of service
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