Reviews for Amanda-Lina's Sposa Boutique
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4.2 out of 5 rating
4.2 Good
4.2 out of 5 rating
152 reviews
85% recommend it
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Quality of service 4.3 out of 5 rating
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Response time 4.2 out of 5 rating
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Professionalism 4.3 out of 5 rating
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Value 4.2 out of 5 rating
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Flexibility 4.2 out of 5 rating
Awards
152
+42
User photos
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Debbie A. Sent on 18/08/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Got my dream dress!
Amandalinas was amazing is helping me find the dress i felt amazing in and that i loved. Had been to a few other shops to try on dresses but was never happy as a bigger girl most shops have the tiny dresses they squeeze you into. I felt like a bride and they were great! Only downside was i wans t able to take a picture in my dress at the shop as no cameras.are allowed so that sucked as all my bridal party was scattered across the country and couldnt see :(Amandalinas was amazing is helping me find the dress i felt amazing in and that i loved. Had been to a few other shops to try on dresses but was never happy as a bigger girl most shops have the tiny dresses they squeeze you into. I felt like a bride and they were great! Only downside was i wans t able to take a picture in my dress at the shop as no cameras.are allowed so that sucked as all my bridal party was scattered across the country and couldnt see :( -
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Caroline Sent on 24/03/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Must Visit Amanda-Linas
Any bride looking for a dress MUST GO to Amanda Lina's.
We had the best service here, such kindness from the staff 10/10 would recommend.Any bride looking for a dress MUST GO to Amanda Lina's.
We had the best service here, such kindness from the staff 10/10 would recommend.Amanda-Lina's Sposa Boutique's reply:
Hi Caroline,
Thank you for such a warm review. We are so happy that you had a wonderful time with our staff, we can't wait to see you again! All the best :) -
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Debbie Sent on 23/12/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing Selection and Excellent Service
Amandalina’s has a great selection of gowns. Teresa, our sales assistant, provided excellent customer service. She was incredibly patient, never seemed annoyed, and graciously agrees to me trying on different styles and price points than initially selected. I highly recommend this store and Teresa who helped me find my dream gown and can do the same for you.Amandalina’s has a great selection of gowns. Teresa, our sales assistant, provided excellent customer service. She was incredibly patient, never seemed annoyed, and graciously agrees to me trying on different styles and price points than initially selected. I highly recommend this store and Teresa who helped me find my dream gown and can do the same for you.Amanda-Lina's Sposa Boutique's reply:
Hi Debbie,
Thank you so much for your kind and thoughtful review! We appreciate you taking the time to share your experience with Teresa and cannot wait to see you again when your gown comes in. Have a great holiday season! -
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Khristyn Sent on 18/09/20231.6 out of 5 rating
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Quality of service 1.0 out of 5 rating
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Response time 1.0 out of 5 rating
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Professionalism 1.0 out of 5 rating
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Value 2.0 out of 5 rating
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Flexibility 3.0 out of 5 rating
Would never attend again
My first visit was amazing but every after fell short.. from the rude, unaware receptionists to quick, unfriendly seamstress I was very un pleased with my wedding dress shopping process. I paid $1000 for subpar alterations. Save your money and go elsewhere for better customer service!!My first visit was amazing but every after fell short.. from the rude, unaware receptionists to quick, unfriendly seamstress I was very un pleased with my wedding dress shopping process. I paid $1000 for subpar alterations. Save your money and go elsewhere for better customer service!! -
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Kayla F. Sent on 31/08/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Teresa is professional, attentive and wise!
I had a fabulous time trying on wedding dresses with my bridal consultant, Teresa's, guidance. She was so patient and professional throughout the process. The other staff members there were helpful answering my questions and were very communicative about the invoicing, my appointments, and my alterations. Special shout out to Maria for ensuring that the final dress was perfect for me from length to the symmetry on the lace.
Thank you again to Teresa for helping me find “the one”. I love that she was accommodating me AND my mom and pulled exactly what I was looking for. I remember feeling a sense of relief when I said yes to the dress.
I would definitely shop at Amanda-Lina's special occasion section in the future as I know their selections and quality are the real deal.I had a fabulous time trying on wedding dresses with my bridal consultant, Teresa's, guidance. She was so patient and professional throughout the process. The other staff members there were helpful answering my questions and were very communicative about the invoicing, my appointments, and my alterations. Special shout out to Maria for ensuring that the final dress was perfect for me from length to the symmetry on the lace.
Thank you again to Teresa for helping me find “the one”. I love that she was accommodating me AND my mom and pulled exactly what I was looking for. I remember feeling a sense of relief when I said yes to the dress.
I would definitely shop at Amanda-Lina's special occasion section in the future as I know their selections and quality are the real deal. -
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Katrina Sent on 30/06/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Incredible Service
My experience with Amanda Linas was above and beyond. My stylist was Nancy and from beginning to end, she was the absolute sweetest and kindest woman. She made my wedding dress dreams come true and made me feel beautiful. She will always have a place in my heart as she truly loves what she does and it shows.
