Reviews for Great Hall at Fort Henry
View more informationReviews
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Quality of service 4.9 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 4.9 out of 5 rating
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Value 4.9 out of 5 rating
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Flexibility 4.8 out of 5 rating
Awards
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Alicia M. Sent on 02/09/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great experience- rainy summer wedding
My experience using Fort Henry as my wedding venue was nothing but positive. I had an excellent wedding. Alex and Shaughnessy were fantastic to work with and very responsive to emails. On my wedding day, it rained, and the staff were flexible in adjusting plans to incorporate an indoor ceremony. The venue was large enough to accommodate the ceremony indoors without too many issues. Our wedding had about 100 guests for the ceremony and 120 for the reception.
The venue’s washrooms and bridal suite were nice and clean. The venue itself was clean and modern, yet cozy. The windows overlook the water, providing a great view. The patio was well-maintained and polished. Additionally, the staff allowed us to take photos within Fort Henry, which provided some unique wedding photography opportunities. The sunset over Kingston also made for some stunning photos.
Overall, I would highly recommend Fort Henry as a venue. My only concern was with ByTown—the exclusive food vendor for Fort Henry. My advice is to be prepared to negotiate, ask questions, and request clarifications with this vendor. I wasn't afraid to question amounts on my quote, ask how much something cost, and request its removal if I found it too expensive. In the end, ByTown fulfilled all my requests and provided a fantastic catering experience.My experience using Fort Henry as my wedding venue was nothing but positive. I had an excellent wedding. Alex and Shaughnessy were fantastic to work with and very responsive to emails. On my wedding day, it rained, and the staff were flexible in adjusting plans to incorporate an indoor ceremony. The venue was large enough to accommodate the ceremony indoors without too many issues. Our wedding had about 100 guests for the ceremony and 120 for the reception.
The venue’s washrooms and bridal suite were nice and clean. The venue itself was clean and modern, yet cozy. The windows overlook the water, providing a great view. The patio was well-maintained and polished. Additionally, the staff allowed us to take photos within Fort Henry, which provided some unique wedding photography opportunities. The sunset over Kingston also made for some stunning photos.
Overall, I would highly recommend Fort Henry as a venue. My only concern was with ByTown—the exclusive food vendor for Fort Henry. My advice is to be prepared to negotiate, ask questions, and request clarifications with this vendor. I wasn't afraid to question amounts on my quote, ask how much something cost, and request its removal if I found it too expensive. In the end, ByTown fulfilled all my requests and provided a fantastic catering experience.Great Hall at Fort Henry's reply:
Thank-you for your kind and thorough review, Alicia. Despite the rain, your bright & beautiful wedding coaxed the sun back out for a gorgeous evening & sunset. We were so pleased to assist in creating this special day for you & Connor and love to hear that the Great Hall made for the perfect setting and backdrop. We hope you've had a wonderful first month as newlyweds and wish you continued love & happiness in the years to come! - Alex & The Great Hall Team -
Quality of service
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Sarah B. Sent on 19/08/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Outstanding from start to finish!
From the beginning of our experience, everything was handled very timely and professional. The Great Hall staff were extremely helpful and asked thoughtful questions to ensure the whole process went smoothly. As someone who didn't hire a wedding coordinator, they went above and beyond to make our day special. From the food to the setup and everything in between, it was perfect :)From the beginning of our experience, everything was handled very timely and professional. The Great Hall staff were extremely helpful and asked thoughtful questions to ensure the whole process went smoothly. As someone who didn't hire a wedding coordinator, they went above and beyond to make our day special. From the food to the setup and everything in between, it was perfect :)Great Hall at Fort Henry's reply:
Thank-you so much for your lovely and kind review Sarah. It was truly an honour hosting your gorgeous ceremony and reception here at the Great Hall. We loved working with yourselves and your friends and family who assisted you on executing your special day. It was truly filled with lots of love and laughter, and we wish you both lots more of it as newlyweds! - Alex & The Great Hall Team -
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Anya B. Sent on 22/07/20244.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
A wonderful summer wedding
The team at Fort Henry created a beautiful backdrop for our summer wedding. The views, ceremony locations and all the venue has to offer is top notch.
