Reviews for Ancaster Mill
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4.8 out of 5 rating
4.8 Excellent
4.8 out of 5 rating
155 reviews
97% recommend it
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Quality of service 4.9 out of 5 rating
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Response time 4.8 out of 5 rating
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Professionalism 4.9 out of 5 rating
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Value 4.8 out of 5 rating
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Flexibility 4.8 out of 5 rating
Awards
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Featured
Bethany G. Sent on 14/11/20215 out of 5 rating-
Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Not enough words go say thank you
The team at Ancaster Mill was phenomenal. Everyone was so kind and very professional. From the moment we arrived to when the last guest left everything we needed was taken care of. A huge thank you to Megan and Emily for making our special day perfect! I would recommend Ancaster Mill to anyone!The team at Ancaster Mill was phenomenal. Everyone was so kind and very professional. From the moment we arrived to when the last guest left everything we needed was taken care of. A huge thank you to Megan and Emily for making our special day perfect! I would recommend Ancaster Mill to anyone!-
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Ancaster Mill's reply:
Hi Bethany and Spencer,
Thank you for the kind words.
It was so wonderful seeing your beautiful wedding come to life and a pleasure to be a part of your day!
We wish you both a lifetime of happiness.
Sincerely, Megan and the events team -
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Katrina A. Sent on 22/01/20255 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful venue!
Have your wedding/event at Ancaster Mill if you love the rustic feel and beautiful waterfalls. We are so happy to have had our wedding at Ancaster Mill. All the staff were helpful from the beginning of our venue search, to our wedding day, from Nycole, Emily, to our maitre D and concierge, as well officiant Tammy. They really took care of us, and made our wedding day go as smoothly as possible. The food was amazing, and all our guests were still raving about the food, long after our wedding day finished. Thank you again to everyone who made our wedding day special and memorable!Have your wedding/event at Ancaster Mill if you love the rustic feel and beautiful waterfalls. We are so happy to have had our wedding at Ancaster Mill. All the staff were helpful from the beginning of our venue search, to our wedding day, from Nycole, Emily, to our maitre D and concierge, as well officiant Tammy. They really took care of us, and made our wedding day go as smoothly as possible. The food was amazing, and all our guests were still raving about the food, long after our wedding day finished. Thank you again to everyone who made our wedding day special and memorable! -
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Claire Sent on 13/01/20254.4 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 4.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
Beautiful venue with seasoned professionals
Our wedding went so smoothly with the Ancaster Mill. The venue was stunning and our day-of team handled the event seamlessly. Shelby was wonderful to work with as our day-of handler. One of the biggest perks of working with a Pearle wedding venue is that they handle so many weddings that they know exactly how to run a wedding flawlessly. They also handle so many ceremony and dinner details, which helped lighten the planning load.
Flexibility was good in some areas (worked with our cheese cake (actual rounds of cheese)) and less in others (only one date offered for menu tasting even though we live far away) and response times were slow 6-8 months before the event (when we were trying to book other vendors and needed to provide venue info). However by the last two months of planning, the details and planning went well and the team was very knowledgeable and responsive.
The venue is expensive but The Ancaster Mill offers wonderful service and I believe it was money well spent to help this stressed out bride have confidence that many aspects of the wedding would be handled perfectly. When we had a few last minute guest drops that brought us under our guest minimum they offered some perks to compensate for the gap, which we really appreciated.Our wedding went so smoothly with the Ancaster Mill. The venue was stunning and our day-of team handled the event seamlessly. Shelby was wonderful to work with as our day-of handler. One of the biggest perks of working with a Pearle wedding venue is that they handle so many weddings that they know exactly how to run a wedding flawlessly. They also handle so many ceremony and dinner details, which helped lighten the planning load.
Flexibility was good in some areas (worked with our cheese cake (actual rounds of cheese)) and less in others (only one date offered for menu tasting even though we live far away) and response times were slow 6-8 months before the event (when we were trying to book other vendors and needed to provide venue info). However by the last two months of planning, the details and planning went well and the team was very knowledgeable and responsive.
