Reviews for Mitchel's Cake & Dessert Co.
View more informationReviews
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Quality of service 4.8 out of 5 rating
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Response time 4.8 out of 5 rating
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Professionalism 4.8 out of 5 rating
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Value 4.8 out of 5 rating
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Flexibility 4.8 out of 5 rating
Awards
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Dwayne M. Sent on 05/11/20241 out of 5 rating
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Quality of service 1.0 out of 5 rating
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Response time 1.0 out of 5 rating
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Professionalism 1.0 out of 5 rating
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Value 1.0 out of 5 rating
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Flexibility 1.0 out of 5 rating
Representative was very dismissive, telling us that this not how it works here, meaning, showing up at the address of the business, very disrespectful
As business owners ourselves, we would not recommend this company to anyone.As business owners ourselves, we would not recommend this company to anyone. -
Quality of service
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Thelma Sent on 21/10/20244.4 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 3.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Delicious Wedding Cake & Cupcakes
We ordered our wedding cake and cupcakes from Mitchell's Cakes and were very happy with the experience! The cupcakes were a big hit with our guests, and the cake itself was absolutely delicious—definitely a 10/10 for taste. The cost was also reasonable for what we ordered.
There were just a couple of small areas for improvement. I picked up the cake stand ahead of time, and while the cake and cupcakes were delivered on the day of, the stand was made of plain cardboard, which didn’t match the elegance we envisioned. We decorated it ourselves, but it looked more like a grade school art project. I would have gladly paid for a rental glass stand to elevate the presentation.
Overall, we highly recommend Mitchell's Cakes for anyone looking for delicious, well-priced desserts. A little more attention to presentation would take the experience to the next level!We ordered our wedding cake and cupcakes from Mitchell's Cakes and were very happy with the experience! The cupcakes were a big hit with our guests, and the cake itself was absolutely delicious—definitely a 10/10 for taste. The cost was also reasonable for what we ordered.
There were just a couple of small areas for improvement. I picked up the cake stand ahead of time, and while the cake and cupcakes were delivered on the day of, the stand was made of plain cardboard, which didn’t match the elegance we envisioned. We decorated it ourselves, but it looked more like a grade school art project. I would have gladly paid for a rental glass stand to elevate the presentation.
Overall, we highly recommend Mitchell's Cakes for anyone looking for delicious, well-priced desserts. A little more attention to presentation would take the experience to the next level! -
Quality of service
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Nicole P. Sent on 01/01/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Dream Wedding Buttercream Wedding Cake
I've ordered several cakes from Mitchel's in the past for big life events so getting our wedding cake from them was no different. We ended up choosing a 3 tier for our main wedding cake with maple (5") , lemon with raspberry filling (8") and marble cake (12") and carrot cake without nuts (8") and cream cheese frosting for the grooms cake.
We asked for a cake large enough to serve approximately 100 guests and it was the perfect amount. Our venue did slice our cake and they were larger than a typical cake serving slice as well! The cake was absolutely delicious, great flavour and crumb to the cake especially the maple and carrot cake!
There was great communication with Brent and was prompt to answer any of my questions I had throughout the process. Highly recommend to anyone looking for a delicious buttercream cake!I've ordered several cakes from Mitchel's in the past for big life events so getting our wedding cake from them was no different. We ended up choosing a 3 tier for our main wedding cake with maple (5") , lemon with raspberry filling (8") and marble cake (12") and carrot cake without nuts (8") and cream cheese frosting for the grooms cake.
We asked for a cake large enough to serve approximately 100 guests and it was the perfect amount. Our venue did slice our cake and they were larger than a typical cake serving slice as well! The cake was absolutely delicious, great flavour and crumb to the cake especially the maple and carrot cake!
There was great communication with Brent and was prompt to answer any of my questions I had throughout the process. Highly recommend to anyone looking for a delicious buttercream cake!-
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+2 Photos
Mitchel's Cake & Dessert Co.'s reply:
Great to hear you were so happy with not only your cakes but the whole process. Honoured to be part of so many life events and we look forward to making your next one a little sweeter! -
Quality of service
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Charlton Sent on 03/12/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great cake!
Thank you so much for our amazing wedding cake! It looked amazing and tasted even better. So many options and we are enjoying it still!Thank you so much for our amazing wedding cake! It looked amazing and tasted even better. So many options and we are enjoying it still!Mitchel's Cake & Dessert Co.'s reply:
You're very welcome and it was our pleasure to be able to add a bit of sweetness to your wedding. We hope your guests enjoyed the strawberry and coconut cake flavours as much as you did! -
Quality of service
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Amanda W. Sent on 24/10/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
So happy we went with Mitchel's Cake and Dessert Co.
