Reviews for Princess Decor & Gifts
Reviews
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4.9 out of 5 rating
![WeddingWire Wedding Awards 2015 Winner]()
4.9 out of 5 rating
156 reviews
97% recommend it
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![Hotel]()
Hotel D. Sent on 17/05/2024Horrible execution. False promises.
Princess Decor & "Floral" was hired 6 months in advance of a wedding to span 3 days with over 300 attendees. Any "experienced" decorator would have taken the 6 months we gave her to properly plan each event but not Princess. Their team was more interested in posting to social media about their upcoming move and how great they are rather than focusing on our wedding event. About the only time she seemed to be proactive was when she needed money which was paid online and as requested.
On the first day, she was late but finished satisfactorily. Second day, she assumed we would be preoccupied with our guests so slacked off...was late, rushed through setup and forgot to IRON the backdrop curtains!!!, left weak lighting for us to arrange (and add to with our own), and did not finish backdrop agreed to previously. Also a tear in the stage top fabric flooring (trip hazard) was never fixed. When asked, response was "we will follow up" AFTER the event (?).
On the second day (Wedding day), we agreed NO fake flowers...she put ONLY fake flowers highlighted with dirty sand candle glass containers which we were left to attempt to clean ourselves before the brides entry.
Princess will make all kinds of "promises" and claim to be "experienced" as a "Lead Designer" but is completely void of any design capabilities and any "experience" she claims is highly questionable based on what she did for us. She is, however, very talented in sweet talking, ability to lie, and cheat. A hugh red flag should have been advance payments...anyone would NOT pay once they see her complete lack of creativity, inability to recognize basic failings of her set up (ironing drapes, tears in stage flooring, increadibly poor presentations, etc.).
I am available any day or time to share our experience with others to avoid Princess Decor & Floral from destroying their weddings or events.Princess Decor & Gifts's reply:
Mr. Patel,
This review didn't surprise me as you made it clear on Saturday that nothing our team did would be sufficient- regardless of the fact that we supplied every single line item on your invoice in full and ON TIME.
I always ask clients to leave an honest review , and while you've left a review, it is hardly honest or fair. Perhaps it is time to be honest with both yourself and your son and new daughter-in-law, as many beautiful ideas were presented to you to add to your design for each event, but you declined each due to budget constraints. Every client has a budget, this is fair and reasonable but it is not reasonable or fair to expect a company to provide items and services that you declined due to your budget.
I have a copy of your final invoice, that you reviewed, agreed to and paid in full. I'm happy to review this with you to go over each line item, like we did in the weeks leading up to your son's wedding. Each line item was delivered in full and on time. We even did even set ups overnight, and did not charge you an additional set up fee, in order to be on time for each of your events. By the way, someone with as much robust knowledge of the event industry should be aware that it is standard practice to provide vendors with a detailed itinerary in advance of the event - not the day before.
Given that you requested that all communications go through yourself rather than the bride and groom since you, as you put it, were paying for everything, you should be well aware of every item that we discussed and agreed to. You requested last minute draping at the event site that you initially declined due to your budget constraints, and unfortunately that was not possible. Given your and your family's robust history with event management I'm sure you are well aware that additional draping requires extra fabric and hardware, in addition to manpower. This cannot be arranged on the spot, which is why I quoted the cost of the addition to you well in advance of the event, which you declined due to budgetary constraints. It is unfair to expect my team to produce on the spot additional items that you declined.
The floor cover that we delivered was in tact at the time it was installed - your son watched us do our entire set up. I believe that you actually damaged our floor covering, yet I still arrived in advance of the event start time to fix it.
Tony, I can't say that it was a pleasure working with you. In the over 20 years that I have run Princess Decor, I have not had a client as micromanaging and demeaning in their attitude as I have experienced with you. I truly wish you have the day you deserve.
