Reviews for Eph Apparel

Reviews

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• Caitlyn M. Sent on 26/06/2023
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0
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    5.0
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    5.0

  Happy with suits

  The groom and the grooms people were very happy with their suits. They all loved the custom lining they chose.

  The groom and the grooms people were very happy with their suits. They all loved the custom lining they chose.
• Esther O. Sent on 05/01/2023
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0
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    5.0
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    5.0

  Looked great

  My husband’s suit was perfect! It was very nice

  My husband’s suit was perfect! It was very nice
• Sam S. Sent on 10/07/2022
  2 out of 5 rating

  2.0
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    2.0 out of 5 rating
    2.0
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    2.0
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    2.0
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    2.0
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    2.0

  I don’t recommend

  My experience was decent. You would think for all the custom options you’re given that buttons would be something to pick. My suit was green and the fabric felt cheap, with the basic black buttons they give you just made it look even more cheap. It’s disappointing especially for it to be the suit I was married in. With the few times I had to be in the store. Majority of the staff was just standing around doing nothing while one guy was sweating like crazy trying to help 5 different customers with their fitting. I would’ve gone to indochino if there still was one in Winnipeg.

  My experience was decent. You would think for all the custom options you’re given that buttons would be something to pick. My suit was green and the fabric felt cheap, with the basic black buttons they give you just made it look even more cheap. It’s disappointing especially for it to be the suit I was married in. With the few times I had to be in the store. Majority of the staff was just standing around doing nothing while one guy was sweating like crazy trying to help 5 different customers with their fitting. I would’ve gone to indochino if there still was one in Winnipeg.
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• Rebecca S. Sent on 02/06/2022
  3 out of 5 rating

  3.0
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    3.0 out of 5 rating
    3.0
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    3.0
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    3.0
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    3.0
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    3.0

  Affordable and Good but get it in writing

  This was for the Calgary location.
  
  Ordered suits for groom and groom party. Custom lining was fun, price was good compared to others but had some issues.
  
  Was a little hard to get a hold of them, not super responsive. One suit showed up and the jacket didn't fit, as in it was made for a child, but the rest was fine. They were able to get a new suit JUST in time for that groomsman. There was promise of embroidery on the inside for the groom's jacket for free and message was provided but it was missing. They said that they never made such a promise...so ensure you get it in writing!

  This was for the Calgary location.
  
  Ordered suits for groom and groom party. Custom lining was fun, price was good compared to others but had some issues.
  
  Was a little hard to get a hold of them, not super responsive. One suit showed up and the jacket didn't fit, as in it was made for a child, but the rest was fine. They were able to get a new suit JUST in time for that groomsman. There was promise of embroidery on the inside for the groom's jacket for free and message was provided but it was missing. They said that they never made such a promise...so ensure you get it in writing!
• Patrice W. Sent on 24/11/2021
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0
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    5.0
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    5.0 out of 5 rating
    5.0

  Great Experience

  My husband had an incredible experience shopping for his suit at EPH. The customer service was excellent and he was given the option for custom detail which was special to him. Everything was done on accurate and on time.

  My husband had an incredible experience shopping for his suit at EPH. The customer service was excellent and he was given the option for custom detail which was special to him. Everything was done on accurate and on time.
• Ashley Sent on 12/08/2021
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0
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    5.0

  Friendly, helpful, and knowledgeable

  We loved working with Eph (Calgary) for my husband's suit! The tailor who helped us was friendly, efficient, and offered great tips and advice on customizing his suit. We loved all the customization options and love how his suit turned out. The free alterations were an added bonus! Highly recommend this company!

  We loved working with Eph (Calgary) for my husband's suit! The tailor who helped us was friendly, efficient, and offered great tips and advice on customizing his suit. We loved all the customization options and love how his suit turned out. The free alterations were an added bonus! Highly recommend this company!
• Steven L. Sent on 09/08/2021
  1 out of 5 rating

  1.0
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    1.0
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    1.0
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    1.0

  Horrible in all aspects

  I ordered 2 suits 2 pairs of pants and 2 shirts from EPH. I went to the fitting appointment yesterday and nothing was even close to fitting. The EPH employee agreed and said these items can’t be re altered. I have a wedding to attend this weekend. The employee said the owner would call me back. He never did. The next day I called customer service only of course to be told someone will call you back. Brutal experience and horrible customer service. Still no call back and I’m out a couple of thousand dollars. I don’t write reviews typically but I must write this one.

  I ordered 2 suits 2 pairs of pants and 2 shirts from EPH. I went to the fitting appointment yesterday and nothing was even close to fitting. The EPH employee agreed and said these items can’t be re altered. I have a wedding to attend this weekend. The employee said the owner would call me back. He never did. The next day I called customer service only of course to be told someone will call you back. Brutal experience and horrible customer service. Still no call back and I’m out a couple of thousand dollars. I don’t write reviews typically but I must write this one.
• Bryce Z. Sent on 21/04/2021
  5 out of 5 rating

  5.0
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    5.0
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    5.0

  Multiple experiences, all of them great

  I've been to EPH Apparel Winnipeg as both a groomsman and a groom and both experiences were extraordinary. Even with my wedding prep suffering endless complications due to the Covid-19 pandemic they have efficiently and effectively adapted along the way to make it all as easy as possible. Even with my wedding party being unusually complicated to begin with as it involves women's suits with skirt bottoms (try finding that elsewhere but EPH made it happen). I would highly recommend them to anyone looking for a suit and would tell any wedding party to look nowhere else.

  I've been to EPH Apparel Winnipeg as both a groomsman and a groom and both experiences were extraordinary. Even with my wedding prep suffering endless complications due to the Covid-19 pandemic they have efficiently and effectively adapted along the way to make it all as easy as possible. Even with my wedding party being unusually complicated to begin with as it involves women's suits with skirt bottoms (try finding that elsewhere but EPH made it happen). I would highly recommend them to anyone looking for a suit and would tell any wedding party to look nowhere else.
• Audrey Sent on 03/02/2021
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0

  Great to Work With!

  We got married over a year ago. My husband already had a custom suit from Eph and we just wanted to add a vest for him to wear at the wedding. They had his file, was able to create a beautiful piece, and did it all in a timely manner. Great customer service every time we visited, and the suit looks just as good as the day we got it.

  We got married over a year ago. My husband already had a custom suit from Eph and we just wanted to add a vest for him to wear at the wedding. They had his file, was able to create a beautiful piece, and did it all in a timely manner. Great customer service every time we visited, and the suit looks just as good as the day we got it.
• Tess Sent on 02/03/2020
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0 out of 5 rating
    5.0

  Great to Work With!

  My husband and his groomsmen, plus some family members all got their suits from eph. They were all very happy with the quality and service! One jacket came in wrong, but Eph quickly addressed the issue and reordered the jacket. It came in perfect.
  
  All in all very impressed! We will be continually shopping there for men’s formal wear!

  My husband and his groomsmen, plus some family members all got their suits from eph. They were all very happy with the quality and service! One jacket came in wrong, but Eph quickly addressed the issue and reordered the jacket. It came in perfect.
  
  All in all very impressed! We will be continually shopping there for men’s formal wear!

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