Our cake by Mitchel's Cake and Dessert Company was delicious and beautiful! We received many compliments from our guests about how the cake looked and tasted fantastic. Also, we loved that we had the option to choose two different flavours for our wedding cake, which worked out perfectly since my husband and I had two different favourite flavours when we went to our tasting. The whole process of choosing a design and ordering a cake was effortless, as Mitchel’s Cake and Dessert Company handled everything from start to finish. They delivered the cake to our venue and set it up as well. We didn’t have to lift a finger! I highly recommend going with Mitchel’s Cake and Dessert Company!Our cake by Mitchel's Cake and Dessert Company was delicious and beautiful! We received many compliments from our guests about how the cake looked and tasted fantastic. Also, we loved that we had the option to choose two different flavours for our wedding cake, which worked out perfectly since my husband and I had two different favourite flavours when we went to our tasting. The whole process of choosing a design and ordering a cake was effortless, as Mitchel’s Cake and Dessert Company handled everything from start to finish. They delivered the cake to our venue and set it up as well. We didn’t have to lift a finger! I highly recommend going with Mitchel’s Cake and Dessert Company!Mitchel's Cake & Dessert Co.'s reply:
Great to hear you were so happy not only with the final result but also the whole process. Hearing your guests were also impressed with both the look and taste is gratifying and nice to know we could make everyones day a bit sweeter. We look forward to helping you celebrate your next event! -
Quality of service
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Laura Sent on 16/10/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful wedding cake, delicious, and absolutely professional and amazing communication!
I cannot recommend Mitchel’s Cakes enough. They were very professional, had great and fast communication, were amazing to work with, and made/delivered the most beautiful and delicious cake for our wedding. Will be recommending them to anyone needing a cake or getting married .I cannot recommend Mitchel’s Cakes enough. They were very professional, had great and fast communication, were amazing to work with, and made/delivered the most beautiful and delicious cake for our wedding. Will be recommending them to anyone needing a cake or getting married .Mitchel's Cake & Dessert Co.'s reply:
Thank you and great to hear you were so happy with everything. It was our pleasure to be able to make your day a bit sweeter and we look forward to helping you celebrate your next event. -
Quality of service
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Karlee Sent on 10/10/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Best Wedding Cake Ever!
Mitchel's Cakes made our wedding cake for our wedding last weekend, and it was seriously the best cake we've ever had in our lives! Each layer was a different flavour, and it was 3 tiers. It looked exactly how we wanted it too as well, and it was delivered on time. Definitely book them for your wedding or event - absolutely worth the money!Mitchel's Cakes made our wedding cake for our wedding last weekend, and it was seriously the best cake we've ever had in our lives! Each layer was a different flavour, and it was 3 tiers. It looked exactly how we wanted it too as well, and it was delivered on time. Definitely book them for your wedding or event - absolutely worth the money!Mitchel's Cake & Dessert Co.'s reply:
Glad we could make your day that much sweeter and great to hear you were so happy with everything! We look forward to making the cake for your next event. -
Quality of service
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Jessica B. Sent on 20/08/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wedding cake
The wedding cake that I ordered from them was very well lovely and was very moist.The wedding cake that I ordered from them was very well lovely and was very moist.Mitchel's Cake & Dessert Co.'s reply:
Thank you and great to hear you were so happy with both the look and taste. We look forward to helping you celebrate your next event. -
Quality of service
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Andree-Anne C. Sent on 30/07/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Delicious Cake!
Delicious cake! Me and my husband ordered the coconut and carrot cake from mitchels, I’m personally not a carrot cake kind of person but mitchel’s cake managed to change my mind! Everyone at the wedding wouldn’t stop getting seconds cause it was so good! And the service is amazing and delivered right on schedule!
100% recommendDelicious cake! Me and my husband ordered the coconut and carrot cake from mitchels, I’m personally not a carrot cake kind of person but mitchel’s cake managed to change my mind! Everyone at the wedding wouldn’t stop getting seconds cause it was so good! And the service is amazing and delivered right on schedule!
100% recommendMitchel's Cake & Dessert Co.'s reply:
Thank you and great to hear both you and your guests enjoyed your cake so much! We look forward to helping you celebrate your next event. -
Quality of service
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Sarah H. Sent on 12/07/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Awesome cake awesome experience
Brent and his wife made us a wonderful cake for our big wedding day on July 8th! We had a 3 tiered 3 different flavoured cake and they all tasted great and the guests loved it! The consultation and the cake tasting also went very well and he was very detailed about what we could expect. The flower placement was also very nice, thankyou. Would recommend. Many thanks!Brent and his wife made us a wonderful cake for our big wedding day on July 8th! We had a 3 tiered 3 different flavoured cake and they all tasted great and the guests loved it! The consultation and the cake tasting also went very well and he was very detailed about what we could expect. The flower placement was also very nice, thankyou. Would recommend. Many thanks!Mitchel's Cake & Dessert Co.'s reply:
It was our pleasure to be a part of your day and great to hear both you and your guests enjoyed your cake so much. You're very welcome and we look forward to helping you celebrate your next event! -
Quality of service
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