Reviews for 431 The Wedding Company
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4.7 out of 5 rating
4.7 Very good
4.7 out of 5 rating
16 reviews
95% recommend it
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Quality of service 4.6 out of 5 rating
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Response time 4.8 out of 5 rating
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Professionalism 4.8 out of 5 rating
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Value 4.7 out of 5 rating
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Flexibility 4.8 out of 5 rating
Awards
16
+12
User photos
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Sarah S. Sent on 10/01/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing robes!!
I ordered matching robes for myself and my bridesmaids and they all looked fantastic. They even special ordered in the child sized matching robe for our flower girl! The robes all fit well and I would definitely recommend ordering them for you and your wedding party. I also got them with stemless champagne glasses which are beautiful. 2 of them arrived broken unfortunately but the company was quick to remedy the situation and sent two replacements right away which was amazing.I ordered matching robes for myself and my bridesmaids and they all looked fantastic. They even special ordered in the child sized matching robe for our flower girl! The robes all fit well and I would definitely recommend ordering them for you and your wedding party. I also got them with stemless champagne glasses which are beautiful. 2 of them arrived broken unfortunately but the company was quick to remedy the situation and sent two replacements right away which was amazing. -
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Chariti W. Sent on 04/07/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful Get-Ready Robes!
Jessica Silk (Silver) / Jessica Silk (White): https://431theweddingcompany.ca/collections/silk-lace-trim
I LOVE these robes, and so did my girls. They were perfect for our getting-ready morning. The robes are super soft, decent length, and great quality. The silver ones matched our colour perfectly and the white made me feel like a bride from the second I put it on! Make sure to double knot the main sash, though, as it can slip pretty easily because of the silk material. Easy to hand wash and dries very nicely (I had gotten some makeup on mine and it washed out great a few days later).Jessica Silk (Silver) / Jessica Silk (White): https://431theweddingcompany.ca/collections/silk-lace-trim
I LOVE these robes, and so did my girls. They were perfect for our getting-ready morning. The robes are super soft, decent length, and great quality. The silver ones matched our colour perfectly and the white made me feel like a bride from the second I put it on! Make sure to double knot the main sash, though, as it can slip pretty easily because of the silk material. Easy to hand wash and dries very nicely (I had gotten some makeup on mine and it washed out great a few days later). -
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Audrey Sent on 03/02/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful Products!
My girls loved their robes so much. The choices of styles and colours made it so hard to pick! I had ordered a bridal robe for myself to get ready in and I still use it to this day. Very great quality. And top tier communication as well. Just a great small business to work with overall.My girls loved their robes so much. The choices of styles and colours made it so hard to pick! I had ordered a bridal robe for myself to get ready in and I still use it to this day. Very great quality. And top tier communication as well. Just a great small business to work with overall. -
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Dina K. Sent on 21/11/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful products!
I ordered 9 or 10 robes for my entire bridal party, flower girls, and myself several months before my wedding. They were beautiful and rich in colour and was so excited to gift them and wear them the morning of. Unfortunately my original wedding was postponed due to covid, and we ended up having a small ceremony, but I was able to use my robes! My sister and MOH loved them, and the flower girls felt so special getting to match me in the white floral watercolour. Thank you so much for such beautiful robes!I ordered 9 or 10 robes for my entire bridal party, flower girls, and myself several months before my wedding. They were beautiful and rich in colour and was so excited to gift them and wear them the morning of. Unfortunately my original wedding was postponed due to covid, and we ended up having a small ceremony, but I was able to use my robes! My sister and MOH loved them, and the flower girls felt so special getting to match me in the white floral watercolour. Thank you so much for such beautiful robes! -
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Stephanie Sent on 02/10/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Patient, responsive and friendly
Ashley was a joy to work with. I went back and forth between robe colours and she was patient, offered guidance and made me laugh through her emails. The boxes were beautiful and she even included a handwritten postcard thanking me for the order and wishing me an amazing wedding day! One of the robes had a small defect, and as soon as I contacted her, she sent me a new one. Excellent experience and I highly recommend 431 The Wedding Company!!!Ashley was a joy to work with. I went back and forth between robe colours and she was patient, offered guidance and made me laugh through her emails. The boxes were beautiful and she even included a handwritten postcard thanking me for the order and wishing me an amazing wedding day! One of the robes had a small defect, and as soon as I contacted her, she sent me a new one. Excellent experience and I highly recommend 431 The Wedding Company!!! -
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Karina Sent on 30/09/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
A wonderful personalized experience!
