Reviews for Cookies Grill

Reviews

• Karen P. Sent on 10/09/2024
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Backyard Wedding Buffet Dinner

  Cookies crew catered our family wedding this past weekend and we were extremely satisfied with the quality of food, professionalism of team, flexibility with order and menu options.
  Everything was set up and cleared away efficiently and tidily.
  The roast beef and horseradish was my favourite! Mini cheesecakes were a hit for sure! Thank you to all the crew that helped make the wedding day special!

  Cookies crew catered our family wedding this past weekend and we were extremely satisfied with the quality of food, professionalism of team, flexibility with order and menu options.
  Everything was set up and cleared away efficiently and tidily.
  The roast beef and horseradish was my favourite! Mini cheesecakes were a hit for sure! Thank you to all the crew that helped make the wedding day special!
• Ariane G. Sent on 25/05/2024
  4.8 out of 5 rating

  4.8
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
  • Flexibility
    4.0 out of 5 rating
    4.0

  Super Tasty!

  Everyone at my wedding raved about how good the food was! And the staff was so friendly and helpful.

  Everyone at my wedding raved about how good the food was! And the staff was so friendly and helpful.
• Alison K. Sent on 29/10/2023
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Amazing food and service

  Cookies catered my wedding on Oct 28th and everything was amazing. Polite staff, good quality food, and beautiful presentation. All of my guests were raving about how good it was.

  Cookies catered my wedding on Oct 28th and everything was amazing. Polite staff, good quality food, and beautiful presentation. All of my guests were raving about how good it was.
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• Leah S. Sent on 15/07/2023
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  10/10 Experience

  We had the pleasure of having cookies catering do the food for our wedding and when I tell you I have never had more compliments on a meal before I mean it. The food was exceptional! Colleen was extremely accommodating to some dietary restrictions among guests, and was just a pleasure to deal with. The catering stuff was perfect, the whole experience was just amazing. 10/10 recommend this vendor. I will 100% be back to enjoy their delicious food at the restaurant going forward!

  We had the pleasure of having cookies catering do the food for our wedding and when I tell you I have never had more compliments on a meal before I mean it. The food was exceptional! Colleen was extremely accommodating to some dietary restrictions among guests, and was just a pleasure to deal with. The catering stuff was perfect, the whole experience was just amazing. 10/10 recommend this vendor. I will 100% be back to enjoy their delicious food at the restaurant going forward!
• Ashley M. Sent on 05/06/2023
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Amazing Food

  Cookies Catering was amazing for our wedding food! We did a couple of taste testings and when it came to decide what food we wanted to do it was difficult choosing just a few options.
  
  Our guests raved about the food and that it was some of the best wedding food they had. Everything was delicious and I am so thankful I found them on wedding wire! A few of my friends getting married after me have now booked Cookies based off of the great food they had at my wedding!

  Cookies Catering was amazing for our wedding food! We did a couple of taste testings and when it came to decide what food we wanted to do it was difficult choosing just a few options.
  
  Our guests raved about the food and that it was some of the best wedding food they had. Everything was delicious and I am so thankful I found them on wedding wire! A few of my friends getting married after me have now booked Cookies based off of the great food they had at my wedding!

  Cookies Grill's reply:

  Hi Ashley,
  Thank you for the kind review. It was our pleasure to cater for you on your special day. Best wishes to both of you.
  Colleen
• Tameka Sent on 30/05/2023
  1.8 out of 5 rating

  1.8
  • Quality of service
    2.0 out of 5 rating
    2.0
  • Response time
    3.0 out of 5 rating
    3.0
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    1.0 out of 5 rating
    1.0
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    1.0 out of 5 rating
    1.0
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    2.0 out of 5 rating
    2.0

