Reviews for Westwood Plateau Golf and Country Club

Westwood Plateau Golf and Country Club

Coquitlam, British Columbia

4.7 out of 5 rating, 36 reviews

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4.7 out of 5 rating

36 reviews

94% recommend it

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Quality of service
4.7 out of 5 rating
Response time
4.5 out of 5 rating
Professionalism
4.6 out of 5 rating
Value
4.8 out of 5 rating
Flexibility
4.7 out of 5 rating

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Awards

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Westwood Plateau Golf and Country Club - 4

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Allie V. Sent on 18/10/2024

4.4 out of 5 rating
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  5.0 out of 5 rating
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Comfortable and Confident

We had an amazing wedding at Westwood! The day of wedding coordinator was amazing and made us feel comfortable and confident with the whole experience. The venue is beautiful and the food was amazing!

We had an amazing wedding at Westwood! The day of wedding coordinator was amazing and made us feel comfortable and confident with the whole experience. The venue is beautiful and the food was amazing!
Caroline R. Sent on 24/07/2024

5 out of 5 rating
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Amazing food, awesome service, fantastic price

This venue was everything I could have ever dreamed for, and more. The whole wedding/events department was a breeze to work with, Stephanie, Danielle, and Lala was an awesome day-of-coordinator. I didn't have to hire many other vendors because they have so many in-house services. Food, ceremony and reception locations, linens, seats, decor, florals, bridal suites to get ready, some planning and a full day-of-coordinator. I felt almost no wedding stress the entire time I worked with them. I knew that they host many weddings every year and know exactly what to expect. I could leave so many things in their hands and just arrive at a gorgeous wedding!! Thank you guys so much!

This venue was everything I could have ever dreamed for, and more. The whole wedding/events department was a breeze to work with, Stephanie, Danielle, and Lala was an awesome day-of-coordinator. I didn't have to hire many other vendors because they have so many in-house services. Food, ceremony and reception locations, linens, seats, decor, florals, bridal suites to get ready, some planning and a full day-of-coordinator. I felt almost no wedding stress the entire time I worked with them. I knew that they host many weddings every year and know exactly what to expect. I could leave so many things in their hands and just arrive at a gorgeous wedding!! Thank you guys so much!

Westwood Plateau Golf and Country Club's reply:

Hi Caroline,

Thank you so much for sharing your wonderful experience at Westwood Plateau! I'm thrilled to hear that everything turned out to be your dream wedding and that the staff, especially Stephanie, Danielle, and Lala, provided such exceptional support.

It is also fantastic to hear that the in-house services helped reduce the stress of planning and allowed you to enjoy every moment.

If you have any stories from the day or photos you’d like to share, we’d love to see them! Congratulations again on such a beautiful occasion.
Geneviève Sent on 16/04/2024

4.4 out of 5 rating
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Great food

We chose Westwood Plateau because it was in our own neighborhood. We had heard so many amazing things about the food and it really did show on our big day. Although there were a few mishaps, including a tour during our set up when we needed them, management and the employees tried their best to rectify the issues as soon as possible. Even when my dress had a black mark on it, the manager came in to try and help and it really made a difference. my husband and I have very specific diet restrictions, and they even on the fly were able to make us platters of food just for the two of us. They were able to get rid of all of the decor that we didn’t want (it was Christmas time) and made beautiful suggestions to our room Which included small vases with all the floating candles as in the cubbies behind our head table. They were very accommodating and very helpful. As a wedding planner I am very excited to recommend them again in the future for my clients.

We chose Westwood Plateau because it was in our own neighborhood. We had heard so many amazing things about the food and it really did show on our big day. Although there were a few mishaps, including a tour during our set up when we needed them, management and the employees tried their best to rectify the issues as soon as possible. Even when my dress had a black mark on it, the manager came in to try and help and it really made a difference. my husband and I have very specific diet restrictions, and they even on the fly were able to make us platters of food just for the two of us. They were able to get rid of all of the decor that we didn’t want (it was Christmas time) and made beautiful suggestions to our room Which included small vases with all the floating candles as in the cubbies behind our head table. They were very accommodating and very helpful. As a wedding planner I am very excited to recommend them again in the future for my clients.

