Reviews for The Casablanca Hotel
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4.9 out of 5 rating
4.9 Excellent
4.9 out of 5 rating
71 reviews
97% recommend it
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Quality of service 4.8 out of 5 rating
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Response time 4.9 out of 5 rating
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Professionalism 4.9 out of 5 rating
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Value 4.8 out of 5 rating
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Flexibility 4.9 out of 5 rating
Awards
71
+22
User photos
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Featured
Laura D. Sent on 15/11/20195 out of 5 rating-
Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Perfect venue for our perfect day
Casablanca Hotel was a joy to work with right from the get go. I happened to be in town and had been emailing with Jennifer, she made time for me that day and when my mom couldn’t tag along she suggested we call her and put her on speaker so we could ensure any of her questions were answered as well. Jennifer was always quick to respond and so hopefully in working out all the details for our day. The day of everything was perfect, I could not have asked for a better venue for our wedding.Casablanca Hotel was a joy to work with right from the get go. I happened to be in town and had been emailing with Jennifer, she made time for me that day and when my mom couldn’t tag along she suggested we call her and put her on speaker so we could ensure any of her questions were answered as well. Jennifer was always quick to respond and so hopefully in working out all the details for our day. The day of everything was perfect, I could not have asked for a better venue for our wedding. -
Quality of service
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Shari Sent on 13/09/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Complete provider
Responsive, kind, and beautiful location.Responsive, kind, and beautiful location. -
Quality of service
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Andrea Sent on 30/10/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing food and attentive staff
Jennifer and her team were really accomodating and helped me make my covid wedding safe and perfect. We split it into two days two months apart, having a private ceremony and dinner at Bogey's Grill in August and a reception in October. The food was amzing! I know its really hard to get the same temperature on steaks for a whole crowd, but they did a great job at making sure the meat was tender and not over cooked. The green apple and maple cinnamon salad made my day and kept it from being a basic wedding banquet menu. Go for the food and stay because Jennifer and the casablanca team is always available to help answer questions.Jennifer and her team were really accomodating and helped me make my covid wedding safe and perfect. We split it into two days two months apart, having a private ceremony and dinner at Bogey's Grill in August and a reception in October. The food was amzing! I know its really hard to get the same temperature on steaks for a whole crowd, but they did a great job at making sure the meat was tender and not over cooked. The green apple and maple cinnamon salad made my day and kept it from being a basic wedding banquet menu. Go for the food and stay because Jennifer and the casablanca team is always available to help answer questions. -
Quality of service
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Kahly Sent on 18/12/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing venue
We absolutely loved our wedding day here! Having our friends and family all stay in the hotel and enjoy our special day with us was amazing.
The venue was beautiful, the food was delicious and the staff were top notch !
I would
Recommend Casablanca Winery Hotel !We absolutely loved our wedding day here! Having our friends and family all stay in the hotel and enjoy our special day with us was amazing.
The venue was beautiful, the food was delicious and the staff were top notch !
I would
Recommend Casablanca Winery Hotel !-
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+5 Photos
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Quality of service
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Megan Sent on 18/11/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Customization
I love this venue as it was functional to have kids be included and allowed for us to personalize our wedding choice so everything would be exactly how we wanted it.I love this venue as it was functional to have kids be included and allowed for us to personalize our wedding choice so everything would be exactly how we wanted it.The Casablanca Hotel's reply:
Thank you Megan for your comments!! It was our pleasure to host your Wedding with us!!! We do wish you All the Best for your future! Thank you again! -
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Alicia Sent on 30/09/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Takes all your stress away!
