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Reviews for Occasions By The Bay

Occasions By The Bay

Occasions By The Bay

Trenton, Ontario
4.6 out of 5 rating, 11 reviews
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Reviews

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4.6 out of 5 rating
4.6 out of 5 rating
11 reviews
92% recommend it
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    4.5 out of 5 rating
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  • Professionalism
    4.6 out of 5 rating
  • Value
    4.6 out of 5 rating
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    4.6 out of 5 rating

Awards

11
  • Allison
    Allison D. Sent on 17/06/2024
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    Wedding of our dreams

    Our experience with Occasions By the Bay was amazing. They are essentially a one stop shop. Their facility is gorgeous both inside and out, there are lots of decor options that make it possible to customize your own way. They are very flexible in terms of bringing in your own decor items as well. We were invited to a food and decor showcase, months before our event which was lovely. Communication was easy, they truly seemed invested in our wedding and put our mind at ease about everything. The day of our wedding, the staff treated us and our guests like royalty. I am telling you, not one single detail was missed. Those ladies hustled, hard to make sure everyone was taken care of . The food was amazing, the service was excellent and we could not have asked for a better day We could definitely sense that they loved giving us the wedding of our dreams. I have zero regrets about using Occasions by the bay for our wedding.
  • Anika
    Anika Sent on 16/07/2023
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    Wonderful!

    When we got married this June, we chose Occasions By The Bay as our venue. They were just the right size, they were nice, clean, private and had both a lovely main hall, and a perfect outdoor space for a wedding.

    They helped with the planning and itinerary for the wedding, and when the big day came they were on top of their game. The ceremony was amazing, the food was delicious, the staff were very helpful and accommodating, and the whole day was a roaring success!

    Overall, we were very satisfied with them as a venue, and if you're considering them for your wedding, you won't be disappointed!
  • A
    Alannah Sent on 14/03/2023
    5 out of 5 rating
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    Valerie is amazing!

    Valerie and everyone who works at Occasions by the Bay were just simply amazing! I cannot say enough great things about them and all the work they put into making our day amazing!
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  • Casey
    Casey L. Sent on 09/11/2022
    4.6 out of 5 rating
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    Above and beyond our expectations!

    ​This venue is absolutely amazing! It has beautiful decor and the staff went above and beyond what we expected for our wedding at Occasions by the Bay (OBTB).

    We had the ceremony, coc​​ktail hour and reception all in one location which made it super easy. OBTB provided catering, food service, linens and a lot of other decor such as centerpieces, a card box and seating chart sign which was very helpful.

    OBTB offered many customizable options and colours for table setups. I got a sneak peek at a graduation party happening the night before our wedding and it was a total transformation from our design.

    The ballroom they have is gorgeous, we fell in love with the floor and chandelier and they looked really great in our photos. The gardens were also so well taken care of and were perfect for our ceremony and cocktail hour outside. It is very green though in June so we provided our own potted plants to the steps of the aisle to add colour.

    The staff made it so easy and stress free for us. Valerie, the coordinator, is the loveliest person you'll ever meet. She was so attentive to all of our questions and made all of our requests come to life! She always answered promptly and helped us stay organized. The day before, we dropped off our decor and the staff did all the set up. We had a seated dinner; food was delicious and service was smooth. Another favourite perk was that they include a late night shuttle service for guests that don't want to drive and they allow for overnight parking. Major hotels are only 15min away. For everything that was included, our package was very well priced. They did a truly awesome job to make our day flawless and we highly recommend it for hosting any occasion.
  • Amy
    Amy L. Sent on 30/10/2022
    5 out of 5 rating
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    A Magical Venue!

    Our dream wedding was perfect with Val and her team! We had a Harry Potter wedding and they had as much fun as we did decorating! The guests are still talking about the amazing food and how beautiful everything was!
  • S
    Stephanie Sent on 19/10/2022
    5 out of 5 rating
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    Wonderful Experience!!

    There aren’t enough words to express how fantastic the venue was for our wedding. The whole team was incredible. Val was a constant help every step along the way from our first meeting all the way up to the night of the reception. The foods, atmosphere, people, everything was just superb. Every aspect was taken care of with us. Wonderful experience. 10/10 would recommend each and every time!! Thank you for making our day so special!!!
  • Kaitlyn
    Kaitlyn Sent on 27/09/2022
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    Poor Experience - Do Not Recommend

    The venue is beautiful and so is the decor. However that is where the positivity ends. Our issues began during my rehearsal when I learned the chefs either ignored or were not informed of our chosen selections and planned to serve TWO appetizers containing nuts as main ingredients. Considering it was made very apparent and notated on our paperwork that there was a guest with a severe nut allergy, this was unacceptable. This issue was corrected but had I not been persistent with confirming the menu during our Rehearsal we would not have known until it was too late.

    During our reception the bar was frequently left unstaffed with all employees in the kitchen and nowhere to be found. Multiple times guests had to knock on the kitchen door and ask for a bartender or choose to go without.

    Our co-ordinator was not present for the rehearsal or wedding. The person left in her place is admittedly not a co-ordinator and hence there were multiple issues due to the lack of organization and communication.

    The owner was made aware by employees and contacted by myself and has no desire to apologize or rectify the issue.

    I will never recommend them or book with them for any event going forward.
  • Shareena
    Shareena M. Sent on 30/10/2018
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    Amazing!! Best day ever :)

    We were so happy with the service and and professionalism throughout the entire process.
    The wedding day went off without a hitch, wa so beautiful, and the food was amazing. Great reviews from all the guests !

    Occasions By The Bay's reply:

    Thank you for your kind words. We are very pleased that everyone enjoyed your very special day. It was a pleasure getting to know you, working with you, and sharing in your happiness!
    Congratulations, and may you have a lifetime of joy!
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    Elaine S. Sent on 19/07/2018
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    Pride and Passion

    The most exquisite venue in the Belleville area for any occasion. A team that makes you number one. True professionals. Exceptional service. Chef shows his passion with each plate whether it be in house or catered.
  • Sheila
    Sheila D. Sent on 11/03/2018
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    Nothing but great things to say!

    They are all so great. Wedding planning was so easy facilitated by their planners and we always felt so cared for. Personalized service to meet dietary restrictions, timelines, and what we wanted for our big day. We had a washroom accident with a guest at our wedding too and the bartender and wedding planners worked to fix it, even offering their vehicles for a private ride home, and I wasn’t even made aware until the next day! We have nothing but great things to say!

    Occasions By The Bay's reply:

    It was a pleasure getting to know and work with you...helping you to have the best wedding day ever!!!
    We were happy to work behind the scenes so that you didn't have to worry about a thing!
    Thanks again for sharing you special day with us at Occasions By The Bay. We truly wish all good things for your long, happy future together.
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