Reviews for Prestige Lakeside Resort Nelson
Prestige Lakeside Resort Nelson
Nelson, British ColumbiaReviews
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Quality of service 4.7 out of 5 rating
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Response time 4.7 out of 5 rating
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Professionalism 4.6 out of 5 rating
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Value 4.2 out of 5 rating
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Flexibility 4.6 out of 5 rating
Awards
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Jennifer T. Sent on 19/10/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Really amazing place to have your reception
My husband and I got married last month and held our reception at the Prestige Resort - in their lounge. It was truly a wonderful experience right through the planning stage to the actual event. The food and drinks were amazing - they were able to accommodate many different dietary restrictions and requests including making some of the meals vegan. We mostly worked with their event manager, Melanie, and she was a dream come true. Super organized, easy to get a hold of and quick to respond to questions, and brought some really great ideas to the layout and timeline. We found the pricing to be pretty reasonable as well and you can't beat the background view of the lake right outside the back of the resort. We would highly recommend to other couples.My husband and I got married last month and held our reception at the Prestige Resort - in their lounge. It was truly a wonderful experience right through the planning stage to the actual event. The food and drinks were amazing - they were able to accommodate many different dietary restrictions and requests including making some of the meals vegan. We mostly worked with their event manager, Melanie, and she was a dream come true. Super organized, easy to get a hold of and quick to respond to questions, and brought some really great ideas to the layout and timeline. We found the pricing to be pretty reasonable as well and you can't beat the background view of the lake right outside the back of the resort. We would highly recommend to other couples.Prestige Lakeside Resort Nelson's reply:
Jennifer, thank you so much for your kind review! We are so pleased to hear that you enjoyed your special occasion with us, and appreciate the recommendation. We hope to be able to welcome back you and Ziad next time you visit Nelson. -
Quality of service
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Allysha Sent on 14/07/20212.6 out of 5 rating
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Quality of service 3.0 out of 5 rating
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Response time 3.0 out of 5 rating
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Professionalism 2.0 out of 5 rating
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Value 2.0 out of 5 rating
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Flexibility 3.0 out of 5 rating
Blank canvas to set up your wedding
The ballroom was a great blank canvas for my wedding and the food was good. Service was meh, I'm sure covid played a large role.The ballroom was a great blank canvas for my wedding and the food was good. Service was meh, I'm sure covid played a large role.Prestige Lakeside Resort Nelson's reply:
Hi Allysha,
Thank you for your review. We are glad you enjoyed your reception with us overall. The Ballroom looked beautiful with all the decorations you brought for your theme.
COVID-19 has greatly impacted the entire hospitality sector, and unfortunately we have not escaped it and are facing challenges with staffing and ordering supplies. We apologize if this impacted your event, and that we did not meet your service expectations. Please know that we are taking all your feedback into consideration, and are working to improve.
Best wishes for you and Robert in love, life and marriage!
- Melanie Leeming, Convention & Sales Manager -
Quality of service
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Lisa B. Sent on 10/07/20194.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wedding reception
Being from out of province, we had to do all of the planning via email and it was extremely efficient. All of our questions were answered in a very timely manor and the staff was so flexible with all of the changes that were made along the way. The day of the wedding was exceptional, from the food to the service. We had a perfect wedding!Being from out of province, we had to do all of the planning via email and it was extremely efficient. All of our questions were answered in a very timely manor and the staff was so flexible with all of the changes that were made along the way. The day of the wedding was exceptional, from the food to the service. We had a perfect wedding! -
Quality of service
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Bethany P. Sent on 16/05/20194 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Response time 4.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
Good value and convenient
Prestige was a lovely place to have our wedding. It was nice to have the venue, food, tables etc taken care of in one shot at a reasonable price. The food was good and the area is convenient and beautiful for guests. Kirsti was helpful with planning ahead of time and we were also thankful that they opened the marina for us to take photos. Two downsides were 1) Lighting was poor. It seems the lights should turn up further but no one seemed to know how. 2) They switched the orientation of the floor plan from what they had given me - so the table of friends I had asked to take care of the photo booth were now the furthest possible table from the booth.Prestige was a lovely place to have our wedding. It was nice to have the venue, food, tables etc taken care of in one shot at a reasonable price. The food was good and the area is convenient and beautiful for guests. Kirsti was helpful with planning ahead of time and we were also thankful that they opened the marina for us to take photos. Two downsides were 1) Lighting was poor. It seems the lights should turn up further but no one seemed to know how. 2) They switched the orientation of the floor plan from what they had given me - so the table of friends I had asked to take care of the photo booth were now the furthest possible table from the booth. -
Quality of service
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Janet A. Sent on 09/02/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wonderfully sweet
We did our entire wedding at the prestige Lakeside resort; Ceremony, pictures and dinner. We had originally picked it cause there is a large gazebo outside where my husband and I use to meet up and sir and talk while we were dating.
