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Reviews for S4 Entertainment and Audio Visual

S4 Entertainment and Audio Visual

S4 Entertainment and Audio Visual

Vaughan, Ontario
4.6 out of 5 rating, 36 reviews
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4.6 out of 5 rating
4.6 out of 5 rating
36 reviews
92% recommend it
  • Quality of service
    4.6 out of 5 rating
  • Response time
    4.6 out of 5 rating
  • Professionalism
    4.7 out of 5 rating
  • Value
    4.6 out of 5 rating
  • Flexibility
    4.6 out of 5 rating

Awards

36
  • Christina
    Christina T. Sent on 30/04/2024
    4.8 out of 5 rating
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    A great party!

    We had Mathew as our DJ and George as our MC. We were able to talk to both before the wedding and address our concerns and wants. On the day, they both did a great job at hyping up the party, playing the music we wanted, and keeping the party going.
    At the start of both the ceremony and the reception, there was a few mishaps with the audio (loud bass, sound effects in songs, etc) but they worked to fix them quickly.
    Overall, I am very glad that Mathew and George were a part of our day!
  • Eleanor
    Eleanor M. Sent on 20/02/2024
    5 out of 5 rating
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    S4 Entertainment: The Perfect Wedding DJ and MC Duo

    Our wedding was an unforgettable day, and a huge part of that was thanks to S4 Entertainment. From the moment we first contacted them, through Joe, we knew we were in good hands. Tony, our MC, was an absolute delight to work with. He kept the energy alive from the moment we met via phone to the end of our wedding reception. He was professional, and personable, and truly went above and beyond to ensure our day was perfect.

    Nestor, our DJ, was also fantastic. He played all of our favorite songs and kept to our provided playlist. They were able to read the crowd and keep everyone on the dance floor all night long. We received so many compliments from our guests about how great the music was.

    One of the highlights of the night was the "Guess That Tune" game that Tony suggested to us on our finalization call. It was the perfect icebreaker and really got everyone involved. It was such a fun way to get our guests to make us kiss, and it's something we'll always remember.

    Overall, we couldn't have asked for a better DJ and MC. S4 Entertainment truly helped make our wedding day unforgettable. We would highly recommend them to anyone looking for a DJ and MC for their wedding or any other event. Thank you, S4 Entertainment, for everything!

    Eleanor and Kenny
  • R
    Rose Sent on 29/10/2023
    5 out of 5 rating
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    Entertaining and Professional!

    Tony was our mc and amazing, he handled all our coordination with the DJ as did Rose and it was seamless, even with our strange requests and changes and an Elvis performance by my father lol. He kept me on schedule and kept me sane during a very busy night. The guests had so much fun!

    S4 Entertainment and Audio Visual's reply:

    Hi Rose, 
    Thanks for your review! It was an honour to help you celebrate your special day, and we're so glad you had fun. We'll be sure to pass your compliments on to Tony and Rose as well.
    If you have any more celebrations in the future you'd like us to be a part of, you know where to find us!
    Thanks, 
    The S4 Entertainment Team
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  • Keely
    Keely K. Sent on 26/09/2023
    5 out of 5 rating
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    Great dj, lighting and sound

    What a great night! S4 was very communicative and very flexible with the package. I felt like it was good value - perhaps more than I had planned on paying, but worth it. Our dj was INCREDIBLE - so good in fact that people started dancing before the dessert was even served haha. He came up to me throughout the night to check in, see if I was happy with the music, and if I had any requests. I know a few people grabbed his card. Great job, so thankful!

    S4 Entertainment and Audio Visual's reply:

    Hi Keely, 
    Thanks for your review! It was an honour to help you celebrate your special day, and we're so glad you had fun. We'll be sure to pass your compliments on to your DJ as well.
    If you have any more celebrations in the future you'd like us to be a part of, you know where to find us!
    Thanks, 
    The S4 Entertainment Team
  • E
    Erica P. Sent on 18/09/2023
    1.2 out of 5 rating
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    We do not recommend S4 Entertainment

    We hired S4 because they were the recommended vendor by our venue. We thought that this would make the experience smooth because they were familiar with the staff and setup at our venue, but we were wrong! Once we put a deposit down with them, they were incredibly unresponsive by email. It would take two weeks for our contact to get back to us, and only after multiple nudges. On our wedding day, they showed up 10 minutes before the ceremony to setup the mic and speakers. Luckily our externally-hired musicians had a backup power source that they could use for the ceremony. The mic also cutout partway through our ceremony, and again, it was our musicians and officiant that stepped in to problem solve, not S4. S4 also delayed our reception start by 30-45 minutes, again because of technical difficulties. They were also not ready for my father daughter dance, even though they asked us to fill in a very detailed agenda ahead of time. My dad and I were introduced, and then we awkwardly had to wait for a minute in the middle of the dancefloor for the sound tech to cue our music. S4 played the DJ music when our band was taking breaks, and the music was not mixed very well at all. Overall, our day was beautiful, but hiring this vendor added unnecessary stress and uncertainty. Even after all of the technical difficulties we experienced,
    no one reached out to apologize or offer concessions. They were not professional and just seemed concerned about getting paid. There are so many other great DJ and sound companies our there. Do yourselves a favour and hire another company!

