Reviews for Triwood Community Association

Reviews

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• Featured

  Janet Sent on 12/09/2023
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0
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    5.0

  The best night of our lives!

  We can't say enough about Triwood. Renee and her team came together and made it a perfect night to remember. The food was fantastic, Renee was such a huge help and was always there to help from the start, right to the finish line.
  
  The venue itself is stunning and so easy to decorate to suit your theme. It has 2 big rooms so you have plenty of space to do your entire wedding including ceremony or, as we did, separate areas for cocktail hour and reception.
  
  We were planning from out of province so I think the biggest thing for me was how professional, helpful and amazing Renee, Jennifer amd the whole team were to work with.
  
  5 out of 5 for sure

  We can't say enough about Triwood. Renee and her team came together and made it a perfect night to remember. The food was fantastic, Renee was such a huge help and was always there to help from the start, right to the finish line.
  
  The venue itself is stunning and so easy to decorate to suit your theme. It has 2 big rooms so you have plenty of space to do your entire wedding including ceremony or, as we did, separate areas for cocktail hour and reception.
  
  We were planning from out of province so I think the biggest thing for me was how professional, helpful and amazing Renee, Jennifer amd the whole team were to work with.
  
  5 out of 5 for sure

  Triwood Community Association's reply:

  Thank you for the kind words he Janet! It was a pleasure working with and getting to know you and Erik.
• Justina S. Sent on 11/11/2023
  5 out of 5 rating

  5.0
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    5.0
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    5.0

  Amazing Venue

  My parents were married here years ago and this was the first venue we checked out. Fell inlove immediately and booked. It was beautiful and exactly what we needed and wanted.
  We didn't use their catering as we wanted something different, but we did book their bar and bartenders, and paid their corkage fee.
  
  We also didn't book the evening prior or day after for clean up and this all in one day.
  I believe their pricing and such have changed after we booked, so definitely check out their website. but we would highly recommend this venue regardless.
  
  Everyone we communicated with was super nice and very quick to respond. All questions were answered, and we had a TON. 😆
  
  It was beautiful!

  My parents were married here years ago and this was the first venue we checked out. Fell inlove immediately and booked. It was beautiful and exactly what we needed and wanted.
  We didn't use their catering as we wanted something different, but we did book their bar and bartenders, and paid their corkage fee.
  
  We also didn't book the evening prior or day after for clean up and this all in one day.
  I believe their pricing and such have changed after we booked, so definitely check out their website. but we would highly recommend this venue regardless.
  
  Everyone we communicated with was super nice and very quick to respond. All questions were answered, and we had a TON. 😆
  
  It was beautiful!
• Jen G. Sent on 30/09/2023
  5 out of 5 rating

  5.0
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    5.0
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    5.0

  A beautiful venue with great value!

  Triwood was a dream to work with for our wedding. Renee and Jennifer were both extremely helpful, responsive, and professional in all of our dealings. The value of services for the price is unmatched and the banquet hall is beautiful with floor to ceiling windows making it a dream for natural lighting. Set up and take down of essentials (chairs, tables, tablecloths, dinnerware, garbage, including room turnover) was all included which was absolutely amazing and something you have to do for yourself at many other venues of similar price range. There are options for both hosting your own bar or having cash bar, or a mix of the two. They allowed us to bring our own table wine and have a cash bar which was a great compromise. The food was great. The guests had nothing but great things to say. I highly recommend this venue and team to work with for your wedding.

  Triwood was a dream to work with for our wedding. Renee and Jennifer were both extremely helpful, responsive, and professional in all of our dealings. The value of services for the price is unmatched and the banquet hall is beautiful with floor to ceiling windows making it a dream for natural lighting. Set up and take down of essentials (chairs, tables, tablecloths, dinnerware, garbage, including room turnover) was all included which was absolutely amazing and something you have to do for yourself at many other venues of similar price range. There are options for both hosting your own bar or having cash bar, or a mix of the two. They allowed us to bring our own table wine and have a cash bar which was a great compromise. The food was great. The guests had nothing but great things to say. I highly recommend this venue and team to work with for your wedding.
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• Sarah Sent on 07/06/2022
  2.4 out of 5 rating

