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About
On WeddingWire since 2015
Windsor Arms Hotel is a refined hotel wedding venue located in Toronto, Ontario. This art deco-inspired hotel is reminiscent of the Roaring 20s with a glamorous aesthetic in each of its event spaces. Couples who hold their celebration here are treated to a luxurious experience from the venue tour to the wedding night.
Facilities and Capacity
This hotel features four function rooms of varying sizes, spoiling couples with several opulent choices. The Courtyard makes an elegant, memorable space for tremendous gatherings and is ideal for both ceremonies and receptions. This magnificent ballroom boasts high ceilings lifted by towering pillars and landscape paintings by renowned artist David Bierk. A favourite meeting place throughout the hotel’s history, The Courtyard offers couples a breathtaking location to tie the knot. Alternately, the Gatsby Restaurant is suitable for intimate celebrations of up to 75 guests. Newlyweds and their loved ones are sure to be transported to the decade of flappers and lavish parties with a reception in this dining room. There are also smaller spaces ideal for engagement parties, showers, or rehearsal dinners.
Services Offered
The team at Windsor Arms Hotel are available from start to finish to ensure their couples’ weddings are everything they’ve dreamed of. They have an event planner on-site to guide clients through the process of selecting and personalizing their event space. Newlyweds and their guests will have exclusive access to the venue on their wedding day, allowing for an unparalleled level of privacy. The catering staff assist in creating a personalized menu of exquisite dishes. They are happy to accommodate special requests or guests with dietary restrictions. As the events team strives to give couples their ideal wedding, they offer a variety of event packages that can be customized according to individual needs.
Accommodation
Newlyweds and guests can avail of the hotel’s overnight accommodations, which consist of 28 luxurious suites. Each suite is individually decorated, featuring jacuzzi tubs, comfortable mattresses and bedding, and musical instruments. The Sultan Suite is most commonly used as a get-ready room for wedding parties.
Frequently asked questions
What is the minimum number of guests required to book your venue?
1
How many event spaces or rooms does your venue offer?
6
Describe your venue:
Ballroom
Historic
Hotel
Describe the style of your venue:
City
Classic
Eclectic
Glamorous
What kind of settings are available?
Indoor
Uncovered outdoor
Which of the following wedding events does your venue service?
Ceremony
Reception
Bridal shower
Engagement party
Rehearsal dinner
What event services do you offer?
Accommodations
Bridal suite
Cake
Catering / bar
Clean up
Event planning
Event rentals
Outside vendors
Set up
What catering services do you offer?
Buffet
Cocktail reception
Dessert
Family style
Hors d'oeuvres
Plated
Server(s)
Stations
Tastings
What bar services do you provide?
Bartender(s)
Cash bar
Champagne toast
House beer
House wine
House liquor
Open bar
Premium liquor
Signature drink
Specialty beer
Specialty wine
What event items are available?
Dance floor
Chairs
Tables
What food and beverage items are available?
Barware
China
Chocolate fountain
Flatware
Glassware
Linens
What transportation and access is available?
Parking
Valet
Wheelchair access
Do you have a site fee for wedding receptions at your venue?
No
What is the starting site fee for wedding receptions during peak season?
$790
What is the starting site fee for wedding receptions during off-peak season?
$586
Do you have a site fee for wedding ceremonies at your venue?
Yes
What is the starting site fee for wedding ceremonies during peak season?
$750
What is the starting site fee for wedding ceremonies during off-peak season?
$750
Which of the following are included in starting site fee?
Set up
Clean up
Event planning
Chairs
Tables
China
Flatware
Glassware
Bridal suite
What is the average catering price per person for plated service?
$115
What is the average catering price per person for buffet service?
$115
What is the average catering price per person for stations?
$115
What is the average catering price per person for hors d'oeurves?
$24
Which of the following are included in the cost of wedding catering?
Server(s)
What is the starting price per person for bar service?
$55
Which of the following are included in the starting price for bar service?
Open bar
House beer
House wine
House liquor
Bartenders
Any other questions?