The entire team at Amanda Linas was incredible to work with. Alterations did such a fantastic job with fitting my dress to my body, given that I had lost sudden weight due to wedding stress.
I cannot recommend Amanda Linas enough as they were the epitome of a perfect location to secure a dream dress.My experience with Amanda Linas was above and beyond. My stylist was Nancy and from beginning to end, she was the absolute sweetest and kindest woman. She made my wedding dress dreams come true and made me feel beautiful. She will always have a place in my heart as she truly loves what she does and it shows.
The entire team at Amanda Linas was incredible to work with. Alterations did such a fantastic job with fitting my dress to my body, given that I had lost sudden weight due to wedding stress.
I cannot recommend Amanda Linas enough as they were the epitome of a perfect location to secure a dream dress.-
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+4 Photos
Amanda-Lina's Sposa Boutique's reply:
Hi Katrina,
Thank you so much for taking the time to write such a heartfelt and detailed review about us and our wonderful Nancy. We are so thrilled to hear that you had an amazing experience with us.
We appreciate your support, it was such a pleasure having you and your loved ones at our boutique.
We value your feedback and look forward to serving you again soon!
All the best on your new journey! -
Quality of service
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Maryann Sent on 06/04/20231.4 out of 5 rating
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Quality of service 1.0 out of 5 rating
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Response time 1.0 out of 5 rating
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Professionalism 1.0 out of 5 rating
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Value 1.0 out of 5 rating
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Flexibility 3.0 out of 5 rating
Horrible service
if you get a dress and they say, pick it in 2 wks. It is a lie, you will never get the dress on time, the lady who called me was RUDE(LAUREN). no value for customer, as i told how urgent it was for me. I did not get the dress free, this was the 2nd time i spoke to this lady. She did not let me speak to a managerif you get a dress and they say, pick it in 2 wks. It is a lie, you will never get the dress on time, the lady who called me was RUDE(LAUREN). no value for customer, as i told how urgent it was for me. I did not get the dress free, this was the 2nd time i spoke to this lady. She did not let me speak to a managerAmanda-Lina's Sposa Boutique's reply:
Hi Maryann,
When placing an order we do provide an estimation on the delivery based on the reply from our vendors. In your case we did advise of an approximate arrival of 2 weeks, and your gown arrived in 2 weeks and 3 days. We have no control over any shipping delays that may arise due to the carrier and/or customs, however we only accept orders that we know will have enough time to arrive. We value our customers immensely and are very sorry to read that you feel otherwise. -
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Amanda Sent on 14/11/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
loved my dress and was so happy with the customer service
got my dress at AmandaLinas and I would recommend to everyone. Each fitting they were helpful to make sure that the dress was gonna be perfect on the day off. I even got my veil from there and it was perfect.got my dress at AmandaLinas and I would recommend to everyone. Each fitting they were helpful to make sure that the dress was gonna be perfect on the day off. I even got my veil from there and it was perfect. -
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Andree-Anne C. Sent on 09/10/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I said yes to the dress!
I loved my experience at Amanda-Linas yesterday, maria was my stylist and she found the dress that screamed me! She was very patient, she asked me all kinds of questions to find my dress., she found my dress under my budget. I loved my experience, the shop is beautiful. Just love love! I recommend for every bride to go to Amanda-Linas to find there dress its worth every trip!I loved my experience at Amanda-Linas yesterday, maria was my stylist and she found the dress that screamed me! She was very patient, she asked me all kinds of questions to find my dress., she found my dress under my budget. I loved my experience, the shop is beautiful. Just love love! I recommend for every bride to go to Amanda-Linas to find there dress its worth every trip! -
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Sarah Sent on 18/07/20221 out of 5 rating
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Quality of service 1.0 out of 5 rating
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Response time 1.0 out of 5 rating
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Professionalism 1.0 out of 5 rating
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Value 1.0 out of 5 rating
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Flexibility 1.0 out of 5 rating
Extremely unprofessional - EXCEPT FOR DIANE
