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Reviews for Rovey Service Group Inc.

Rovey Service Group Inc.

Rovey Service Group Inc.

Toronto, Ontario
4.8 out of 5 rating, 27 reviews
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Reviews

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4.8 out of 5 rating
4.8 out of 5 rating
27 reviews
96% recommend it
  • Quality of service
    4.9 out of 5 rating
  • Response time
    4.6 out of 5 rating
  • Professionalism
    4.9 out of 5 rating
  • Value
    4.8 out of 5 rating
  • Flexibility
    4.8 out of 5 rating

Awards

27
  • A
    Anne Sent on 12/03/2024
    5 out of 5 rating
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    Best Chinese Catering

    I was very impressed with Rovey's service the moment I emailed to inquire. Harvey sent a thorough pricing information on menu packages along with a beautiful spreadsheet of all the venues and their pricing information. They are quick with answering questions and very accommodating. I have heard word of mouth that Rovey's catering quality is very consistently good so I am excited to work with them.

    Rovey Service Group Inc.'s reply:

    Hi Anne,
    Thank you for the kind review. We are glad we are of assistance in the planning of your wedding and meeting your expectations. We are also excited in working with you.

    Sincerely yours,
    HARVEY TAM and ROGER TAM
    CO-FOUNDERS
    粤私房專業中菜到會 ROVEY CHINESE CATERING & PRIVATE DINNER / ROVEY SERVICE GROUP INC.
    416.817.8976 / 416.230.8978
    info@rovey.ca
  • Kevin
    Kevin H. Sent on 12/09/2023
    5 out of 5 rating
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    Highly Recommend Harvey and the team!

    Harvey and the team from Rovey deserves nothing less than a resounding 5 stars! From our very first meeting to the last bite, his attention to detail and culinary expertise shone through. Our guests are still raving about the delicious food, beautifully presented. Harvey and his team effortlessly accommodated dietary restrictions and preferences, ensuring everyone left satisfied. Beyond the food, Harvey's professionalism and friendly demeanor put us at ease throughout the planning process. He even helped with the coordination on the big day, going above and beyond his catering duties. If you want a true professional for your special day, Harvey is the one to trust. Our wedding wouldn't have been the same without him!

    Rovey Service Group Inc.'s reply:

    Thank you Kevin. Thank you for the kind words and the kind review. It has been a pleasure to be part of your celebration and I'm glad everyone enjoyed the night and we have met everyone's expectations. Congratulations once again.
  • Felix
    Felix P. Sent on 07/08/2023
    5 out of 5 rating
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    Amazing Food!!!

    We are so grateful that we went with Rovey for our Chinese reception menu. From the first bite into the suckling pig all the way through to the dessert, all the courses were AMAZING! We heard so many of our guests mention to us how full and satisfied they were with the meal. We appreciated that the food was cooked on-site, and that they were flexible with the menu. We also really appreciated the full 10-course vegetarian menu to accommodate our guests with dietary restrictions without taking away from their meal experience. Aside from the food, Roger and Harvey are very experienced and provided a lot of great suggestions to us throughout our wedding planning journey. You get excellent value with Rovey, and we would happily recommend them to our family and friends.

    Rovey Service Group Inc.'s reply:

    Hi Felix,
    Thank you very much for the kind review. I'm glad we have met everyone's and your expectations and everyone enjoyed it. Congratulations once again to you and Cheryl. Thank you once again for choosing Rovey for your wedding and it's been a pleasure working with both of you.
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  • A
    Alex Z. Sent on 07/07/2023
    4.6 out of 5 rating
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    Highly recommend!

    Harvey and team catered our wedding in early July and their service was impeccable. As food was a priority for our wedding, we found Harvey through a recommendation from a friend and reached out. He was very helpful in suggesting a venue, we toured a few venues and ended up going with the Hilton in Markham (which we also highly recommend). Since the Rovey team was based in the Hilton, this enhanced our wedding experience. From doing menu tasting to serving the head table, the entire Rovey team was extremely professional and experienced. They let us try out the menu and make any substitutions we needed. Everyone at the wedding loved the food, including the vegetarian option. Harvey was very accommodating and knowledgable regarding the food and the traditions related to it. Highly recommend Harvey and the Rovey team for your next catering event!
  • S
    Shannon D. Sent on 21/06/2023
    4.6 out of 5 rating
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    Excellent food, unique service

    Harvey and his team were great and provided a unique experience for our guests: Chinese banquet hall food served as individual portions (French style, without a turntable as is typical of a Chinese restaurant). They were professional and accommodating to last minute changes by our guests.

    Rovey Service Group Inc.'s reply:

    Thank you Shannon for the kind words and taking the time to write us a review.
    It has been a pleasure to be part of your celebration and thank you for choosing us for your wedding. Congratulations once again to both of you.
  • S&V
    S&V T. Sent on 13/05/2023
    5 out of 5 rating
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    Delicious!

    Harvey is a flexible, professional and experienced catering coordinator. We outsourced for Harvey after trying out a food tasting to confirm the quality. THE FOOD WERE DELICIOUS! We ordered a 12 course meal from Harvey. His staff delivered each course with care. Harvey also went out of his way to meet with venue coordinator to confirm all equipment and space. We highly recommend Harvey (Rovey) to any bride looking for a Chinese meal. We will definitely go back to Harvey for any future event!

    Rovey Service Group Inc.'s reply:

    Hi Vincere and Simon,
    Thank you such a beautiful review and thank you for the opportunity to be part of your celebration. We're glad we have met everyone's expectations and everyone enjoyed it.
    Congratulations to both of you once again.