Reviews for Windsor Arms Hotel
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4.6 out of 5 rating
4.6 out of 5 rating
19 reviews
92% recommend it
Jan Sent on 17/08/2023
5 out of 5 rating
Dream wedding!
My partner and I had our high tea wedding at the Windsor Arms in early August and we honestly could not be more happy with the entire planning process and event day. Our initial booking process was a bit rocky as it was with a different event coordinator but we were quickly paired up with Neah when she joined the team. Neah was superb. She was very prompt with all of our communications, never hesitated to answer my millions of questions, and made sure everything was done well and without worry. Even though we had a wedding planner, Neah was on the floor the day of the wedding with the Windsor Arms team to help ensure my wedding went off with a hitch. The event was executed so beautifully; the level of customer service and attention to detail by the entire team made booking with the Windsor Arms so worth it! I can't say enough good things about how happy I was with my choice to work with the Windsor Arms. Not only is the venue absolutely gorgeous but your money definitely translates into a one of a kind experience!
May T. Sent on 02/09/2024
5 out of 5 rating
Beautiful venue
It was so amazing picking Windsor arms as our venue!!! We went for a visit and fell with how beautiful it was and it was exactly what we envisioned our wedding to be. We went with the Windsor package and it included almost everything we need, we had cocktail hour in the beautiful lounge, and reception and ceremony in the main courtyard! We stayed at the suite at night and it was the most amazing room I stayed in!! I love the level of details and also thank you Frances and team for making this happen!!! The food was so amazing my guests were still messaging me about it even after the wedding❤️❤️❤️❤️❤️ Thank you again!!!
Pam B. Sent on 22/02/2024
4.4 out of 5 rating
A fairytale
We had the most enchanting wedding at this stunning venue, where every detail met our expectations. The day was a fairytale, with the venue's beauty enhanced by soft lighting and exquisite decorations. Wentworth, our assigned service valet ensured we had a glass of champagne/old fashion in hand throughout the night, making sure we had an unforgettable time. Additionally, the complimentary cake provided during the rehearsal was a delightful surprise, adding to the overall experience.
Neah, the venue coordinator, seamlessly worked with our wedding planner from rehearsal to the big day. Her professionalism and attention to detail ensured everything ran smoothly.
On top of everything, the complimentary whiskey given to my husband on the wedding day was a thoughtful touch that he truly appreciated.
The collaborative efforts of all made our celebration perfect, and we couldn't be happier. We give them a resounding five-star review and would recommend this venue to anyone looking for a magical wedding experience. We'll forever cherish the memories and wish to relive the day again.
Neah, the venue coordinator, seamlessly worked with our wedding planner from rehearsal to the big day. Her professionalism and attention to detail ensured everything ran smoothly.
On top of everything, the complimentary whiskey given to my husband on the wedding day was a thoughtful touch that he truly appreciated.
The collaborative efforts of all made our celebration perfect, and we couldn't be happier. We give them a resounding five-star review and would recommend this venue to anyone looking for a magical wedding experience. We'll forever cherish the memories and wish to relive the day again.
Nahla H. Sent on 15/07/2023
5 out of 5 rating
An elegant venue with old glamour feel
It was a great and memorable experience to have our event held at The Windsor Arms Hotel. I was familiar with this historical gem, but reluctant to use it as a pre-wedding celebration venue. In searching - I had found some negative reviews which concerned me.... but decided to go ahead because I really liked the venue. Initailly - I dealt with Mike Friedman - who listened to, and tried to respond to the concerns I raised. He then passed me on to Neah Aarons, The event co-ordinator at the hotel... From beginning to end... the experience was an excellent one. Neah, responsive, professional, very understanding to what i was trying to accomplish, flexible when i made changes, even last minute ones...to ensure that we get the results we wanted. The food tasting was arranged, and it was amazingly great - still I was concerned how consistent it will be at the event. On the day of event - Neah was there -with a whole team of staff - Not a single glitch !!! The food was exceptional ( guests continue to comment on it ) the service was impeccable - truly staff that was considerate and quick ...the whole table being served at the same time - as opposed to single dishes coming out gradually... The place just exuded elegance, with all the things that would remind us of past glamour. In addition, throughout the process, Neah co-ordinated well with the event planner we appointed. I am a well travelled professional with particular taste, and generally demand all with excellence...difficult for me to give a "full score" to any service...but in this - it was well earned. The event was last week - and along with the usual 'congratulations' and 'lovely event ' comments one normally receives- i continue to hear from our friends and guests about the venue , the food, and the service. Well done - Neah, and team Windsor Arms.
