Reviews for Archeo
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4.6 out of 5 rating
4.6 Very good
4.6 out of 5 rating
28 reviews
91% recommend it
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Quality of service 4.8 out of 5 rating
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Response time 4.4 out of 5 rating
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Professionalism 4.6 out of 5 rating
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Value 4.6 out of 5 rating
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Flexibility 4.4 out of 5 rating
Awards
28
+16
User photos
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Nicole Sent on 08/06/20244.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Gorgeous wedding venue with supportive staff
Archeo is an amazing place to have a wedding. We chose it because in the summer, the baskets in the courtyard (included) make it such a naturally elegant space that you really don't need much more decor to make it wedding-ready.
We loved that we didn't need to hire many vendors because Archeo handled service staff, bartending, security, food/drinks, AV, interior place-settings/tables/chairs, ceremony chairs,... (so much is included here).
Olivia and her staff were easy to get in contact with and flexible when we needed to make changes (we changed/created entree options only to go a different direction more than once). Response times were often less than an hour and she was happy to hop on a same-day call to answer our questions. The day-of staff was also great, wiping down ceremony seating more than once when it began to rain.
Our guests were extremely happy with the food and drinks, but minus one star on value because alcohol is really expensive here.
Again, this is an amazing place to get married and the staff make it as easy as possible for you. Highly recommend!Archeo is an amazing place to have a wedding. We chose it because in the summer, the baskets in the courtyard (included) make it such a naturally elegant space that you really don't need much more decor to make it wedding-ready.
We loved that we didn't need to hire many vendors because Archeo handled service staff, bartending, security, food/drinks, AV, interior place-settings/tables/chairs, ceremony chairs,... (so much is included here).
Olivia and her staff were easy to get in contact with and flexible when we needed to make changes (we changed/created entree options only to go a different direction more than once). Response times were often less than an hour and she was happy to hop on a same-day call to answer our questions. The day-of staff was also great, wiping down ceremony seating more than once when it began to rain.
Our guests were extremely happy with the food and drinks, but minus one star on value because alcohol is really expensive here.
Again, this is an amazing place to get married and the staff make it as easy as possible for you. Highly recommend! -
Quality of service
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Eva P. Sent on 08/06/20234.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 4.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful Venue
We loved having our wedding at Archeo! We had our ceremony in the courtyard and reception inside. The venue itself is absolutely stunning, and strikes a perfect balance between intimate, romantic, and city chic. The staff are incredibly kind and attentive and made sure everything went smoothly on the day of. We were a bit unsure about the food as we didn’t get the chance to do a tasting as we had chosen to do a buffet (the Sunday Roast), but I can confirm that it is absolutely delicious. All our guests had amazing things to say about the food! We went with the flat rate bar with the wine upgrade and that was a great choice too – our guests appreciated having lots of options and this made it easier for us to calculate the price of everything. Communication between myself and the event coordinators was not always the best (they had three different staff turnovers during my wedding planning), but the last person who I worked with, Katerina was awesome, and things were much easier after she started working with Distillery Events. Thank you Archeo for a wonderful wedding day!! I would highly recommend Archeo for your wedding or next special event.We loved having our wedding at Archeo! We had our ceremony in the courtyard and reception inside. The venue itself is absolutely stunning, and strikes a perfect balance between intimate, romantic, and city chic. The staff are incredibly kind and attentive and made sure everything went smoothly on the day of. We were a bit unsure about the food as we didn’t get the chance to do a tasting as we had chosen to do a buffet (the Sunday Roast), but I can confirm that it is absolutely delicious. All our guests had amazing things to say about the food! We went with the flat rate bar with the wine upgrade and that was a great choice too – our guests appreciated having lots of options and this made it easier for us to calculate the price of everything. Communication between myself and the event coordinators was not always the best (they had three different staff turnovers during my wedding planning), but the last person who I worked with, Katerina was awesome, and things were much easier after she started working with Distillery Events. Thank you Archeo for a wonderful wedding day!! I would highly recommend Archeo for your wedding or next special event. -
Quality of service
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Georgia D. Sent on 06/06/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing experience
We had an amazing experience working with Archeo from start to finish. Melissa is one of their on site coordinators and she made the day seamless. I would highly recommend this venue if you are looking for a place that holds 128 guests or under (that is their max). We had multiple people comment that their food was the best food they have ever had at a wedding. 10/10We had an amazing experience working with Archeo from start to finish. Melissa is one of their on site coordinators and she made the day seamless. I would highly recommend this venue if you are looking for a place that holds 128 guests or under (that is their max). We had multiple people comment that their food was the best food they have ever had at a wedding. 10/10-
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+3 Photos
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Quality of service
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Marta O. Sent on 05/05/20234.6 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 3.0 out of 5 rating
Great place to have my wedding
We absolutely loved the vibe and we’re so happy that they had available dates for the time we wanted to have our wedding.