The venue is expensive but The Ancaster Mill offers wonderful service and I believe it was money well spent to help this stressed out bride have confidence that many aspects of the wedding would be handled perfectly. When we had a few last minute guest drops that brought us under our guest minimum they offered some perks to compensate for the gap, which we really appreciated. -
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Alexandria T. Sent on 01/11/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wedding Review!
We had our wedding at the Ancaster Mill on October 25, 2024 and we cannot say enough positive things about this place. From the moment we first made contact with the Mill we were supported in every way imaginable. Everything ran so smoothly on the day off and they will provide you with a maître de and a concierge that will literally be with you ALL day long. Anything that needs to be dealt with they are on it. We cannot say enough positive things about our maître de, Lily and our events consultant, Katelynn and everyone else in between that made the day memorable. They even provided us with a gift which was so kind of them. All of our guests cannot stop raving about the food and the beauty of this venue. If we were to get married again it wouldn’t even be a question about where we would pick, we would pick this venue over and over again. Thank you to everyone who made our wedding day so special!We had our wedding at the Ancaster Mill on October 25, 2024 and we cannot say enough positive things about this place. From the moment we first made contact with the Mill we were supported in every way imaginable. Everything ran so smoothly on the day off and they will provide you with a maître de and a concierge that will literally be with you ALL day long. Anything that needs to be dealt with they are on it. We cannot say enough positive things about our maître de, Lily and our events consultant, Katelynn and everyone else in between that made the day memorable. They even provided us with a gift which was so kind of them. All of our guests cannot stop raving about the food and the beauty of this venue. If we were to get married again it wouldn’t even be a question about where we would pick, we would pick this venue over and over again. Thank you to everyone who made our wedding day so special!-
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Hilory Sent on 25/10/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Dream Wedding
My husband and I recently had our wedding at Ancaster Mill in August 2024. From the moment we stepped into Ancaster Mill we knew we found our venue, the beautiful gardens, the waterfall and the overall ambiance were breathtaking. Initially we wanted an outdoor ceremony but the moment we stepped into the Millers chapel we fell in love with how gorgeous the space was. Our reception room was a dream, from the 360 view to the beautiful chandeliers, this venue captured the exact vibe we wanted for our wedding. Emily was our special events consultant she was amazing to work with. She was friendly, warm and very knowledgeable. Emily guided us so well with the small details, not to mention prompt in responding to my emails, she helped us bring everything together. The day of Concierge Alayna was there to help us from the second we pulled up to the venue she had the excitement and positive energy I so needed (because I was a ball of nerves). Her bubbly personality made everyone felt comfortable. I appreciated her attention to the small details, she had me feeling like a princess. She made it a point to see that I was hydrated and fed!! She even bustled my gown like a pro. Alayna was a Rock Star!! I am grateful I had her cheering us on, on our special day. It’s clear she loves what she does. The entire Day Of team was absolutely amazing!! The food from the kitchen was amazing, we had guest praising how delicious everything was. Thank you to the Ancaster Team for helping us have the wedding of our dreams.My husband and I recently had our wedding at Ancaster Mill in August 2024. From the moment we stepped into Ancaster Mill we knew we found our venue, the beautiful gardens, the waterfall and the overall ambiance were breathtaking. Initially we wanted an outdoor ceremony but the moment we stepped into the Millers chapel we fell in love with how gorgeous the space was. Our reception room was a dream, from the 360 view to the beautiful chandeliers, this venue captured the exact vibe we wanted for our wedding. Emily was our special events consultant she was amazing to work with. She was friendly, warm and very knowledgeable. Emily guided us so well with the small details, not to mention prompt in responding to my emails, she helped us bring everything together. The day of Concierge Alayna was there to help us from the second we pulled up to the venue she had the excitement and positive energy I so needed (because I was a ball of nerves). Her bubbly personality made everyone felt comfortable. I appreciated her attention to the small details, she had me feeling like a princess. She made it a point to see that I was hydrated and fed!! She even bustled my gown like a pro. Alayna was a Rock Star!! I am grateful I had her cheering us on, on our special day. It’s clear she loves what she does. The entire Day Of team was absolutely amazing!! The food from the kitchen was amazing, we had guest praising how delicious everything was. Thank you to the Ancaster Team for helping us have the wedding of our dreams.-
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Ancaster Mill's reply:
Hilory,
Thank you for the incredibly kind words! It was an absolute pleasure getting to know you & ONeil throughout the planning process. We are thrilled that we were able to create and provide a special experience for you both along with your family and friends. We will be sure to share your wonderful feedback with the whole team and can't wait to welcome you back in the future! Love,
The Ancaster Mill Team -
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Rachel V. Sent on 20/10/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing venue and people
I helped plan my sister Kara’s wedding at the Mill (and also had my own bridal shower there). 5 stars all around.
