Reviews for Caralis Weddings & Events
Reviews
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3.5 out of 5 rating
3.5 out of 5 rating
13 reviews
69% recommend it
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![Melissa]()
Melissa W. Sent on 31/03/2024Nicky is incredible!
Nicky is an incredible planner, she makes things easy, she understands your vision and has an incredible ability to bring it to life with what seems like ease, but I know is expertise! Highly recommend! -
Megan J. Sent on 31/05/2023
Shitty wedding vendor
Did an awful job and stopped responding when I emailed to ask what happened. Pictures are what she said she would do or similar vs actual arch and backdrop. Do not use this vendor.Caralis Weddings & Events's reply:
We are very disappointed to see this review since what you had on your wish list and what your budget allowed were completely different. We emailed you the price and sizing of the backdrop that we could do for you within your budget and that backdrop was 12ft wide with a simple arch. You agreed to this and that is the size we had installed. We had the opportunity to set this up for you the day before your wedding which we did. You had your rehearsal there after we setup and had a chance to see it before your wedding day. You did not dispute the decor at that time. If your budget suddenly allowed for a longer backdrop and a fuller arch we would have been more than happy to install it for you once payment for the upgrade was made. However, we were not notified of any issues after your rehearsal at the venue. 4 days before your wedding we sent you an email (see attached pictures) confirming the size of the backdrop would be 12ft wide. You did not inform us that you wanted a wider backdrop at this time either. If you had and if you were willing to pay for the upgrade we would have happily accommodated. Again, we are extremely disappointed to see this review from a client and also disappointed with Wedding wire for not asking the people that post reviews for proof of what was paid for in detail.
We hope that the above points help you remember our email correspondence and that you change your review. We understand weddings can be extremely stressful and that our clients have busy lives but we provide what we are paid to do and we were paid for a 12ft draped backdrop with a simple arch and that is what we provided. I have attached some of our email correspondence to show what we were instructed by you to do.
All the best.
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![Okoko]()
Okoko Sent on 04/11/2022Great, captured my vision perfectly.
The decorations were picture perfect! -
[Anonymous] Sent on 25/02/2017Nicky decorated our Gatsby themes wedding and it was Amazing. From the centre pieces to the head table everything was the glittering and looked like it came right out of the Great Gatsby movie. I told Nicky my vision and she brought it to life. Working with her is a pleasure and she makes wedding planning fun and easy! I recommend her for any event or party. Thanks Nicky !! -
[Anonymous] Sent on 09/09/2013Nicky, comes off as a nice person. Her prices are not bad she will higher the prices on some stuff and lower on other and her showroom is small but nice . when i tried calling her to discuss things she ignored my emails , massages and calls. :$ I tried for one month and no respond . I can't just go to her showroom it's by appointments only . So we find someone else to do our wedding . -
[Anonymous] Sent on 25/04/2013Nicky has gone above and beyond her call of duty for us. The decor was spectacular and we are truly great-full. I would recommend her to everyone.
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[Anonymous] Sent on 17/04/2013I too had a terrible experience with Nicky! What a joke...she's rude and disorganized. Any positive reviews must be from herself or family.
I ended up renting from her table cloths, napkins and chair covers. When I met with her we agreed upon a certain colour of tablecloth...while it wasn't exactly what I was looking for, I was satisfied that it would suit my needs. She drew up the contract and I paid my deposit. A few months later (and closer to the wedding date) she called me excitedly and explained that she had found the perfect tablecloth for me in the exact colour I was hoping for. I immediately went to see them and was excited because they were so perfect...however she did notify me that they were coming in from the US and she could not guarantee that they would be there at the time of the wedding...I assured her that this was okay and that if they didn't come in we would just go with the original ones I ordered.
Fast forward to the day before the wedding...tablecloths were delivered to the hall...THEY WERE NOT WHAT I ORDERED (neither the 'new ones' nor the original ones). I didn't see them until 5pm the night before the wedding...it was too late to change or call to have it fixed as the tables had all the place settings and centerpieces already on them and we had our rehearsal at 7pm.
When I called Nicky and asked her why she didn't call me to let me know that she made the unilateral decision to change the tablecloth, she told me 'well I told the caterer'????!!!! Huh???!!! Her contract was with me and NOT the caterer.
Needless to say...she gave me the run around right after the wedding as well. I asked for a copy of the invoice months prior to the wedding and months after. She rarely communicated back and if she did she had 'a meeting'...her 'computer was broke'...'broken printer'...yada yada.
She's ridiculous and a fraud. No attempt a reasonable resolution...or compensation.
********************BUYER BEWARE!****************
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