  2.4
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    2.0
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    1.0
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    3.0
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    3.0

  Ended up canceling

  We had the worst time dealing with Triwood that we ended up canceling. It always took weeks to get a response via email from the events coordinator and I would even try to call and it would go to voicemail and I would get a response via email. I actually had to go to the manager of the facility to get my questions answered at one point. We were pretty put out by the professionalism as you would think if you are hosting weddings and paying a significant amount of money then you could at least get a 2-5 business day MAX response time. The prices were upped right after we booked and we had to pay the new implemented ones. We ended up asking for a refund due to covid and the headache that we experienced through the booking and the last year of communication. The place is beautiful but it wasn’t worth the headache in my opinion.

  We had the worst time dealing with Triwood that we ended up canceling. It always took weeks to get a response via email from the events coordinator and I would even try to call and it would go to voicemail and I would get a response via email. I actually had to go to the manager of the facility to get my questions answered at one point. We were pretty put out by the professionalism as you would think if you are hosting weddings and paying a significant amount of money then you could at least get a 2-5 business day MAX response time. The prices were upped right after we booked and we had to pay the new implemented ones. We ended up asking for a refund due to covid and the headache that we experienced through the booking and the last year of communication. The place is beautiful but it wasn’t worth the headache in my opinion.
• Rebecca H. Sent on 29/10/2021
  3.2 out of 5 rating

  3.2
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    4.0
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    2.0
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    3.0

  The good and bad

  The good -
  We had our ceremony and reception at Triwood, renting the 2 halls.
  This was a beautiful venue, the lighting is stunning and it helped make our day easier.
  The food was amazing and the caterers were flexible with the changing covid times.
  
  The bad-
  If you thrive on communication, I suggest look away.
  
  We had issues getting ahold of triwood to start, we finally got a viewing and loved it. Jennifer went over the top to help us because we were out of town, even coming in on days off.
  As soon as we got the deposit down the communication began to lack.
  We were planning this wedding during Covid so I blame that partially, we had to zig and zag alot.
  There was multiple instances where I had to send multiple messages to get an answer. Sending multiple requests for quotes, and time sensitive things.
  Once I got Jennifer's cell phone number a month prior to the wedding, it got better and also worse. It felt like my time ment nothing, multiple questions left unanswered or "read" deadlines promised and not fulfilled.
  Jennifer did come through as our day of coordinator helping set up the hall and making things perfect for us.
  The most frustrating part was after the wedding, in regards to getting our deposit back. We signed signed contract stating we would receive it back within 2 weeks or 10 buisness days.
  We didn't recieve our money back until almost a month later.
  We planned this wedding ourselves, we didn't have a wedding planner, and we also lived 6 hours away, making the lapse in communication extremely frustrating.
  Our wedding was the best day of my life, and I wouldn't change the venue for anything, things just need to be managed better.
  
  I heard amazing things prior to booking with triwood and Jennifer which made us more excited to book them and I'm wondering where that changed.

  The good -
  We had our ceremony and reception at Triwood, renting the 2 halls.
  This was a beautiful venue, the lighting is stunning and it helped make our day easier.
  The food was amazing and the caterers were flexible with the changing covid times.
  
  The bad-
  If you thrive on communication, I suggest look away.
  
  We had issues getting ahold of triwood to start, we finally got a viewing and loved it. Jennifer went over the top to help us because we were out of town, even coming in on days off.
  As soon as we got the deposit down the communication began to lack.
  We were planning this wedding during Covid so I blame that partially, we had to zig and zag alot.
  There was multiple instances where I had to send multiple messages to get an answer. Sending multiple requests for quotes, and time sensitive things.
  Once I got Jennifer's cell phone number a month prior to the wedding, it got better and also worse. It felt like my time ment nothing, multiple questions left unanswered or "read" deadlines promised and not fulfilled.
  Jennifer did come through as our day of coordinator helping set up the hall and making things perfect for us.
  The most frustrating part was after the wedding, in regards to getting our deposit back. We signed signed contract stating we would receive it back within 2 weeks or 10 buisness days.
  We didn't recieve our money back until almost a month later.
  We planned this wedding ourselves, we didn't have a wedding planner, and we also lived 6 hours away, making the lapse in communication extremely frustrating.
  Our wedding was the best day of my life, and I wouldn't change the venue for anything, things just need to be managed better.
  