I am a worrier and love to have everything organized. So I was very happy to have Jennifer was my wedding coordinator, she was so organized and helpful. You can really tell she loves what she does which made it extremely easy to trust her to take care of everything. Casablanca is straight forward with pricing without any of the suprises you get at other venues. They take care of everything. Not to mention how beautiful the panoramic room is with the beautiful view of Lake Ontario. I am still in awe with how wonderful this venue is. Not to mention it is close to Beamer conservation which makes for amazing photos!I am a worrier and love to have everything organized. So I was very happy to have Jennifer was my wedding coordinator, she was so organized and helpful. You can really tell she loves what she does which made it extremely easy to trust her to take care of everything. Casablanca is straight forward with pricing without any of the suprises you get at other venues. They take care of everything. Not to mention how beautiful the panoramic room is with the beautiful view of Lake Ontario. I am still in awe with how wonderful this venue is. Not to mention it is close to Beamer conservation which makes for amazing photos!-
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+2 Photos
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Quality of service
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Jenni P. Sent on 28/09/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Thank you!
Jennifer was so helpful and kind! She made the whole planning process a little easier on me and helped me any time I emailed her. The day of the wedding we found out my florist forgot to bring my flowers and I was a mess... Jennifer stood there with me calming me down and assuring me everything was fine. Once we left for pictures, my flowers showed up. Jennifer took them all up to the room doe me and set them where I wanted them. She pinned all the guys boutineers as soon as they walked in. I honestly cannot Express how grateful I am for the help!
The venue its self is just beautiful and the food is amazing. Everyone loved all 3 courses! We will be returning to the Casablanca inn!Jennifer was so helpful and kind! She made the whole planning process a little easier on me and helped me any time I emailed her. The day of the wedding we found out my florist forgot to bring my flowers and I was a mess... Jennifer stood there with me calming me down and assuring me everything was fine. Once we left for pictures, my flowers showed up. Jennifer took them all up to the room doe me and set them where I wanted them. She pinned all the guys boutineers as soon as they walked in. I honestly cannot Express how grateful I am for the help!
The venue its self is just beautiful and the food is amazing. Everyone loved all 3 courses! We will be returning to the Casablanca inn! -
Quality of service
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Alison W. Sent on 10/08/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Excellent!
We just celebrated our first anniversary and everything was outstanding.We just celebrated our first anniversary and everything was outstanding. -
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Sheila A. Sent on 21/07/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful wedding day experience
We recently held our wedding ceremony and reception at the Casablanca Hotel. Working with Tina was such a pleasure, and pretty much anything we requested - she made it happen. Our ceremony was held in the chapel, which was very nicely decorated. The Vintages Room, and the table settings were very elegant looking. Being very inexperienced in arranging special events, we relied heavily on Tina’s expertise. On our special day, Tina and the other Casablanca staff did an amazing job with the event. The food was fabulous, the dessert was to die for and the staff were attentive, professional and friendly. We had so many positive comments from our guests about the hotel, the food, the staff and the rooms. The following morning they were more than happy to provide seating for 12 together at their Sunday brunch.
We highly recommend the Casablanca Hotel and especially Tina.
We recently held our wedding ceremony and reception at the Casablanca Hotel. Working with Tina was such a pleasure, and pretty much anything we requested - she made it happen. Our ceremony was held in the chapel, which was very nicely decorated. The Vintages Room, and the table settings were very elegant looking. Being very inexperienced in arranging special events, we relied heavily on Tina’s expertise. On our special day, Tina and the other Casablanca staff did an amazing job with the event. The food was fabulous, the dessert was to die for and the staff were attentive, professional and friendly. We had so many positive comments from our guests about the hotel, the food, the staff and the rooms. The following morning they were more than happy to provide seating for 12 together at their Sunday brunch.
We highly recommend the Casablanca Hotel and especially Tina.
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Quality of service
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Crystal F. Sent on 18/04/20194.2 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 2.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
Final product amazing
We had three different contacts from day one to final day which made things slightly confusing. After a couple trips down to the Casablanca to speak in person we finally got progress. The final day was perfect and they delivered exactly what we wanted! The service the day of was stellar!We had three different contacts from day one to final day which made things slightly confusing. After a couple trips down to the Casablanca to speak in person we finally got progress. The final day was perfect and they delivered exactly what we wanted! The service the day of was stellar! -
Quality of service
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