Reviews for Helen's Bridal and Evening Wear

Reviews
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4.9 out of 5 rating
4.9
Excellent
43 reviews
Recommended by 97% of couples
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Quality of service 4.9 out of 5 rating
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Response time 4.9 out of 5 rating
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Professionalism 4.8 out of 5 rating
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Value 4.9 out of 5 rating
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Flexibility 4.8 out of 5 rating
Awards
43



+29
User photos

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Tori Sent on 06/04/20255 out of 5 rating
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Quality of service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Above & beyond
Helen’s went above and beyond for me. I fell in love with a dress I found on TikTok and messages everywhere in Ontario and even the designer and everyone said it was discontinued and I was out of luck. Carrie at Helen’s managed to track it down for me and now I am in love with my dress and can’t wait to wear it down the aisle. I can’t thank you folks enough!Helen’s went above and beyond for me. I fell in love with a dress I found on TikTok and messages everywhere in Ontario and even the designer and everyone said it was discontinued and I was out of luck. Carrie at Helen’s managed to track it down for me and now I am in love with my dress and can’t wait to wear it down the aisle. I can’t thank you folks enough! -
Quality of service
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Sarina Sent on 04/11/20245 out of 5 rating
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Quality of service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Beautiful collection of dresses
I found my dream wedding dress at Helen’s and couldn’t be happier! The team and Carrie made the process feel so special and everyone is very nice. They also accommodated me and steamed my dress last minute.I found my dream wedding dress at Helen’s and couldn’t be happier! The team and Carrie made the process feel so special and everyone is very nice. They also accommodated me and steamed my dress last minute. -
Quality of service
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Josie Sent on 11/10/20245 out of 5 rating
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Quality of service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Professional & Prompt
The team at Helen’s Bridal were nothing but amazing! Their help and support made my wedding dress process smooth.The team at Helen’s Bridal were nothing but amazing! Their help and support made my wedding dress process smooth.-
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+4 Photos
Helen's Bridal and Evening Wear's reply:
Hi Josie, Thank you for your lovely review. We are so happy to hear that you enjoyed your experience here at Helens Bridal. Thank you for sharing your pictures you looked so beautiful on your special day. All the best with your new future!
The Helens Bridal Team. -
Quality of service
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Rebecca Sent on 20/11/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Wedding Dress
Helen’s bridal did an amazing job making me feel comfortable when trying on wedding dresses. I went in thinking I wanted a particular style and when I wasn’t liking anything my stylist threw in a wild card dress to try on. I ended up falling in love and saying yes to the dress! I felt so beautiful in my dress and am so happy to have had such a great experience with Helen’s Bridal!Helen’s bridal did an amazing job making me feel comfortable when trying on wedding dresses. I went in thinking I wanted a particular style and when I wasn’t liking anything my stylist threw in a wild card dress to try on. I ended up falling in love and saying yes to the dress! I felt so beautiful in my dress and am so happy to have had such a great experience with Helen’s Bridal!Helen's Bridal and Evening Wear's reply:
Hi Rebecca, thank you for your lovely review. We are so happy you found your dream dress and enjoyed your experience here at Helens. We would love to see photos of you in your dress! -
Quality of service
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Andie Sent on 19/06/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Great selection and customer service!
The staff at Helen's is super helpful and friendly. They offer a great shopping experience and diverse selection of dresses. Highly recommend!The staff at Helen's is super helpful and friendly. They offer a great shopping experience and diverse selection of dresses. Highly recommend! -
Quality of service
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Bonnie Sent on 09/06/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Within an hour
I don’t enjoy shopping but the staff here made it a very positive experience. I was able to find a dream dress and have everything squared away in under an hour.I don’t enjoy shopping but the staff here made it a very positive experience. I was able to find a dream dress and have everything squared away in under an hour.Helen's Bridal and Evening Wear's reply:
Hello Bonnie,
Thank you so much for your kind words, we are so happy you had a great experience in the store! -
Quality of service
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Sadie Sent on 25/10/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Great staff & service, beautiful dresses!
I had the pleasure of having Rebecca as my sale associate and she was incredible! She listened to my likes and dislikes and made me feel so comfortable. We went to a couple other places after Helen's and they were all a complete let down compared to Helen's. There was no comparison. We also got our bridesmaid dresses there and everyone loved their experience. Thank you again, Helen's Bridal!!I had the pleasure of having Rebecca as my sale associate and she was incredible! She listened to my likes and dislikes and made me feel so comfortable. We went to a couple other places after Helen's and they were all a complete let down compared to Helen's. There was no comparison. We also got our bridesmaid dresses there and everyone loved their experience. Thank you again, Helen's Bridal!!-
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+3 Photos
Helen's Bridal and Evening Wear's reply:
Thank you so much Sadie!! We are so happy you enjoyed your experience and are very honored to have been apart of your special day. Wishing you all the best!! -
Quality of service
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Rebecca Sent on 31/07/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Excellent experience
Going into my appointment I had an entirely different vision of the dress than what I chose. The associate was great and brought out a dress at the last minute that I ended up loving for my day! It was a look that I was most comfortable in and it was very reasonably priced to top it off!Going into my appointment I had an entirely different vision of the dress than what I chose. The associate was great and brought out a dress at the last minute that I ended up loving for my day! It was a look that I was most comfortable in and it was very reasonably priced to top it off!Helen's Bridal and Evening Wear's reply:
Hi Rebecca,
Thank you for the lovely review, we are glad you found your perfect dress. You were also a pleasure to work with. -
Quality of service
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Samantha Sent on 20/07/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Beautiful selection
I got my wedding dress from Helen's and also found my bridesmaid dresses here. The girls and owner were all so lovely to work with. Helens was the 2nd store I tried and as soon as I tried on my dress I knew it was the one. They have a good selection and you get to browse through yourself as well. I wish I could wear my dress again it is just soooooo beautiful. Would definitely recommend HelensI got my wedding dress from Helen's and also found my bridesmaid dresses here. The girls and owner were all so lovely to work with. Helens was the 2nd store I tried and as soon as I tried on my dress I knew it was the one. They have a good selection and you get to browse through yourself as well. I wish I could wear my dress again it is just soooooo beautiful. Would definitely recommend Helens -
Quality of service
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Candice Sent on 02/07/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Amazing experience
I had such a great experience at helens bridal i found my dress the first trip.I had such a great experience at helens bridal i found my dress the first trip. -
Quality of service
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