We planned our wedding from a distance, so communication was particularly important in the planning process and the team leads were wonderful - so professional, responsive and patient with all my questions.
I would happily recommend the Great Hall at Fort Henry for your wedding.The team at Fort Henry created a beautiful backdrop for our summer wedding. The views, ceremony locations and all the venue has to offer is top notch.
We planned our wedding from a distance, so communication was particularly important in the planning process and the team leads were wonderful - so professional, responsive and patient with all my questions.
I would happily recommend the Great Hall at Fort Henry for your wedding.Great Hall at Fort Henry's reply:
Anya, we were so pleased to be your selected venue to host such an important day in your lives. It was our pleasure getting to know you (from a distance!) and assisting you throughout your planning process. Our team wishes you both lots of love & adventure as you begin this exciting new chapter in your lives. - Alex -
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Jordan K. Sent on 27/05/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing and Supportive
We loved our experience with the Fort Henry Team! They were always there for us to answer all our emails and questions. They helped us out through every step of the wedding process. We appreciated all the recommendations for the officiant, decorators, and catering team. The venue on the wedding day looked absolutely amazing!We loved our experience with the Fort Henry Team! They were always there for us to answer all our emails and questions. They helped us out through every step of the wedding process. We appreciated all the recommendations for the officiant, decorators, and catering team. The venue on the wedding day looked absolutely amazing!Great Hall at Fort Henry's reply:
Jordan,
Thank you so much for such a kind review! Your day was truly magical and it was such a pleasure to spend it with you, Stefan and all of your family and friends. We wish you all the best in this next chapter as newlyweds. - Shaughnessy -
Quality of service
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Shannon F. Sent on 21/05/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Dream Wedding Venue!
I hope everyone already knows Fort Henry is one of the BEST wedding venues in Kingston, but if you're wondering whether to book it, don't hesitate! This venue is absolutely stunning. The staff was amazing, and shoutout to Alex, who went above and beyond on our wedding day. The team guided us through every step leading up to the event, making us feel completely at ease. Our wedding day was perfect—we had an intimate ceremony on the patio, and even if it had rained, I was confident everything would have gone smoothly (also for being early May there were no bug or wind on the patio for the ceremony and cocktail hour!). The venue provided the best setting for photos, with an incredible setup. We couldn’t have asked for anything more. Thanks to Fort Henry, all the vendors, and the dedicated staff, we had the perfect day with no regrets. Everyone was lovely and committed to making our day memorable!I hope everyone already knows Fort Henry is one of the BEST wedding venues in Kingston, but if you're wondering whether to book it, don't hesitate! This venue is absolutely stunning. The staff was amazing, and shoutout to Alex, who went above and beyond on our wedding day. The team guided us through every step leading up to the event, making us feel completely at ease. Our wedding day was perfect—we had an intimate ceremony on the patio, and even if it had rained, I was confident everything would have gone smoothly (also for being early May there were no bug or wind on the patio for the ceremony and cocktail hour!). The venue provided the best setting for photos, with an incredible setup. We couldn’t have asked for anything more. Thanks to Fort Henry, all the vendors, and the dedicated staff, we had the perfect day with no regrets. Everyone was lovely and committed to making our day memorable!-
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+4 Photos
Great Hall at Fort Henry's reply:
Congratulations Shannon & Doug from the entire Great Hall Team! It was such an honour hosting your special day with us here, and it was wonderful getting to know you both throughout this process. Your photographs are absolutely gorgeous, and thank-you for such kind words and sharing your experience. - Alex -
Quality of service
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Mariah Sent on 04/03/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful Venue and Amazing Staff
The Great Hall was an amazing venue for our wedding, the staff were so great and easy to work with. The venue itself is incredibly beautiful and the staff took care of making sure our needs were met and our vision came to life. Additionally the photos in this location are stunning and it was great to have staff take us around to show us the best spots. I would highly recommend this venue for any event!The Great Hall was an amazing venue for our wedding, the staff were so great and easy to work with. The venue itself is incredibly beautiful and the staff took care of making sure our needs were met and our vision came to life. Additionally the photos in this location are stunning and it was great to have staff take us around to show us the best spots. I would highly recommend this venue for any event!Great Hall at Fort Henry's reply:
Thank-you Mariah for sharing your experience. It was an honour to host your summer wedding and your featured ceremony photograph is absolutely stunning! On behalf of the Great Hall team, I would like to extend our sincerest congratulations once again on your marriage and hope you have a wonderful 1st wedding anniversary this July! – Heather -
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Tori Sent on 19/10/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Incredible!
