Reviews for Alpine Catering
Reviews
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4.7 out of 5 rating
4.7 out of 5 rating
44 reviews
95% recommend it
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Featured
![Jodie]()
Jodie A. Sent on 24/07/2023Amazing quality service
Rick and his team went above and beyond
Food was fantastic, service was beyond expectations
Thank you so much for making our day specialAlpine Catering's reply:
Thank you for having Alpine cater your wedding, we are all happy you and your guests enjoyed the food and service we provided.
Wishing you many years of happiness and health together.
Rick Luft and Alpine Caterings team.
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![Kruise]()
Kruise S. Sent on 19/02/2024Affordable and delicious !
Very responsive to emails. The food was so hearty and delicious. Very filling as well. Very good value for the amount of food served.Alpine Catering's reply:
Thank you so much for the review, It was our pleasure catering to your special day. We wish you many years of health and happiness together.
Thanks again,
Rick Luft and Alpine Caterings team. -
![Nicole]()
Nicole Sent on 19/06/2023Alpine Wedding Buffet
We used Alpine catering for our wedding, we got the deluxe buffet for around 70 guests! First off - the food was amazing! We loved that the head table got served to avoid long dresses in a buffet line and the plates served were massive and delicious portions. The quality of the food is exceptional value compared to other food vendors in calgary! I’d say my only feedback for improvement would be responsiveness/details - we found it hard to get emails back at times (although I understand this wedding season is exceptionally busy) and he did answer voicemails when left so not a huge deal! We were slightly disappointed our one guest who needed a gluten free meal was told that they didn’t have one for her - I included that detail in several emails so that was disappointing but they were able to walk her through the buffet and show her GF options. For one person it wasn’t a huge deal, but the way it was said to her made it seem like I had forgotten to include her. Other than that I would definitely recommend them! I’d just say to call Rick instead of emails as it tends to be easier and ensure that you note any allergies for separate plates to be made up. -
![Thomas]()
Thomas J. Sent on 12/11/2022Good value with great feedback from guests
We were very satisfied with the service provided by Alpine Catering - they had delicious food at an affordable rate, and the staff were very friendly. Rick was accommodating and quick to reply to emails about any concerns we had. At first, my wife was worried because we did not receive a formal invoice and we wanted to plan logistics months in advance, whereas Rick preferred to finalize details a week prior; however, he is reliable and provided a great service! It was very helpful that Alpine Catering provided the buffet and tableware (table clothes, dinnerware, cutlery, etc.) that was professionally cleaned and that we could pick up the day prior for us to set up the space. The staff did a phenomenal job on the day-of preparing, serving and cleaning supper. Their service played a part in making the wedding a low stress event for us planning and very filling for the guests. The guests were very happy with the meal as the chicken was very moist and the vegetarian option was delicious as well. One of the staff even offered to serve me, the groom, another plate of food since my socializing caused my food to get cold before I could have a bite! We would definitely recommend Alpine Catering! -
![Brittany]()
Brittany Sent on 27/09/2022Amazing catering
The food was absolutely amazing and they were very responsive and easy to deal with :) would definitely use again for other events!!!Alpine Catering's reply:
Thank you for the review, we are all happy you and your guests enjoyed the food and service we provided, its nice to see so many people having fun again.
Wishing you many good years of happiness and health together.
Rick Luft and Alpine Caterings team. -
![Kayla]()
Kayla V. Sent on 23/08/2022Excellent service and food
We 100% recommend Alpine catering for your wedding catering needs. The communication was prompt and informative. The staff were friendly and professional. Most importantly, the food was delicious. We have received numerous compliments for our food, especially for the prime rib.Alpine Catering's reply:
Thank you so much for the review it was our pleasure serving you and your guests. Wishing you all the best in your future together.
Rick Luft and the Alpine Catering team. -
![Tenaya]()
Tenaya Sent on 22/08/2022Easy to work with and delicious food!
Rick and his staff were awesome the Buffett was amazing and the staff were very attentive! Rick was very accommodating in providing quotes for custom items and was easy to talk to. Prices were awesome! Food was incredible! Definitely recommend!Alpine Catering's reply:
Thank you Tenaya for the review it was our pleasure serving you and your guests, we went back and forth a few times with the menu until you got it right and it worked out awesome.
Wishing you all the best in your future endevours together.
Rick Luft and the Alpine catering team.
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![Trista]()
Trista Sent on 17/07/2022Communication issues and inexperienced bartending staff
Communication was not great, it would take several unresponsive emails and voicemails to get a callback. The bartenders were 2 hours late and rude to the guests, and our cocktail hour snacks were never served. Alpine did fix this by providing a partial refund for some of the missed services, but many of the issues could have been problem-solved beforehand if they communicated with us. The serving staff were fantastic and the meat dishes were awesome, but the over-all experience was fairly negative.Alpine Catering's reply:
I am disappointed to see this review this morning as I spoke with this client days after there wedding and I thought these shortcomings were resolved
Let me start by saying this Wedding was in Canmore. I did hire one new bartender and one worked with me before, after coming out of Covid we had to replace some of our staff and had to endure staff shortages like many industries They were late as they said they got lost. So when they arrive late they were ran off their feet and may of been a little flustered. I believe the miscommunication was mostly from Canada day holiday on the Friday she did leave me a few messages and I did respond in the evening.
The Catering staff got lots of compliments on the quality of food, taste and service at dinner time and clean up later. I received a voicemail Sunday morning thanking me and saying everything was fantastic and then when to drop off the linens.
After meeting with the client I then discussed the issues with my bartenders to improve their customer service.
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