Reviews for Icings Bridal Boutique

Reviews

4.7 out of 5 rating

4.7 Very good

4.7 out of 5 rating

53 reviews

94% recommend it

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• Quality of service
  4.6 out of 5 rating
  4.6
• Response time
  4.7 out of 5 rating
  4.7
• Professionalism
  4.7 out of 5 rating
  4.7
• Value
  4.6 out of 5 rating
  4.6
• Flexibility
  4.7 out of 5 rating
  4.7

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Awards

53

• Sarah A. Sent on 14/07/2023
  1 out of 5 rating

  1.0
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    1.0 out of 5 rating
    1.0
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    1.0

  Terrible- Never go there

  Lynn botched my wedding dress, I had to take it to another seamstress to redo most of it. She kept it until I took it 3 days before I left for my wedding. She tried charging $300. My Fiancé got $200 back. She is not trustworthy and very unprofessional.

  Lynn botched my wedding dress, I had to take it to another seamstress to redo most of it. She kept it until I took it 3 days before I left for my wedding. She tried charging $300. My Fiancé got $200 back. She is not trustworthy and very unprofessional.
• Beth M. Sent on 29/11/2016
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0
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    5.0 out of 5 rating
    5.0

  I had to redo my wedding photos because the original were taken so suddenly by a friend they looked terrible I wasn't even wearing a proper gown. But the staff at Icings were so amazing they made me feel special even after the wedding day had already passed lol. They were professional, courteous, and kind I've never had such an amazing experience with a company before! I would not only recommend them to friends and family but I will also be going back for any dress's I may need in the future 5 stars in my book thanks so much to the amazing staff and owner!

  I had to redo my wedding photos because the original were taken so suddenly by a friend they looked terrible I wasn't even wearing a proper gown. But the staff at Icings were so amazing they made me feel special even after the wedding day had already passed lol. They were professional, courteous, and kind I've never had such an amazing experience with a company before! I would not only recommend them to friends and family but I will also be going back for any dress's I may need in the future 5 stars in my book thanks so much to the amazing staff and owner!
• Jen C. Sent on 11/11/2016
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0
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    5.0 out of 5 rating
    5.0

  Loved my experience with the girls and it made me recommend it to my friend who will be getting her bridal gown there.... I can't wait to go in with my bridemaids to get their dresses should be as much funas I had and for my groom to get his suit.

  Loved my experience with the girls and it made me recommend it to my friend who will be getting her bridal gown there.... I can't wait to go in with my bridemaids to get their dresses should be as much funas I had and for my groom to get his suit.
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• Sharmayne B. Sent on 18/10/2016
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  When I went into the store I had no idea what kind of wedding dress I wanted but with the help of the icings staff they chose the dresses for me and I was in love with the very first dress. These ladies are not pushy, they treat you like you are the only one that matters that day and they tell you go home and think about it for a while. Well 3 days later I called the store and I went with the very first dress they picked for me! I would recommend all brides check out this store because you will be treated like royalty.

  When I went into the store I had no idea what kind of wedding dress I wanted but with the help of the icings staff they chose the dresses for me and I was in love with the very first dress. These ladies are not pushy, they treat you like you are the only one that matters that day and they tell you go home and think about it for a while. Well 3 days later I called the store and I went with the very first dress they picked for me! I would recommend all brides check out this store because you will be treated like royalty.
• Trina Sent on 18/10/2016
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  When I doubted the first dress I bought from them they helped me find my dream dress and helped offset the cost with the previous dress. They made me feel beautiful and they were all so genuine! Thankful I went to them

  When I doubted the first dress I bought from them they helped me find my dream dress and helped offset the cost with the previous dress. They made me feel beautiful and they were all so genuine! Thankful I went to them
• Nicole Sent on 18/10/2016
  2.4 out of 5 rating

  2.4
  • Quality of service
    1.0 out of 5 rating
    1.0
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    3.0 out of 5 rating
    3.0
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    3.0 out of 5 rating
    3.0
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    3.0 out of 5 rating
    3.0
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    2.0 out of 5 rating
    2.0

  We ordered bridesmaids dresses for my July wedding and they came in around April. Sizes were all off but we figured alterations would just make them work. We went and picked them up 2 weeks before the wedding, and since my bridesmaids are scattered everywhere, finding time for them all to be there was impossible. The day before the wedding when they tried them on, all were to small (they were all way to big before) we had major uneccessary stress. Due to the fact they were terribly altered in the first place it was easy for a friend to take all of them apart without damaging the dresses. If you order from here, would not suggest altering and double check sizes ordered are actually close to the girls sizes.

  We ordered bridesmaids dresses for my July wedding and they came in around April. Sizes were all off but we figured alterations would just make them work. We went and picked them up 2 weeks before the wedding, and since my bridesmaids are scattered everywhere, finding time for them all to be there was impossible. The day before the wedding when they tried them on, all were to small (they were all way to big before) we had major uneccessary stress. Due to the fact they were terribly altered in the first place it was easy for a friend to take all of them apart without damaging the dresses. If you order from here, would not suggest altering and double check sizes ordered are actually close to the girls sizes.
• Aislinn L. Sent on 18/10/2016
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0
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    5.0 out of 5 rating
    5.0

  I was a young, naive, fool and ordered my dress online, after a nightmarish experience shopping in the city. I did not realize that I was not getting the actual designers dress, after all many shops have an online store. When my dress came in I was really Lucky as the dress itself was built well and only had a few minor flaws, the issues were mostly with the off shoulder lace bolero. Aside from the sleeves being to small to fit any woman with any amount of muscle; it was scraps of lace that didn't even match sewn onto a piece of fabric fashoned into the bolero. ANYWAYS my point is I had a disaster on my hands with this dress and Lynn didn't have to help me; but she did. After geting it back from Lynn it looked so gorgeous and it fit me like a glove!!!!!!! Thank you for saving the day Icings! You are a store full of Super Hero's!