We had the most wonderful coordinator Shaughnessy! She made everything go so smoothly, she checked on me multiple times in the day to make sure I was doing okay and if I needed anything, my dad uses a wheelchair and the building was accessible and Shaughnessy made sure she went above and beyond to make sure he was comfortable! We got some incredible photos in the Fort and I couldn’t have asked for a better day! 1000% worth itWe had the most wonderful coordinator Shaughnessy! She made everything go so smoothly, she checked on me multiple times in the day to make sure I was doing okay and if I needed anything, my dad uses a wheelchair and the building was accessible and Shaughnessy made sure she went above and beyond to make sure he was comfortable! We got some incredible photos in the Fort and I couldn’t have asked for a better day! 1000% worth itGreat Hall at Fort Henry's reply:
Thank-you Tori for sharing your experience with Shaughnessy! On behalf of the entire Great Hall Team, I wish to extend you our warmest regards and best wishes in your exciting new chapter as newlyweds. We are so happy we had a hand in celebrating such a beautiful day. - Alex -
Quality of service
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Celine D. Sent on 10/09/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We Cannot Thank This Team Enough!
Working with Shaughnessy, Alex, and the Fort Henry team was an absolutely pleasure and we owe much of the success of our day to their hard work, diligence, and expertise. We planned our wedding during some trying times through illness, the birth of our first child, the end of COVID, and Shaughnessy and Alex worked with us through all of this! We sincerely cannot thank them enough for making our perfect day happen.Working with Shaughnessy, Alex, and the Fort Henry team was an absolutely pleasure and we owe much of the success of our day to their hard work, diligence, and expertise. We planned our wedding during some trying times through illness, the birth of our first child, the end of COVID, and Shaughnessy and Alex worked with us through all of this! We sincerely cannot thank them enough for making our perfect day happen.Great Hall at Fort Henry's reply:
Thank-you for such kind words Celine! It was a pleasure hosting yourselves alongside your closet family and friends. Little M's processional entrance was so memorable, and the details you added made for such a special day. I would like to say on behalf of the entire Great Hall Team, it was certainly an honour. We wish you all the best in this first year as newlyweds! - Alex -
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Drew T. Sent on 18/08/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful Wedding Venue!
My husband and I got married at the Great Hall (Fort Henry) in July 2023. From the first venue tour, the staff were extremely prompt, friendly and professional in their communication with us. They answered all of our questions, were quick to respond to all follow up emails, and protactive in communicating any changes, procedures and deadlines to us throughout the planning process. The venue coordinator we worked with (Shaughnessy Bassett) was so kind and attentive to our needs. She was so helpful during the site visit and floor planning stages, she provided flexible rehearsal/final check-in accommodations given that we were coming from out of town, and she worked with our wedding coordinator day-of to ensure a seamless transition from our planned outdoor ceremony to an indoor ceremony due to inclement weather.