Winnie Sent on 09/08/2022

5 out of 5 rating
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Summer wedding

What we loved most:
- outdoor ceremony was surrounded by trees which provided some shade (perfect for the summer months)
- Danielle and the team were so professional and accommodating.. due to COVID they had allowed us to set up an outdoor table for a few guests who weren’t comfortable eating indoors
- the abundant amount of food on the buffet table… everyone enjoyed it!
- the venue itself is beautiful
- prices are fairly reasonable compared to other venues, drinks were also reasonably priced and served good quality liquor
- Janet our day of coordinator was amazing and made the entire bridal party feel taken care of

Cons:
- buffet package includes cocktail hour drinks and canapés… no way to opt out of this

We highly recommend this venue!!

What we loved most:
- outdoor ceremony was surrounded by trees which provided some shade (perfect for the summer months)
- Danielle and the team were so professional and accommodating.. due to COVID they had allowed us to set up an outdoor table for a few guests who weren’t comfortable eating indoors
- the abundant amount of food on the buffet table… everyone enjoyed it!
- the venue itself is beautiful
- prices are fairly reasonable compared to other venues, drinks were also reasonably priced and served good quality liquor
- Janet our day of coordinator was amazing and made the entire bridal party feel taken care of

Cons:
- buffet package includes cocktail hour drinks and canapés… no way to opt out of this

We highly recommend this venue!!

Westwood Plateau Golf and Country Club's reply:

Hello Winnie and Jackie,

Thank you so very much for taking time to post a review about your wedding. We are so very pleased to hear that you had such a memorable experience at Westwood Plateau for your wedding this past July. It was such a pleasure to work with you both.

We wish you all the best in the future.

Danielle and The Special Events Team at Westwood Plateau
Anonymous Sent on 19/07/2022

2.4 out of 5 rating
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Beautiful venue, good food, but poor event management

The venue is beautiful and our day of coordinator was great! The day of coordinator seemed experienced and was very helpful. Our guests enjoyed the food and the setting very much and the night went well as planned. However, I wish the work leading up to the event was better and less stressful.
Overall, the management of the event was very poor with slow response time, poor communication, and lack of flexibility despite the agreement stating that some conditions are negotiable. Even when committed to a deadline, the banquet personnel was always late to provide the information (and out of office a lot, which didn't help). Attention to detail was poor, with errors all over the itinerary, which made us nervous as we were 1) not sure if they didn't understand what we wanted and 2) concerned that the quality of service would translate to the quality of the event. Luckily, the event went smoothly and well. I would highly recommend the venue for events if the events team could improve their coordination, communication, and event management style.

The venue is beautiful and our day of coordinator was great! The day of coordinator seemed experienced and was very helpful. Our guests enjoyed the food and the setting very much and the night went well as planned. However, I wish the work leading up to the event was better and less stressful.
Overall, the management of the event was very poor with slow response time, poor communication, and lack of flexibility despite the agreement stating that some conditions are negotiable. Even when committed to a deadline, the banquet personnel was always late to provide the information (and out of office a lot, which didn't help). Attention to detail was poor, with errors all over the itinerary, which made us nervous as we were 1) not sure if they didn't understand what we wanted and 2) concerned that the quality of service would translate to the quality of the event. Luckily, the event went smoothly and well. I would highly recommend the venue for events if the events team could improve their coordination, communication, and event management style.

Westwood Plateau Golf and Country Club's reply:

Hello Ada and Peter,

Thank you for taking the time to detail out your experience here with us at Westwood Plateau Golf and Country Club.

While your wedding was not the perfect day you'd hoped for, I'm glad to hear that your Day of Coordinator made the experience that much more enjoyable and that you feel as if your event went overall smoothly on the actual day.

