Reviews for Teatro Ristorante

Reviews

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• Sam Y. Sent on 27/09/2024
  5 out of 5 rating

  5.0
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  Fantastic food, great wine, amazing ambiance

  We got married here and LOVED it. Suzanne and the staff took great care to arrange everything beautifully, the food and drink were fantastic, and the space was so nice. Everything went even better than we had hoped. I would very highly recommend it to anyone considering a wedding venue. The main room is beautiful for a ceremony, the opera room makes for a great cocktail hour while they're preparing the room for dinner, and then of course you get to enjoy one of Calgary's top restaurants for food (and dancing!), with an amazing selection in the cellar. Suzanne was very attentive and helpful with sorting out details and coordinating with vendors and rentals, which made things much easier. 100% recommend.

  We got married here and LOVED it. Suzanne and the staff took great care to arrange everything beautifully, the food and drink were fantastic, and the space was so nice. Everything went even better than we had hoped. I would very highly recommend it to anyone considering a wedding venue. The main room is beautiful for a ceremony, the opera room makes for a great cocktail hour while they're preparing the room for dinner, and then of course you get to enjoy one of Calgary's top restaurants for food (and dancing!), with an amazing selection in the cellar. Suzanne was very attentive and helpful with sorting out details and coordinating with vendors and rentals, which made things much easier. 100% recommend.
• Lucas T. Sent on 21/01/2024
  5 out of 5 rating

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  NYE Wedding

  Everything was remarkable from the service to the food, to the execution on timing, takedown etc.
  
  We were extremely particular with some of our requests and the Teatro team was extremely accommodating. We have attended numerous weddings and have never seen this kind of execution on all fronts (food, beverage, service) and this sentiment was echoed by everyone who attended.
  
  I would like to make a special note on the level of professionalism that Suzanne with Teatro's offered. She is remarkable as an event planner and having here be apart of your special day is a huge value add. We can't begin to say enough complimentary things about her and how capable she is. Rest assured that your event will be remarkable having her apart of the planning process.

  Everything was remarkable from the service to the food, to the execution on timing, takedown etc.
  
  We were extremely particular with some of our requests and the Teatro team was extremely accommodating. We have attended numerous weddings and have never seen this kind of execution on all fronts (food, beverage, service) and this sentiment was echoed by everyone who attended.
  
  I would like to make a special note on the level of professionalism that Suzanne with Teatro's offered. She is remarkable as an event planner and having here be apart of your special day is a huge value add. We can't begin to say enough complimentary things about her and how capable she is. Rest assured that your event will be remarkable having her apart of the planning process.
• Kl Sent on 01/11/2021
  2.2 out of 5 rating

  2.2
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  Dissappointed

  We were so excited to book our wedding at Teatro's Opera Room but it was a very disappointing experience. I was told further information about menu selections would require us to place our deposit. Upon placing our deposit, we were told we could have a non-alcoholic beverage for our toast but the details were not shared with what our options. When finalizing what our options were, we were only given 1 and I had to inquire myself from the menu about a soda that could be made. I had confirmed the function details for 2 dietary restrictions and was concerned this would not be taken seriously so I had emailed the coordinator twice to double check and she reassured me that there would not be a problem. This was important for us as we were making our menu selections because I did not want to place our guests in an uncomfortable position where they wouldn't be able to eat what was on the menu. My vegetarian guest at my table was served pork in their salad. I stopped the server to notify them of this error and reminded the server that our other guest for religious reasons cannot have pork and even pointed him out. I learned later that this was missed. As the bride, I had many other stressors and I did not realize my vegetarian guest ordered from the menu (non-vegetarian meal) and did not eat her meal. I emailed both the manager and event coordinator to notify them of this issue and was told that it was ultimately up to guests to confirm allergies/dietary restrictions when asked by the server. I was told that "we do not know who the guest of concern is based on a name alone". I had given the names and even pointed out this initial error to stop it from happening again. We had 1 server and she did not ask about dietary restrictions and only asked about allergies. For a restaurant serving a party of less than 30 this is unacceptable. I think the seriousness of dietary restrictions were not respected and placed our guests in an uncomfortable situation to speak up. We had rented coupe glasses and did not finish counting them at the end of the night when they were given back to us. Upon returning these items we learned we were missing 2. I think the biggest issue was that covid proof of vaccination is required and I was told it would be checked by staff. We had 1 server and 1 bartender. I was asked by my guests who to show their covid proof of vaccination and had to personally seek out staff to check. During dinner service, we had strangers entering from the doors as the doors we not locked after all our guests arrived and I had to go lock the door myself. I did not even think that this would be an issue. I'm not sure why the level of service was so lacking for us. The positive is that the space is beautiful and they were flexible with us having an indoor ceremony as we had a change of plans due to the weather. I was so happy to book with Teatro and thought it would be a lovely place to celebrate our anniversaries to come but unfortunately after this experience we won't be celebrating here ever again.

