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About

On WeddingWire since 2016

Last update: March 2024

Pinnacle Hotel at the Pier in North Vancouver is one of the prime wedding locations in British Columbia and the 2020 BC Wedding Venue Awards Winner. They attribute their success to a unique waterfront location, boutique-style property, one of the best chefs and banquet team in the city; and a supplier list that will take care of all your needs...from wedding officiant, planner/designer, photographer, videographer, decor, flowers to music. Everyone wants the "all-inclusive package" and they can certainly provide that!

Facilities and capacity

The hotel, covering an area of 8,000 square feet, is ideal for hosting wedding events of any size. The function spaces include:

  1. Pinnacle Ballroom and Ballroom Foyer: This space features 16-foot-high windows and cozy, natural wood accents. It covers an area of 4,800 square feet and boasts floor-to-ceiling glass front walls that fill the room with natural light. It can comfortably accommodate up to 400 guests for a reception and up to 300 guests for a seated dinner.
  2. Pier Salon and Pier Foyer: With an area of 2,400 square feet is perfect for hosting receptions and dinner dances. It can easily seat up to 80 guests for a banquet. Along with amazing views of Lower Lonsdale's waterfront and the harbour, it also features an adjoined outdoor, partially tented terrace.
  3. Rooftop Terrace Ceremony Venue: This 1,200-square feet outdoor terrace has panoramic views of the Burrard Inlet and the Vancouver City skyline. It can accommodate up to 150 guests.
    • The Ceremony Package includes the two guestrooms attached to the terrace for an afternoon ceremony and overnight stay, chairs, and a signing table with linens.

Services offered

Couples will be provided with a personal wedding manager who will assist them with food, beverage, and set up recommendations. The venue also offers the following provided a minimum Food and Beverage spend is met.

  • Complimentary overnight stay in a harbour view room
  • Sparkling wine and chocolate-covered strawberries on the wedding night
  • Complete floor plan
  • Setup and takedown of all hotel's banquet furniture & equipment
  • Candles and table numbers
  • Head table, cake table, signing table, gift table, and a DJ table
  • Decor package (floor-length linens/napkins/chair covers & accessories)* additional fee
  • Complimentary dance floor
  • Complimentary lectern
  • Complimentary easel for seating chart
  • Barware and china
  • Flatware and glassware

Ask your Wedding Manager for more details!

Cuisine

Couples can choose between a buffet, plated and reception menus - as well as a number of delectable dessert options. Bar services are also available.

Accommodations

The hotel offers 106 guest rooms for guest accommodations. With stunning views of the North Shore Mountain and waterfront views of downtown Vancouver, each room is fully equipped with modern amenities, such as complimentary wireless Internet, flatscreen televisions, and workspace areas.

Other facilities

The facility is wheelchair accessible and also features the following:

  • Fully equipped fitness centre
  • Swimming pool
  • Hot tub and sauna
  • Steam room

Other services

The hotel is ideal for hosting other wedding-related events. Consider celebrating your engagement party, rehearsal dinner, and bridal shower at this charming venue.

Location

Pinnacle Hotel at the Pier is located at the foot of Lonsdale Avenue in North Vancouver’s historic shipyard district with many attractions right out the front door and nearby. It is approximately 36 minutes away from Vancouver International Airport and a 12-minute Seabus ride to Vancouver.

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Frequently asked questions

What is the minimum number of guests required to book your venue?

15

How many event spaces or rooms does your venue offer?

5

Describe your venue:

Ballroom
Banquet hall
Hotel
Marina
Restaurant

Describe the style of your venue:

City
Classic
Coastal
Glamorous
Modern
Nautical
Rustic
Waterfront

What kind of settings are available?

Indoor
Uncovered outdoor

Which of the following wedding events does your venue service?

Ceremony
Reception
Bridal shower
Engagement party
Rehearsal dinner

What event services do you offer?

Accommodations
Bridal suite
Catering / bar
Clean up
Event planning
Event rentals
Liability insurance
Lighting / sound
Outside vendors
Set up

What catering services do you offer?

Buffet
Cocktail reception
Dessert
Family style
Hors d'oeuvres
Plated
Server(s)
Stations
Tastings

What bar services do you provide?

Bartender(s)
Cash bar
Champagne toast
House beer
House wine
House liquor
Limited bar
Liquor license
Open bar
Premium liquor
Signature drink
Specialty beer
Specialty wine

What event items are available?

Aisle runners
Audio equipment
Centerpieces
Chair covers
Dance floor
Decor
Drapery
Furniture
Lighting
Photobooth
Chairs
Tables

What food and beverage items are available?