Please note that your concerns will be properly addressed here with my colleagues and I send my most sincere apologies that this caused you some unnecessary stress leading up to your big day.

We thank you for your future recommendations and we will certainly strive to provide all Above and Beyond experiences across the board in the future.

Sincerely,

Danielle and the Special Events Department
Frey P. Sent on 16/06/2022

4.2 out of 5 rating
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  4.0 out of 5 rating
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Our day at Westwood

Our wedding was at Westwood Plateau golf course, both ceremony and reception. We did have a great day - some things could have been better though.

Our day of coordinators were very unprofessional, they were unorganized and had a different itinerary that they followed. They wanted us to push the speeches to fill time before dinner. They were also very unreliable at our rehearsal.
Communication from the venue could have been better, the banquet/ special event manager is out of the office a lot, making asking questions a bit difficult at times.

Overall though, we still had the day of our dreams and we are happy with how it turned out! Guests loved the food and setting.

Our wedding was at Westwood Plateau golf course, both ceremony and reception. We did have a great day - some things could have been better though.

Our day of coordinators were very unprofessional, they were unorganized and had a different itinerary that they followed. They wanted us to push the speeches to fill time before dinner. They were also very unreliable at our rehearsal.
Communication from the venue could have been better, the banquet/ special event manager is out of the office a lot, making asking questions a bit difficult at times.

Overall though, we still had the day of our dreams and we are happy with how it turned out! Guests loved the food and setting.

Westwood Plateau Golf and Country Club's reply:

Hello Freya,

Thank you very much for your response.

First, we'd like to say you we are so pleased to hear that you were happy with the overall turnout of your wedding.

With this being said, I apologize that we failed to exceed your expectations the weekend of your wedding and want you to know that we have followed up with the entire team working that evening to share your valid concerns and discuss ways to avoid similar situations in future.

We sincerely appreciate that you took the time to share your experience with us. While it can be difficult to know when we’ve missed the mark on a guest’s experience, its integral to the continued success of our business.

Wishing you all the best in the future.

The Special Events Department at Westwood Plateau
Kai G. Sent on 25/03/2022

5 out of 5 rating
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Flexible experience

Had an amazing experience with them. They were very flexible during COVID comparatively to other venues I've heard were not as easy to work with, in fact, they eased all our worries and concerns when we met them for the final meeting...this was when no weddings were allowed yet and we would only know 12 days before the wedding if it would happen. They were flexible on deadlines last minute changes and everything else. Extremely lovely service as well, had our appetizers rolled up to the bridal room for our wedding party to eat. The food is amazing, hands down the best wedding venue.

Had an amazing experience with them. They were very flexible during COVID comparatively to other venues I've heard were not as easy to work with, in fact, they eased all our worries and concerns when we met them for the final meeting...this was when no weddings were allowed yet and we would only know 12 days before the wedding if it would happen. They were flexible on deadlines last minute changes and everything else. Extremely lovely service as well, had our appetizers rolled up to the bridal room for our wedding party to eat. The food is amazing, hands down the best wedding venue.

Westwood Plateau Golf and Country Club's reply:

Thank you so very much for your kind words Kai! It was such a pleasure working with you both and we were happy to have you as our first group back post COVID. Wishing you all the best in the future and hope to see you here on the Plateau again soon.

Danielle and the WWP Banquet Team
Lisa Sent on 06/10/2021

5 out of 5 rating
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Couldn’t have gone any better.

Westwood is SO beautiful. Danielle and the team went above and beyond to make our day so special. There were many buffet choices at Westwood and the food was absolutely amazing. Highly recommend!!

Westwood is SO beautiful. Danielle and the team went above and beyond to make our day so special. There were many buffet choices at Westwood and the food was absolutely amazing. Highly recommend!!

Westwood Plateau Golf and Country Club's reply:

Thank you so very much Lisa!

We were so pleased that everything worked out well for both yourself and Brandon.