My coordinator was excellent and very responsive and easy to work with.
The food (hors d'oeuvres, pasta, dinner, dessert, late night station, kids food) was delicious (even their vegan/vegetarian option was amazing) and everyone was impressed with how delicious everything was. There was nothing that was even the slightest bit ‘not ok’ with the food.
The set up with the tables making a long table arrangement allowed me to use my vision for my decor come to life. It was so warm, intimate, charming, rustic, romantic and laid back and I that is exactly what I was looking for.
There was an abundance of staff to tend to my guests and they even made sure to leave some hors d’oeuvres for me and my husband since we were present during cocktail hour.
The only thing that I would say is because it is a historical building and the restaurant was in the distillery, there were some rules around using dry ice, or having a wind and drum band play inside the restaurant for 10 minutes. A lot of things that you would normally not have an issue doing anywhere else was not acceptable here. They do have sax musicians that play outside in the distillery on a regular weekend and an entire Christmas market with ample noise that happens outside, so I just didn’t get the noise part and found it a bit questionable, and it was really the one of the only things that didn’t go over well. Hopefully, they do reconsider since I’m sure I won’t be the last person to request this, and because typically it is expected that we have noise inside the premises with the dj and mc etc. The type of instrument seemed to be what was not approved, which I don’t think should be relevant since noise is noise and wouldn’t have been any louder than the dj.
In any case everything else was great.
We absolutely loved the vibe and we’re so happy that they had available dates for the time we wanted to have our wedding.
My coordinator was excellent and very responsive and easy to work with.
The food (hors d'oeuvres, pasta, dinner, dessert, late night station, kids food) was delicious (even their vegan/vegetarian option was amazing) and everyone was impressed with how delicious everything was. There was nothing that was even the slightest bit ‘not ok’ with the food.
The set up with the tables making a long table arrangement allowed me to use my vision for my decor come to life. It was so warm, intimate, charming, rustic, romantic and laid back and I that is exactly what I was looking for.
There was an abundance of staff to tend to my guests and they even made sure to leave some hors d’oeuvres for me and my husband since we were present during cocktail hour.
The only thing that I would say is because it is a historical building and the restaurant was in the distillery, there were some rules around using dry ice, or having a wind and drum band play inside the restaurant for 10 minutes. A lot of things that you would normally not have an issue doing anywhere else was not acceptable here. They do have sax musicians that play outside in the distillery on a regular weekend and an entire Christmas market with ample noise that happens outside, so I just didn’t get the noise part and found it a bit questionable, and it was really the one of the only things that didn’t go over well. Hopefully, they do reconsider since I’m sure I won’t be the last person to request this, and because typically it is expected that we have noise inside the premises with the dj and mc etc. The type of instrument seemed to be what was not approved, which I don’t think should be relevant since noise is noise and wouldn’t have been any louder than the dj.
In any case everything else was great.
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+3 Photos
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Quality of service
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Nathanael B. Sent on 17/07/20221 out of 5 rating
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Quality of service 1.0 out of 5 rating
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Response time 1.0 out of 5 rating
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Professionalism 1.0 out of 5 rating
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Value 1.0 out of 5 rating
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Flexibility 1.0 out of 5 rating
How can you host an event if you can't reply to an email?