Barware
China
Flatware
Glassware
Linens

What transportation and access is available?

Parking
Wheelchair access

Do you have a site fee for wedding receptions at your venue?

Yes

What is the starting site fee for wedding receptions during peak season?

$3,200

What is the starting site fee for wedding receptions during off-peak season?

$3,200

Do you have a site fee for wedding ceremonies at your venue?

Yes

What is the starting site fee for wedding ceremonies during peak season?

$500

What is the starting site fee for wedding ceremonies during off-peak season?

$500

Which of the following are included in starting site fee?

Set up
Clean up
Event planning
Chairs
Linens
Parking
Bridal suite

What is the average catering price per person for plated service?

$83

What is the average catering price per person for buffet service?

$83

What is the average catering price per person for stations?

$66

What is the average catering price per person for hors d'oeurves?

$25

Which of the following are included in the cost of wedding catering?

Server(s)
Dessert

What is the starting price per person for bar service?

$7

Which of the following are included in the starting price for bar service?

Limited bar
House beer
House wine
House liquor
Premium liquor
Bartenders
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Any other questions?

Reviews for Pinnacle Hotel at the Pier

We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.
4.6 out of 5 rating
4.6 out of 5 rating
44 reviews
93% recommend it
  • Quality of service
    4.7 out of 5 rating
  • Response time
    4.7 out of 5 rating
  • Professionalism
    4.7 out of 5 rating
  • Value
    4.5 out of 5 rating
  • Flexibility
    4.6 out of 5 rating
Cora
Cora G. Sent on 04/07/2023
4.8 out of 5 rating

A dream come true 💕

The best and first choice we made for our wedding day was choosing The Pinnacle for our ceremony and reception. The views were breath taking and the service was impeccable. Having Laura as our day of coordinator really helped put my bride zilla mind at ease. They also gave us complimentary personalized robes along with accommodations for the night of! Couldn't of chose a better location. Thank you to everyone who made our day a dream come true !!! Can't wait to spend anniversaries with them in the years to come 💕
Kayla
Kayla S. Sent on 04/10/2016
4.6 out of 5 rating
Our rooftop wedding was exactly as we had envisioned it. It was a beautiful venue over the ocean with Vancouver City in the background, we got tons of compliments. All my questions were answered the same day while planning by the wedding manager, and the whole team did an excellent job the day of the wedding. The food was also amazing, we did buffet style.
Vincent
Vincent O. Sent on 24/08/2016
5 out of 5 rating
Hi Norma!

I didn't have any expectations for the evening, I had only hoped that the night would fare well and everyone would have a great time!

Jess and I though, we had an amazing time! And from what people were telling us, so did everyone else!

The venue was perfect for the type of wedding photos we wanted. The pier was awesome, the scenery was breathtaking, the weather was amazing!

As far as the Pier Salon, we couldn't have been happier with the venue. The staff was very professional and courteous! Nothing but great things to say about them. I especially was grateful that the staff brought out some more easels when the flower wall came apart. And they did so without anyone asking them. They deserve special recognition for that alone!

Unfortunately I didn't get around to tasting the food. And neither did Jess. We were too busy mingling and taking photos I suppose. But I heard that the food tasted great!

The guestroom itself was also amazing, and we had the best sleep. I regret that we didn't make time to utilize the hotel amenities like the work out room or the pool. But again, what can you do.


Overall we were/are greatly satisfied with our experience with the Pinnacle Hotel at the Pier. You have been absolutely wonderful and you completely took care of us in every aspect. I will highly recommend your hotel to any of my friends who are looking to host a banquet in the future.

Thank you so very much for making our wedding night one of the best nights we have ever had!

Vince & Jess
V
Viorel N. Sent on 02/01/2024
1 out of 5 rating

Booking a wedding

Our experience with Pinnacle personnel was very disappointing. After a few emails back and forth we scheduled a meeting with Pinnacle's sales person at 12:30 PM. We showed up 5 min before the scheduled time and we asked for her. The person at the front desk told us she was in another meeting (which happened to be right there in the lobby) and will be coming to us soon. We waited for 40 min and she did not even bother to say anything to us. I went up to her and asked and she told us to wait as it will be another 20 min????
We left and eventually booked another venue where we got an awesome service!
Even worst, it's been almost 3 weeks and no one bothered to call or try to contact us in any shape or form with any kind of explanation or apology.
If this is how they treat customers when booking the venue I wonder how the whole process would be.
We are very disappointed with Pinnacle, not how a hotel treats their customers.

