Reviews for Alliance Bridal

Reviews

• Jane L. Sent on 25/07/2024
  4.8 out of 5 rating

  4.8
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    4.0 out of 5 rating
    4.0

  Highly recommend Tatiana ! Said yes to my dress thanks to an amazing bridal consultant :)

  I am getting married in 3 months and I have been warned that I am super late for a dress by many people in the field. I was nervous for my appointment at Alliance Bridal for not only that reason but also because I had no clear vision on a dress. All I knew was I liked sleeves. Once we arrived at Alliance Bridal we were greated so well and the process began. I told Tatiana what I like about the first dress I tried on and she recommended one for me, without pressure! I tried it on and fell in love. Even though I tried on many other dresses that I had previously selected through their inventory, I couldn't forget the dress Tatiana suggested. I am very grateful for her help and her expertise and must give compliments when they are due. I had a great experience! I highly recomment the team at Alliance Bridal!

  I am getting married in 3 months and I have been warned that I am super late for a dress by many people in the field. I was nervous for my appointment at Alliance Bridal for not only that reason but also because I had no clear vision on a dress. All I knew was I liked sleeves. Once we arrived at Alliance Bridal we were greated so well and the process began. I told Tatiana what I like about the first dress I tried on and she recommended one for me, without pressure! I tried it on and fell in love. Even though I tried on many other dresses that I had previously selected through their inventory, I couldn't forget the dress Tatiana suggested. I am very grateful for her help and her expertise and must give compliments when they are due. I had a great experience! I highly recomment the team at Alliance Bridal!
• Alyson W. Sent on 25/10/2023
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  The team is wonderful

  I went back to alliance 4 times before I decided on a dress. Each time everyone working was lovely. They listened to what I liked and didn't like about each dress and helped narrow it down to the perfect dress. So many dresses to choose from and the online catalogue is nice to pick dresses from and they already have them in your room before you get there. A wonderful experience.

  I went back to alliance 4 times before I decided on a dress. Each time everyone working was lovely. They listened to what I liked and didn't like about each dress and helped narrow it down to the perfect dress. So many dresses to choose from and the online catalogue is nice to pick dresses from and they already have them in your room before you get there. A wonderful experience.
• Casandra M. Sent on 04/10/2022
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  I felt like I was in Say Yes to the Dress

  The place was very nice. It has plenty of dress choices for all tastes and budgets. My whole crew was with me and we had a nice place for all my guests to be comfortable. Plus, I said yes to the dress.

  The place was very nice. It has plenty of dress choices for all tastes and budgets. My whole crew was with me and we had a nice place for all my guests to be comfortable. Plus, I said yes to the dress.
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• Brianna G. Sent on 29/08/2022
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Dream Shop, Dream Staff, Dream Dress

  Honestly the best experience from the moment I walked in to the store. Leila was SO helpful, knew my style to a tee and found me my dream dress (a dress I would never have picked off the rack). Everything has been so smooth, exciting and supportive when working with Alliance. 10/10

  Honestly the best experience from the moment I walked in to the store. Leila was SO helpful, knew my style to a tee and found me my dream dress (a dress I would never have picked off the rack). Everything has been so smooth, exciting and supportive when working with Alliance. 10/10
• Julie D. Sent on 28/11/2019
  3.4 out of 5 rating

  3.4
  • Quality of service
    3.0 out of 5 rating
    3.0
  • Response time
    2.0 out of 5 rating
    2.0
  • Professionalism
    3.0 out of 5 rating
    3.0
  • Value
    4.0 out of 5 rating
    4.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Management could use customer service training

  The owner will talk to other people in the room while you're trying to talk to her (either in person or on the phone), they booked a time for me to come pick up my dress yet when I showed up they told me it wasn't steamed cause they didn't know I was coming (they called me). I waited outside for 30 minutes for them to steam it and it wasn't even done but they were closed so they told me to either take it as it was or to come back. When the owner was looking for me she went outside and started yelling "hello??? Hello?????" Instead of looking next to the front door, on the only bench. It was a weird experience. They want you in and out all the time and I didn't feel welcome there.

  The owner will talk to other people in the room while you're trying to talk to her (either in person or on the phone), they booked a time for me to come pick up my dress yet when I showed up they told me it wasn't steamed cause they didn't know I was coming (they called me). I waited outside for 30 minutes for them to steam it and it wasn't even done but they were closed so they told me to either take it as it was or to come back. When the owner was looking for me she went outside and started yelling "hello??? Hello?????" Instead of looking next to the front door, on the only bench. It was a weird experience. They want you in and out all the time and I didn't feel welcome there.
• Chantal D. Sent on 23/10/2019
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Wedding Dress

  I got my wedding dress from Alliance Bridal. The staff were very nice and professional. I also got my alterations done there and am very happy with the results. I would recommend to anyone.

  I got my wedding dress from Alliance Bridal. The staff were very nice and professional. I also got my alterations done there and am very happy with the results. I would recommend to anyone.
• Tracey S. Sent on 05/08/2019
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Wedding Tracey & John August 3rd

  Amazing does not even begin to explain the service we received!

  Amazing does not even begin to explain the service we received!
• Mathieu Sent on 18/05/2018
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Thank you Alliance!

  We obtained wonderful all around service from Alliance Bridal in Moose Creek, ON.
  The girls were so kind and helpful. They gave great advice on accessories and hairstyles.
  Their dress selection is very large and divers and fits all budgets!
  I highly recommend checking it out :)

  We obtained wonderful all around service from Alliance Bridal in Moose Creek, ON.
  The girls were so kind and helpful. They gave great advice on accessories and hairstyles.
  Their dress selection is very large and divers and fits all budgets!
  I highly recommend checking it out :)
• Amanda M. Sent on 17/08/2017
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  Alliance was amazing from the moment I walked through the door. I had many appointments the day that I went but ended up cancelling as I found my dress and knew I didn't need to go anywhere else. The customer services was amazing and everybody doated on you like you were the only one in the store. I love my dress and it was everything I could have dreamed about it a wedding dress! I highly recommend Alliance Bridal!

  Alliance was amazing from the moment I walked through the door. I had many appointments the day that I went but ended up cancelling as I found my dress and knew I didn't need to go anywhere else. The customer services was amazing and everybody doated on you like you were the only one in the store. I love my dress and it was everything I could have dreamed about it a wedding dress! I highly recommend Alliance Bridal!
• Laura H. Sent on 31/07/2017
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
  • Response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  I bought my dress and had all my alterations done here. They have beautiful Jewellery and accessories too.
  I was really pleased with all the staff and the selection of dresses is great.
  They are getting my dress cleaned for me as well, which saved me some hassle of looking around for a good cleaner for it!
  All in all an excellent store to visit for anything bridal related!

  I bought my dress and had all my alterations done here. They have beautiful Jewellery and accessories too.
  I was really pleased with all the staff and the selection of dresses is great.
  They are getting my dress cleaned for me as well, which saved me some hassle of looking around for a good cleaner for it!
  All in all an excellent store to visit for anything bridal related!

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