My first experience involved an absolutely amazing woman named Diane.There are not enough positive things I could say about Diane, from understanding my needs, being engaging, to her knowledge of the various dresses,designers and absolutely all things bridal. I left with a spring in my step after purchasing my 1st gown. I returned to the store a second time and chose my second gown, again with the assistance of Diane. I had second thoughts about the cut of the dress after looking at it on line, and Diane had me come back in the next day, we decided to go with a different dress which I felt more comfortable in.I enjoyed working with Diane and her knowledge and professionalism. I returned a 3rd time to buy a gown for my daughter,working with Diane.She, was magic with my daughter it was quick and painless.This is where we go from exemplary service to below mediocre.I was contacted that 1 of my dresses was in, along with my daughter’s; my MOH called in to make an appointment for our 1st FITTING and to find a dress for her. July 8th at 10(the day of the Roger's shutdown). Upon arrival,I was greeted in a very unfriendly manner and told we did not have an appointment.The chill coming from Lauren was palpable enough that my 12y.o. noticed.I explained that my MOH had made the appointment, I was told an appointment was scheduled for 11am for a "try on and pick up" I reiterated that it was a fitting by the seamstress.Lauren eventually made it feel like she was moving mountains to " squeeze us in" at 1230 pm, but we would have to be "quick as a VIP bride" had booked the room. I asked repeatedly for Diane as I knew she would sort it out.Due to the Roger's issue, Diane was unable to come in( as were so many affected by this outage). We went nextdoor, found a dress for my MOH(4th dress purchase) At 1230,I proceeded to try on my dress.It did not fit!The associate, told me I needed to lose another 10 pounds and then I was whisked to the back with the seamstresses.On our way back I spoke to Samantha (daughter owner) and let her know just how terrible Lauren had made our entire group feel - can you imagine my shock and awe to be told" this is how she has been trained to be".I put on my dress and was told, sorry it does not fit and we are going to need to do major alterations. And then I was told that my second dress would not be in until the end of the month,and they would not be able to do the alterations they were too busy. At the time of purchase, I’d offered to pay a rush fee in order to receive my dress on time and fitted properly - which I was told no,we had plenty of time.I paid the exorbitant fees for alterations and was told there would be even more fees.I left the store feeling defeated. I reached out to Diane and let her know what was happening -and once her phone was working, she got right back to me.OnJuly 11,I called and left a message for Sam(the owner) asking that he please return my call. I returned to the store on July 12, met Diane,she had me try on my dress again It fit! Nothing had been done, no 10lbs shed. Just the always professional Diane.My 2nd dress had arrived, and it fit. (the other staff told me it wouldn’t) July 14 I called again, left a Vm in Sam’s mailbox, and with Lauren. To this time, Sam has not called. Management does not appear to return phone calls. THANK YOU, DIANE! To the rest – you all need a lesson in professionalism.My first experience involved an absolutely amazing woman named Diane.There are not enough positive things I could say about Diane, from understanding my needs, being engaging, to her knowledge of the various dresses,designers and absolutely all things bridal. I left with a spring in my step after purchasing my 1st gown. I returned to the store a second time and chose my second gown, again with the assistance of Diane. I had second thoughts about the cut of the dress after looking at it on line, and Diane had me come back in the next day, we decided to go with a different dress which I felt more comfortable in.I enjoyed working with Diane and her knowledge and professionalism. I returned a 3rd time to buy a gown for my daughter,working with Diane.She, was magic with my daughter it was quick and painless.This is where we go from exemplary service to below mediocre.I was contacted that 1 of my dresses was in, along with my daughter’s; my MOH called in to make an appointment for our 1st FITTING and to find a dress for her. July 8th at 10(the day of the Roger's shutdown). Upon arrival,I was greeted in a very unfriendly manner and told we did not have an appointment.The chill coming from Lauren was palpable enough that my 12y.o. noticed.I explained that my MOH had made the appointment, I was told an appointment was scheduled for 11am for a "try on and pick up" I reiterated that it was a fitting by the seamstress.Lauren eventually made it feel like she was moving mountains to " squeeze us in" at 1230 pm, but we would have to be "quick as a VIP bride" had booked the room. I asked repeatedly for Diane as I knew she would sort it out.Due to the Roger's issue, Diane was unable to come in( as were so many affected by this outage). We went nextdoor, found a dress for my MOH(4th dress purchase) At 1230,I proceeded to try on my dress.It did not fit!The associate, told me I needed to lose another 10 pounds and then I was whisked to the back with the seamstresses.On our way back I spoke to Samantha (daughter owner) and let her know just how terrible Lauren had made our entire group feel - can you imagine my shock and awe to be told" this is how she has been trained to be".I put on my dress and was told, sorry it does not fit and we are going to need to do major alterations. And then I was told that my second dress would not be in until the end of the month,and they would not be able to do the alterations they were too busy. At the time of purchase, I’d offered to pay a rush fee in order to receive my dress on time and fitted properly - which I was told no,we had plenty of time.I paid the exorbitant fees for alterations and was told there would be even more fees.I left the store feeling defeated. I reached out to Diane and let her know what was happening -and once her phone was working, she got right back to me.OnJuly 11,I called and left a message for Sam(the owner) asking that he please return my call. I returned to the store on July 12, met Diane,she had me try on my dress again It fit! Nothing had been done, no 10lbs shed. Just the always professional Diane.My 2nd dress had arrived, and it fit. (the other staff told me it wouldn’t) July 14 I called again, left a Vm in Sam’s mailbox, and with Lauren. To this time, Sam has not called. Management does not appear to return phone calls. THANK YOU, DIANE! To the rest – you all need a lesson in professionalism. -
Quality of service
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