All the best to you in the future.

Danielle & The Westwood Plateau team.
Trina F. Sent on 26/05/2021

3.4 out of 5 rating
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Great Venue for Value

The Westwood Plateau Golf & Country Club is a beautiful place for a wedding. It has everything you need, breathtaking views, and offers a lot of value. We had a small, intimate wedding there over the May Long Weekend, and it all went well on the day; however, planning with their wedding coordinator, Marlee, beforehand was not very enjoyable. Their staff works part-time, so they are not always available. They led us astray on guest counts during Covid-19 and weren't planning on letting us know we could only have 10 guests until the last minute. It wasn't until the day of the wedding that they stepped up their game. Two staff members on the day of our wedding and rehearsal are what changed it all - Madre and Janet. They made me feel so at ease, reduced my stress, and ensured everything was perfect. Because of them, I felt a lot better about the whole situation. All in all, it was a great experience, and we are glad we chose The Westwood Plateau.

The Westwood Plateau Golf & Country Club is a beautiful place for a wedding. It has everything you need, breathtaking views, and offers a lot of value. We had a small, intimate wedding there over the May Long Weekend, and it all went well on the day; however, planning with their wedding coordinator, Marlee, beforehand was not very enjoyable. Their staff works part-time, so they are not always available. They led us astray on guest counts during Covid-19 and weren't planning on letting us know we could only have 10 guests until the last minute. It wasn't until the day of the wedding that they stepped up their game. Two staff members on the day of our wedding and rehearsal are what changed it all - Madre and Janet. They made me feel so at ease, reduced my stress, and ensured everything was perfect. Because of them, I felt a lot better about the whole situation. All in all, it was a great experience, and we are glad we chose The Westwood Plateau.
Westwood Plateau Golf and Country Club's reply:

Hello Trina,

Thank you for taking the time to write us a review about your experience with Westwood Plateau Golf & Country Club.

Overall, we are happy to know that regardless of the everchanging restrictions due to Covid19 during your planning process, and the challenges and uncertainties we all have faced during the ability to host gatherings, that you had a lovely experience and that our staff were able to assist you and accommodate your needs to make it a day to remember. We truly enjoyed assisting you with the planning of your Ceremony and at every point our intention was to be able to provide you with all possibilities of what was permitted as far as the restrictions and protocols set out by the BC government and PHO at that current time.

We wish you all the best and hope to host you again in the future!
Lisa L. Sent on 09/02/2021

5 out of 5 rating
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Danielle Is The BEST!

It has been a rough year for everyone in the events and wedding industry, especially venues. I want to praise Danielle at the WWP, who has been incredibly supportive, knowledgeable and responsive throughout the entire process for us!

I can't even imagine the amount of time Danielle and the WWP team had to invest to read, learn and implement the ever changing rules of Covid-19. The WWP has the most detailed protocols list for their clients and I so appreciate it. It shows that the health and safety of their clients and team is their top priority.

Unfortunately, the wedding has been postponed but I appreciate all the discussions we had with Danielle. Thank you for your time to sketch out floor plans, mock up invoices, go over menus, draft a detailed banquet event order, the list goes on ...

Danielle, you have been a true professional through the planning process. We hope to get back into the planning soon! Thank you!

It has been a rough year for everyone in the events and wedding industry, especially venues. I want to praise Danielle at the WWP, who has been incredibly supportive, knowledgeable and responsive throughout the entire process for us!

I can't even imagine the amount of time Danielle and the WWP team had to invest to read, learn and implement the ever changing rules of Covid-19. The WWP has the most detailed protocols list for their clients and I so appreciate it. It shows that the health and safety of their clients and team is their top priority.

Unfortunately, the wedding has been postponed but I appreciate all the discussions we had with Danielle. Thank you for your time to sketch out floor plans, mock up invoices, go over menus, draft a detailed banquet event order, the list goes on ...

Danielle, you have been a true professional through the planning process. We hope to get back into the planning soon! Thank you!