  I heard amazing things prior to booking with triwood and Jennifer which made us more excited to book them and I'm wondering where that changed.
• Leah M. Sent on 25/11/2020
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0

  Amazing Service!

  We booked with Triwood over the summer for our upcoming wedding this winter. Jennifer was amazing in responding, letting us know the restrictions, and quick to answer any questions. Unfortunately due to the pandemic we are not able to have our reception with Triwood but they were so understanding and we were able to cancel with not hassle. I was so looking forward to having our wedding here but this covid thing just won’t allow. Looking forward to using triwood in the future sometime. Jennifer is the best and the space is pretty and such a good deal! I have no doubt they would have provided us a wonderful party!

  We booked with Triwood over the summer for our upcoming wedding this winter. Jennifer was amazing in responding, letting us know the restrictions, and quick to answer any questions. Unfortunately due to the pandemic we are not able to have our reception with Triwood but they were so understanding and we were able to cancel with not hassle. I was so looking forward to having our wedding here but this covid thing just won’t allow. Looking forward to using triwood in the future sometime. Jennifer is the best and the space is pretty and such a good deal! I have no doubt they would have provided us a wonderful party!
• Meg K. Sent on 21/01/2020
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0
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    5.0 out of 5 rating
    5.0

  June Wedding 2019 - Beautiful local venue - Blank slate to create your perfect day!

  We got married in June 2019 - Triwood was a beautiful option for us, as we wanted a venue in Calgary, and one that gave us flexibility to bring our own vendors. They have big bright windows and clean colours on floors and walls. The venue is your oyster when it comes to decor! They were responsive and allowed us to drop by on multiple occasions to measure the space. They repainted the walls with fresh paint right before our wedding (maybe by chance) and it looked so clean. We ended up having the ceremony in a park only 5-minutes away. They reserved us parking out front for wedding party and family. Jennifer joined the team half way through our planning process with Triwood, but was amazing to pick up the details so quickly in the transition. They added an extra bartender for us as requested and were great with changes we wanted to make to the regular set up. The host toonie bar is highly recommended as the staff working our event were friendly to all. They have renovated bathrooms which are lovely too and nice for guests. The space also has a built in stage where our DJ set up, keeping more room available on the dance floor. We did not use their catering service, but heard great things and was one of our options. Overall, great experience! Thank you Triwood Team.

  We got married in June 2019 - Triwood was a beautiful option for us, as we wanted a venue in Calgary, and one that gave us flexibility to bring our own vendors. They have big bright windows and clean colours on floors and walls. The venue is your oyster when it comes to decor! They were responsive and allowed us to drop by on multiple occasions to measure the space. They repainted the walls with fresh paint right before our wedding (maybe by chance) and it looked so clean. We ended up having the ceremony in a park only 5-minutes away. They reserved us parking out front for wedding party and family. Jennifer joined the team half way through our planning process with Triwood, but was amazing to pick up the details so quickly in the transition. They added an extra bartender for us as requested and were great with changes we wanted to make to the regular set up. The host toonie bar is highly recommended as the staff working our event were friendly to all. They have renovated bathrooms which are lovely too and nice for guests. The space also has a built in stage where our DJ set up, keeping more room available on the dance floor. We did not use their catering service, but heard great things and was one of our options. Overall, great experience! Thank you Triwood Team.

  • +4 Photos

  Triwood Community Association's reply:

  Thank you for the review Meg! I'm happy everything turned out so well.
  
  It was lovely working with you guys.
  
  Best Wishes,
  Jennifer
• Ron Sent on 09/12/2019
  5 out of 5 rating

  5.0
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    5.0
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    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Perfect venue to celebrate our engagement!