The venue itself is beautiful, offering a picturesque view of the water and Kingston skyline. The interior of the hall needs little decorating - we loved the wall of glass overlooking the water, the exposed wood beams, stone arch and floors. The outdoor terraces and patio furniture provided a quieter space for guests to mingle after the rain stopped, and we loved being able to walk the grounds with our photographers to get the most beautiful golden hour shots. We would definitely recommend this venue to other couples!
Other info: the venue provides ceremony and reception chair rentals at a very reasonable/low cost, and provides all reception tables (dinner, high top, buffet) at no extra charge. They also do the set up and tear-down of these items. Bytown Catering is the official/contracted caterer for Fort Henry, and we enjoyed their food and reception service! (Menu/service logistics and costing determined through Bytown).
Photography: Dear Darling Photos
Design, Florals, Planning/Coordination: Wild Bloem StudiosMy husband and I got married at the Great Hall (Fort Henry) in July 2023. From the first venue tour, the staff were extremely prompt, friendly and professional in their communication with us. They answered all of our questions, were quick to respond to all follow up emails, and protactive in communicating any changes, procedures and deadlines to us throughout the planning process. The venue coordinator we worked with (Shaughnessy Bassett) was so kind and attentive to our needs. She was so helpful during the site visit and floor planning stages, she provided flexible rehearsal/final check-in accommodations given that we were coming from out of town, and she worked with our wedding coordinator day-of to ensure a seamless transition from our planned outdoor ceremony to an indoor ceremony due to inclement weather.
The venue itself is beautiful, offering a picturesque view of the water and Kingston skyline. The interior of the hall needs little decorating - we loved the wall of glass overlooking the water, the exposed wood beams, stone arch and floors. The outdoor terraces and patio furniture provided a quieter space for guests to mingle after the rain stopped, and we loved being able to walk the grounds with our photographers to get the most beautiful golden hour shots. We would definitely recommend this venue to other couples!
Other info: the venue provides ceremony and reception chair rentals at a very reasonable/low cost, and provides all reception tables (dinner, high top, buffet) at no extra charge. They also do the set up and tear-down of these items. Bytown Catering is the official/contracted caterer for Fort Henry, and we enjoyed their food and reception service! (Menu/service logistics and costing determined through Bytown).
Photography: Dear Darling Photos
Design, Florals, Planning/Coordination: Wild Bloem Studios-
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+3 Photos
Great Hall at Fort Henry's reply:
Drew, it was such an honour being a part of your special day. Despite the dreary weather, your intimate ceremony turned out beautifully and the later sunset photos are stunning. Oh behalf of the Great Hall team, thank-you for sharing your kind words and experience. It was an honour assisting your vendors in creating such a gorgeous space to celebrate your love. - Alex -
Quality of service
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Taylor E. Sent on 10/07/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
An absolutely wonderful experience with Fort Henry and the staff- they made our wedding day so magical, we definitely recommend this location.
We couldn’t have asked for a better day. So thankful to the staff at Fort Henry for making our wedding day so magical. Shaughnessy is absolutely amazing. She supported us leading up to and the day of our wedding. She is very professional, kind and always greets you with a warm smile.
The venue itself is absolutely gorgeous, I would recommend this location over and over.
Thank you to everybody at Fort Henry for giving us such a wonderful experience.We couldn’t have asked for a better day. So thankful to the staff at Fort Henry for making our wedding day so magical. Shaughnessy is absolutely amazing. She supported us leading up to and the day of our wedding. She is very professional, kind and always greets you with a warm smile.
The venue itself is absolutely gorgeous, I would recommend this location over and over.
Thank you to everybody at Fort Henry for giving us such a wonderful experience.-
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+4 Photos
Great Hall at Fort Henry's reply:
Taylor, thank you for such kind words, it was such a pleasure celebrating you and Jeremy! It is so clear how much love the two of you share and we wish you nothing but the best in your marriage.
- Shaughnessy -
Quality of service
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