Reviews for MonaRichie Boutique
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3.9 out of 5 rating
3.9
3.9 out of 5 rating
95 reviews
77% recommend it
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Quality of service 3.9 out of 5 rating
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Response time 3.8 out of 5 rating
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Professionalism 3.8 out of 5 rating
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Value 3.9 out of 5 rating
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Flexibility 3.8 out of 5 rating
+17
User photos
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Jami L. Sent on 06/05/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Found My Dream Dress Here
From the moment I met Mona Richie son at the Toronto wedding Expo, I knew I my dress would be purchased there.
He was so informative, welcoming and it was a family owned business!
From choosing to alterations and recieving my dress the whole experience was top notch,so welcoming and most if all Stress and Worry Free.
I couldn't be more thankful to Sonia for bringing my vison to life with my alterations!
Deffinatly will be recommending to any future brides.
From the moment I met Mona Richie son at the Toronto wedding Expo, I knew I my dress would be purchased there.
He was so informative, welcoming and it was a family owned business!
From choosing to alterations and recieving my dress the whole experience was top notch,so welcoming and most if all Stress and Worry Free.
I couldn't be more thankful to Sonia for bringing my vison to life with my alterations!
Deffinatly will be recommending to any future brides.
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Quality of service
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Susan M. Sent on 03/10/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Fantastic!!
We had THE BEST consultant at Mona Richies. Monica looked after every detail no matter how small for our daughter and made us feel so very special!!
You helped us have the most beautiful wedding possible and we won’t forget you Monica! Thank you, Thank you, Thank you!!!We had THE BEST consultant at Mona Richies. Monica looked after every detail no matter how small for our daughter and made us feel so very special!!
You helped us have the most beautiful wedding possible and we won’t forget you Monica! Thank you, Thank you, Thank you!!! -
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Hamidah L. Sent on 15/11/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Felt like a Goddess!! ✨
I got my wedding dress from Mona Richie and it was the best decision I made. It was such a beautiful dress and I felt so beautiful on my wedding day. They were so accommodating with me when I had to post-pone my wedding twice due to the pandemic. As well Sonia (one of the seamstress) made the process easy as I had to get some alterations done and we added sleeves to my strapless dress and it turned out amazing! My husband was speechless hen he saw me in my dress! Thank you so much to Mona and her team for putting together this amazing dress, I will never forget how amazing I felt in this dress!! ⭐️⭐️⭐️⭐️⭐️ - HamidahI got my wedding dress from Mona Richie and it was the best decision I made. It was such a beautiful dress and I felt so beautiful on my wedding day. They were so accommodating with me when I had to post-pone my wedding twice due to the pandemic. As well Sonia (one of the seamstress) made the process easy as I had to get some alterations done and we added sleeves to my strapless dress and it turned out amazing! My husband was speechless hen he saw me in my dress! Thank you so much to Mona and her team for putting together this amazing dress, I will never forget how amazing I felt in this dress!! ⭐️⭐️⭐️⭐️⭐️ - Hamidah -
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Rudina Z. Sent on 14/11/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Hands down the best boutique!
I just can't say enough about this boutique. Awesome variety of dresses, experienced, knowledgeable and very helpful staff. They go out and beyond to meet your needs. Recently I ordered the wedding dress for my daughter. It went so smoothly; she found her dress in heartbeat. Thank you so much Mona Richie.I just can't say enough about this boutique. Awesome variety of dresses, experienced, knowledgeable and very helpful staff. They go out and beyond to meet your needs. Recently I ordered the wedding dress for my daughter. It went so smoothly; she found her dress in heartbeat. Thank you so much Mona Richie. -
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Jade L. Sent on 29/05/20223.4 out of 5 rating
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Quality of service 3.0 out of 5 rating
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Response time 4.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 3.0 out of 5 rating
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Flexibility 3.0 out of 5 rating
A little disappointed
Got a beautiful dress and a great price but the lady who helped me eith the dress said they would take it in at the bum and ethey couldn't do that. So my dress didn't look the same on me as it did with all the clips. Also, was told they would install something on the see-through mesh on my shoulder to stop it from being itchy, but that didn't happen either. Very friendly staff but make sure to check things before saying yes.Got a beautiful dress and a great price but the lady who helped me eith the dress said they would take it in at the bum and ethey couldn't do that. So my dress didn't look the same on me as it did with all the clips. Also, was told they would install something on the see-through mesh on my shoulder to stop it from being itchy, but that didn't happen either. Very friendly staff but make sure to check things before saying yes. -
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Latoya M. Sent on 24/05/20224.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 4.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The f first dress I tried on was the one.
This was my third bridal shop visit in second one for that day. Vira helped me pull out a few gowns from the floor to try on. The first one was it for me, I found my perfect dress. Sonia, Mona and another lady helped with my fittings, and each time was a delight. My dress turned out awesome. It was comfortable and I was able to dance the night away.
Thank you team.This was my third bridal shop visit in second one for that day. Vira helped me pull out a few gowns from the floor to try on. The first one was it for me, I found my perfect dress. Sonia, Mona and another lady helped with my fittings, and each time was a delight. My dress turned out awesome. It was comfortable and I was able to dance the night away.