  We were so excited to book our wedding at Teatro's Opera Room but it was a very disappointing experience. I was told further information about menu selections would require us to place our deposit. Upon placing our deposit, we were told we could have a non-alcoholic beverage for our toast but the details were not shared with what our options. When finalizing what our options were, we were only given 1 and I had to inquire myself from the menu about a soda that could be made. I had confirmed the function details for 2 dietary restrictions and was concerned this would not be taken seriously so I had emailed the coordinator twice to double check and she reassured me that there would not be a problem. This was important for us as we were making our menu selections because I did not want to place our guests in an uncomfortable position where they wouldn't be able to eat what was on the menu. My vegetarian guest at my table was served pork in their salad. I stopped the server to notify them of this error and reminded the server that our other guest for religious reasons cannot have pork and even pointed him out. I learned later that this was missed. As the bride, I had many other stressors and I did not realize my vegetarian guest ordered from the menu (non-vegetarian meal) and did not eat her meal. I emailed both the manager and event coordinator to notify them of this issue and was told that it was ultimately up to guests to confirm allergies/dietary restrictions when asked by the server. I was told that "we do not know who the guest of concern is based on a name alone". I had given the names and even pointed out this initial error to stop it from happening again. We had 1 server and she did not ask about dietary restrictions and only asked about allergies. For a restaurant serving a party of less than 30 this is unacceptable. I think the seriousness of dietary restrictions were not respected and placed our guests in an uncomfortable situation to speak up. We had rented coupe glasses and did not finish counting them at the end of the night when they were given back to us. Upon returning these items we learned we were missing 2. I think the biggest issue was that covid proof of vaccination is required and I was told it would be checked by staff. We had 1 server and 1 bartender. I was asked by my guests who to show their covid proof of vaccination and had to personally seek out staff to check. During dinner service, we had strangers entering from the doors as the doors we not locked after all our guests arrived and I had to go lock the door myself. I did not even think that this would be an issue. I'm not sure why the level of service was so lacking for us. The positive is that the space is beautiful and they were flexible with us having an indoor ceremony as we had a change of plans due to the weather. I was so happy to book with Teatro and thought it would be a lovely place to celebrate our anniversaries to come but unfortunately after this experience we won't be celebrating here ever again.
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• Melanie F. Sent on 29/08/2021
  5 out of 5 rating

  5.0
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  Opera Room; best site for wedding reception!

  We had our wedding reception at Teatro in the Opera room, with around 50 guests and it was perfect! The staff was very friendly, the food amazing, we were allowed to have a DJ and used the TV hidden behind the big picture frame to show a surprise video from friends and family who couldn't attend the wedding. The food and beverage minimum spend was also very reasonable compared to a lot of others restaurant/reception venues who would charge you how much they normally would make in a day if they didn't have to close for your event. 10/10 would recommend Teatro for any type of events, we are going back again for another friend's wedding in a week!

  We had our wedding reception at Teatro in the Opera room, with around 50 guests and it was perfect! The staff was very friendly, the food amazing, we were allowed to have a DJ and used the TV hidden behind the big picture frame to show a surprise video from friends and family who couldn't attend the wedding. The food and beverage minimum spend was also very reasonable compared to a lot of others restaurant/reception venues who would charge you how much they normally would make in a day if they didn't have to close for your event. 10/10 would recommend Teatro for any type of events, we are going back again for another friend's wedding in a week!