L
Laura S. Sent on 30/12/2023
2 out of 5 rating

Proceed with caution

Proceed with caution. Overall, we had a very lovely wedding and everything worked out. However, this venue caused us a lot of stress. The main issue was that the wedding coordinator changed 4-5 times in the span of 1.5 years. So every time a new person was hired, we had to explain our vision all over again. We also had to build our own floorplan as it was difficult for anyone there to set up what we thought was a pretty simple layout. What was most annoying was that only 1 of them actually told us they were leaving; we only found out about the other ones when we tried to email them. The other issue we had was the cost of everything. When we signed our contract, we were told the prices would increase ~5% since we booked early (lesson learned to get that in the contract); it actually ended up being twice that due to their annual increases (we booked right before the increase for that year so we got hit twice). When we tried to talk to the venue about this, they really didn’t care and were honestly pretty rude about it.

The next issue came with the roles and responsibilities of the venue coordinator; we made sure to get it in writing and we confirmed that they would be there to greet all the vendors and show them where to set up. We confirmed the schedule (first vendors showing up at 8am) and thought we were all on the same page. Fast forward to the morning of and no one from the Pinnacle was there to assist. My husband was doing most of the decoration set up for us and noticed no one was there. He asked the front desk twice and ended up calling them after no communication for over an hour (to which they said they didn’t need to be there until 11:00). They also didn’t set up the tables based on the floorplan and my husband and the groomsmen had to fix it (wrong number of people at the tables, etc).

On the positive side, the food was yummy and it is a great space for a wedding. We did our ceremony in 1/3 of the ballroom, the cocktail time in the lobby area on the 2nd floor, and the reception in the other 2/3 of the ballroom. All our guests had a great time and loved that everything was in one place.

I wouldn’t say don’t have your wedding here, but I would day proceed with caution. Get everything in writing and prices fixed in your contract (which we tried to do and they wouldn’t so it might not work for you).
A
Azra F. Sent on 10/10/2023
5 out of 5 rating

Our wedding was immaculate

The pinnacle at the pier was truly truly an amazing experience. From the time I got engaged I wanted something with an ocean view and the day time and night time view from this hotel is stunning. As well, they accommodated all our food requests and the food was delicious. I was after a modern ballroom kind of vibe and i definitely think we got that. They accommodated all my requests even for rooftop pics with the city view.
J
Jen Sent on 06/10/2022
1.2 out of 5 rating

Not the same level of service...

This vendor team was very disorganized. In fact, they were our only vendors to have difficulty meeting their contract and promises. It may be related to the high employee turnover we witnessed in just a year working with the Pinnacle Hotel. Hopefully they can return to the level of service they once had.
L
Linda R. Sent on 07/06/2021
5 out of 5 rating

Covid plans...

The Pinnacle was so flexible as our plans pivoted and changed with Covid. In the end we did a take out picnic for our 10 wedding guests as that was what was legal at the time. Laura was responsive, knowledgable and positive through all the changes - We will definitely recommend the pinnacle and hope to use their services in the future.
J
Jennifer B. Sent on 07/05/2020
5 out of 5 rating

Fantastic wedding venue!

Highly recommended. Excellent service, location and food! Can't say enough great things about this location.
K
Kris W. Sent on 20/01/2020
5 out of 5 rating

Amazing Experience

Our wedding was exceptional at the Pinnacle, everything from the food to the venue was outstanding ! Our wedding coordinator at the hotel, Talia, was very friendly and professional. She made what could have been a stressful time run very smooth and for that, we can’t thank her enough. I wouldn’t hesitate to recommend this venue and Talia to anyone for their big day. The rooftop terrace was amazing and we had phenomenal views of downtown Vancouver. Our wedding photographer was able to take some beautiful pictures of us on the dock without even having to leave the venue to take additional photos ( a huge bonus). The food was exceptional, something that our guests were sure to tell us repeatedly. If you’re looking for an amazing venue with great service and top notch food, this should be on your list to view.
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Awards

44

Pinnacle Hotel at the Pier Real Weddings

Ghazaleh & Patrick
84 Photos · 04/Sep/2022
Jade & David
45 Photos · 08/Oct/2021
Tam & Jason
30 Photos · 14/Sep/2019
Jane & Vincent
63 Photos · 11/Aug/2019
Leeann & Christopher
8 Photos · 08/Sep/2018
Sherry & Steve
7 Photos · 21/Jul/2018
18K Buffet
White Gold Buffet
Red Ruby Buffet
Emerald Buffet All-Inclusive Dinner Package
Crystal Plated All-Inclusive Dinner Package

Preferred vendors

La Vista Events
5.0 out of 5 rating , 54 reviews
· Wedding Planning

Map

138 Victory Ship Way V7L 0B1 North Vancouver (British Columbia)
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