Reviews for The Lake House

Reviews

+13 User photos

• Ron H. Sent on 11/10/2022
  2.6 out of 5 rating

  2.6
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    2.0
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    3.0
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    2.0
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    3.0
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    3.0

  Celebration of life fail

  Nice venue but very disappointed by the catered food when we had them cater my Mother's Celebration of Life.
  A number of failures:
  Small amount of desserts were gone in no time and not replenished
  "Imported cheeses and home made cookies" appeared to be store bought
  Coffee urn went missing
  The small container of dip with the veggie platter emptied quick and was not replaced
  The tea sandwiches were poor - no one even wanted to take home the leftovers!
  The bartender was grinding for tips even though a 15% gratuity was included in the bar tab.
  

  Nice venue but very disappointed by the catered food when we had them cater my Mother's Celebration of Life.
  A number of failures:
  Small amount of desserts were gone in no time and not replenished
  "Imported cheeses and home made cookies" appeared to be store bought
  Coffee urn went missing
  The small container of dip with the veggie platter emptied quick and was not replaced
  The tea sandwiches were poor - no one even wanted to take home the leftovers!
  The bartender was grinding for tips even though a 15% gratuity was included in the bar tab.
  
• Norma Sent on 03/10/2022
  1 out of 5 rating

  1.0
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    1.0
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    1.0
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    1.0
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    1.0
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    1.0 out of 5 rating
    1.0

  Celebration of life

  The Lake House Liverpool Rd Pickering. Beautiful view on the water, horrible food. I’m pretty sure our deli or tea sandwiches were hot dog buns cut in thirds. Our vegetable tray ran out of dip, and it was never replaced. The rice crackers were stale. The imported cheeses we were sure was a block of cheese bought at the local grocery store and cut up. The dessert tray had store bought hard chocolate chip cookies, and a Nanaimo bar probably from M&Ms cut up. Lots of hot dog bun sandwiches left at the end, but no fruit or desserts. 🤔
  Never going back.

  The Lake House Liverpool Rd Pickering. Beautiful view on the water, horrible food. I’m pretty sure our deli or tea sandwiches were hot dog buns cut in thirds. Our vegetable tray ran out of dip, and it was never replaced. The rice crackers were stale. The imported cheeses we were sure was a block of cheese bought at the local grocery store and cut up. The dessert tray had store bought hard chocolate chip cookies, and a Nanaimo bar probably from M&Ms cut up. Lots of hot dog bun sandwiches left at the end, but no fruit or desserts. 🤔
  Never going back.
• Marilyn R. Sent on 02/10/2022
  2.4 out of 5 rating

  2.4
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    2.0
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    3.0
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    2.0
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    3.0
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    2.0 out of 5 rating
    2.0

  Food was the worst I have ever had at catered event

  Imported cheese brick from grocery store. Stale crackers. Vegetable plater, small dish dipp never refilled. Only small amount of sweets. Fruit cut and plainly layer in rows. Not professional looking at all. Sandwiches not great fillings bland. Napkins not put out until an hour after food. $33. Per person I would be ashamed to have put that out and call myself professional!

  Imported cheese brick from grocery store. Stale crackers. Vegetable plater, small dish dipp never refilled. Only small amount of sweets. Fruit cut and plainly layer in rows. Not professional looking at all. Sandwiches not great fillings bland. Napkins not put out until an hour after food. $33. Per person I would be ashamed to have put that out and call myself professional!
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• Melissa R. Sent on 15/09/2022
  4.8 out of 5 rating

  4.8
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    5.0
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    4.0
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    5.0
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    5.0
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    5.0

  August 27 Wedding

  We can’t thank Paul and Chad enough for the great job they did in making our day the best day ever! Everything went very smoothly and Paul did a great job stepping in when Chad was not able to make it on the actual day. The food was amazing and all of our guests had such a great time. Everyone kept commenting on how beautiful the venue was all day. We would definitely recommend this spot to any family our friends looking to have events in the future!

  We can’t thank Paul and Chad enough for the great job they did in making our day the best day ever! Everything went very smoothly and Paul did a great job stepping in when Chad was not able to make it on the actual day. The food was amazing and all of our guests had such a great time. Everyone kept commenting on how beautiful the venue was all day. We would definitely recommend this spot to any family our friends looking to have events in the future!
• Luzviminda L. Sent on 24/08/2022
  4.8 out of 5 rating

  4.8
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    5.0
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    5.0
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    4.0 out of 5 rating
    4.0

  Lake House Wedding Luz & Ryan 8-22-22

  Location is conveniently surrounded by marina, boats, beach and lake view for photo shooting. Food is excellent, all the guests enjoyed everything. Venue management, Chad, servers and bartender, Tristan we're all professional. Thank you Paul Shannon for the wonderful experience at the Lake House for our recent wedding 8-22-22! We had excellent compliments from our family, friends and colleagues. Definitely will refer the Lake House for any occasions. Our lifetime memory to pass on to our children and grandchildren.
  Sincerely,
  Luz and Ryan

  Location is conveniently surrounded by marina, boats, beach and lake view for photo shooting. Food is excellent, all the guests enjoyed everything. Venue management, Chad, servers and bartender, Tristan we're all professional. Thank you Paul Shannon for the wonderful experience at the Lake House for our recent wedding 8-22-22! We had excellent compliments from our family, friends and colleagues. Definitely will refer the Lake House for any occasions. Our lifetime memory to pass on to our children and grandchildren.
  Sincerely,
  Luz and Ryan

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• Emily M. Sent on 29/06/2022
  4.6 out of 5 rating

  4.6
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    5.0
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    4.0
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    5.0

  Beautiful Evening

  We had our wedding at the Lake House this past weekend. Paul, the owner, and Chad, the General Manager, were awesome. They were both very easy to talk to and super accommodating and understanding of the fact that we had no idea how to plan a wedding.
  
