Reviews for Joconde Patisserie

Reviews

+15 User photos

• Hieu Sent on 21/10/2024
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Amazing cake

  The best cake ever! We really enjoyed our wedding cake. Our loved ones also said the same. Highly recommended

  The best cake ever! We really enjoyed our wedding cake. Our loved ones also said the same. Highly recommended

  Joconde Patisserie's reply:

  Thank you Hieu for your review. We are so Glad you and your guests enjoyed the cake. We hope to hear from you in the futrue for other events as well :)
• Rosaline N. Sent on 19/10/2024
  4.8 out of 5 rating

  4.8
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    4.0 out of 5 rating
    4.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Delicious and Pretty Wedding Cake

  Ordering the cake was the easiest part of the wedding planning. Everything is done online. We ordered the tasting cake first to try the flavor and the lemon lavender was our favorite. We tried 3-4 other places but knew instantly we wanted Joconde for our wedding cake. It's easier to get hold-off someone by phone call, since email would take a while to get a reply. The owner was really nice on the phone and she delivered our wedding cake in person. During our wedding day the cake was perfect! Not too dry or too soft, not too sweet either. Our families love the cake too! Highly recommend!

  Ordering the cake was the easiest part of the wedding planning. Everything is done online. We ordered the tasting cake first to try the flavor and the lemon lavender was our favorite. We tried 3-4 other places but knew instantly we wanted Joconde for our wedding cake. It's easier to get hold-off someone by phone call, since email would take a while to get a reply. The owner was really nice on the phone and she delivered our wedding cake in person. During our wedding day the cake was perfect! Not too dry or too soft, not too sweet either. Our families love the cake too! Highly recommend!

  Joconde Patisserie's reply:

  Thank you Rosaline for your lovely review. It was a pleasure to be a part of your wedding celebration and we are thrilled to hear you enjoyed the cake as much as we enjoyed making it for you. We hope to hear from you for future events and would be honoured if you recommended us to your friends and family members too :)
• Edwin C. Sent on 26/06/2024
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Perfect wedding cake

  We have evaluated a lot of cake shops and finally decided Joconde because:
  1. Eatable flowers!! many other shops only provide fresh flowers as decoration and even some of the shops requested us to deliver the flowers to them before the wedding. But the chef Behnaz made sugar flowers which just look like real!
  2. Behnaz also matches the cake colour with our wedding theme colour and allows us to place our customized figurine on top of our wedding cake which makes our cake special.
  3. The flavour: As we prefer less sweet cake, the vanilla Earl Grey tested so good! All of our guests love it!!
  Highly recommend!!!!
  

  We have evaluated a lot of cake shops and finally decided Joconde because:
  1. Eatable flowers!! many other shops only provide fresh flowers as decoration and even some of the shops requested us to deliver the flowers to them before the wedding. But the chef Behnaz made sugar flowers which just look like real!
  2. Behnaz also matches the cake colour with our wedding theme colour and allows us to place our customized figurine on top of our wedding cake which makes our cake special.
  3. The flavour: As we prefer less sweet cake, the vanilla Earl Grey tested so good! All of our guests love it!!
  Highly recommend!!!!
  

  Joconde Patisserie's reply:

  Thank you Edwin for your review, we are thrilled you enjoyed the cake and also the service and ordering. We take pride in our handmade edible flowers and are so happy you appreciate them too :)
  We hope to hear from you very soon for other events as well :)
Are you interested?
Send a message
• Karolina M. Sent on 28/03/2023
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Delicious and Elegant Cake!

  The cake was as beautiful in person as it was online! And absolutely delicious as well!

  The cake was as beautiful in person as it was online! And absolutely delicious as well!
• Karen Sent on 17/09/2022
  3.2 out of 5 rating

  3.2
  • Quality of service
    2.0 out of 5 rating
    2.0
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    5.0 out of 5 rating
    5.0
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    3.0 out of 5 rating
    3.0
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    2.0 out of 5 rating
    2.0
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    4.0 out of 5 rating
    4.0

  very high expectation and disappointment at the same time

  Hello,
  
  I'm Karen, I appreciate your punctuality in our happy wedding day, the cake looked wonderful, as shown in the website pictures, however, the inside of the cake was dry, and when we cut our cake it crumbled, it also had too much frosting or meringue between the 4 layers and around the cake, which made the cake greasy, also, it lacked more peach filling, since it was the flavor we selected. It was very disappointing to see that most of our guests did not eat the cake and I was one of them, because of all the above mentioned.

  Hello,
  
  I'm Karen, I appreciate your punctuality in our happy wedding day, the cake looked wonderful, as shown in the website pictures, however, the inside of the cake was dry, and when we cut our cake it crumbled, it also had too much frosting or meringue between the 4 layers and around the cake, which made the cake greasy, also, it lacked more peach filling, since it was the flavor we selected. It was very disappointing to see that most of our guests did not eat the cake and I was one of them, because of all the above mentioned.
• Victoria Sent on 11/07/2022
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Definitely worth it!

  Behnaz did an incredible job, and was able to capture my vision very well! The cake looked and tasted incredible! Thank you!!

  Behnaz did an incredible job, and was able to capture my vision very well! The cake looked and tasted incredible! Thank you!!
• Arianne W. Sent on 21/06/2022
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Beautiful and delicious Cake

  The cake was delicious, not too sweet. I left the fresh flowers at the reception area for the pastry chef to decorate my cake as I wanted and the decors was very nice. Cake was delivered on time.

  The cake was delicious, not too sweet. I left the fresh flowers at the reception area for the pastry chef to decorate my cake as I wanted and the decors was very nice. Cake was delivered on time.
• Lindsay D. Sent on 26/10/2020
  4.6 out of 5 rating

  4.6
  • Quality of service
    5.0 out of 5 rating
    5.0
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    4.0 out of 5 rating
    4.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    4.0 out of 5 rating
    4.0

  Yummiest cake ever!

  Our wedding cake was so delicious and exactly what I pictured. I would highly recommend Behnaz!

  Our wedding cake was so delicious and exactly what I pictured. I would highly recommend Behnaz!

  Joconde Patisserie's reply:

  Congratulations on your wedding again Lindsay.
  We are thrilled that you enjoyed your wedding cake and would be honoured to hear from you for any future events you have as well.
• Laura G. Sent on 30/12/2019
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Beautiful and delicious wedding cake

  We had a great experience with Joconde. Behnaz was very helpful and created exactly what I wanted! I had many comments on how beautiful and delicious the cake was.

  We had a great experience with Joconde. Behnaz was very helpful and created exactly what I wanted! I had many comments on how beautiful and delicious the cake was.
• Maeve W. Sent on 26/09/2019
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Amazing cake/cupcakes and beautiful spread

  Oh my god, Behnaz is absolutely incredible! Not only were the cakes and cupcakes incredibly delicious, just LOOK at the spread she created for our wedding day. I would recommend her to anyone looking for a beautiful AND delicious wedding cake. The cake/cupcakes got rave reviews from our guests.

  Oh my god, Behnaz is absolutely incredible! Not only were the cakes and cupcakes incredibly delicious, just LOOK at the spread she created for our wedding day. I would recommend her to anyone looking for a beautiful AND delicious wedding cake. The cake/cupcakes got rave reviews from our guests.

  Joconde Patisserie's reply:

  Thank you for your review Maeve. It was an absolute pleasure to be a part of your wedding day and we are beyond happy to hear that you and your guests enjoyed the cake and cupcakes. It would be an honour to hear from you for your future events as well.

Are you interested?

Send a message