    S4 Entertainment and Audio Visual's reply:

    Hi Erica,
    We're sorry to hear your experience with us wasn't positive! We know how important events like these are to our clients, so we take feedback such as yours very seriously.
    Since you'd asked to remove the DJ from your order ahead of time, we'd clarified with you that the band would be in charge of all music, both live and pre-recorded. As such, we were only providing and maintaining equipment, and mixing and cuing issues are a result of being asked to step in and cover music beyond what was agreed to.
    We deeply apologize for any disruptions or delays to the ceremony or reception. We'll be sure to look further into this with our staff and take full advantage of this opportunity for growth. Thanks again for leaving your review!
    Sincerely,
    The S4 Entertainment Team
  • C
    Cherylann Sent on 03/09/2023
    5 out of 5 rating
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    Recommend S4 Entertainment

    S4 Entertainment provided the music and MC. Scoping of services was straightforward and they were attentive to how we wanted things. Tony Gentillucci (MC) was professional and you could tell that he genuinely cared about how things would flow. And even though he does weddings all the time, he still found a way to make ours seem special and unique. Pej (MC) stuck to our music requests and was flexible with ad hoc requests as well on the day.
    Thank you S4!

    S4 Entertainment and Audio Visual's reply:

    Hi Cherylann, 
    Thanks for your review! It was an honour to help you celebrate your special day, and we're so glad you had fun. We'll be sure to pass your compliments on to Tony & Pej as well.
    If you have any more celebrations in the future you'd like us to be a part of, you know where to find us!
    Thanks, 
    The S4 Entertainment Team
  • Ashika
    Ashika D. Sent on 02/07/2023
    1 out of 5 rating
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    Worst Experience Ever

    People say music is one of the things people remember most about your wedding. S4 made that possible by giving us the worst dj ever. We never got to meet the dj prior to the wedding. In fact we didn’t meet our dj until the wedding day when I was told that the dj doesn’t have the song for my parents entrance into the reception which was incredibly odd considering I had the confirmation of songs (and exact timings of the songs) FOR EVERYONE because we had routines practiced. He finally got the song for my parents but of course he didn’t play the correct portion of the song. In fact he didn’t play the correct portion for any of the entrances. We were also told we would be able to meet with DJs beforehand so that we can pick the right one for us, which is what we wanted since we were having a mixed wedding and wanted to make sure the dj could play and properly mix both cultures. 6 months before we were contacted by someone else and when we let them know what we were told they told us that was not how they operated. Obviously it’s not because as stated at the beginning I only met the dj after the cocktail hour. He also didn’t know how to mix and just played full songs the entire time and didn’t try to integrate anything. Anytime any of us went up to the dj booth to request a song since he was only playing one type of music we asked for and not anything else (including the list of songs we put on our must play list) the dj was not in the booth. The only reason we went with S4 is because their plug in fee was ridiculous if we wanted to go with anyone else, and we were actually warned by other DJs and reviews to just go with someone else but we got scared of blowing our budget and completely fumbled this one. Honest to god spend the extra couple of grand because so many other DJs will actually give you the music you want and so many other perks. $4k to listen to music off basically iTunes was a complete waste of money and a nightmare. Save yourselves.

    S4 Entertainment and Audio Visual's reply:

    Hi Ashika,
    Thank you for leaving us a review! We appreciate your feedback, and we’ll be using it to improve our services for all customers moving forward.
    We’re sorry to hear that your experience with us wasn’t positive. While we aren’t able to offer interviews with our DJs in the selection process, we do consider factors like culture, and we try to accommodate specific requests as well.
    Beyond that, we try to ensure that you get the specific experience you’re looking for on your special day with the detailed agenda and information sheet each client fills out for the team. However, our DJs should also be available for notes and changes during the event as well.
    We’ll be speaking to the specific DJ as well as our talent coordinator to understand what caused these lapses, and to make sure they don’t happen again. Thank you once more for bringing this to our attention.
    - The S4 Entertainment Team
  • Victoria
    Victoria Sent on 01/05/2023
    3 out of 5 rating
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    Party Time

    S4 had everyone on the dance floor the whole night it was a lot of fun!

    S4 Entertainment and Audio Visual's reply:

    Congratulations and thank you so much for the wonderful review! We're so pleased to hear about your experience with us and hope to see you on the dance floor again soon!
  • A
    Ashley G. Sent on 22/04/2023
    5 out of 5 rating
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    Amazing! Wonderful to work with!

    Dj Frankie was amazing, lighting fantastic, MC Anthony was THE BEST! It was a party and it didn’t stop! Thank you for everything!
  • Laura
    Laura Sent on 08/08/2022
    5 out of 5 rating
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    Amazing DJ and MC!!

    We had a fantastic time at our wedding thanks to our MC, Anthony, and DJ, George. They were both absolutely amazing to work with and made our day so much fun. Anthony is an amazing MC who has been in the industry for 10 years and also has DJ experience. He has an amazing energy, kept things running smoothly, and was so much fun. George was an amazing DJ and kept the party going all night long. Music selections and timing were absolutely perfect. We were a little nervous about using S4 because we didn’t get our DJ or MC assigned to us until a week or two before the wedding, but they ended up pulling through and doing everything we wanted. They ask you not to provide a list of songs (do Spotify if you want that) and instead a list of genres and types you want/don’t want. We did that with some suggested artists and it was amazing. We couldn’t have asked for a better DJ or MC!
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