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Reviews for Eagles Nest Golf Club

Eagles Nest Golf Club

Eagles Nest Golf Club

Vaughan, Ontario
4.7 out of 5 rating, 31 reviews
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Reviews

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4.7 out of 5 rating
4.7 out of 5 rating
31 reviews
95% recommend it
  • Quality of service
    4.9 out of 5 rating
  • Response time
    4.6 out of 5 rating
  • Professionalism
    4.7 out of 5 rating
  • Value
    4.8 out of 5 rating
  • Flexibility
    4.7 out of 5 rating

Awards

31
  • Dalene
    Dalene B. Sent on 01/10/2024
    2.6 out of 5 rating
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    Nice Facility, Good Food, Shame about the service

    My daughter's wedding was at Eagles Nest in June 2024. I wrote a letter to Eagles Nest after the wedding about service related issues we encountered. I still have not received a response. I reached out again in August but was told the person was on holidays. It has now been 3 months so I guess I am not getting a response. Eagles Nest gets all your money up front so I guess they have no reason to respond.
    I am the most upset about the $2,000.00 ceremony fee that was paid yet 30 or so of our guests did not have a seat for the ceremony. There were elderly people standing for the duration of the ceremony. The pictures of the ceremony look odd as some of the guests are standing and others were lucky enough to get a seat. You would think that the staff would have seen this and rectified the shortage of seats but they did not. The billing department sure did not have a problem figuring out how many people to charge for the dinner.
    We questioned Eagles Nest about whether we needed 2 bars but were told that one bar would be sufficient for our 160 guests. The bar was jammed up with people standing in line all night.
    We were told that the wine glasses would be filled by revolving staff. My husband had to go looking for a staff member to ask them to fill up many empty glasses at many tables.
    We were told to offer a cauliflower steak as a vegan option for dinner. We had this printed on the menus but on the night of the wedding, the cauliflower steak was not served. That was embarrassing since guests were given that option on the wedding invitation.
    On Eagles Nest invoice, it states that the salad was to be served "server to scoop 2 scoops per guest family style". A bowl of salad was dropped on all the tables and the guests had to serve themselves.
    There were a few more service related issues but I hope you get the picture. I have had my daughter and son both get married this year. I have hosted engagement parties and showers at competing venues. I attended 5 weddings this year and everyone had a seat for the ceremony at all the weddings except my daughter's ceremony at Eagles Nest. I certainly did not have to write a letter about the service we received at any of the other venues. We paid a premium for Eagles Nest for what we perceived to be a premium venue. This was a very expensive lesson.
  • Carly
    Carly T. Sent on 26/08/2024
    5 out of 5 rating
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    Spectacular Wedding Venue

    We just had our wedding at Eagles Nest this past weekend and all of my expectations were exceeded. The venue is stunning and the team is very flexible and allows you to make many decisions yourself - there is not much that they dictate. The main highlight was the food. I have had so many people give compliments on the food, saying it is Michelin restaurant status, best wedding food they have ever had, and many more. This venue was a perfect backdrop to the wedding of our dreams!

    Eagles Nest Golf Club's reply:

    Hi Carly,

    Thank you for choosing Eagles Nest Golf Club as your wedding venue. It was truly a pleasure working with you on your special day. We are so glad we were able to make your day extra special and everything you could have imagined. Our chefs put a lot of time into perfecting our dishes, so it is wonderful to hear that you and your guests had such a great dining experience. Wishing you both a lifetime filled with happiness, and we hope to see you back at Eagles Nest soon.
  • M
    Melika B. Sent on 05/08/2024
    3.8 out of 5 rating
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    Gorgeous venue, but golf takes priority!

    We had our wedding of ~120 people here in July, 2024. This is a beautiful wedding venue, but comes with some pros and cons! Ultimately we had a great wedding, but here are some pros and cons that may help you decide:

    Pros:
    -Only one wedding per day
    -Beautiful space, big windows, lots of greenery and a nice lake for the ceremony and photos, big patio/balcony area for guests to hang out outside of they'd like. Overall, you don't need much decorations to make the space beautiful!
    -Food was good and on time
    -Very responsive to questions and emails
    -You can take your bride&groom photos on the premises