  Poor service, sad food

  I hosted a Bridal shower and used Cookies catering, the food was meh, certainly nothing special but even worse, the owner, Colleen, was not very helpful and the staff completely clueless. She asked me to come pay in advance, which I did but the people at the restaurant had no clue where the bill was, I waited for about 15 minutes. I arranged a pick up time, when we arrived the staff knew nothing and tried to tell us there was a mix-up and no food, which was extremely stressful. I emailed Colleen (which one of the staff should have done, to ask for help, she answered a half hour after it finally got sorted out with "the ordered was picked up", no apology for stressful mix-up or anything. The vegetable trays are small and consisted of broccoli, tons and tons of baby carrots (yuck), a tiny bit of cauliflower and a few tomatoes and cost $45 before tax. Because I had chosen a caterer, my anticipation was that it would be nicer than grocery store trays, sadly that is not the case at all.

  I hosted a Bridal shower and used Cookies catering, the food was meh, certainly nothing special but even worse, the owner, Colleen, was not very helpful and the staff completely clueless. She asked me to come pay in advance, which I did but the people at the restaurant had no clue where the bill was, I waited for about 15 minutes. I arranged a pick up time, when we arrived the staff knew nothing and tried to tell us there was a mix-up and no food, which was extremely stressful. I emailed Colleen (which one of the staff should have done, to ask for help, she answered a half hour after it finally got sorted out with "the ordered was picked up", no apology for stressful mix-up or anything. The vegetable trays are small and consisted of broccoli, tons and tons of baby carrots (yuck), a tiny bit of cauliflower and a few tomatoes and cost $45 before tax. Because I had chosen a caterer, my anticipation was that it would be nicer than grocery store trays, sadly that is not the case at all.
• Stephanie Sent on 24/04/2023
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Mouth watering

  Cookies grill AMAZING our guests raved about the food not only was it affordable the flavors were a god send our guests have not stopped messaging us about them saying how fabulous the food was. They went above and beyond with helping the grandparents with their plates and we never had a dirty table! We will be going to their restaurant for dinners lunches and breakfast many many times in the future!
  

  Cookies grill AMAZING our guests raved about the food not only was it affordable the flavors were a god send our guests have not stopped messaging us about them saying how fabulous the food was. They went above and beyond with helping the grandparents with their plates and we never had a dirty table! We will be going to their restaurant for dinners lunches and breakfast many many times in the future!
  

  Cookies Grill's reply:

  Hi Stephanie,
  Thank you for the kind review. It was out pleasure ot be part of your special day. Best wishes,
  Colleen
• Taylor M. Sent on 10/06/2022
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Amazing, they had great food and amazing service.

  Amazing food, quality service.

  Amazing food, quality service.
• Lindsey P. Sent on 02/06/2022
  4.6 out of 5 rating

  4.6
  • Quality of service
    4.0 out of 5 rating
    4.0
  • Response time
    4.0 out of 5 rating
    4.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Delicious food!!!

  Colleen was incredibly responsive and helpful in the months leading up to our wedding.
  
  We opted to pick up our dinnerware a day early to set up the venue in advance, and upon unpacking everything at the venue, came to realize we were given some dinnerware that was dirty (caked in rice) that we had to wash. We called Colleen, who was embarrassed and apologetic. I'm sure this was a fluke, but it was unfortunate.
  
  THAT SAID, The food was INCREDIBLE, and the staff who worked our wedding were amazing.

  Colleen was incredibly responsive and helpful in the months leading up to our wedding.
  
  We opted to pick up our dinnerware a day early to set up the venue in advance, and upon unpacking everything at the venue, came to realize we were given some dinnerware that was dirty (caked in rice) that we had to wash. We called Colleen, who was embarrassed and apologetic. I'm sure this was a fluke, but it was unfortunate.
  
  THAT SAID, The food was INCREDIBLE, and the staff who worked our wedding were amazing.
• Victoria H. Sent on 01/09/2020
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Absolutely loved cookies grill!

  We were well taken care of by the staff at cookies grill. Guests were raving about the food all night long. Affordable prices and great food options!

  We were well taken care of by the staff at cookies grill. Guests were raving about the food all night long. Affordable prices and great food options!

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Send a message