My wife and I planned to have our wedding at Archeo. We paid our deposit in March 2020 for an event in July 2021.
The pandemic happened which of course threw a wrench in pretty much everything for everyone. Distillery Events was not able to host the event we had initially planned for and offered to convert our deposit to a limited-timeframe-use credit.
This was the first red flag. Every other thing, wedding-related and otherwise, that we had booked at the time offered full refunds in light of the extremely extenuated circumstances of the pandemic.
We still wanted to get married in 2021 and ended up having our wedding elsewhere.
We reached back out to the company in mid-January of this year. We didn’t hear anything for 10 days. We sent a follow-up email and a rep got back to us. We set up a call with the rep. On the call, she suggested we use our deposit to "have a lunch with friends."
For us, an event where $5000 is the deposit makes sense fairly rarely. For a wedding? Sure. That’s a once-in-a-lifetime event. Suggesting we have a $5000 “lunch with friends” felt so out of touch with reality. For many people, us included, a lot changed during the pandemic. We weren’t living in Toronto anymore, and nor were the majority of the friends that we’d invite to this hypothetical extremely expensive brunch.
We brought up the possibility of converting the credit into gift cards or credit for the various restaurants' Distillery Events is associated with. The rep seemed very optimistic about this on the phone. It at least seemed like a possibility.
The rep followed up with us via email four days after the call. She stated flatly that “we can’t do that” in regards to the gift card idea and repeated the suggestion that we host a $5000 weekend lunch.
We replied that day, reiterating what we had said over the phone about an event no longer making sense for us.
A week passed, and then she replied saying we can keep our credit open for an event “down the line” but that “if we don’t host an event our deposit is forfeit.”
This was not ideal, but in March we reached out about hosting an event sometime later this year. We asked about availability, menus, etc. We did not get a reply. We reached out several times over a period of four months. Eventually, I sent an email CC’ing everyone who I had any contact information for from the company, and this resulted in a reply from the Director of Events. It turned out that the rep we had been speaking with had left the company, and Distillery Events had failed to transfer this employee's open accounts to a new rep or inform open accounts that this employee was no longer with the company.
The Director of Events deferred us to a new rep, who initially treated us as if we were new clients, not an existing client with an open credit from a deposit made over two years ago. It was frustrating that she seemed to lack insight into what we had already been dealing with. We were able to set up a call with this new rep where we caught her up on what was going on. She referred us back to the Director of Events, suggesting we speak with her. We have sent several messages to both the rep and the Director of Events over the last couple of weeks and have heard nothing. We’re back to being ghosted and ignored.
We’ve been led to believe we have options we don’t, we’re continually being left on read for days or months at a time. I feel as if my deposit is being held hostage. I’ve had no opportunity to have it returned to me, nor have I been given the opportunity to plan an event with the company. That said, this company can’t even reply to an email with an expected reply time or list of meeting availabilities, so I don't think I'd trust them to effectively execute an event.
Genuinely the worst experience I've had with a company ever.My wife and I planned to have our wedding at Archeo. We paid our deposit in March 2020 for an event in July 2021.
The pandemic happened which of course threw a wrench in pretty much everything for everyone. Distillery Events was not able to host the event we had initially planned for and offered to convert our deposit to a limited-timeframe-use credit.
This was the first red flag. Every other thing, wedding-related and otherwise, that we had booked at the time offered full refunds in light of the extremely extenuated circumstances of the pandemic.
We still wanted to get married in 2021 and ended up having our wedding elsewhere.
We reached back out to the company in mid-January of this year. We didn’t hear anything for 10 days. We sent a follow-up email and a rep got back to us. We set up a call with the rep. On the call, she suggested we use our deposit to "have a lunch with friends."
