Reviews for Mt. Norquay Banff
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4.9 out of 5 rating
4.9 Excellent
4.9 out of 5 rating
49 reviews
98% recommend it
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Quality of service 4.9 out of 5 rating
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Response time 4.9 out of 5 rating
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Professionalism 4.9 out of 5 rating
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Value 4.9 out of 5 rating
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Flexibility 4.9 out of 5 rating
Awards
49
+62
User photos
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Lyzajoey R. Sent on 30/10/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The Perfect Venue!
We recently had the pleasure of celebrating our wedding at this venue, and I can't recommend it highly enough! The views are absolutely stunning, providing a beautiful backdrop for any occasion. Teha was a fantastic point of contact throughout the planning process. Her communication was clear and timely, ensuring that all our needs were met seamlessly.
The team at the venue was incredibly friendly and attentive, making everyone feel welcome. The highlight of the event was undoubtedly the food—everyone is still raving about it! The prime rib was especially memorable, cooked to perfection and full of flavor. Overall, the experience was top-notch, and I would recommend this venue to anyone looking for a remarkable event space. You won't be disappointed!We recently had the pleasure of celebrating our wedding at this venue, and I can't recommend it highly enough! The views are absolutely stunning, providing a beautiful backdrop for any occasion. Teha was a fantastic point of contact throughout the planning process. Her communication was clear and timely, ensuring that all our needs were met seamlessly.
The team at the venue was incredibly friendly and attentive, making everyone feel welcome. The highlight of the event was undoubtedly the food—everyone is still raving about it! The prime rib was especially memorable, cooked to perfection and full of flavor. Overall, the experience was top-notch, and I would recommend this venue to anyone looking for a remarkable event space. You won't be disappointed! -
Quality of service
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Suzanne S. Sent on 10/10/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Perfect venue!
Our wedding at Norquay in the Lone Pine room was nothing short of amazing. Teha and the whole team are clearly highly experienced in running weddings, anticipating our needs and accommodating all requests. The service team went above and beyond to keep the evening running smoothly. We received endless compliments on how seamlessly everything ran, thanks to the venue and Norquay team. The lodge provided a beautiful, comfortable space for guests, and the resort was a perfect backdrop for photos. The food was incredible—planning with Teha was super easy and guests RAVED about each course. We could not have been happier with choosing Norquay.Our wedding at Norquay in the Lone Pine room was nothing short of amazing. Teha and the whole team are clearly highly experienced in running weddings, anticipating our needs and accommodating all requests. The service team went above and beyond to keep the evening running smoothly. We received endless compliments on how seamlessly everything ran, thanks to the venue and Norquay team. The lodge provided a beautiful, comfortable space for guests, and the resort was a perfect backdrop for photos. The food was incredible—planning with Teha was super easy and guests RAVED about each course. We could not have been happier with choosing Norquay. -
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Maureen H. Sent on 25/09/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful Venue
Mount Norquay Lodge is a FABULOUS place to host a wedding! The views are beautiful & the staff are professional and super flexible. We had many guests from out of province and they were blown away by the venue. We cannot say enough good things about the food, it was delicious! Our venue coordinator Teha made our planning experience super easy and very low stress - she’s very organized which makes planning & prepping a dream. 10/10 would recommend having your wedding here!Mount Norquay Lodge is a FABULOUS place to host a wedding! The views are beautiful & the staff are professional and super flexible. We had many guests from out of province and they were blown away by the venue. We cannot say enough good things about the food, it was delicious! Our venue coordinator Teha made our planning experience super easy and very low stress - she’s very organized which makes planning & prepping a dream. 10/10 would recommend having your wedding here! -
Quality of service
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Lante C. Sent on 18/09/20244.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
Truly a "hidden" gem
All the staff was wonderfully helpful before, during and after the wedding, cannot recommend them enough!All the staff was wonderfully helpful before, during and after the wedding, cannot recommend them enough! -
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Zachary B. Sent on 11/08/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Excellent Experience
We worked with Teha and her Mt. Norquay team for our wedding this past summer. Teha was fantastic in regards to quick communication, and flexibility. We were very pleased that Teha did everything she could to accomodate small requests, especially to the menu and made life easy in that regard. The venue was beautifully set up, and her wait staff were kind, and prompt during dinner service. It was also nice that they have a very late closing time, which our guests appreciated. We would very much recommend this venue!We worked with Teha and her Mt. Norquay team for our wedding this past summer. Teha was fantastic in regards to quick communication, and flexibility. We were very pleased that Teha did everything she could to accomodate small requests, especially to the menu and made life easy in that regard. The venue was beautifully set up, and her wait staff were kind, and prompt during dinner service. It was also nice that they have a very late closing time, which our guests appreciated. We would very much recommend this venue! -
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Tyler B. Sent on 20/07/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Exceptional staff !
The manager was more than accommodating when our planner forgot to tell them a few details ( like champagne bottles at the head table) he went out of his way to get those bottles and upgraded a bottle to a very nice expensive one. He also went out of his way to get the chefs to make some chicken fingers and french fries for all the kids that were under 6 that attended (they weren't into the fancy food) that our wedding planner also forgot to mention to him that it would be kids meals. End of the day he and his staff for the reception were exceptional! We were absolutely thrilled that the were able to do everything in a quick pinch and we're appreciate it !The manager was more than accommodating when our planner forgot to tell them a few details ( like champagne bottles at the head table) he went out of his way to get those bottles and upgraded a bottle to a very nice expensive one. He also went out of his way to get the chefs to make some chicken fingers and french fries for all the kids that were under 6 that attended (they weren't into the fancy food) that our wedding planner also forgot to mention to him that it would be kids meals. End of the day he and his staff for the reception were exceptional! We were absolutely thrilled that the were able to do everything in a quick pinch and we're appreciate it !Mt. Norquay Banff's reply:
Thank you for your kind review Tyler! We’re delighted to hear that we could accommodate your needs and ensure everything went smoothly despite the last-minute changes. We're thrilled to have made your special day stress-free! -
Quality of service
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Tammy Sent on 18/07/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great hidden Gem!