  Teatro Ristorante's reply:

  Hello Melanie,
  Thank you for your review. We loved hosting your wedding and look forward to having you back for years to come! Congrats to you & Richie!
• Alexandra Sent on 14/01/2020
  4.8 out of 5 rating

  4.8
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  Our New Year's Eve Wedding

  Our experience with Teatro Group Weddings was amazing! We hosted an intimate and private dinner in the Opera Room and then a cocktail reception with canapés at Royale. The teams at both locations were extremely easy to work with and made our wedding planning a breeze. I can't say enough about the food and beverage options as well, as someone who doesn't eat meat or fish we are offered custom canapés at Royale to suit these needs. We even had a custom cocktail created for both my husband and myself for our reception. Brittany and Carrie made planning very easy and were very helpful when it came to making sure our day went smoothly. We cannot say enough about Royale as a location as well as the staff. The recent renovations have made the space even more beautiful than before. Minimal decorating was needed due to the abundance of flowers and candles already there. Our guests said they had a fabulous time and enjoyed the food and drinks very much. It was super special to ring in the new year as newlyweds with our closest friends and family with us, such a fun party!!!
  
  Alex + Joel

  Our experience with Teatro Group Weddings was amazing! We hosted an intimate and private dinner in the Opera Room and then a cocktail reception with canapés at Royale. The teams at both locations were extremely easy to work with and made our wedding planning a breeze. I can't say enough about the food and beverage options as well, as someone who doesn't eat meat or fish we are offered custom canapés at Royale to suit these needs. We even had a custom cocktail created for both my husband and myself for our reception. Brittany and Carrie made planning very easy and were very helpful when it came to making sure our day went smoothly. We cannot say enough about Royale as a location as well as the staff. The recent renovations have made the space even more beautiful than before. Minimal decorating was needed due to the abundance of flowers and candles already there. Our guests said they had a fabulous time and enjoyed the food and drinks very much. It was super special to ring in the new year as newlyweds with our closest friends and family with us, such a fun party!!!
  
  Alex + Joel

  Teatro Ristorante's reply:

  Dear Alex + Joel,
  
  Thank you so much for this glowing review. We had so much fun planning your wedding with both of you. Thank you for spending the last day of 2019 with us and ringing in a new decade at Royale and in the Opera Room.
  
  Cheers to you both!
  Sincerely,
  Brittany
• Suzanne Sent on 03/11/2019
  5 out of 5 rating

  5.0
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  Wedding Review

  Choosing Teatro as our Wedding venue seemed like a no brainer, as we already knew the space was beautiful, the food delicious and the service impeccable. But even knowing all of this we could never have imagined how incredible our experience would be planning our wedding at Teatro.
  
  The event coordinator, Brittany Rondeau, was a complete dream to work with! She took our vision and turned into a beautiful reality. She was flexible, accommodating and such a calming presence during the mayhem of wedding planning. She was organized, professional and seemed genuinely excited to help us to plan everything, always trying to find the best for us while staying within our budget and sticking to our vision.
  
  On the day of our wedding everything went off without a hitch! We had so many guests tell us that the food was incredible, that the Teatro staff were amazing, always there to refill a drink and make the overall experience better and that it was the most beautiful wedding they had ever been to. We didn’t have to think about anything except having a good time. Our wedding day was the best day of our lives and Teatro helped to make that happen!!
  

  Choosing Teatro as our Wedding venue seemed like a no brainer, as we already knew the space was beautiful, the food delicious and the service impeccable. But even knowing all of this we could never have imagined how incredible our experience would be planning our wedding at Teatro.
  
  The event coordinator, Brittany Rondeau, was a complete dream to work with! She took our vision and turned into a beautiful reality. She was flexible, accommodating and such a calming presence during the mayhem of wedding planning. She was organized, professional and seemed genuinely excited to help us to plan everything, always trying to find the best for us while staying within our budget and sticking to our vision.
  
  On the day of our wedding everything went off without a hitch! We had so many guests tell us that the food was incredible, that the Teatro staff were amazing, always there to refill a drink and make the overall experience better and that it was the most beautiful wedding they had ever been to. We didn’t have to think about anything except having a good time. Our wedding day was the best day of our lives and Teatro helped to make that happen!!
  

  Teatro Ristorante's reply:

  Hello Suzanne & Shea,
  Thank you for these kind words - we will remember your wedding forever. You both mean so much to us and it was such a pleasure hosting you, your family and friends on your wedding day. Wishing you the best in the years to come!
  Sincerely,
  Teatro Restaurant Staff & Management
• Rachel Sent on 25/07/2019
  5 out of 5 rating

  5.0
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  Brittany and the Teatro team went above and beyond!

  Brittany and the team at Teatro Nailed our wedding and Reception! They did a beautiful job with all the details and “behind the scenes” stuff that when it came down to the big day - it was stress free and I was able to enjoy it - They were also extremely accommodating in all aspects. The food was also absolutely Incredible... we were told by several guests it was the best food they’ve had at a wedding!!!
  