For us, an event where $5000 is the deposit makes sense fairly rarely. For a wedding? Sure. That’s a once-in-a-lifetime event. Suggesting we have a $5000 “lunch with friends” felt so out of touch with reality. For many people, us included, a lot changed during the pandemic. We weren’t living in Toronto anymore, and nor were the majority of the friends that we’d invite to this hypothetical extremely expensive brunch.
We brought up the possibility of converting the credit into gift cards or credit for the various restaurants' Distillery Events is associated with. The rep seemed very optimistic about this on the phone. It at least seemed like a possibility.
The rep followed up with us via email four days after the call. She stated flatly that “we can’t do that” in regards to the gift card idea and repeated the suggestion that we host a $5000 weekend lunch.
We replied that day, reiterating what we had said over the phone about an event no longer making sense for us.
A week passed, and then she replied saying we can keep our credit open for an event “down the line” but that “if we don’t host an event our deposit is forfeit.”
This was not ideal, but in March we reached out about hosting an event sometime later this year. We asked about availability, menus, etc. We did not get a reply. We reached out several times over a period of four months. Eventually, I sent an email CC’ing everyone who I had any contact information for from the company, and this resulted in a reply from the Director of Events. It turned out that the rep we had been speaking with had left the company, and Distillery Events had failed to transfer this employee's open accounts to a new rep or inform open accounts that this employee was no longer with the company.
The Director of Events deferred us to a new rep, who initially treated us as if we were new clients, not an existing client with an open credit from a deposit made over two years ago. It was frustrating that she seemed to lack insight into what we had already been dealing with. We were able to set up a call with this new rep where we caught her up on what was going on. She referred us back to the Director of Events, suggesting we speak with her. We have sent several messages to both the rep and the Director of Events over the last couple of weeks and have heard nothing. We’re back to being ghosted and ignored.
We’ve been led to believe we have options we don’t, we’re continually being left on read for days or months at a time. I feel as if my deposit is being held hostage. I’ve had no opportunity to have it returned to me, nor have I been given the opportunity to plan an event with the company. That said, this company can’t even reply to an email with an expected reply time or list of meeting availabilities, so I don't think I'd trust them to effectively execute an event.
Genuinely the worst experience I've had with a company ever. -
Quality of service
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Charlotte T. Sent on 26/08/20203.8 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Response time 3.0 out of 5 rating
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Professionalism 3.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Good Food, Ambiance & Service
Overall, the food, ambiance, & service was incredible! Literally the food was incredible.
Where I'd say they could improve is firstly on their AV, and secondly on their sales rep side. Their in house AV Equipment was really disappointing, and even died halfway through our ceremony! No one from the venue was anywhere to be found. Would highly recommend hiring third party AV. Also, with the sales rep, I felt they could have been more responsive and accommodating to us given that we planned a wedding in the middle of a global pandemic
I would say though, that the food and ambiance was amazing! so if that's your thing I would recommend. The servers are also amazing.Overall, the food, ambiance, & service was incredible! Literally the food was incredible.
Where I'd say they could improve is firstly on their AV, and secondly on their sales rep side. Their in house AV Equipment was really disappointing, and even died halfway through our ceremony! No one from the venue was anywhere to be found. Would highly recommend hiring third party AV. Also, with the sales rep, I felt they could have been more responsive and accommodating to us given that we planned a wedding in the middle of a global pandemic
I would say though, that the food and ambiance was amazing! so if that's your thing I would recommend. The servers are also amazing. -
Quality of service
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Samantha C. Sent on 13/04/20203.4 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 2.0 out of 5 rating
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Professionalism 3.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 3.0 out of 5 rating
beautiful venue, excellent food
We booked Archeo late 2019 for our March 2020 wedding. Initially things were great, all of our questions were answered and we were provided with so much information, and many options or alternatives. In December, when the Christmas Market came around - we stopped receiving replies because "they were too busy" with Christmas Market plans and Christmas parties. This felt like a slap in the face because I had already paid the deposit, and had questions about our event. It felt like our event wasn't important enough to warrant a reply.