My daughter and now husband chose Mt. Norquay for their wedding venue after looking at several locations in Banff and Canmore. Mt. Norquay was their last visit and were so pleasantly surprised! They loved the drive up, the mountain views, the venue space itself, the fact that it was an intimate and private setting and that it also happened to be the most reasonably priced. And then meeting with the event manager, Teha, confirmed their decision. My daughter said she was on time (not the case everywhere), could answer every question they had and was completely straightforward as to what the venue offered. Once the decision was made to book with My. Norquay, Teha and her team continued to be incredibly responsive in every way - she responded to very single inquiry within a day (sometimes even on weekends, which wasn’t at all required), gave lots of helpful suggestions based on her experience and tried to accommodate each of our requests to personalize the menu and venue space specific to our needs. We cannot say enough about Teha as the manager of Mt. Norquay, the bar and food staff and the venue itself - everything was clean and spacious and it was so comforting knowing that if the weather didn’t cooperate, we had a back up indoor space onsite. The space isn’t air conditioned, but was comfortable enough during dinner- a bit warm early on dancing, but the spacious deck was a great place to hang out until it cooled off. Everyone was on the dance floor soon enough. Thanks again to everyone for making the day so special for my daughter and for giving us every confidence that any situation would be dealt with in a professional manner. We would 100% recommend Mt. Norquay as the location for a Banff wedding. Teha, I will say it again…you ROCK!My daughter and now husband chose Mt. Norquay for their wedding venue after looking at several locations in Banff and Canmore. Mt. Norquay was their last visit and were so pleasantly surprised! They loved the drive up, the mountain views, the venue space itself, the fact that it was an intimate and private setting and that it also happened to be the most reasonably priced. And then meeting with the event manager, Teha, confirmed their decision. My daughter said she was on time (not the case everywhere), could answer every question they had and was completely straightforward as to what the venue offered. Once the decision was made to book with My. Norquay, Teha and her team continued to be incredibly responsive in every way - she responded to very single inquiry within a day (sometimes even on weekends, which wasn’t at all required), gave lots of helpful suggestions based on her experience and tried to accommodate each of our requests to personalize the menu and venue space specific to our needs. We cannot say enough about Teha as the manager of Mt. Norquay, the bar and food staff and the venue itself - everything was clean and spacious and it was so comforting knowing that if the weather didn’t cooperate, we had a back up indoor space onsite. The space isn’t air conditioned, but was comfortable enough during dinner- a bit warm early on dancing, but the spacious deck was a great place to hang out until it cooled off. Everyone was on the dance floor soon enough. Thanks again to everyone for making the day so special for my daughter and for giving us every confidence that any situation would be dealt with in a professional manner. We would 100% recommend Mt. Norquay as the location for a Banff wedding. Teha, I will say it again…you ROCK!Mt. Norquay Banff's reply:
Thank you so much for your wonderful review Tammy! We appreciate your recommendation and kind words. We're thrilled to hear that your daughter and her husband had such a fantastic experience at Mt. Norquay for their wedding. Our team is dedicated to providing exceptional service, and it's great to know we were able to meet your needs and expectations. Wishing your daughter and her husband a lifetime of happiness, and thank you for choosing Mt. Norquay to celebrate such a special occasion! -
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Hali M. Sent on 04/02/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Dream wedding come to life!
Teha and the team at Norquay were amazing. We feel so lucky a friend suggested we check out Norquay after we'd been having some struggles finding the right venue. Norquay was perfect for what we wanted. Teha was very responsive and helpful leading up to the day. The setup the day before was a breeze, same for cleanup the day after. On our actual wedding day, things went very smoothly. We got so many compliments about the food, the firepits and s'mores (so fun!), how nice the staff was to the kids and helping get kids meals, and the list goes on. Definitely recommend. Our summer mountain dream wedding was wonderful!Teha and the team at Norquay were amazing. We feel so lucky a friend suggested we check out Norquay after we'd been having some struggles finding the right venue. Norquay was perfect for what we wanted. Teha was very responsive and helpful leading up to the day. The setup the day before was a breeze, same for cleanup the day after. On our actual wedding day, things went very smoothly. We got so many compliments about the food, the firepits and s'mores (so fun!), how nice the staff was to the kids and helping get kids meals, and the list goes on. Definitely recommend. Our summer mountain dream wedding was wonderful! -
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Victoria S. Sent on 28/09/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Cannot say enough good things!
Mount Norquay was an absolutely incredible venue for our wedding. Not only was it stunning, but the staff were very helpful, Teha is extremely knowledgeable and a quick communicator, and the cost was reasonable. I will 100% recommend this venue to other brides.Mount Norquay was an absolutely incredible venue for our wedding. Not only was it stunning, but the staff were very helpful, Teha is extremely knowledgeable and a quick communicator, and the cost was reasonable. I will 100% recommend this venue to other brides.-
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+9 Photos
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Quality of service
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Jacklyn T. Sent on 27/09/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Perfect day
We could not have asked for better from Norquay! Everything was done exactly as they said it would be, they were incredibly helpful when it came to set-up and tear-down of the decorations, and Teha really knows her stuff! I found her very knowledgeable and helpful as we planned.We could not have asked for better from Norquay! Everything was done exactly as they said it would be, they were incredibly helpful when it came to set-up and tear-down of the decorations, and Teha really knows her stuff! I found her very knowledgeable and helpful as we planned. -
Quality of service
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