Chamith P. Sent on 10/04/2023
5 out of 5 rating
Amazing viewing experience
Neah was wonderful she replied to all our questions in a very professional, kind, responsive manner. The venue itself is stunning and they offer some great packages. The only reason why we didn’t pursue this venue is due to parking difficulties in the area for the guests.
Nicole T. Sent on 17/11/2021
2.2 out of 5 rating
Beautiful space, awful service
We had our wedding ceremony and reception at the Windsor Arms Hotel, we chose this venue because of the beautiful character of the space, it's luxurious details, and the overall ambiance. Little did we know that while our wedding was enchanting, the whole experience was marred by the awful service of their staff. The catering staff day-of were fine enough. However, the entire during of the planning leading up to the wedding day was filled with roadblocks and disagreements/miscommunications. They up-sold a lot of perks up front like saying that we would have access to two suites from the start of the wedding day for getting ready and storing our things, but later they said 'no we did not say that'. Our package included 7 hours of open bar time and we wanted to move it up by one hour, but they wouldn't let us so we ended up with just 6 hours of bar service. They promised the bar service would not be slow, but they only provided 1 bar tender for a 100+ person wedding. They said our guests could have 20% off room bookings, but later said this was only for the more expensive rooms not the basic rooms. Just one after another of misleading things that they promised us up front but never delivered, and when we raised these concerns the hotel manager was not accommodating whatsoever. They also treated our vendors poorly, when they got the wrong meals they said "this is what you get". All in all, beware, they paint a rosy picture here but it's like pulling teeth to get anything from them - I'd stay away if you can, but if you really want to book this venue for the look BE WARNED, and ask for EVERYTHING to be written into the contract!
Yang S. Sent on 16/03/2021
4.8 out of 5 rating
Incredible venue, delicious food, indispensable service
I'll be honest, I'm a cynical guy. I expected a lot of hard work, conflicts, and stress to come my way throughout the wedding planning process.
The exact opposite happened. My wedding experience, including the planning, turned out to be wonderful, in large part thanks to the Windsor Arms Hotel.
My wedding went off without a single hitch. The space is gorgeous, classy, and filled to the brim with luxury. We had a small wedding with only 30 guests but the normally 150-person capacity Courtyard Ballroom was arranged into a beautiful and intimate space. The customized menu was exquisite and the desserts divine. The staff was extremely courteous and accommodating. All our guests' needs were catered to. We very much appreciated having the Sultan Room for hair/makeup and the adjoining Sultan Suite for few moments of respite.
For me, the critical feature of our Windsor Arms Hotel wedding was our coordinator Mateus. He was clear, professional, and accommodating from our very first meeting through to the follow up emails weeks after our wedding, Mateus took care of every detail big or small. He arranged the space according to our needs, coordinated our menu with the chef, and even accommodated a last minute request to move a piano into the ballroom. Mateus helped us navigate the health guidelines for our wedding (Fall 2020) and helped us give our guests a safe and enjoyable experience. All this coordination and planning was done in a three week period. I'm still awestruck that we were able to pull off a wedding in downtown Toronto within such a short time frame and with so little stress. We couldn't have done it without Mateus. A Windsor Arms Hotel wedding is truly an all-inclusive experience. Mateus made sure of that.
So I didn't experience any of the stress I expected. Instead, I had a wonderful time, even in the planning phase. Thank you Mateus and the Windsor Arms Hotel.