  I was a young, naive, fool and ordered my dress online, after a nightmarish experience shopping in the city. I did not realize that I was not getting the actual designers dress, after all many shops have an online store. When my dress came in I was really Lucky as the dress itself was built well and only had a few minor flaws, the issues were mostly with the off shoulder lace bolero. Aside from the sleeves being to small to fit any woman with any amount of muscle; it was scraps of lace that didn't even match sewn onto a piece of fabric fashoned into the bolero. ANYWAYS my point is I had a disaster on my hands with this dress and Lynn didn't have to help me; but she did. After geting it back from Lynn it looked so gorgeous and it fit me like a glove!!!!!!! Thank you for saving the day Icings! You are a store full of Super Hero's!
• Krista O. Sent on 18/10/2016
  5 out of 5 rating

  5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  Made me feel comfortable well trying on dresses, listened to my vision and helped my find my dream dress in 3 hours! I would recommend going there to any bride. Willing to work with brides to alter or add features to the dress

  Made me feel comfortable well trying on dresses, listened to my vision and helped my find my dream dress in 3 hours! I would recommend going there to any bride. Willing to work with brides to alter or add features to the dress
• Frances F. Sent on 17/08/2016
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  I went dress shopping by myself and had an idea of the style I wanted. While they didn't have the exact shape in their wide range of selection, they pulled a lot of dresses for me to try and offered alteration ideas while I was trying on the dresses to make it like what I wanted. They even stayed late after closing until I picked my dress.
  
  After I chose my dress and ordered it in August, I was originally told that it would be in that December, but it actually arrived the following spring. An initial message or a call to advise me that the manufacturer had a delay would have cut a lot of stress. I had to call to check several times. However, they did call to reschedule one of the fittings due to work load delays, and I appreciated that.
  
  Their prices were a lot more competitive than I thought they would be and alteration costs were not more expensive than getting it done in the city. Especially since she had to remake half my dress because I went from a size 12 to an 8 / 10. They were accommodating in scheduling me in to re-do my fitting after my weight loss and I was able to pick up my altered dress quite soon after.
  
  The staff were all very nice and attentive. They got back to me within hours of me contacting them.
  
  Side note: I should have asked someone to record the bustling process b/c 3 tipsy bridesmaids and an exhausted bride were not able to figure out simple ribbons. We ended up using safety pins instead. I could have saved myself $200 if I had known that was going to happen!

  I went dress shopping by myself and had an idea of the style I wanted. While they didn't have the exact shape in their wide range of selection, they pulled a lot of dresses for me to try and offered alteration ideas while I was trying on the dresses to make it like what I wanted. They even stayed late after closing until I picked my dress.
  
  After I chose my dress and ordered it in August, I was originally told that it would be in that December, but it actually arrived the following spring. An initial message or a call to advise me that the manufacturer had a delay would have cut a lot of stress. I had to call to check several times. However, they did call to reschedule one of the fittings due to work load delays, and I appreciated that.
  
  Their prices were a lot more competitive than I thought they would be and alteration costs were not more expensive than getting it done in the city. Especially since she had to remake half my dress because I went from a size 12 to an 8 / 10. They were accommodating in scheduling me in to re-do my fitting after my weight loss and I was able to pick up my altered dress quite soon after.
  
  The staff were all very nice and attentive. They got back to me within hours of me contacting them.
  
  Side note: I should have asked someone to record the bustling process b/c 3 tipsy bridesmaids and an exhausted bride were not able to figure out simple ribbons. We ended up using safety pins instead. I could have saved myself $200 if I had known that was going to happen!
• Winni B. Sent on 17/08/2016
  5 out of 5 rating

  5.0
  • Quality of service
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0
  • Professionalism
    5.0 out of 5 rating
    5.0
  • Value
    5.0 out of 5 rating
    5.0
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    5.0 out of 5 rating
    5.0

  I will recommend this store to everyone !!! This is the best service ever !! I'm pretty sure any other store will have hard time to reach their quality !!! I bought my wedding gown there and my experience was absolutely amazing !! Every moment past with the ladies at the Icings Bridal Boutique was a pure joy !! No need to go anywhere else !! This place is the BEST !!! The girls are absolutely amazing and they make me feel like I was a real princess !! For sure , my journey to found with my wedding gown wouldn't be possible without those ladies!! I love them !!!

  I will recommend this store to everyone !!! This is the best service ever !! I'm pretty sure any other store will have hard time to reach their quality !!! I bought my wedding gown there and my experience was absolutely amazing !! Every moment past with the ladies at the Icings Bridal Boutique was a pure joy !! No need to go anywhere else !! This place is the BEST !!! The girls are absolutely amazing and they make me feel like I was a real princess !! For sure , my journey to found with my wedding gown wouldn't be possible without those ladies!! I love them !!!

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