We had also picked this venue because not only did we really love the view and the rooms we new we could do everything there for a fair price and stay there over night as well. Also my mother in-law was very sick (pancreatic cancer) and we thought it would be easier for her if she didn't have to move around to much.
Unfortunately she didn't make it to our wedding.
She did however got to see my dress and helped plan a bit of it. She was a very lovely Sweet caring person.
The wedding was lovely and just the way we wanted it. Simple but nice. We had only 34 guests.
The hotel was very accommodating and helpful for a few of our guest had some dietary needs due to severe allergies. Dinner was catered by the hotel and everyone of our guests was extremely happy with the food and service.
In the end it was a beautiful day without much stress and in the end the girl cleaned up and put all the items we had brought to decorate with into a box and kept it for us till we were ready to leave.
Thank you so much for making our special day so wonderful.We did our entire wedding at the prestige Lakeside resort; Ceremony, pictures and dinner. We had originally picked it cause there is a large gazebo outside where my husband and I use to meet up and sir and talk while we were dating.
We had also picked this venue because not only did we really love the view and the rooms we new we could do everything there for a fair price and stay there over night as well. Also my mother in-law was very sick (pancreatic cancer) and we thought it would be easier for her if she didn't have to move around to much.
Unfortunately she didn't make it to our wedding.
She did however got to see my dress and helped plan a bit of it. She was a very lovely Sweet caring person.
The wedding was lovely and just the way we wanted it. Simple but nice. We had only 34 guests.
The hotel was very accommodating and helpful for a few of our guest had some dietary needs due to severe allergies. Dinner was catered by the hotel and everyone of our guests was extremely happy with the food and service.
In the end it was a beautiful day without much stress and in the end the girl cleaned up and put all the items we had brought to decorate with into a box and kept it for us till we were ready to leave.
Thank you so much for making our special day so wonderful. -
Quality of service
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Taryn G. Sent on 02/02/20194.6 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wonderful and accommodating
I was planning my wedding from afar, with my parents helping out at the local level. We held the reception at the Prestige and the experience was simply amazing with high regards to the Convention and Sales Manager Kirsti. As you can imagine planning from afar with only a few trips to Nelson before the actual date can be intimidating; Kirsti made this process simple and painless! She was prompt with her replies to my multitude of e-mails and questions, she took the time to explain everything thoroughly and made sure the day went smoothly. The package options that were presented were easy to follow, I knew exactly what to expect. The meal options were reasonably priced, and the food was fantastic- very accommodating to dietary restrictions as well (vegan, vegetarian and gluten free!).
The ceremony was held in my parents back yard and Kirsti gave us vendor names and suggests for outdoor chair rentals and more. If you're looking for a wonderful venue, stress free consider the Prestige!
I was planning my wedding from afar, with my parents helping out at the local level. We held the reception at the Prestige and the experience was simply amazing with high regards to the Convention and Sales Manager Kirsti. As you can imagine planning from afar with only a few trips to Nelson before the actual date can be intimidating; Kirsti made this process simple and painless! She was prompt with her replies to my multitude of e-mails and questions, she took the time to explain everything thoroughly and made sure the day went smoothly. The package options that were presented were easy to follow, I knew exactly what to expect. The meal options were reasonably priced, and the food was fantastic- very accommodating to dietary restrictions as well (vegan, vegetarian and gluten free!).
