Rick and his team went above and beyond
Food was fantastic, service was beyond expectations
Thank you so much for making our day special

I had an absolutely terrible experience with this catering company for my wedding on July 20 first they provide linens for your wedding. Please do not rely on this. All of our linens were different colors. They did not show up on time for set up. They had came later in the evening and disrupted my wedding rehearsal with my officiant, I told the lady I can not talk as I was legit about to walk down the aisle for my practice run and she did not care and continued to talk to me delay me and was extremely rude. She ended up walking out and did not finish the set up because I did not stop to talk to her while I was walking the aisle. They did not have enough place settings for my tables and guests. The girl setting up told me because I was not paying for the linens and they were included in their pricing that it is what it is and this is what I get. They did not match all tables were different shades, none of the napkins matched, the table linens were the wrong size and we did not review enough for the tables. I was very stressed out. Rick agreed to rent my table linens for me for that night. I asked to have them all matching once again None of them matched and did not receive enough.

During the meal on my wedding day, the workers were going to tables to my guess asking if they knew how to fix electronics, asking for lighters so that they can relight the buffet heaters. Coffee was supposed to be provided for my guess we explained they cannot plug both coffee makers into one outlet they did and blew the breaker. We fixed it and asked them to move it to the kitchen to make the coffee they refused so my mom had to go out and purchased coffee during my wedding for my guests. They took my guests plates away shortly after they took up their food without asking them and they had to go back up and replate their food which was embarrassing.

I let Rick the manager know about allergies in my guess one with a mushroom allergy one with nuts No accommodations were made for these guests. The one with the nut allergy was not even made aware that there were nuts in the vegetables. If you have guests with allergies, I strongly recommend you ensure that there are accommodations made as they will forget.

When we returned the linens, the following Monday, Rick had asked us how everything went and we voiced our concerns our disappointments and stress to him and he did not seem to care. He spoke over me when I was explaining how things went and how I felt I 100% would not recommend this catering company. The one thing that was good was the food but it did not make up for the experience and stress we were put through. Another disappointment as well is the 15% mandatory gratuity on the total cost of your catering to be paid in full prior to services. Had I known how horrible everything was going to be I would not have paid that 15% gratuity. I feel tips should be based off of the service and it was not up to par and we are severely disappointed.

Very responsive to emails. The food was so hearty and delicious. Very filling as well. Very good value for the amount of food served.

We used Alpine catering for our wedding, we got the deluxe buffet for around 70 guests! First off - the food was amazing! We loved that the head table got served to avoid long dresses in a buffet line and the plates served were massive and delicious portions. The quality of the food is exceptional value compared to other food vendors in calgary! I’d say my only feedback for improvement would be responsiveness/details - we found it hard to get emails back at times (although I understand this wedding season is exceptionally busy) and he did answer voicemails when left so not a huge deal! We were slightly disappointed our one guest who needed a gluten free meal was told that they didn’t have one for her - I included that detail in several emails so that was disappointing but they were able to walk her through the buffet and show her GF options. For one person it wasn’t a huge deal, but the way it was said to her made it seem like I had forgotten to include her. Other than that I would definitely recommend them! I’d just say to call Rick instead of emails as it tends to be easier and ensure that you note any allergies for separate plates to be made up.

We were very satisfied with the service provided by Alpine Catering - they had delicious food at an affordable rate, and the staff were very friendly. Rick was accommodating and quick to reply to emails about any concerns we had. At first, my wife was worried because we did not receive a formal invoice and we wanted to plan logistics months in advance, whereas Rick preferred to finalize details a week prior; however, he is reliable and provided a great service! It was very helpful that Alpine Catering provided the buffet and tableware (table clothes, dinnerware, cutlery, etc.) that was professionally cleaned and that we could pick up the day prior for us to set up the space. The staff did a phenomenal job on the day-of preparing, serving and cleaning supper. Their service played a part in making the wedding a low stress event for us planning and very filling for the guests. The guests were very happy with the meal as the chicken was very moist and the vegetarian option was delicious as well. One of the staff even offered to serve me, the groom, another plate of food since my socializing caused my food to get cold before I could have a bite! We would definitely recommend Alpine Catering!

The food was absolutely amazing and they were very responsive and easy to deal with :) would definitely use again for other events!!!

We 100% recommend Alpine catering for your wedding catering needs. The communication was prompt and informative. The staff were friendly and professional. Most importantly, the food was delicious. We have received numerous compliments for our food, especially for the prime rib.

Communication was not great, it would take several unresponsive emails and voicemails to get a callback. The bartenders were 2 hours late and rude to the guests, and our cocktail hour snacks were never served. Alpine did fix this by providing a partial refund for some of the missed services, but many of the issues could have been problem-solved beforehand if they communicated with us. The serving staff were fantastic and the meat dishes were awesome, but the over-all experience was fairly negative.

Food was delicious, vendor was very responsive and easy to work with!

Rick and his staff were awesome to work with. They worked with all of the COVID restrictions and were all so friendly and also extremely efficient! The food was delicious and its a common compliment we’ve received about our wedding over the last couple of months. We would highly recommend this company for anyone currently planning their wedding.