    Cons:
    -Golf will always take priority for them! Be aware that there may be a big golf tournament or event on your wedding day, and they won't tell you in advance! This happened to us, and by the time we found out, it was only a month or so before the wedding so there was nothing we could do! I suggest that you ask about this in advance, cause initially they made it seem like we would be the only event there that day. This could generally affect the ambiance. Even if there is no big tournament, there may be a lot of golfers around. We had golfers playing golf literally behind us during the ceremony, and even though my planner and family asked the coordinator from the venue (Jo-Anne) multiple times if she could ask the golfers to not play right behind us just for the duration of the ceremony, she said that there was nothing she could do.
    -Before the ceremony, my family and I wanted to use the bridal suite which is upstairs, and we were told we have to take the stairs because the staff needed the elevators to move some tables around for their golf event. The staff rudely asked us to just take the stairs, but as the bride with a huge veil and train, and family members in long dresses, we said that it was not appropriate to ask us to take the stairs upstairs (1-2 full floors, don't exactly remember). As the bride, I had to argue with them at length just for them to allow me to use the elevator to go upstairs. They finally allowed me, but it was super inappropriate to do that to me, 30 mins before I was supposed to walk down the aisle.
    -Overall, I heard from my planner and my family that the attitude of our day of coordinator was not appreciated, and it did not seem like she cared much about our event. Thank god I had a planner and family to have my back and handle issues in the background, because their main priority is their venue and the golf, not your wedding!

    Eagles Nest Golf Club's reply:

    Hi Melika!

    We sincerely apologize that your experience at Eagles Nest Golf Club was anything less than flawless. Our goal is to ensure that every guest has an outstanding experience, and we take feedback like yours very seriously.

    Our team works diligently to manage all special events, including weddings, tournaments, and other celebrations at our public golf facility. We understand how important these occasions are and strive to create memorable experiences for all our guests.
    We are glad to hear that you had a beautiful wedding and ceremony.

    Thank you for your valuable feedback; it helps us improve future customer experiences and ensures we can better serve our guests moving forward.
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  • G
    Ginger Sent on 26/02/2024
    5 out of 5 rating
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    A Gem in Wedding Planning

    I recently reached out to Anastasia Aubie regarding some details about my wedding, which took place four years ago at Eagles's Nest and I must say, her professionalism and excellence left a lasting impression.

    From the moment I contacted her, Anasatasia demonstrated a remarkable level of dedication and attentiveness to my inquiries. Despite the time that had passed since my wedding, she handled my questions with utmost care and provided comprehensive information promptly.

    Her expertise in wedding planning and venue management was evident throughout our correspondence. Anastasia not only answered my queries thoroughly but also offered valuable insights and suggestions to enhance my understanding of the venue’s offerings.

    Beyond her expertise, what truly stood out was Anastasia's warm and personable approach. Despite the demands of her role, she treated me with genuine kindness and made me feel valued as a client. Her exceptional customer service skills left me feeling reassured and confident in the venue’s capabilities.

    In an industry where attention to detail and customer satisfaction are paramount, Anastasia truly excels. Her professionalism, combined with her genuine care for her clients’ needs, makes her an invaluable asset to the company.

    I believe that employees like Anastasia deserve recognition for their outstanding contributions. Her dedication to ensuring a seamless and memorable experience for clients sets a high standard for excellence in the wedding industry.

    In conclusion, I cannot recommend Anastasia Aubie and Eagle's Nest highly enough. If you’re looking for a wedding venue with exceptional service and a personal touch, look no further. Anastasia is a true gem, and her commitment to excellence is truly commendable.

    Ginger
  • Naz
    Naz Sent on 24/08/2023
    5 out of 5 rating
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    10/10 experience!

    We had our wedding at this picturesque golf club!

    The staff's professionalism and attention to detail were remarkable, ensuring that every aspect of the event ran smoothly.

    The beautiful surroundings made our day truly magical!

    Our guests still can’t stop complimenting about the delicious food.

    Definitely recommending this venue for an unforgettable experience!

