Reviews for Savoury Chef
Reviews
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4.8 out of 5 rating
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4.8 out of 5 rating
19 reviews
95% recommend it
Awards
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![Adelle]()
Adelle Sent on 28/01/2019Disappointing experience
We hired Savoury Chef to cater our wedding in the spring. I was thrilled and looking forward to working with this company, but was left feeling very disappointed with our experience.
At the start of our event planning, everything was on track and going smoothly, but as we got closer to our wedding date, we felt that the coordination by Savoury chef became very disorganized.
We received our final invoice just days shy of our wedding and it was significantly more than we had expected to pay (SC had forgotten to include the chefs and some of the rentals on our previous invoice). We also discovered several other rental/billing errors during our planning, which made us feel uncomfortable, especially when they initially appeared to avoid our requests to look into it.
The food that was served during our reception was excellent, and the serving staff were great, however they served someone else’s wine during our dinner and cocktail hour (despite being the only vendor with the wine list and responsible for serving the wine). Also, the beef, one of our main courses, was served late and as the last course, when guests had almost finished eating. Even after learning about the wine mixup, our coordinator never acknowledged the error or offered us an explanation.
Unfortunately, we felt that the new owner and staff were not genuinely interested in our experience nor were they receptive to the feedback that we provided. We were left feeling undeserving of their time despite having spent a considerable amount of money. Savoury chef added a significant amount of unnecessary stress to our wedding planning and day, and based on our experience I cannot recommend them for catering services.Savoury Chef's reply:
Dear Adelle, I am sorry to read that you have ongoing issues with your wedding last June. Our team met with you to address your concerns and we absorbed some costs that were in question, while still providing full service. We responded with action to your emails and direct messages on social media. Then in October I took additional steps to address new issues after you reached out again. We care deeply about providing the highest quality service to all our guests. Kind regards, Anna Wallner, owner, Savoury Chef -
![Lucia]()
Lucia L. Sent on 13/11/2017Amanda helped us with planning and with Kyle helped on the day of, and it was a pleasure to work with both of them. My husband and I wanted to make sure that food and drinks were top notch, and communicated what we had in mind to Amanda. She was fantastic and giving recommendations and teasing details out of us. We also had two bartenders from Savoury Chef (I believe their names were Jordan and Haley) who were phenomenal. Cocktails were how my husband and I met, so we wanted to create a cocktail bar for the wedding, and Jordan and Haley delivered. They were super friendly and got creative and made their own drink specials when prompted. My friends absolutely loved that. The food was also amazing. For people who don't like wedding cakes, I would recommend you get a swath of their desserts instead. Everything was delicious. -
![Gaylene]()
Gaylene M. Sent on 06/03/2017Best service and food ever! I knew when we did the tasting that the food from Savoury Chefs would be second to none! They delivered a very classy elegant dinner for our guests and we were blown away by the presentation, taste and excellent service. The staff were amazing, and Barb was so reassuring and even touched base the morning of the wedding ready to pull in extra workers in case we had to move our ceremony indoors because of possible rain. She thought of everything and it needed up not raining so it was a perfect day! Great food, excellent service helped us celebrate the best day of our lives!!! Photos below courtesy of GinGer Photography! Sorry I didn't have any of the dinner on my iPad just the desserts but everything was delicious! -
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[Anonymous] Sent on 30/10/2014Savoury chef were simply incredible!
Kyle and his team performed amazingly from the first time we met them, all the way to the day of our wedding, and knocked it right out of the park.
They were professional, attentive, courteous and sensitive to the needs of our guests, and we could not have asked for a better caterer.
Thank you so very much for making our wedding the incredible event that it was!
The highest of recommendations!Savoury Chef's reply:
We were so fortunate to be apart of your special day! What a perfect setting - the weather, the decor, the tent - and your amazing friends and family.
Thank you for putting your faith in us!
Savoury Chef
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