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Reviews for Bridal Temptations

Bridal Temptations

Bridal Temptations

Hanover, Ontario
4.9 out of 5 rating, 146 reviews
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Reviews

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4.9 out of 5 rating
4.9 out of 5 rating
146 reviews
99% recommend it
  • Quality of service
    4.9 out of 5 rating
  • Response time
    4.9 out of 5 rating
  • Professionalism
    4.9 out of 5 rating
  • Value
    4.9 out of 5 rating
  • Flexibility
    4.9 out of 5 rating

Awards

146
  • Jamie
    Jamie Sent on 27/04/2024
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    never again

    my soon to be wife just came from there with her bridal party someone working there must be having a bad day or a rough time they just had the worst experience ever its to bad she was so happy and excited to find a dress today :(

    Bridal Temptations's reply:

    We deeply regret the negative experience that your soon-to-be wife and her bridal party had at our bridal shop. It's disheartening to hear that their visit did not meet their expectations, especially on such an important occasion.
    We acknowledge that there were challenges during their appointment, particularly due to a scheduling error and our inability to accommodate the entire bridal party in our salon as we typically would. Despite these challenges, we made every effort to accommodate them in a different area of the salon and ensure that they could still have a positive experience. However, we understand that this may not have fully addressed their concerns or made them feel as special as they deserved to feel.
    We sincerely apologize for any frustration or disappointment caused by the situation. Our goal is always to provide exceptional service and make every customer feel valued and respected. We regret if we fell short of this standard during your visit.
    We value your feedback and are committed to addressing your concerns. Once again, we apologize for any disappointment caused, and we thank you for bringing these issues to our attention. We remain committed to providing exceptional service to all of our customers and will use your feedback to improve our service in the future.
  • M
    Missy A. Sent on 03/09/2023
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    Wedding Dress

    Bridal Temptations has a large and beautiful selection of wedding dresses in all different sizes and styles. The ladies assisting me were so helpful and made the experience a great one. We are so lucky to have such a great bridal store in our local area!

    Bridal Temptations's reply:

    Missy, it was our pleasure!!! Thank you for the beautiful review and for helping other brides know a little more about us. You were a joy to work with and I can't wait to see photos of your wedding day. Please let us know if we can help you with anything else for your wedding.
  • Chelsea
    Chelsea J. Sent on 26/04/2023
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    Wonderful Staff, Excellent Response Times, Amazing Experience Overall

    The most excellent staff I’ve experienced in my whole bridal dress shopping journey. The staff were extremely accommodating with appointments and everyone had such positive energy, the willingness to help find the dress of your dreams and provide meaningful feedback with dress alteration options. Nothing but a positive experience with this store - I am so happy that Bridal Temptations was a part of a wedding milestone where I said yes to my dress!

    Bridal Temptations's reply:

    Awe thank you so much Chelsea for you kind review! It was lovely working with you and we are thrilled that you were able to find your dream dress with us! You are going to make a stunning bride! We wish you all the best with your upcoming wedding and look forward to helping you again!:)
    ~The girls at Bridal Temptations
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  • S
    Shannon B. Sent on 22/04/2023
    5 out of 5 rating
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    Mother of the bride dress

    Great experience and super friendly staff. Our appointment was a success, we are so happy with our purchase :D

    Bridal Temptations's reply:

    Thank you Shannon! We appreciate you coming to our store to find your dress! You will look beautiful and we can not wait to see photos!
    ~The Bridal Temptations Girls
  • Jenna
    Jenna S. Sent on 04/04/2023
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    Very helpful and professional!

    The staff at Bridal Temptations were all very helpful and inviting! I feel relaxed and at ease with no pressure to purchase. I found their dresses were high quality and up to date. They had a large variety of dresses and accessories! I really enjoyed my time dress shopping here and love the dress I ended up with :)

    Bridal Temptations's reply:

    Thank you so much Jenna for your kind words! We loved working with you to find your perfect dress:) We wish you all the best with your upcoming wedding, and look forward to helping you again!
    ~The girls at Bridal Temptations
  • D
    Donna Sent on 23/03/2023
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    Mother of the Groom

    Shopping for myself is not my favourite thing. The staff was very helpful and honest about how the outfits looked and fit. I purchased the second outfit I tried on. In and out in well under an hour with an outfit I am looking forward to wearing as Mother of the Groom. Thank you Temptations

    Bridal Temptations's reply:

    It was lovely helping you find the perfect outfit Donna, and thank you so much for your kind review! We really appreciate it:) All the best with the upcoming wedding!
    ~The girls at Bridal Temptations
  • A
    Angela K. Sent on 06/03/2023
    5 out of 5 rating
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    Large variety with great customer service

    I've purchased my dress veil and garter there. The customer service was great, while also making me feel special

    Bridal Temptations's reply:

    Thank you so much Angela for your kind words!:) We really appreciate the thoughtful review. We are so happy you found the dress of your dreams, you were lovely to work with!
    We wish you all the best!
    ~The girls at Bridal Temptations
  • P
    Pam M. Sent on 05/03/2023
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    Excellent first time experience

    Staff was very accommodating with our budget and the style of dress I was looking for. I would highly recommend them to anyone looking for high quality dress services!

    Bridal Temptations's reply:

    Thank you Pam for the kind review. We are so happy that you had a great experience, you too were so great to work with. Wishing you love and happiness for years to come!
    ~The Girls at Bridal Temptations
  • S
    Steph K. Sent on 01/03/2023
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    Very sweet, kind and supportive!

    Sandra, the owner, and Carmyn are both so sweet! Sandra is so calm and collected that talking to her at the bridal show made me feel like I’d be well taken care of. And sure enough I found a beautiful and elegant dress in her store with the help of Carmyn. She also has a similar demeanor which helps calm the nerves. I found both of them to be much more supportive than everyone else at the bridal show. Thank you ladies, you made this experience such a pleasant one 💕
  • Bre
    Bre F. Sent on 16/02/2023
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    Stress Free

    The staff at Temptations are so sweet and caring. The store has a wide variety in dress styles and sizes. As a plus size bride I felt so loved and cared for. They were very flexible to hold the dress for me so I could really take time to think about my decision. I fell in love with one of their dresses and it was so fun to celebrate with them my YES TO THE DRESS moment! We took pictures and had a proper celebration.

    Bridal Temptations's reply:

    Thank you so much Bre for such a lovely review, we really appreciate your thoughtfulness:) You are going to make a stunning bride and we are so happy that you found your dream dress! We wish you and your spouse all the very best with your upcoming wedding:)
    ~The girls at Bridal Temptations
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