Reviews for Refined Sugar Cakes & Sweets
Refined Sugar Cakes & Sweets
Kitchener, OntarioReviews
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4.9 out of 5 rating
4.9 Excellent
4.9 out of 5 rating
15 reviews
99% recommend it
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Quality of service 5 out of 5 rating
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Response time 4.8 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 4.9 out of 5 rating
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Flexibility 4.9 out of 5 rating
Awards
15
+6
User photos
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Bruna F. Sent on 25/10/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing cake!
We absolutely loved our cake (I had three slices during my wedding, no regrets), and Julie was so amazing to work with. Very professional, very responsive, and very understanding of our changes in schedule/cake flavors. We will definitely hire her again whenever we can!We absolutely loved our cake (I had three slices during my wedding, no regrets), and Julie was so amazing to work with. Very professional, very responsive, and very understanding of our changes in schedule/cake flavors. We will definitely hire her again whenever we can! -
Quality of service
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Kelsee K. Sent on 26/05/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Exactly What We Wanted!
Julie was awesome and did exactly what we asked! I’m not a very flashy person, neither is my husband, so we wanted something beautiful and simple. We clicked with her as soon as we met and she gave great advice on our venue and how she can work with other vendors (our florist) for the cake table. She was extremely helpful and the cake/cupcakes tasted delicious!Julie was awesome and did exactly what we asked! I’m not a very flashy person, neither is my husband, so we wanted something beautiful and simple. We clicked with her as soon as we met and she gave great advice on our venue and how she can work with other vendors (our florist) for the cake table. She was extremely helpful and the cake/cupcakes tasted delicious! -
Quality of service
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Natasha W. Sent on 20/03/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great service, exceptional taste
Very happy and would easily recommend them again especially for vegan friendly cakes/cupcakes.Very happy and would easily recommend them again especially for vegan friendly cakes/cupcakes. -
Quality of service
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Savannah L. Sent on 14/12/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Delicious cakes at a fair price!
Julie did an amazing job on our wedding cake and cupcakes! As soon as we tasted her cupcakes at a wedding expo, we knew there was something different about her cupcakes — They aren’t heavy, and the buttercream icing is to die for! We went to a tasting and she allowed us to bring two guests with us to try a variety of favours. We were able to customize everything; the flavour of cupcake, icing, fillings and toppings. We also had her create a custom wedding cake, which turned out amazing. On top of all that, it was extremely well priced. Thank you again Julie!Julie did an amazing job on our wedding cake and cupcakes! As soon as we tasted her cupcakes at a wedding expo, we knew there was something different about her cupcakes — They aren’t heavy, and the buttercream icing is to die for! We went to a tasting and she allowed us to bring two guests with us to try a variety of favours. We were able to customize everything; the flavour of cupcake, icing, fillings and toppings. We also had her create a custom wedding cake, which turned out amazing. On top of all that, it was extremely well priced. Thank you again Julie! -
Quality of service
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Jessica L. Sent on 29/07/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Delicious!!!
Julie is absolutely amazing! She created the perfect cupcake tower for our wedding! We had a variety of flavours including carrot, Kentucky bourbon, chocolate and vanilla, as well as a banana and cream cheese mini cake for the top. We had so many compliments on the cupcakes and they were absolutely delicious! We could not be happier with Refined Sugar and the owner Julie! We would recommend them to anyone!Julie is absolutely amazing! She created the perfect cupcake tower for our wedding! We had a variety of flavours including carrot, Kentucky bourbon, chocolate and vanilla, as well as a banana and cream cheese mini cake for the top. We had so many compliments on the cupcakes and they were absolutely delicious! We could not be happier with Refined Sugar and the owner Julie! We would recommend them to anyone!Refined Sugar Cakes & Sweets's reply:
Thank for your great review Jessica. I'm so glad that you and your guests enjoyed the cake and cupcakes. It was a pleasure working with you! -
Quality of service
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Sanusha G. Sent on 10/06/20194.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 4.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Want to have the most delicious cupcakes in town?
We chose Julie simply because her cupcakes are (really freaking) delicious. She has an absolute ton different flavour of cupcakes and icing. They are all true to the flavour you are expecting - and have I mentioned delicious. I'm trying to think of other reasons to spend money on cake. Birthdays... Holidays... Wednesdays...We chose Julie simply because her cupcakes are (really freaking) delicious. She has an absolute ton different flavour of cupcakes and icing. They are all true to the flavour you are expecting - and have I mentioned delicious. I'm trying to think of other reasons to spend money on cake. Birthdays... Holidays... Wednesdays...Refined Sugar Cakes & Sweets's reply:
Sanusha, thank you so much for your kind words. I look forward to working with you again for birthday cakes, holiday cakes or Wednesday cakes! -
Quality of service
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Alexandra Y. Sent on 30/03/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wedding cake
I think the best part was the choice of 6 cupcakes for the cake tasting!!! The options were endless! Everything was so good.
The cake arrived the day of on time and so pretty! Exactly what I asked for.I think the best part was the choice of 6 cupcakes for the cake tasting!!! The options were endless! Everything was so good.
The cake arrived the day of on time and so pretty! Exactly what I asked for.Refined Sugar Cakes & Sweets's reply:
I'm so glad you enjoyed the cake Alex. It was a pleasure working with you. Thank you for your review! -
Quality of service
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Natalia R. Sent on 09/09/20184.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Gorgeous and delicious!
Julie has made our cake and she made it to match perfectly with what wanted. The flavour was incredible, the look was amazing. Nothing short of great work! You were an absolute pleasure to work with! Thank you!Julie has made our cake and she made it to match perfectly with what wanted. The flavour was incredible, the look was amazing. Nothing short of great work! You were an absolute pleasure to work with! Thank you! -
Quality of service
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Alanna N. Sent on 01/04/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing all around
Julie is so amazing to deal with. Her cupcakes are absolutely delicious! She let us have a tasting and was very helpful with directing our final flavour choices - she knows her weddings! She was very willing to allow us to try whatever flavours we wanted and was so flexible when we changed our minds. The set up at the venue was awesome. She is now our go to cupcake/cake shop! You will NOT be disappointed!Julie is so amazing to deal with. Her cupcakes are absolutely delicious! She let us have a tasting and was very helpful with directing our final flavour choices - she knows her weddings! She was very willing to allow us to try whatever flavours we wanted and was so flexible when we changed our minds. The set up at the venue was awesome. She is now our go to cupcake/cake shop! You will NOT be disappointed!Refined Sugar Cakes & Sweets's reply:
Thank you Alanna! It's always great to work with you! One of my favourite pictures is the one of the lemon cupcakes with your "All You Need is Love and Cupcakes!" sign. -
Quality of service
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Sarah Sent on 31/03/20184.4 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 3.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
Wedding Cake
I got a cake and cupcakes for my wedding. The cake was simple and elegant. Everything turned out just the way I wanted and tasted great. The process of selecting the cake was so simple and Julie was so easy to talk with. We did two flavors as me and my husband could not decided . I would highly recommend their servicesI got a cake and cupcakes for my wedding. The cake was simple and elegant. Everything turned out just the way I wanted and tasted great. The process of selecting the cake was so simple and Julie was so easy to talk with. We did two flavors as me and my husband could not decided . I would highly recommend their servicesRefined Sugar Cakes & Sweets's reply:
Hi Sarah! Thank you so much for your kind words. I really appreciate it. And I see that I could maybe work a little bit on my response time. I will strive to improve that part of my service. Thank you for being honest about a way I can better the client experience! :) -
Quality of service
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