Reviews for Dream It Yourself
View more informationReviews
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Quality of service 4.4 out of 5 rating
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Response time 4.5 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 4.3 out of 5 rating
Awards
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Elisa Sent on 11/12/20241 out of 5 rating
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Quality of service 1.0 out of 5 rating
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Response time 1.0 out of 5 rating
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Professionalism 1.0 out of 5 rating
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Value 1.0 out of 5 rating
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Flexibility 1.0 out of 5 rating
DIY experience was a nightmare
My dress shopping experience was a nightmare. I fell in love with a dress online. I made an appointment with a place that assured me they had the dress. They did not. They did have one that was incredibly close but I absolutely hated it on me. So I told them I was looking for unique, vintage inspired, and didn't want bright white and they kept pulling dresses that absolutely were not what I asked for. Went to an off the rack shop and told the stylist what I was looking for and she kept bringing the exact opposite 😭 and every time I would gently remind her that I was looking for a specific style she would say “well we don’t have that 😐”.My dress shopping experience was a nightmare. I fell in love with a dress online. I made an appointment with a place that assured me they had the dress. They did not. They did have one that was incredibly close but I absolutely hated it on me. So I told them I was looking for unique, vintage inspired, and didn't want bright white and they kept pulling dresses that absolutely were not what I asked for. Went to an off the rack shop and told the stylist what I was looking for and she kept bringing the exact opposite 😭 and every time I would gently remind her that I was looking for a specific style she would say “well we don’t have that 😐”. -
Quality of service
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Kaleena Sent on 05/09/20243.6 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Response time 3.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 3.0 out of 5 rating
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Flexibility 3.0 out of 5 rating
Amazing for wedding dresses, ordinary for everything else
I had such an amazing experience with my wedding dress that I decided to get my bridesmaid dresses at the same place. Unfortunately, that was my mistake. When I went in with my bridesmaid, the store person was not very kind or welcoming. We were told the dresses would be ready in 2 months. After 2 months and a half, I contacted the store as I had not heard back from them. They informed me that the dresses now take up to 4 months, which no one had informed me of. There were unfortunately many other issues that arose from the store. If you're getting a wedding dress, I would recommend this place, for anything else, avoid it all cost.I had such an amazing experience with my wedding dress that I decided to get my bridesmaid dresses at the same place. Unfortunately, that was my mistake. When I went in with my bridesmaid, the store person was not very kind or welcoming. We were told the dresses would be ready in 2 months. After 2 months and a half, I contacted the store as I had not heard back from them. They informed me that the dresses now take up to 4 months, which no one had informed me of. There were unfortunately many other issues that arose from the store. If you're getting a wedding dress, I would recommend this place, for anything else, avoid it all cost. -
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Maude Sent on 12/09/20234.8 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Very professional and responsive
Everything went pretty smooth.Everything went pretty smooth.Dream It Yourself's reply:
Dear Maude,
Thank you very much for your lovely review and for sharing this photo of your wedding day 🥰 We always love seeing our brides on their big day, you couldn’t have made us happier!
We wish you all the best with your husband ❤️ -
Quality of service
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Kathryn Sent on 08/06/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Felt like a princess 💖
I’d like to extend my deepest heartfelt gratitude and biggest hug ever to the team at DIY for being such sweet, amazing women who really love what they do, and it shows! I felt like a princess when trying on their beautiful dresses and they had such amazing input and advice to each one that I tried on. Ultimately I already knew which dress I wanted and just fell in love as soon as I put it on. A special thank you to Marion for taking such good care of me from start to finish; from my fitting until our wedding ceremony. Honestly can’t say thank you enough and highly, HIGHLY recommend their boutique if you’re looking for exquisite wedding dresses!I’d like to extend my deepest heartfelt gratitude and biggest hug ever to the team at DIY for being such sweet, amazing women who really love what they do, and it shows! I felt like a princess when trying on their beautiful dresses and they had such amazing input and advice to each one that I tried on. Ultimately I already knew which dress I wanted and just fell in love as soon as I put it on. A special thank you to Marion for taking such good care of me from start to finish; from my fitting until our wedding ceremony. Honestly can’t say thank you enough and highly, HIGHLY recommend their boutique if you’re looking for exquisite wedding dresses!Dream It Yourself's reply:
Dear Kathryn,
Thank you so much for having taken the time to write us such a lovely review! We are deeply touched by your kind words 🥰
It was such a pleasure to welcome you and to accompany you through each step of the process! We couldn’t have dreamt of better winners for our Valentine’s Day contest: you and Jean-Sebastien are among the kindest, loveliest and grateful couples we have had the chance to meet ❤️
We wish you all the best - and lots of love! 💕 -
Quality of service
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Michaila M. Sent on 02/01/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Loved this boutique
DIY was such a lovely experience. I wanted something a little less traditional and boy did they deliver! This store was recommended to me by a friend and in turn I told 2 of my friends to go - both got their dresses there too!!!DIY was such a lovely experience. I wanted something a little less traditional and boy did they deliver! This store was recommended to me by a friend and in turn I told 2 of my friends to go - both got their dresses there too!!!Dream It Yourself's reply:
Thank you Michaila for your lovely review of your experience at DIY! We loved welcoming you and helping you find YOUR dream dress 🥰 We hope you had a splendid wedding and that you enjoyed every minute❣️ We look forward to welcoming you back, maybe with a 3rd friend? 😉💕 -
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Kaitlyn P. Sent on 13/10/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
A dream come true!