    Eagles Nest Golf Club's reply:

    Hi Naz, thank you for choosing Eagles Nest as your wedding venue! We're very happy to hear that you enjoyed your special day with us. We wish you both a lifetime of happiness and hope to see you again soon!
  • Shelby
    Shelby Sent on 25/07/2023
    5 out of 5 rating
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    Wedding 2023

    Eagles Nest was an amazing venue! We are so happy we decided to have our wedding here. The staff was amazing, the coordination and communication was great! The food was beyond delicious and the venue itself was beautiful. I would highly recommend having your event here! Friends and family are still giving great reviews for how much they enjoyed our wedding and everything about the venue

    Eagles Nest Golf Club's reply:

    Thank you for your review, Shelby! We are very happy to hear that you enjoyed your wedding day at Eagles Nest. It was a pleasure working with you on your special day, and we hope to continue celebrating more special occasions together in the future! We wish you both a lifetime of happiness.
  • KATRINA
    Katrina S. Sent on 10/07/2023
    5 out of 5 rating
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    Wedding at Eagles Nest

    We had our dream wedding at Eagles Nest!!!
    The entire experience was so seamless, I don't have one compliant. The food was delicious I had people calling me the next day letting know how much they enjoyed their dinner. The venue the staff, everyone was amazing. Thank you so much to the entire team for letting us have our dream wedding here! I will 100% be recommending you to all our friends and family.
    Huge THANK YOU!

    Eagles Nest Golf Club's reply:

    Hi Katrina,

    We're very happy to hear how much you enjoyed your wedding day! Thank you for choosing Eagles Nest as your wedding venue. We're glad we were able to make your day extra special and everything you imagined. We look forward to seeing you again soon and wish you both a lifetime of happiness.
  • A
    Alexa C. Sent on 16/06/2023
    5 out of 5 rating
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    Incredible!

    Beyond the sheer beauty of Eagles Nest, the staff is one of the main reasons why we picked it as our wedding venue. We knew from the second we emailed them that they were going to be a pleasure to work with and they did not disappoint! Pamela and Jo-Anne are INCREDIBLE at what they do. Pamela made the whole planning process so easy and was so much fun to work with. Her attention to detail is like no other. Jo-Anne was our venue coordinator who went above and beyond on the day of to make sure that everyone was executed flawlessly.. I couldn’t have been more grateful for everything she did for us.

    If you are looking for a venue, look no further. The food, the planning process, the execution day of, the drinks… everything is top notch at eagles nest and we are so glad we picked them for our special day!!

    Eagles Nest Golf Club's reply:

    Hi Alexa,

    Thank you for your review! We're so happy to hear how much you enjoyed your wedding day with us at Eagles Nest. We wish you both a lifetime of happiness and hope to share many more beautiful memories together in the future!
  • K
    Katlyn W. Sent on 09/04/2023
    4.8 out of 5 rating
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    Breathtakingly Wonderful!

    Eagle’s Nest made our wedding day perfect. The entire process was organized and stress free! The food and bar were incomparable to any other venue! The grounds were immaculate.

    Eagles Nest Golf Club's reply:

    Hi Katlyn,

    Thank you for your review! We're very happy to hear how much you enjoyed your wedding day with us at Eagles Nest. We wish you both a lifetime of happiness and hope to share more beautiful memories together in the future!
  • Igor
    Igor K. Sent on 02/11/2022
    5 out of 5 rating
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    Easy to Work With and a WOW Experience on the Big Day

    My wife and I did our wedding reception on October 16, 2022. We explored a number of different places to get married, and finally settled on Eagles Nest for a bunch of different reasons:

    1. Their salesperson was very responsive. Any emails we would send, she'd respond within minutes to hours. If we needed to get on a phone call, that wasn't a problem.

    2. The venue itself says "class." When you walk into Eagles Nest, you feel like you're in a French chateau. A number of our clients are members of other country clubs, and even they commented on the elegance of the place.

    3. The service. A few months before our event, we did a food tasting, to decide on the menu. When we entered, Pam herself (the saleslady) was waiting for us near the front door. It wasn't a receptionist, who we then had to ask for Pam, and Pam wasn't on her computer, or scrolling through her phone as we walked in. She was standing there, at attention, like we're welcome guests that she's been really looking forward to meeting.

    And my wife and I are punctual. I can't imagine what Pam would do for people who are chronically late.

    4. We were considering a downtown venue, but between the aggravation of driving downtown, and finding parking spots, we decided against it. Eagles Nest has no issues with parking.

    5. The event itself went off without a hitch. All the Eagles Nest wait staff delivered the food quickly, without any noise, and without interrupting the entertainment going on.

    All in all, we can't recommend Eagles Nest enough.

    Eagles Nest Golf Club's reply:

    Hi Igor,

    Thank you very much for your review! We're thrilled to hear you enjoyed your experience with us & your wedding day was everything you imagined. Thank you for choosing Eagles Nest as your wedding venue! We wish you both a lifetime of happiness together.
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