  HIGHLY recommend Brittany and the Teatro team for any event.

  Brittany and the team at Teatro Nailed our wedding and Reception! They did a beautiful job with all the details and “behind the scenes” stuff that when it came down to the big day - it was stress free and I was able to enjoy it - They were also extremely accommodating in all aspects. The food was also absolutely Incredible... we were told by several guests it was the best food they’ve had at a wedding!!!
  
  HIGHLY recommend Brittany and the Teatro team for any event.

  Teatro Ristorante's reply:

  Thank you so much for these kind words Rachel. Your wedding was so cute and fun to host - May the Fourth be with you ;)
• Ian H. Sent on 09/06/2019
  5 out of 5 rating

  5.0
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  Teatro Opera Room - Excellent Food, Wine, Organization, and Service

  I had the opportunity to book Teatros Opera Room for my wedding reception of 40 people and the entire experience was smooth and pleasant!
  
  From the beginning, dealing with Teatros Events Manager Brittany Rondeau to the service received at dinner it went very smoothly and everyone that I dealt with and served my guests and me were very helpful and communicative.
  
  The space was beautiful and nicely private, the food was amazing, and the bartenders kept a very good eye on my more exuberant guests during the open bar.
  
  I highly recommend Teatros for its excellent food, wine, organization and service.

  I had the opportunity to book Teatros Opera Room for my wedding reception of 40 people and the entire experience was smooth and pleasant!
  
  From the beginning, dealing with Teatros Events Manager Brittany Rondeau to the service received at dinner it went very smoothly and everyone that I dealt with and served my guests and me were very helpful and communicative.
  
  The space was beautiful and nicely private, the food was amazing, and the bartenders kept a very good eye on my more exuberant guests during the open bar.
  
  I highly recommend Teatros for its excellent food, wine, organization and service.

  Teatro Ristorante's reply:

  Dear Ian & Solange,
  Thank you so much for your kind words. it was a pleasure hosting you and your family members for your wedding reception in the Opera Room. We hope to see you again soon!
  - Teatro Group
• Amy P. Sent on 28/01/2019
  3.4 out of 5 rating

  3.4
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  Gorgeous Venue

  We held our small (20 guest) wedding in the private Opera Room at Teatro restaurant. The space was gorgeous, the food was amazing! The serving staff were wonderfully attentive.

  We held our small (20 guest) wedding in the private Opera Room at Teatro restaurant. The space was gorgeous, the food was amazing! The serving staff were wonderfully attentive.

  Teatro Ristorante's reply:

  Thank you for your review of the Opera Room Amy! We appreciate you so much and wish you both all the happiness together! Thank you as well for these wonderful photos. ~ Brittany
• Lacey Sent on 07/11/2018
  4.8 out of 5 rating

  4.8
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  Small Opera Room Reception

  My husband and I celebrated our wedding with 33 of our closest friends in September 2018 at Teatro's Opera Room. If you are wanting to do a smaller wedding I highly recommend this space as I shopped around and it is by far the most spacious and visually appealing in comparison to any other private room or smaller venue in the city.
  
  The Opera Room features its own private entrance, bar, coat closet and washrooms. The food was all excellent and the service was superb. The cake we served (from Alforno) was amazing, all our guests raved about it.
  
  Brittany (Teatro's Events Manager) was so great to deal with from the beginning until the end. She helped extensively with figuring out our floor plan and with the delivery of our decor. She did an amazing job of setting up our decor for us so that we didn't really have to lift a finger the day of! Everything was perfect.

  My husband and I celebrated our wedding with 33 of our closest friends in September 2018 at Teatro's Opera Room. If you are wanting to do a smaller wedding I highly recommend this space as I shopped around and it is by far the most spacious and visually appealing in comparison to any other private room or smaller venue in the city.
  
  The Opera Room features its own private entrance, bar, coat closet and washrooms. The food was all excellent and the service was superb. The cake we served (from Alforno) was amazing, all our guests raved about it.
  
  Brittany (Teatro's Events Manager) was so great to deal with from the beginning until the end. She helped extensively with figuring out our floor plan and with the delivery of our decor. She did an amazing job of setting up our decor for us so that we didn't really have to lift a finger the day of! Everything was perfect.

  Teatro Ristorante's reply:

  Thank you so much for your feedback and review of our Opera Room at Teatro! We appreciate and wish you all the best. Thank you for sharing your special day with us.

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