Nycole was the event coordinator and was A++ - professional, warm, lovely and easy to communicate with. Elena was the day of wedding coordinator and she was the best - she was attentive, accommodating and had the sunniest disposition. Both Nycole and Elena were a true pleasure to work with, absolute shining stars.
The venue itself is unmatched. Gorgeous grounds and event rooms. The food was spectacular - and it’s hard to get good prime rib these days! Additional mentions to the officiant of the Chapel and even the shuttle driver - both lovely gentlemen. Would recommend without hesitation.I helped plan my sister Kara’s wedding at the Mill (and also had my own bridal shower there). 5 stars all around.
Nycole was the event coordinator and was A++ - professional, warm, lovely and easy to communicate with. Elena was the day of wedding coordinator and she was the best - she was attentive, accommodating and had the sunniest disposition. Both Nycole and Elena were a true pleasure to work with, absolute shining stars.
The venue itself is unmatched. Gorgeous grounds and event rooms. The food was spectacular - and it’s hard to get good prime rib these days! Additional mentions to the officiant of the Chapel and even the shuttle driver - both lovely gentlemen. Would recommend without hesitation.Ancaster Mill's reply:
Hi Rachel,
Thank you for sharing such a wonderful message & a huge congratulations to Kara & Davie! We are so happy you enjoyed your experience with us and we’ll be sure to pass along your kind words to the team.
Wishing you all the best!
Warm Regards,
Ancaster Mill Team
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Heather Sent on 14/10/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Romantic Venue, Amazing Staff
My husband and I got married at the Ancaster Mill in December 2022 and had a fantastic time from start to finish. The mill team, especially Megan, made everything so easy. They were very adaptable and receptive to feedback.
Other than wanting a stunning venue for the winter, we were dedicated to finding a kitchen that could handle dietary restrictions. I and several of our family members have celiac disease and cannot have gluten. Our entire wedding reception was gluten free, and it was delicious! The custom appetizers were particularly amazing.
I will also throw in here that we did our first look at the barracks inn next door and it was absolutely gorgeous.
Thanks so much to the Ancaster Mill team!!My husband and I got married at the Ancaster Mill in December 2022 and had a fantastic time from start to finish. The mill team, especially Megan, made everything so easy. They were very adaptable and receptive to feedback.
Other than wanting a stunning venue for the winter, we were dedicated to finding a kitchen that could handle dietary restrictions. I and several of our family members have celiac disease and cannot have gluten. Our entire wedding reception was gluten free, and it was delicious! The custom appetizers were particularly amazing.
I will also throw in here that we did our first look at the barracks inn next door and it was absolutely gorgeous.
Thanks so much to the Ancaster Mill team!!-
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Rachel M. Sent on 25/09/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
"Magical Wedding Experience - Beyond Our Expectations!"
"We couldn’t be more thrilled with our wedding experience at Ancaster. From start to finish, everything exceeded our expectations. Our coordinator, Emily, was a dream to work with and ensured that every detail of our day was perfectly executed. The day-of team, including Emma, Sash, and Nicole, worked tirelessly to make sure everything ran smoothly, and the bar staff kept the drinks flowing all night. Our officiant Brad was incredible, adding a personal and heartfelt touch to the ceremony. The food was absolutely delicious – our guests are still raving about it! And of course, the venue’s stunning backdrop created the most magical atmosphere for our special day. We are so grateful for everyone who made our wedding unforgettable.""We couldn’t be more thrilled with our wedding experience at Ancaster. From start to finish, everything exceeded our expectations. Our coordinator, Emily, was a dream to work with and ensured that every detail of our day was perfectly executed. The day-of team, including Emma, Sash, and Nicole, worked tirelessly to make sure everything ran smoothly, and the bar staff kept the drinks flowing all night. Our officiant Brad was incredible, adding a personal and heartfelt touch to the ceremony. The food was absolutely delicious – our guests are still raving about it! And of course, the venue’s stunning backdrop created the most magical atmosphere for our special day. We are so grateful for everyone who made our wedding unforgettable."-
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Ancaster Mill's reply:
Congratulations Rachel & Micheal!!