    Harvey
  • J
    Juliana Sent on 01/10/2021
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    Exceptional and memorable

    The Rovey team is truly exceptional. Harvey was a pleasure to work with since day one. He was responsive during the planning process and always took the time to answer my questions. We appreciated how flexible and accommodating he was to our schedule. Harvey clearly indicated what to expect during our dinner service, but what we experienced was beyond expectations. Harvey, Roger and their team were friendly and attentive. Our guests were highly impressed with the quality of customer service and more importantly, they raved about how delicious the food was. Each dish was prepared fresh and served with pride. I highly recommend booking Rovey Catering for your wedding and all of your milestone events.

    Rovey Service Group Inc.'s reply:

    Thank you Juliana for the kind review. We're glad we have met everyone's expectations and everyone enjoyed the evening.
    Congratulations once again to you and Nick.

    Harvey & Roger
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    Myle H. Sent on 29/09/2021
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    Amazing wedding catering team!

    Harvey and Roger as well as their team did a fantastic job on our wedding day. The food was fresh and tasty as expected. They were really flexible to our adjustment (replacing the shark fin soup, having other options for the size of the roasted pig…). Our guests loved the food. Many of our non-Asian guests were amaze and hear numerous compliments.
    In addition, Rovey's servers were friendly and courteous. We were really satisfied with their food and service.
    We highly recommend Rovey Catering!!!

    Rovey Service Group Inc.'s reply:

    Thank you Myle and Edwin for the great review and the kind words.

    We are glad we have met your satisfaction and everyone enjoyed the evening.

    It has been a pleasure working with both of you. Congratulations once again.

    Harvey & Roger
  • J
    Julie Sent on 10/09/2021
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    Perfect wedding catering experience - you will not be disappointed!

    We had a perfect experience working with Harvey and Roger, and loved the wonderful reception dinner catered by their team. The food was absolutely incredible and was definitely one of the top highlights of the wedding!

    The feedback from our family and friends was almost unanimous that the dinner was the best that they have ever had at a wedding. A number of our friends have never had Chinese banquet food before (some have never even had Chinese food before at all), and emphasized to us how much they loved the experience. It was a privilege to have both Harvey and Roger present on our wedding day to assist with coordination - the timing for everything was great. The serving team was patient, kind, efficient and always helped us with a smile.

    We loved what we could eat on the day of, and very much enjoyed having the leftovers the next day. We're hoping one of our family/friends will hire Rovey for their next big event so we can enjoy the meal as guests next time :)

    We are beyond thrilled with our experience. The service is consistently prompt, accommodating, professional, and courteous. Harvey and Roger were very flexible with adjusting our menu and provided a lot of helpful advice and feedback along the way. The execution of the food has been flawless from our tasting in January 2020 to our wedding in August 2021. Having both lived in Hong Kong, we already had an idea about many of the dishes but we sincerely believe that Rovey's version of those dishes is better than anything that we've ever had in Hong Kong.

    It is truly our pleasure to share this feedback and we are already looking forward to working with Rovey again in the future!

    Rovey Service Group Inc.'s reply:

    Hi Julie,

    Thank you for the great review and kind words.

    We're glad we have exceeded everyone's expectations and everyone enjoyed the evening.

    Thank you for choosing us for your wedding and it has been a great pleasure working with you.

    Sincerely yours,
    HARVEY TAM and ROGER TAM
    CO-FOUNDERS
    粤私房專業中菜到會 ROVEY CHINESE CATERING & PRIVATE DINNER / ROVEY SERVICE GROUP INC.
    416.817.8976 / 416.230.8978
    info@rovey.ca
  • Amy Z.
    Amy Z. Sent on 08/10/2019
    5 out of 5 rating
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    Professional Chinese catering team!

    Roger and Harvey from Rovey Catering had been a pleasure to work with since the very beginning. Prior to our menu tasting, Harvey was our main point of contact via email. He had always been helpful and prompt with his responses to any questions we had, making it very easy to communicate with him. 

    When we met in person for the tasting, Roger accompanied us and it was a thoroughly enjoyable experience for us and our parents. We were impressed not only with the food quality, but also with Roger's patience and knowledge. He was extremely detail-oriented and even gave us a lot of tips and reminders on other aspects of our wedding planning. 

    We were lucky to have both Harvey and Roger present on our wedding day to assist with coordination between their catering team and our venue staff and wedding MC. Although our reception rundown was a little behind schedule, the flow of the night was still very smooth. The food was fresh and delicious as expected and Rovey's servers were friendly and courteous. 

    We would highly recommend Rovey Catering to any couple looking to have a Chinese banquet at their wedding. You will not be disappointed!

    Rovey Service Group Inc.'s reply:

    Hi Amy and Ed,

    Thank you for the kind words.

    I'm glad we have meet yours and everyone's expectations, and everyone enjoyed the night.

    Thank you once again for choosing Guild and Rovey. It's been a pleasure. Congratulations once again.😊😊🤗

    Best regards,
    Sincerely yours,
    Harvey Tam - Mobile | Certified Hospitality Supervisor (C.H.S.)
    Managing Director / Founder - Rovey Chinese Catering & Private Dinner / Rovey Service Group Inc.
    ☎: 416.817.8976 |📧: harvey@rovey.ca |🌎 : www.rovey.ca
    Office:
    粤私房專業中菜到會 Rovey Chinese Catering & Private Dinner
    8500 Warden Avenue, Markham, ON L6G 1A5 (by appointments only)
    (at Hilton Toronto Markham Suites Hotel)
    Mailing:
    92113-2900 Warden Avenue, Toronto, Ontario M1W 3Y8
    www.facebook.com/roveycatering | twitter.com/@Rovey |www.instagram.com/rovey_catering |https://ca.linkedin.com/in/harvey-tam-38057428
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