  Chad was our Coordinator the day-of. He was so relaxed and patient, and answered all of my silly last minute questions. I was able to keep calm and enjoy myself knowing that we were in good hands. My entire family loved working, and even just chatting, with Chad.
  
  Finally, the view from the venue, and especially that gorgeous balcony, can not be beat. We had about 60 guests, and had more than enough room while still feeling intimate, and the sun setting behind the archway was so dreamy! I’d highly recommend the Lakehouse, Paul, Chad, and their entire staff. Well done!

  We had our wedding at the Lake House this past weekend. Paul, the owner, and Chad, the General Manager, were awesome. They were both very easy to talk to and super accommodating and understanding of the fact that we had no idea how to plan a wedding.
  
  Chad was our Coordinator the day-of. He was so relaxed and patient, and answered all of my silly last minute questions. I was able to keep calm and enjoy myself knowing that we were in good hands. My entire family loved working, and even just chatting, with Chad.
  
  Finally, the view from the venue, and especially that gorgeous balcony, can not be beat. We had about 60 guests, and had more than enough room while still feeling intimate, and the sun setting behind the archway was so dreamy! I’d highly recommend the Lakehouse, Paul, Chad, and their entire staff. Well done!
• Pat P. Sent on 07/11/2021
  4 out of 5 rating

  4.0
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    4.0
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    4.0
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    4.0 out of 5 rating
    4.0
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    4.0
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    4.0 out of 5 rating
    4.0

  My daughter's wedding

  My daughter's wedding was on September 24th 2021. Everything from the venue to the service was excellent. The guests were raving about the food especially the maple-glazed salmon. Huge thank you to Paul and the rest of the staff.

  My daughter's wedding was on September 24th 2021. Everything from the venue to the service was excellent. The guests were raving about the food especially the maple-glazed salmon. Huge thank you to Paul and the rest of the staff.

  The Lake House's reply:

  Thanks Pat, It was a pleasure for us to make your daughter's wedding as special as possible. I will pass on the kind words to the rest of the staff.
• Kaitlynn R. Sent on 04/09/2021
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0

  Overall Great

  We were somewhat hesitant given a few negative reviews, but thankfully our day went off without a hitch and we are so pleased. We spoke exclusively with Paul and he answered all our questions and was flexible with us setting up two mornings in advance of our wedding. Chad ended up being on the day of our wedding and though we hardly saw him, he was friendly and was here and there during the festivities to watch over them. We booked just three months out after our original venue canceled due to the pandemic, so we were very happy when the food served was all cooked perfectly and brought out in excellent time. The outdoor terrace is stunning for photos, and on non-humid days is absolutely wonderful! The algae showed up due to the intense hot summer, but we hardly noticed. ;)

  We were somewhat hesitant given a few negative reviews, but thankfully our day went off without a hitch and we are so pleased. We spoke exclusively with Paul and he answered all our questions and was flexible with us setting up two mornings in advance of our wedding. Chad ended up being on the day of our wedding and though we hardly saw him, he was friendly and was here and there during the festivities to watch over them. We booked just three months out after our original venue canceled due to the pandemic, so we were very happy when the food served was all cooked perfectly and brought out in excellent time. The outdoor terrace is stunning for photos, and on non-humid days is absolutely wonderful! The algae showed up due to the intense hot summer, but we hardly noticed. ;)
• Embee Sent on 13/09/2020
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Bridal Shower

  Had my bridal shower here. It was rescheduled 3 times due to covid. I was pleasantly surprised at how accommodating they were. Not only did they not charge us for moving the date 3 times, they also did not increase their prices. We had significantly less people than what was agreed (due to the 50 gathering limit). They did not charge us more despite the changes. They were extremely flexible. For the price, service and incredible view, I highly recommend.

  Had my bridal shower here. It was rescheduled 3 times due to covid. I was pleasantly surprised at how accommodating they were. Not only did they not charge us for moving the date 3 times, they also did not increase their prices. We had significantly less people than what was agreed (due to the 50 gathering limit). They did not charge us more despite the changes. They were extremely flexible. For the price, service and incredible view, I highly recommend.
• Amanda S. Sent on 07/10/2019
  4.6 out of 5 rating

  4.6
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    5.0
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    5.0
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    5.0 out of 5 rating
    5.0
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    3.0 out of 5 rating
    3.0

  Wonderful!

  Beautiful views and great staff. Chad was amazing and very helpful though out process.

  Beautiful views and great staff. Chad was amazing and very helpful though out process.

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