We are so happy that you had such an amazing day and thank you so much for all of the specific staff recognition, we'll be sure to pass along your kind words! We could not be happier for you both & we look forward to being able to host you again for many future celebrations and anniversaries!
Warm Regards,
The Special Events Team -
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Cameron B. Sent on 29/08/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Hands down the best. ever.
Annemarie and I want to extend our heartfelt thanks to Emily and her incredible team for making our wedding day unforgettable.
The entire event was flawlessly organized, and we’re still in awe of how smoothly everything went. A special shoutout to Helen (Mother of the Bride), who has notoriously high expectations—your team exceeded them all, and our whole family agrees!
The thoughtful gift were a delightful surprise and added a personal touch that we truly appreciated. Your partnership with Peter, the photographer, was fantastic—he captured every moment beautifully.
We can’t praise Sash and Maria enough, along with the amazing service from the servers, chefs, bartender, and all the staff. A special thank you for accommodating our request to have Sash as our right-hand woman that day—she was outstanding! Honestly, Sash deserves a raise—she’s that good!
Not a single complaint from our guests—everyone loved the food and the venue. It was a perfect day, right down to the weather. We’re so grateful for the professionalism and dedication of your entire team. Annemarie, the bridge, specifically said that the day was perfect and if anything did in fact go wrong in the day, she had no idea about it - this is amazing feedback as the bride shouldn't have to worry about anything and on our day, she didn't have to thanks to you all - I truly appreciate this.
Annemarie and I wholeheartedly recommend Emily, the wonderful office staff, the exceptional food, and the top-notch service to anyone who will listen. We’re thrilled that you were a part of our special day and can’t wait to return to Ancaster Mill for a meal! As they do brunch and dinner services as well if you don't know.
Thank you so much, you all are truly amazing. Please share our thanks with Sash, Maria, and everyone involved in making our day perfect.Annemarie and I want to extend our heartfelt thanks to Emily and her incredible team for making our wedding day unforgettable.
The entire event was flawlessly organized, and we’re still in awe of how smoothly everything went. A special shoutout to Helen (Mother of the Bride), who has notoriously high expectations—your team exceeded them all, and our whole family agrees!
The thoughtful gift were a delightful surprise and added a personal touch that we truly appreciated. Your partnership with Peter, the photographer, was fantastic—he captured every moment beautifully.
We can’t praise Sash and Maria enough, along with the amazing service from the servers, chefs, bartender, and all the staff. A special thank you for accommodating our request to have Sash as our right-hand woman that day—she was outstanding! Honestly, Sash deserves a raise—she’s that good!
Not a single complaint from our guests—everyone loved the food and the venue. It was a perfect day, right down to the weather. We’re so grateful for the professionalism and dedication of your entire team. Annemarie, the bridge, specifically said that the day was perfect and if anything did in fact go wrong in the day, she had no idea about it - this is amazing feedback as the bride shouldn't have to worry about anything and on our day, she didn't have to thanks to you all - I truly appreciate this.
Annemarie and I wholeheartedly recommend Emily, the wonderful office staff, the exceptional food, and the top-notch service to anyone who will listen. We’re thrilled that you were a part of our special day and can’t wait to return to Ancaster Mill for a meal! As they do brunch and dinner services as well if you don't know.
Thank you so much, you all are truly amazing. Please share our thanks with Sash, Maria, and everyone involved in making our day perfect.Ancaster Mill's reply:
Annemarie & Cameron,
Thank you for the incredibly kind words & congratulations to you both once again! It was such a pleasure getting to know you throughout the planning process and we are beyond thrilled that you and your loved ones had a wonderful day! We will be sure to share your wonderful feedback with the whole team and can't wait to welcome you back in the future!
