Reviews for SpringHill Suites by Marriott
View more informationReviews
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Quality of service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Awards
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Elena B. Sent on 20/10/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Excellent Service and Accommodations!
SpringHill Suites provided excellent accommodations for us and our wedding guests. Miranda was incredibly pleasant, knowledgeable and easy to work with throughout the entire planning process. Would highly recommend!SpringHill Suites provided excellent accommodations for us and our wedding guests. Miranda was incredibly pleasant, knowledgeable and easy to work with throughout the entire planning process. Would highly recommend!SpringHill Suites by Marriott's reply:
Congratulations Elena & Kevin!
Thank you so much for allowing myself and the SpringHill Suites by Marriott be part of your day.
We wish you a lifetime of happiness. -
Quality of service
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Poulomi A. Sent on 04/09/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
highly recommend for booking your wedding block
I cannot say enough amazing things about our experience, and it's all thanks to our sales manager Miranda Rowswell. From our first inquiry and first visit to see the rooms, to discussing logistics of rooms needed for getting ready, groom and bride and room block, all the way to helping family and friends make their booking to the weekend of our wedding - Miranda was so extremely helpful, supportive and patient with us. She ensured that this part of the planning process was stress-free and completely hands-off for us, and even gave us a beautiful card and treats for our wedding night. If you're looking into a room block for your wedding highly recommend requesting to work with Miranda as she really was such a pleasure!I cannot say enough amazing things about our experience, and it's all thanks to our sales manager Miranda Rowswell. From our first inquiry and first visit to see the rooms, to discussing logistics of rooms needed for getting ready, groom and bride and room block, all the way to helping family and friends make their booking to the weekend of our wedding - Miranda was so extremely helpful, supportive and patient with us. She ensured that this part of the planning process was stress-free and completely hands-off for us, and even gave us a beautiful card and treats for our wedding night. If you're looking into a room block for your wedding highly recommend requesting to work with Miranda as she really was such a pleasure!SpringHill Suites by Marriott's reply:
Poulomi,
It was such a pleasure getting to know you through the booking process. Planning a wedding is such a large task and I am so pleased to hear that working with myself and the team at the SpringHill Suites you found comfort and ease.
Cheers to a lifetime of happiness and new adventures! -
Quality of service
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Nirut Z. Sent on 13/08/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing Hospitality and Unbeatable Value
Booking process was pretty easy and very well designed. Check In process was very easy and guest friendly. Overall facility were spotless and super clean which provided luxury comfort to our guest. Overall, It created memorable experience for our guest. We sincerely appreciate amazing hospitality provided by the staff of Springhill Suite Vaughan location, Thanks for being super helpful, friendly and awesome.Booking process was pretty easy and very well designed. Check In process was very easy and guest friendly. Overall facility were spotless and super clean which provided luxury comfort to our guest. Overall, It created memorable experience for our guest. We sincerely appreciate amazing hospitality provided by the staff of Springhill Suite Vaughan location, Thanks for being super helpful, friendly and awesome.SpringHill Suites by Marriott's reply:
Nirut,
We are so pleased to hear about your experience with us at the SpringHill Suites. We have shared your comments with the departments and they grateful for your acknowledgement.
Cheer! -
Quality of service
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Daniel S. Sent on 06/08/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wedding Hotel Vendor
We used SpringHill suites as our hotel vendor for our wedding in August 2024. Miranda was amazing from start to finish in securing our block of rooms for our guests. She was extremely responsive and helped us make changes last minute as well! The staff even left a beautiful personalized note for us on the night of the wedding. Everything went smoothly from check in to check out and we have zero complaints!We used SpringHill suites as our hotel vendor for our wedding in August 2024. Miranda was amazing from start to finish in securing our block of rooms for our guests. She was extremely responsive and helped us make changes last minute as well! The staff even left a beautiful personalized note for us on the night of the wedding. Everything went smoothly from check in to check out and we have zero complaints!SpringHill Suites by Marriott's reply:
Daniel,
Thank you so much. I am so pleased that you found the experience of booking at the SpringHill Suites to be a wonderful experience. I wish you a lifetime of happiness and new adventures.