Anyways - fast forward a few months... the tasting was delightful, such a great restaurant, excellent food. On the day of our wedding the ambiance was perfect. All of our guests enjoyed the food. Service was fantastic. The manager on the day of came over and introduced himself. The day ran smoothly, and quickly.
Would recommend Archeo for the food and ambiance. The planning process was not great, but doable.We booked Archeo late 2019 for our March 2020 wedding. Initially things were great, all of our questions were answered and we were provided with so much information, and many options or alternatives. In December, when the Christmas Market came around - we stopped receiving replies because "they were too busy" with Christmas Market plans and Christmas parties. This felt like a slap in the face because I had already paid the deposit, and had questions about our event. It felt like our event wasn't important enough to warrant a reply.
Anyways - fast forward a few months... the tasting was delightful, such a great restaurant, excellent food. On the day of our wedding the ambiance was perfect. All of our guests enjoyed the food. Service was fantastic. The manager on the day of came over and introduced himself. The day ran smoothly, and quickly.
Would recommend Archeo for the food and ambiance. The planning process was not great, but doable. -
Quality of service
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Katy Sent on 10/04/20203.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 3.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 3.0 out of 5 rating
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Flexibility 3.0 out of 5 rating
Amazing but could have been flexible..
We loved Archeo because it didn't require much decor at all. Their food was wonderful and the pass to have photography at the Distillery was a bonus. As our wedding was on a low season, I feel that they could have been more flexible with certain things but overall, everyone was professional, experienced and friendly.We loved Archeo because it didn't require much decor at all. Their food was wonderful and the pass to have photography at the Distillery was a bonus. As our wedding was on a low season, I feel that they could have been more flexible with certain things but overall, everyone was professional, experienced and friendly. -
Quality of service
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Alex N. Sent on 15/01/20204.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
Perfect Christmas Market Wedding
We had our wedding during the Christmas Market at Archeo and everything about experience was fantastic. Distillery Events was awesome to deal with, especially Natasha our coordinator who was responsive, knowledgeable and authentic. The Staff at Archeo led by Stuart were phenomenal the day of the wedding and were very organized and on top of their game. Highly recommend you consider them for your wedding.We had our wedding during the Christmas Market at Archeo and everything about experience was fantastic. Distillery Events was awesome to deal with, especially Natasha our coordinator who was responsive, knowledgeable and authentic. The Staff at Archeo led by Stuart were phenomenal the day of the wedding and were very organized and on top of their game. Highly recommend you consider them for your wedding. -
Quality of service
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Lisa D. Sent on 11/11/20194.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
Wedding Ceremony & Reception
I had my wedding ceremony and reception here. It was absolutely fantastic, I couldn't have asked for a better venue! If you're looking for an intimate and rustic vibe, Archeo is the spot. The staff and bartenders were very professional and pretty fun to talk to. One of the waiters actually brought food outside for my husband and I to snack on while we had our photos taken. Everything we wanted was done on time ( i.e moving furniture/ decor out of the way after the ceremony). Minimal decor was required other than just some florals on the tables; it would have been a shame to cover up the exposed brick walls and the reclaimed wood tables. The best part was the food. My guests couldn't stop raving about it!! From the hors d'oeuvres right down to the dessert. By far the best food my husband and I have ever had at a wedding! Nothing but great things to say about Archeo.I had my wedding ceremony and reception here. It was absolutely fantastic, I couldn't have asked for a better venue! If you're looking for an intimate and rustic vibe, Archeo is the spot. The staff and bartenders were very professional and pretty fun to talk to. One of the waiters actually brought food outside for my husband and I to snack on while we had our photos taken. Everything we wanted was done on time ( i.e moving furniture/ decor out of the way after the ceremony). Minimal decor was required other than just some florals on the tables; it would have been a shame to cover up the exposed brick walls and the reclaimed wood tables. The best part was the food. My guests couldn't stop raving about it!! From the hors d'oeuvres right down to the dessert. By far the best food my husband and I have ever had at a wedding! Nothing but great things to say about Archeo. -
Quality of service
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