Love,
The Special Events Team
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Jess W. Sent on 14/08/20244.6 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 4.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
Beautiful Chapel and Amazing Consultants
When my then-fiance and I visited Ancaster Mill in July 2023, we fell in love with the beautiful chapel and landscape scenery of the mill. We knew we wanted to get married there. Amazingly, Ancaster Mill allows for ceremony-only events on Friday and Saturday mornings, with an hour of photography on their grounds after the ceremony (their reception menus/rooms weren't quite what my husband and I were looking for, unfortunately). We jumped at the chance and it was an amazing decision.
We remotely worked with Nycole and subsequently Emily as our coordinators leading up to our big day in July 2024. Communication was decent - emails were sometimes a bit sparse, but calling in-person helped a lot. You might end up speaking to a different consultant, but they all had access to your wedding file, which organized things for the most part. They were very accommodating in allowing us to increase our ceremony time, and they were always cordial and professional in their communication with us.
The rehearsal and day-of was an absolute DREAM. We had Kiana as our day-of consultant and guide, and she was amazing at guiding us through the rehearsal as well as setting up the flow and timeline for our big day. My nerves finally settled after meeting and talking to Kiana on rehearsal day. She was our point of contact for the day-of, as well as our guide on the grounds for our photography session after our ceremony. She was an absolute dream to work with and made the day flow so incredibly smoothly! Thank you Kiana!!
Just for some context, I am a huge planner who needs to know the schedule and order of things, my wedding especially. I think my only “complaint” is that in terms of prep materials, not much was given aside from our wedding contract (which only outlined general timelines and notes). I had prepared a ceremony schedule and timeline for myself to organize the flow, and we didn’t confirm a lot of the details with Ancaster Mill until the day of the rehearsal. I think it may have benefitted us a lot if Ancaster Mill provided planning forms for us to fill out ahead of time, however (as I mentioned above), Kiana was the absolute MVP and took care of everything on the day of the rehearsal.
Overall, an amazing experience. It was a beautiful and unforgettable day for my husband and I, and we have no regrets in choosing Ancaster Mill for our ceremony venue.When my then-fiance and I visited Ancaster Mill in July 2023, we fell in love with the beautiful chapel and landscape scenery of the mill. We knew we wanted to get married there. Amazingly, Ancaster Mill allows for ceremony-only events on Friday and Saturday mornings, with an hour of photography on their grounds after the ceremony (their reception menus/rooms weren't quite what my husband and I were looking for, unfortunately). We jumped at the chance and it was an amazing decision.
We remotely worked with Nycole and subsequently Emily as our coordinators leading up to our big day in July 2024. Communication was decent - emails were sometimes a bit sparse, but calling in-person helped a lot. You might end up speaking to a different consultant, but they all had access to your wedding file, which organized things for the most part. They were very accommodating in allowing us to increase our ceremony time, and they were always cordial and professional in their communication with us.
The rehearsal and day-of was an absolute DREAM. We had Kiana as our day-of consultant and guide, and she was amazing at guiding us through the rehearsal as well as setting up the flow and timeline for our big day. My nerves finally settled after meeting and talking to Kiana on rehearsal day. She was our point of contact for the day-of, as well as our guide on the grounds for our photography session after our ceremony. She was an absolute dream to work with and made the day flow so incredibly smoothly! Thank you Kiana!!
Just for some context, I am a huge planner who needs to know the schedule and order of things, my wedding especially. I think my only “complaint” is that in terms of prep materials, not much was given aside from our wedding contract (which only outlined general timelines and notes). I had prepared a ceremony schedule and timeline for myself to organize the flow, and we didn’t confirm a lot of the details with Ancaster Mill until the day of the rehearsal. I think it may have benefitted us a lot if Ancaster Mill provided planning forms for us to fill out ahead of time, however (as I mentioned above), Kiana was the absolute MVP and took care of everything on the day of the rehearsal.
Overall, an amazing experience. It was a beautiful and unforgettable day for my husband and I, and we have no regrets in choosing Ancaster Mill for our ceremony venue. -
Quality of service
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