Cheers, -
Quality of service
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Timothy V. Sent on 15/07/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Excellent Service
My wife and I booked SpringHill Suites for our wedding. Miranda Roswell was an excellent point of contact and made the reservation process seamless and effortless. Miranda gave my family a tour of the rooms, which are clean and aesthetic, prior to discussing any paperwork. We dropped off welcome bags for our guests last minute and they were flexible and accommodating. I would recommend SpringHill for all couples looking to book a wedding block! Many thanks to Miranda for her work.My wife and I booked SpringHill Suites for our wedding. Miranda Roswell was an excellent point of contact and made the reservation process seamless and effortless. Miranda gave my family a tour of the rooms, which are clean and aesthetic, prior to discussing any paperwork. We dropped off welcome bags for our guests last minute and they were flexible and accommodating. I would recommend SpringHill for all couples looking to book a wedding block! Many thanks to Miranda for her work.SpringHill Suites by Marriott's reply:
Congratulations Joan and Timothy!
It was a pleasure working with you and having the opportunity to meet your family. Thank you for sharing your experience and we are so glad we were able to make the reservation portion of your wedding a task that you didn't have to stress about.
From the team at the SpringHill Suites by Marriott Toronto Vaughan we wish you a lifetime of happiness.
Cheers. -
Quality of service
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Cerize M. Sent on 12/07/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Top-Notch!
Right from the get-go Miranda Rowswell was really responsive on emails! She was the reason why I booked my party block room in Springhill Suites. Wedding Planning can be really stressful but she made it super easy for me! My whole guests who flew from different countries told me that the room was very spacious, clean and comfortable. The free parking and complimentary breakfast were bonus! Miranda was super helpful throughout the whole process. I had a lot of questions and she was very patient and passionate with her job. She also helped me booked the conference room so my bridesmaids and I can do our makeup and hair with our glam team! She made my whole experience as a bride super memorable! I also want to add that I forgot my white robe that was a gift from my mother-in-law and the cleaners kept it for me! I am very satisfied with this hotel and definitely recommend to everyone!Right from the get-go Miranda Rowswell was really responsive on emails! She was the reason why I booked my party block room in Springhill Suites. Wedding Planning can be really stressful but she made it super easy for me! My whole guests who flew from different countries told me that the room was very spacious, clean and comfortable. The free parking and complimentary breakfast were bonus! Miranda was super helpful throughout the whole process. I had a lot of questions and she was very patient and passionate with her job. She also helped me booked the conference room so my bridesmaids and I can do our makeup and hair with our glam team! She made my whole experience as a bride super memorable! I also want to add that I forgot my white robe that was a gift from my mother-in-law and the cleaners kept it for me! I am very satisfied with this hotel and definitely recommend to everyone!SpringHill Suites by Marriott's reply:
Congratulations Cerize and Tariq!
Thank you for your kind words, we strive to exceed our guests expectations when it comes to service. We are pleased to see that our passion for what we do makes a difference to our guests.
We wish you a lifetime of happiness and new adventures. Looking forward to welcoming you back to the SpringHill Suites.
Best wishes. -
Quality of service
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Madonn L. Sent on 25/06/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great experience here in Spring Hill all the staff are very helpful.
I will highly recommend this hotel to all the couples who plan their stay before wedding.you won’t regret it.Miranda is very helpful to organize and set everything you need. So greatful and blessed.I will highly recommend this hotel to all the couples who plan their stay before wedding.you won’t regret it.Miranda is very helpful to organize and set everything you need. So greatful and blessed.SpringHill Suites by Marriott's reply:
Congratulations Madonna,
I am so glad that you enjoyed your time at the SpringHill Suites and I am honored to have had the opportunity to work with you.