I had the most amazing wedding dress experience at DIY! I've been following them for years and always knew that if I were to get married, I would definitely go to them for my dress. From the start, Justine and her whole team make you feel like you are a star! I had the pleasure of working with Justine when choosing my dress and she made me feel so comfortable and confident the entire time. They didn't have my size in the sample dresses and went above and beyond to make sure I was able to have the best experience and choose the right dress for me. I'm so excited for my wedding day and to be able to finally wear the dress of my dreams :) I can't recommend them enough!I had the most amazing wedding dress experience at DIY! I've been following them for years and always knew that if I were to get married, I would definitely go to them for my dress. From the start, Justine and her whole team make you feel like you are a star! I had the pleasure of working with Justine when choosing my dress and she made me feel so comfortable and confident the entire time. They didn't have my size in the sample dresses and went above and beyond to make sure I was able to have the best experience and choose the right dress for me. I'm so excited for my wedding day and to be able to finally wear the dress of my dreams :) I can't recommend them enough!Dream It Yourself's reply:
Thank you so much Kaitlyn for taking the time to send us such a lovely message! 🥰 We are very touched to hear that you loved your experience with us - you are definitely a stunning DIY bride 💖 We wish you all the best with your husband! -
Quality of service
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Noëlle J. Sent on 24/09/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great experience and beautiful dresses!
I loved my experience! I would highly recommend :)I loved my experience! I would highly recommend :)Dream It Yourself's reply:
Thank you Noëlle for your lovely words! We loved welcoming you at DIY and helping you find YOUR dress 💕 -
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Stitch Sent on 01/09/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
A great experience
The boutique is lovely, and all the employees very welcoming. I loved my experience with them and their choices of dresses. I also bought a lively hair accessory there. One negative: the garment bag is see through in the light, which is not ideal when you are traveling for your wedding if you don't want your partner to see the dress. Handles on the bag to use when folded would also be a nice addition, so it's more comfortable to carryThe boutique is lovely, and all the employees very welcoming. I loved my experience with them and their choices of dresses. I also bought a lively hair accessory there. One negative: the garment bag is see through in the light, which is not ideal when you are traveling for your wedding if you don't want your partner to see the dress. Handles on the bag to use when folded would also be a nice addition, so it's more comfortable to carryDream It Yourself's reply:
Hello,
Thank you for having taken the time to leave this review. 💕 We really appreciate knowing that you loved your experience at DIY! 🥰
You are our first bride who has given us such a mitigated return on our garment bags: we will definitely look into this matter! Thank you for letting us know, we only want the best for our brides.
We hope that you had a beautiful wedding and that you felt amazing in your dress! 😍 -
Quality of service
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Gabrielle Sent on 29/08/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing boutique
Wonderful team 🥰 best experience!
I choose a Laudae dress
https://www.instagram.com/p/CSme8IyjWVR/?igshid=YmMyMTA2M2Y=Wonderful team 🥰 best experience!
I choose a Laudae dress
https://www.instagram.com/p/CSme8IyjWVR/?igshid=YmMyMTA2M2Y=Dream It Yourself's reply:
Thank you Gabrielle for your lovely words! 🥰 We loved welcoming you and helping you find YOUR dress, that looks 100% made for you. You are stunning❣️ -
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Chloé Sent on 10/11/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
DIY la perfection de A à Z! 👰🏻
Je suis une mariée gentille mais exigeante... c’est normal on ne se marie qu’une fois. Avec 5 ans d’accumulation de Pinterest des fois on peu si perdre, mais je savais que je voulais un mariage à notre image. En nature et un peu bobo. Je ne trouvais de robe nul part. Aucune avec un coup de cœur. J’ai été jusqu’à Ottawa et Toronto mais rien.
Je suis tombé par hasard sur DYI (merci Instagram). Je les ai contacté et dès ce moment, c’était plus clair, plus facile.
Une équipe d’une générosité incroyable, d’un accompagnement impeccable, d’un professionnalisme comme nul part ailleurs (croyez-moi pour en avoir fait beaucoup), et d’un style unique comme ont en rêve! J’AI DIT OUI À DIY!Je suis une mariée gentille mais exigeante... c’est normal on ne se marie qu’une fois. Avec 5 ans d’accumulation de Pinterest des fois on peu si perdre, mais je savais que je voulais un mariage à notre image. En nature et un peu bobo. Je ne trouvais de robe nul part. Aucune avec un coup de cœur. J’ai été jusqu’à Ottawa et Toronto mais rien.
Je suis tombé par hasard sur DYI (merci Instagram). Je les ai contacté et dès ce moment, c’était plus clair, plus facile.
Une équipe d’une générosité incroyable, d’un accompagnement impeccable, d’un professionnalisme comme nul part ailleurs (croyez-moi pour en avoir fait beaucoup), et d’un style unique comme ont en rêve! J’AI DIT OUI À DIY!-
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+3 Photos
Dream It Yourself's reply:
Merci tellement chère Chloé pour ces doux mots ! Tu sais à quel point on a adoré faire partie de ta belle journée et t'accompagner fut le plus grand des honneurs ! Tu étais MAGNIFIQUE ! -
Quality of service
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