Brides-to-Be or anyone involved in planning a wedding: Your search is over! I scoured the internet to find my bridal robe. I waited until the morning of my September 19th wedding to open the package and remove the ribbon. I already felt confident in this product. It fit perfectly, the quality is excellent and it was personalized to my specifications. My husband loves it on me, and I’ll treasure it for years to come. I didn’t have a large order (micro-wedding), but the customer service was top notch. Shopping a Canadian business is also a plus. Thank you for the sweet note!Brides-to-Be or anyone involved in planning a wedding: Your search is over! I scoured the internet to find my bridal robe. I waited until the morning of my September 19th wedding to open the package and remove the ribbon. I already felt confident in this product. It fit perfectly, the quality is excellent and it was personalized to my specifications. My husband loves it on me, and I’ll treasure it for years to come. I didn’t have a large order (micro-wedding), but the customer service was top notch. Shopping a Canadian business is also a plus. Thank you for the sweet note! -
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Allie Sent on 01/09/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Fun and floral :)
Loved the photos we got with my girls in our robes. It's such a cute and simple gift!Loved the photos we got with my girls in our robes. It's such a cute and simple gift!-
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+3 Photos
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Quality of service
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Kat Sent on 11/08/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
5 Stars!!!!
The boxes were beyond my expectations! My heart skipped a beat when I opened them and saw how beautiful they were. They are absolutely perfect, and I cannot wait to give them to my girls on my wedding day!
I got the cotton robes in Navy and am so happy with the quality. Plus the boxes came very well packed and everything was wrapped so nicely. I also ordered champagne flutes, and nothing came broken or damaged.
Thank-you 431 The Wedding Company! After all the stress of planning my wedding through COVID this year, you made this Bride very happy!!!The boxes were beyond my expectations! My heart skipped a beat when I opened them and saw how beautiful they were. They are absolutely perfect, and I cannot wait to give them to my girls on my wedding day!
I got the cotton robes in Navy and am so happy with the quality. Plus the boxes came very well packed and everything was wrapped so nicely. I also ordered champagne flutes, and nothing came broken or damaged.
Thank-you 431 The Wedding Company! After all the stress of planning my wedding through COVID this year, you made this Bride very happy!!! -
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Amanda K. Sent on 25/12/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing customer service
I ordered my robes and glasses for my bridesmaids and when I received my order, I realized I made a mistake on one item. I wrote them admitting my mistake and right away they were so helpful and offered a replacement at no cost to me, and even rush shipped it over. So amazing to deal with! Highly recommend. Quality is excellent!I ordered my robes and glasses for my bridesmaids and when I received my order, I realized I made a mistake on one item. I wrote them admitting my mistake and right away they were so helpful and offered a replacement at no cost to me, and even rush shipped it over. So amazing to deal with! Highly recommend. Quality is excellent! -
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Lisa T. Sent on 21/11/20194.6 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great experience, professional service
I did two separate orders with 431 Wedding Company and the quality of the products were great! There was a little mishap and it was responded to promptly and dealt with professionally. I would recommend using this company. My wedding party enjoyed the aurora robes and the customized stemless champagne glasses I also ordered the compact mirror for my mom. The cotton version did wrinkle quite easily as most cotton does so I would recommend the satin/silk robe options.I did two separate orders with 431 Wedding Company and the quality of the products were great! There was a little mishap and it was responded to promptly and dealt with professionally. I would recommend using this company. My wedding party enjoyed the aurora robes and the customized stemless champagne glasses I also ordered the compact mirror for my mom. The cotton version did wrinkle quite easily as most cotton does so I would recommend the satin/silk robe options. -
Quality of service
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