I wish you a lifetime of happiness. -
Quality of service
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Jennifer L. Sent on 05/06/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wedding Block
We booked a block of rooms for our out of town guests for our wedding, and the booking process and group rate was excellent. Miranda was a huge help throughout the whole process, providing regular updates and providing suggestions along the way. She was extremely responsive, and we look forward to coming back in the near future!We booked a block of rooms for our out of town guests for our wedding, and the booking process and group rate was excellent. Miranda was a huge help throughout the whole process, providing regular updates and providing suggestions along the way. She was extremely responsive, and we look forward to coming back in the near future!SpringHill Suites by Marriott's reply:
Congratulations Jennifer!
I am so glad that your experience at the SpringHill Suites and working with me was great. It was a pleasure working with you and we cant wait to welcome you back. -
Quality of service
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Sachin T. Sent on 12/05/20244.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wedding stay
We had secured a group booking for my wedding for my family and out of town guests. The hotel was largely comfortable and the breakfast was included which was good. The team did a good job with accomodating our vendors who needed to come to the hotel in the early hours of the morningWe had secured a group booking for my wedding for my family and out of town guests. The hotel was largely comfortable and the breakfast was included which was good. The team did a good job with accomodating our vendors who needed to come to the hotel in the early hours of the morningSpringHill Suites by Marriott's reply:
Sachin, congratulations on your wedding. It was a pleasure having the family at the hotel and being able to celebrate with you. We hope that we have the opportunity to host you again.
Best wishes, -
Quality of service
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Alex V. Sent on 26/03/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Customer Service First
I would highly recommend SpringHill Suites in Vaughan for any event. We specifically needed a hotel in this area for our recent wedding. Miranda was our point of contact and she was amazing. We inquired through email to the hotel if we could book a room block and Miranda quickly organized us a contract to move forward with. We weren't tied to anything which made it so much easier in terms of flexibility. Miranda kept in contact with us to let us know who has book, and if we had any questions. We had some guests that ended up booking last minute and Miranda quickly added them to block of rooms to ensure they received the discount as well. We went with a guest to check in and the front desk service was fabulous. They were so sweet and welcoming. When we checked in they were able to allow us into the room earlier than the stated check in time which allowed us to focus on the wedding. The rooms were large and spacious included items like a microwave and mini fridge which was wonderful additions. We truly enjoyed our stay and check out was a breeze. We easily let the front desk know we were checking out and gave them back the room keys. Thank you so much to Miranda and her team they were truly incredible and ensured I did not have to think about the accommodations and instead focus on enjoying our wedding.
he inquiry through to the check out process it would be much appreciated. I have left the link to our weddingwire page below.I would highly recommend SpringHill Suites in Vaughan for any event. We specifically needed a hotel in this area for our recent wedding. Miranda was our point of contact and she was amazing. We inquired through email to the hotel if we could book a room block and Miranda quickly organized us a contract to move forward with. We weren't tied to anything which made it so much easier in terms of flexibility. Miranda kept in contact with us to let us know who has book, and if we had any questions. We had some guests that ended up booking last minute and Miranda quickly added them to block of rooms to ensure they received the discount as well. We went with a guest to check in and the front desk service was fabulous. They were so sweet and welcoming. When we checked in they were able to allow us into the room earlier than the stated check in time which allowed us to focus on the wedding. The rooms were large and spacious included items like a microwave and mini fridge which was wonderful additions. We truly enjoyed our stay and check out was a breeze. We easily let the front desk know we were checking out and gave them back the room keys. Thank you so much to Miranda and her team they were truly incredible and ensured I did not have to think about the accommodations and instead focus on enjoying our wedding.
he inquiry through to the check out process it would be much appreciated. I have left the link to our weddingwire page below.SpringHill Suites by Marriott's reply:
Congratulations Alex! I am so glad I was able to make the hotel planning of the wedding enjoyable and easy.
We hope that everyone enjoyed the stay and we look forward to welcoming you back at the property whenever the chance occurs.
Congratulations -
Quality of service
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