Ps. I also have the time stamped photos of our on time finished event set ups which further shows our team was well beyond on time . I also have all the correspondence of you DECLINING FRESH FLOWERS DUE TO COST - and opting for less expensive rentals . -
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![Krisselle]()
Krisselle S. Sent on 05/12/2022Stunning decor and florals
Nafeesa and her team were simply AMAZING for our September 2022 wedding.
They went above and beyond our expectations, and we are incredibly grateful. Our flowers and decor were stunning, and we received compliments all night long. Nafeesa took our vision and bought it to life. She was very patient, informative and kind throughout the whole experience, and we will recommend her to all our friends and family!Princess Decor & Gifts's reply:
Thank you very much for sharing your experience ! We appreciate your feedback !
Sincerely - Team Princess -
![Brittany]()
Brittany O. Sent on 29/10/2021Making dreams come true
Beyond happy to have had Nafeesa do our floral and decor for our wedding. She understood my vision, she worked with me when I changed my mind and knew exactly what I wanted. I loved everything!!! And would highly recommend her to everyone. My dreams of how i envisioned our wedding came true with her amazing flowers and decor. My biggest regret will always be I didn’t get my flowers preserved so I could keep them forever.Princess Decor & Gifts's reply:
Thank you very much Brittany for taking the time to write this lovely review - I am so happy we were able to work together and appreciate you sticking with us during this difficult time.
Wishing you and Thomas all the best
Nafeesa Mowla- Dyer -
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![Roma]()
Roma B. Sent on 05/10/2019Wish I could give Princess Decor more than 5 stars!
We are so incredibly happy that we hired Nafeesa and her Princess Decor team for both of our wedding events. We had a theme of Beauty & the Beast for our wedding, and she truly went above and beyond to make our theme come alive. We got SO many compliments on the decor at both our Hindu wedding and reception. From the planning meetings, I could tell that Nafeesa was passionate about her work and it really came through in her work. Being an avid follower of Princess Decor on social media, I had pretty high expectations.. I can safely say ALL of my expectations were exceeded. This was one of the best decisions we made for our wedding. If you're thinking about booking with Princess Decor, do it now!Princess Decor & Gifts's reply:
Roma!!! Thank you so very much for taking the time to write us this lovely review - It means the most to have our efforts acknowledged and this review shows that! As well it was our pleasure working with such a lovely couple like yourself and Matthew - Thank YOU for giving US the opportunity to make your theme come alive!
Wishing you both all the best - please keep in touch !
Nafeesa Dyer & Team Princess -
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Amanda C. Sent on 05/08/2019
Absolute perfection with ease!
Nafeesa was able to provide a superior level of expertise and elegance, simplicity and romance to get everything I wanted, the way I wanted, within a reasonable budget, and only required a couple visits. I had absolute confidence it would be great, but it was really beyond magical when we walked into our reception. At the end of the night, we had a couple cards left in our money box - they drove it over to our hotel to hand deliver it! We could not be more grateful to have hired such an amazing team!
I am so very pleased that I went this route and had not a care in the world the day of! Highly recommended!
Thank you Princess Decor Team!Princess Decor & Gifts's reply:
Hi Amanda! Thank you and Sebastian so very much for entrusting your special day with us! We are overwhelmed with your positive feedback and look forward to the opportunity to work with you again in the future! Please keep in touch!
Nafeesa Mowla- Dyer -
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![Robyn]()
Robyn W. Sent on 01/08/2019Best Floral Experience!