Thank you team.-
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+3 Photos
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Quality of service
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Paula M. Sent on 07/03/20221 out of 5 rating
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Quality of service 1.0 out of 5 rating
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Response time 1.0 out of 5 rating
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Professionalism 1.0 out of 5 rating
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Value 1.0 out of 5 rating
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Flexibility 1.0 out of 5 rating
Do not waste your time!
Worst bridal store I have ever been to! I left the store after 10-15min of walking in. Terrible customer service. Do not waste your time! I sent an inquiry to the store via email regarding bridesmaid dresses asking to see the colour options and price range. I was looking for a specific colour so I asked if I can make an appt. to see if they have what I was looking for.
When I came in for my appointment, a consultant approached me to ask what I was looking for. I told her that I had an appointment for bridesmaid dresses. She then told me that there was no one in the store that could help me with the bridesmaid section. I am not sure why they would make me come in if no one was available to help me. She showed me to the bridesmaid section and I asked her what colour options I have that were similar to a colour swatch I had brought and if I could look at their swatches. She told me to look at the dresses and if I like any, then she would see if that dress comes in the colour I want. She then walked out and never came back. I browsed for about 5 min. and decided not to waste anymore of my time. Why would she make me look at all the designers and dresses if I am not sure if they come in the specific shade I was looking for?
I approached the same consultant again while she was chatting with another consultant to ask if they had any veils. She responded "They're upstairs, but no one is up there." and walked away.
I am so happy that I did not come here to look for my ceremony and reception dresses. I am still looking for 6 bridesmaid dresses, mother of the bride and mother of the groom dresses, a veil, jewellery and 2 dresses for my engagement photoshoot, but I will definitely be looking elsewhere!Worst bridal store I have ever been to! I left the store after 10-15min of walking in. Terrible customer service. Do not waste your time! I sent an inquiry to the store via email regarding bridesmaid dresses asking to see the colour options and price range. I was looking for a specific colour so I asked if I can make an appt. to see if they have what I was looking for.
When I came in for my appointment, a consultant approached me to ask what I was looking for. I told her that I had an appointment for bridesmaid dresses. She then told me that there was no one in the store that could help me with the bridesmaid section. I am not sure why they would make me come in if no one was available to help me. She showed me to the bridesmaid section and I asked her what colour options I have that were similar to a colour swatch I had brought and if I could look at their swatches. She told me to look at the dresses and if I like any, then she would see if that dress comes in the colour I want. She then walked out and never came back. I browsed for about 5 min. and decided not to waste anymore of my time. Why would she make me look at all the designers and dresses if I am not sure if they come in the specific shade I was looking for?
I approached the same consultant again while she was chatting with another consultant to ask if they had any veils. She responded "They're upstairs, but no one is up there." and walked away.
I am so happy that I did not come here to look for my ceremony and reception dresses. I am still looking for 6 bridesmaid dresses, mother of the bride and mother of the groom dresses, a veil, jewellery and 2 dresses for my engagement photoshoot, but I will definitely be looking elsewhere! -
Quality of service
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Myrie M. Sent on 06/03/20221 out of 5 rating
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Quality of service 1.0 out of 5 rating
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Response time 1.0 out of 5 rating
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Professionalism 1.0 out of 5 rating
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Value 1.0 out of 5 rating
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Flexibility 1.0 out of 5 rating
Waste of time
You are not welcome if you are just looking for bridesmaid dresses, evening gowns or mother of the bride/groom dresses.You are not welcome if you are just looking for bridesmaid dresses, evening gowns or mother of the bride/groom dresses. -
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Angie L. Sent on 28/11/20213.6 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Response time 3.0 out of 5 rating
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Professionalism 3.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 3.0 out of 5 rating
My wedding dress dreams come to life!
I absolutely loved my wedding dress and Sonia made it even more beautiful than it already was. I had such a wonderful day and I cannot believe how easy it was to dance with the dress even with that long train!!! Sonia is a fairy godmother and Mona was so wonderful and helpful every step of the way.
The selection of dresses for brides is wonderful, but so is their selection for mothers as well. My mom bought her dress here and she absolutely loves it!
Thanks Mona💕
Angie & MaríaI absolutely loved my wedding dress and Sonia made it even more beautiful than it already was. I had such a wonderful day and I cannot believe how easy it was to dance with the dress even with that long train!!! Sonia is a fairy godmother and Mona was so wonderful and helpful every step of the way.
The selection of dresses for brides is wonderful, but so is their selection for mothers as well. My mom bought her dress here and she absolutely loves it!
Thanks Mona💕
Angie & María-
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+3 Photos
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Pamela S. Sent on 08/11/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Found my dream dress!
I had such a wonderful experience at MonaRichie. Mona was very attentive to what I was looking for, friendly, and helped me find the perfect dress. Sonia did an amazing job with alterations and was also very fun to chat with as she worked on pinning my dress. I would absolutely recommend MonaRichie to anyone looking for their dream dress!I had such a wonderful experience at MonaRichie. Mona was very attentive to what I was looking for, friendly, and helped me find the perfect dress. Sonia did an amazing job with alterations and was also very fun to chat with as she worked on pinning my dress. I would absolutely recommend MonaRichie to anyone looking for their dream dress! -
Quality of service
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