The exact opposite happened. My wedding experience, including the planning, turned out to be wonderful, in large part thanks to the Windsor Arms Hotel.
My wedding went off without a single hitch. The space is gorgeous, classy, and filled to the brim with luxury. We had a small wedding with only 30 guests but the normally 150-person capacity Courtyard Ballroom was arranged into a beautiful and intimate space. The customized menu was exquisite and the desserts divine. The staff was extremely courteous and accommodating. All our guests' needs were catered to. We very much appreciated having the Sultan Room for hair/makeup and the adjoining Sultan Suite for few moments of respite.
For me, the critical feature of our Windsor Arms Hotel wedding was our coordinator Mateus. He was clear, professional, and accommodating from our very first meeting through to the follow up emails weeks after our wedding, Mateus took care of every detail big or small. He arranged the space according to our needs, coordinated our menu with the chef, and even accommodated a last minute request to move a piano into the ballroom. Mateus helped us navigate the health guidelines for our wedding (Fall 2020) and helped us give our guests a safe and enjoyable experience. All this coordination and planning was done in a three week period. I'm still awestruck that we were able to pull off a wedding in downtown Toronto within such a short time frame and with so little stress. We couldn't have done it without Mateus. A Windsor Arms Hotel wedding is truly an all-inclusive experience. Mateus made sure of that.
So I didn't experience any of the stress I expected. Instead, I had a wonderful time, even in the planning phase. Thank you Mateus and the Windsor Arms Hotel.
Elle B. Sent on 25/02/2021
3 out of 5 rating
Beautiful Venue but Poor Service
The Windsor Arms is truly one of the most beautiful spots in Toronto. It’s regal decor is unlike anything I have ever seen and I knew I wanted to get married there within the first few minutes of our tour.
My wedding was the best day of my life. The Windsor Arm’s food is delicious, our wedding suite was beautiful and the entire evening moved very smoothly. In our suite, The Windsor Arms treated us with champagne, desserts I recognized from their high tea menu and a personal note hand-written by our account rep.
However, working with the Windsor Arms was stressful in the month leading up to our wedding - there were a number of miscommunications and misunderstandings with the Windsor Arms which resulted in heated conversations and ultimately, additional fees that I wish we were informed about sooner. Additionally, I met with the venue owner in person 10 days before our wedding. He was rude, critical of the requests my wedding coordinator had made and brushed aside my concerns. I left the meeting in tears feeling disrespected and bullied.
Ultimately, everything worked. However, the short comings of the client service cannot go unmentioned.
My wedding was the best day of my life. The Windsor Arm’s food is delicious, our wedding suite was beautiful and the entire evening moved very smoothly. In our suite, The Windsor Arms treated us with champagne, desserts I recognized from their high tea menu and a personal note hand-written by our account rep.
However, working with the Windsor Arms was stressful in the month leading up to our wedding - there were a number of miscommunications and misunderstandings with the Windsor Arms which resulted in heated conversations and ultimately, additional fees that I wish we were informed about sooner. Additionally, I met with the venue owner in person 10 days before our wedding. He was rude, critical of the requests my wedding coordinator had made and brushed aside my concerns. I left the meeting in tears feeling disrespected and bullied.
Ultimately, everything worked. However, the short comings of the client service cannot go unmentioned.
Ari S. Sent on 29/11/2023
5 out of 5 rating
Fantastic Wedding Reception - September 2023
Amazing venue, great food (especially the cocktail hours), and phenomenal speed of service to our guests. We had our wedding reception this September 2023 (120 guests, 13 tables), and this was a top of the line experience. Neah and the events team really took care of us. Bridal suite was also large and stunning. New chef and wait staff were on point!
Are you interested?
Windsor Arms Hotel Real Weddings
Edan & Roza
60 Photos · 20/Feb/2023
Sofia & Craig
37 Photos · 25/Jun/2022
Kreeshna & Christian
93 Photos · 24/Oct/2015
Map
18 St. Thomas Street M5S 3E7 Toronto (Ontario)
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