So, I wanted to start off this review by being completely honest about my feelings regarding florist in general. I have never personally really cared for flowers in any way and honestly thought they were a slight waste of money in the past, but I can tell you with confidence Nafeesa has 100% changed my perception and I never thought that would be possible. Our first meeting I was slightly zoned out as my wife, our wedding planner and Nafeesa were passionately talking about different arrangements and I just agreed with whatever. As our wedding date got closer and we had another final design meeting I was blown away by how much detail and thought went into the design for our wedding. I can tell Nafeesa put in a lot of time and effort to make sure our arrangements were stunning. Not only were my wife and I impressed but all our guests could not stop talking about how beautiful all our decor was. If you are planning anything (function/wedding/party) that needs decor, please do NOT hesitate and reach out to Nafeesa before its too late and she’s unavailable! We will be using her again in the future as well as my family! It was a pleasure working with you and thank you for helping to make our day perfect!Princess Decor & Gifts's reply:
A simple "Thank You " cannot convey how this review makes me feel! I honestly try so hard to ensure each and every client feels this way about their event decor & Floral - and having had my efforts recognized means the world to me and my team! Thank you Robyn and Paul for choosing Princess Decor & Floral for your special day - we sincerely look forward to working with you and your family again in the future! Cheers~
Nafeesa Dyer & Team Princess -
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Wai K. Sent on 30/07/2019
Wai Kit & Fe Ann
There was never a doubt that we were going to chose Nafeesa to be our vendor for wedding decor. She was a pleasure to work with the whole time. She is very knowledgeable, passionate and accommodating in her services. We couldn't have picked a better vendor for our special day.Princess Decor & Gifts's reply:
Congratulations Wai Kit & Fe Ann! You both were so easy to work with as well - I appreciate your trust in my skill and expertise - and I sincerely look forward to working with you both again in the future!
Nafeesa Dyer & Team Princess -
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Alexa Sent on 29/07/2019
Great to work with!
Princess Decor was great to work with! She's super quick to respond to anything you need or any questions you might have. One thing we loved is that when one of the flowers I requested weren't in, she provided me with a solution immediately. There wasn't a need for me to go and search on my own. That was huge for me!
Thank you for all your help and your amazing work! We loved it and loved working with you :)Princess Decor & Gifts's reply:
Alexa and Sean - What a beautiful couple! Thank you for including us on your big day ! We loved putting your Rustic Chic Wedding together Alongside an amazing group of Vendors! Congratulations and all the best to you both,
Nafeesa Dyer & Team Princess
- Floral & Decor @Princess Decor & Floral
- Rentals @ The Event Center TO
- Photos @ Matt Besenyodi Photography
- Planned @ Whim Events & Design
- Venue @ Chateau Le Jardin
- Cake @beyondcaketo -
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![Diviya]()
Diviya Sent on 17/07/2019Professional and Passionate
From the moment I met Nafeesa, I knew I wanted to hire her for my wedding decor needs. She was professional, enthusiastic and passionate about what she does. She also provided great value for her services which was particularly helpful as I required decor for 3 wedding events. My 3 events were in the first week of June, 2019 and each had a very different theme. Nafeesa offered great ideas and advice while we sat down to go over the details of the vision I had for each event. When I walked into each of the venues for my events I was always blown away with what Nafeesa put together. Each event surpassed what I had envisioned and I received so many compliments from my guests on the decor as well. Thank you Nafeesa for all your hard work in making each of my events come together. You were such a pleasure to work with through the very real stress of planning 3 wedding events :) It is evident that you love what you do and you are hands on in every aspect of your work from planning to set-up to tear down. I'm so happy I chose you!Princess Decor & Gifts's reply:
WOW WOW WOOOOWWW!!! Thank YOU Diviya and Abhi for choosing us for all three of your events! Its been my pleasure working alongside you to create three different looks for each event - and I am so very thankful that you saw my efforts and acknowledged it! Thank you both - All the best - Please do keep in touch!
Nafeesa Dyer -
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Michelle M. Sent on 20/06/2019
Exceptional Service
I had the pleasure of working with Princess Decor for my wedding May 25/June 1, 2019. Nafeesa was a delight to work with. She was professional yet so down to earth. She was always available to help answer all my questions and really helped make my vision come true. I would absolutely recommend her and her company to anyone who needs Floral and Decor. Thanks Nafessa!Princess Decor & Gifts's reply:
Thank you Michelle for taking the time to review us! We appreciate your feedback - and look forward to many more events in the future!
Nafeesa Mowla Dyer -
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