  The Charleswood and Collingwood Halls were the perfect place to host our engagement party. The option to rent out both for our event allowed our guests the chance to mingle, dance, and left plenty of room for the buffet line.
  The Charleswood hall features beautiful windows that overlook the park, and each panel of curtains has twinkle lights which set the perfect atmosphere that I wouldn’t have been able to do myself!
  Jennifer was an absolute delight to work with. I couldn't have asked for a better coordinator. She was readily available to answer any questions we had (including a phone call at 9pm the night before the engagement party), was unbelievably accommodating for any requests we had, and followed up after the event to ensure everything was a success.
  The beautiful venue is enough of a reason to book for your event, but Jen made the entire process that much better.

  The Charleswood and Collingwood Halls were the perfect place to host our engagement party. The option to rent out both for our event allowed our guests the chance to mingle, dance, and left plenty of room for the buffet line.
  The Charleswood hall features beautiful windows that overlook the park, and each panel of curtains has twinkle lights which set the perfect atmosphere that I wouldn’t have been able to do myself!
  Jennifer was an absolute delight to work with. I couldn't have asked for a better coordinator. She was readily available to answer any questions we had (including a phone call at 9pm the night before the engagement party), was unbelievably accommodating for any requests we had, and followed up after the event to ensure everything was a success.
  The beautiful venue is enough of a reason to book for your event, but Jen made the entire process that much better.

  • +2 Photos

  Triwood Community Association's reply:

  Thank you Ronda! Congratulations on your engagement. It was a pleasure working with the two of you.
• Kaylee N. Sent on 26/11/2019
  4.6 out of 5 rating

  4.6
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    5.0
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    3.0 out of 5 rating
    3.0
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    5.0 out of 5 rating
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    5.0 out of 5 rating
    5.0

  Beautiful venue!

  Triwood was great! The two halls are in great shape and looked beautiful for our wedding. The food was AMAZING! A bonus is the staff putting away tables/chairs the next day to help with clean up. Very reasonably priced too! We we very happy with having our wedding at Triwood!

  Triwood was great! The two halls are in great shape and looked beautiful for our wedding. The food was AMAZING! A bonus is the staff putting away tables/chairs the next day to help with clean up. Very reasonably priced too! We we very happy with having our wedding at Triwood!

  • +2 Photos
• Jessie Sent on 23/11/2019
  4.6 out of 5 rating

  4.6
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    5.0 out of 5 rating
    5.0
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    4.0 out of 5 rating
    4.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    4.0 out of 5 rating
    4.0

  Beautiful and spacious venue. Easy setup/take down. Tasty food. Great value.

  We rented both halls for a 95ppl wedding reception. The Charleswood hall had plenty of natural lighting. The string lights on the curtains were beautiful. The staff took care of setting up tables and taking down which made our life a lot easier. We had access to the venue the afternoon prior to the wedding to set up the decors. With help from a few family members and my wedding coordinator, we put out center pieces, photos and other decors in just a couple of hours. The in-house catering team was brilliant. Food was delicious and service was friendly and quick. The late night poutine buffet was an absolute hit! The Charleswood hall had plenty of space to dance. Sound was great. We used our own liquor and hired bartenders from Triwood. Both corkage fee and bartender wage were reasonable. We had a blast at the wedding reception!

  We rented both halls for a 95ppl wedding reception. The Charleswood hall had plenty of natural lighting. The string lights on the curtains were beautiful. The staff took care of setting up tables and taking down which made our life a lot easier. We had access to the venue the afternoon prior to the wedding to set up the decors. With help from a few family members and my wedding coordinator, we put out center pieces, photos and other decors in just a couple of hours. The in-house catering team was brilliant. Food was delicious and service was friendly and quick. The late night poutine buffet was an absolute hit! The Charleswood hall had plenty of space to dance. Sound was great. We used our own liquor and hired bartenders from Triwood. Both corkage fee and bartender wage were reasonable. We had a blast at the wedding reception!

  • +12 Photos

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