The ceremony was held in my parents back yard and Kirsti gave us vendor names and suggests for outdoor chair rentals and more. If you're looking for a wonderful venue, stress free consider the Prestige!
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Quality of service
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Alisha M. Sent on 30/01/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
A truly wonderful experience
We can't say enough great things about having our wedding at the Prestige in Nelson. Kirsti was wonderful to deal with and always got back to us right away. The venue was everything we needed. All of the serving staff were wonderful and attentive. The food was so delicious. Having our wedding at the Prestige made everything so simple. We were able to decorate how we wanted. Many of our guests stayed there as did we. We also got our hair/makeup done right there. Our guests could all mingle in the restaurant there and enjoy the beautiful view. We got married on the warf outside (this was not affiliated with the Prestige), but Kirsti was still able to point us in the right direction on how to set it all up.We can't say enough great things about having our wedding at the Prestige in Nelson. Kirsti was wonderful to deal with and always got back to us right away. The venue was everything we needed. All of the serving staff were wonderful and attentive. The food was so delicious. Having our wedding at the Prestige made everything so simple. We were able to decorate how we wanted. Many of our guests stayed there as did we. We also got our hair/makeup done right there. Our guests could all mingle in the restaurant there and enjoy the beautiful view. We got married on the warf outside (this was not affiliated with the Prestige), but Kirsti was still able to point us in the right direction on how to set it all up.Prestige Lakeside Resort Nelson's reply:
Hi Alisha, Thank you so much for your review. I am happy that we were able to assist in making your plans run smoothly and you were able to enjoy the benefits of our onsite amenities such as the hair salon & spa. It looked like such a fun wedding especially with the live band. I wish you all the best for the future. -
Quality of service
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Mikaela W. Sent on 30/01/20194.6 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
Such a perfect day :)
Our wedding turned out absolutely perfect. Kirsti was amazing to work with. She was friendly, kind, and genuinely cared about how we wanted our special day to turn out. The food was absolutely AMAZING and all of the servers were friendly and professional. We didn't want a typical wedding dinner as outlined in the wedding book provided to us by the hotel, and upon discussion about certain dishes we made our own unique dinner menu. It was absolutely perfect.Our wedding turned out absolutely perfect. Kirsti was amazing to work with. She was friendly, kind, and genuinely cared about how we wanted our special day to turn out. The food was absolutely AMAZING and all of the servers were friendly and professional. We didn't want a typical wedding dinner as outlined in the wedding book provided to us by the hotel, and upon discussion about certain dishes we made our own unique dinner menu. It was absolutely perfect.Prestige Lakeside Resort Nelson's reply:
Hi Mikaela, Thank you so much for the review. It was a pleasure hosting your wedding at the Prestige Lakeside Resort and I am glad to hear you enjoyed your customized menu. I am also happy to see that you and Nathan love Nelson so much you decided to move here!!!!.
Kirsti. -
Quality of service
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Caitlin W. Sent on 25/01/20194.4 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 4.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
The team at Lakeside Prestige were so wonderful to work with to make our day as special as it was. We would do it again in a heartbeat.
The venue is lovely and the team at the Prestige is professional and efficient. It was really low stress to plan for our wedding here. We’d highly recommend it!The venue is lovely and the team at the Prestige is professional and efficient. It was really low stress to plan for our wedding here. We’d highly recommend it!Prestige Lakeside Resort Nelson's reply:
Thank you Caitlin for taking the time to share your review and thank you for allowing us to use you photos from your beautiful ceremony on the Wharf. All the best. Kirsti. -
Quality of service
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Krista S. Sent on 25/01/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Was a great experience!
Having our wedding at the prestige was a wonderful experience! Staff was very friendly and helpful, and the cook was happy to take dietary restrictions into consideration. The beautiful scenic lake is a great plus as well!Having our wedding at the prestige was a wonderful experience! Staff was very friendly and helpful, and the cook was happy to take dietary restrictions into consideration. The beautiful scenic lake is a great plus as well!Prestige Lakeside Resort Nelson's reply:
Thank you for you review. I am happy to hear that you had a wonderful experience. I think the Gazebo by the hotel made for a great place for your intimate ceremony.Best wishes for the future. -
Quality of service
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