Reviews for Say Yes Bridal Gallery

Say Yes Bridal Gallery

Orillia, Ontario

4.9 out of 5 rating, 21 reviews

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4.9 out of 5 rating

4.9 out of 5 rating

21 reviews

97% recommend it

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Quality of service
4.9 out of 5 rating
Response time
4.9 out of 5 rating
Professionalism
5 out of 5 rating
Value
4.9 out of 5 rating
Flexibility
4.8 out of 5 rating

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K H Sent on 16/08/2015

5 out of 5 rating
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I love Say Yes Bridal Gallery. I found my perfect gown.

Diane was always helpful, available, and was always willing to explore different options.

She was always available by phone or email for questions.

Also love the mascot Miss Porsha!

I have been sending all of my friends to her

I love Say Yes Bridal Gallery. I found my perfect gown.

Diane was always helpful, available, and was always willing to explore different options.

She was always available by phone or email for questions.

Also love the mascot Miss Porsha!

I have been sending all of my friends to her
Sarah A. Sent on 07/08/2014

5 out of 5 rating
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I tried on one dress at say yes, and it was in the top 3. I came back a couple days later to try it on again to see if I liked it as much as the other ones, but I ruled it out. I was a little bummed because I really wanted to by a dress from this store, I had nothing but smiles when I glanced over and tried on the actual dress I bought. Diane is such an amazing person to work with during this exciting/stressful time. She has very helpful hints, not pushy. Take her advice when she gives it to you, she knows best :) I'm happy that I got to buy local, and I would HIGHLY recommend "say yes bridal" for wedding/formal wear. Nothing but good things to say

I tried on one dress at say yes, and it was in the top 3. I came back a couple days later to try it on again to see if I liked it as much as the other ones, but I ruled it out. I was a little bummed because I really wanted to by a dress from this store, I had nothing but smiles when I glanced over and tried on the actual dress I bought. Diane is such an amazing person to work with during this exciting/stressful time. She has very helpful hints, not pushy. Take her advice when she gives it to you, she knows best :) I'm happy that I got to buy local, and I would HIGHLY recommend "say yes bridal" for wedding/formal wear. Nothing but good things to say

Say Yes Bridal Gallery's reply:

Thank you so much Sarah for your lovely review of our services. We enjoyed working with you on finding your perfect dress. We wish you all the best as you begin this next chapter in your life.
[Anonymous] Sent on 25/05/2014

3.8 out of 5 rating
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All the girls at Say Yes Bridal Gallery were very helpful on our hunt for finding the perfect bridesmaid dress. As many know, finding one dress to fit different body types and personalities can be very stressful and challenging! With their help and patience :) we found a beautiful Alfred Angelo dress that complimented all 3 bridesmaids. Thank you so much for your help and baby holding while we tried on dresses! Overall we had a very positive experience, with a few minor oppsies....one of the change rooms at the back has a door to the outside. When a bridesmaid was changing, a staff member was knocking on the outside door and scared the bejeezees out of her! Also, all three dresses were ordered in sizes too large.
Thanks again for helping us find the perfect bridesmaid dress!

All the girls at Say Yes Bridal Gallery were very helpful on our hunt for finding the perfect bridesmaid dress. As many know, finding one dress to fit different body types and personalities can be very stressful and challenging! With their help and patience :) we found a beautiful Alfred Angelo dress that complimented all 3 bridesmaids. Thank you so much for your help and baby holding while we tried on dresses! Overall we had a very positive experience, with a few minor oppsies....one of the change rooms at the back has a door to the outside. When a bridesmaid was changing, a staff member was knocking on the outside door and scared the bejeezees out of her! Also, all three dresses were ordered in sizes too large.
Thanks again for helping us find the perfect bridesmaid dress!

Say Yes Bridal Gallery's reply:

Thank you for your input private user. We sincerely appreciate the feedback. We apologize for the bridesmaid being scared when someone knocked on the back door. The good news is we are moving to a new & larger location to accommodate more brides and their wedding party members. This should alleviate that issue which unfortunately happened to one of the bridesmaids.
As far as the dress sizes are concerned, we certainly do our best to order dresses to as close a fit as possible.
However, due to manufacturing in mass production, sometimes there can be variances which are out of our control. Also note, alterations are most always required regardless of measurements. The dresses are not custom made.
Again, we do our best and will continue to strive to provide the best possible service for all of our customers at Say Yes Bridal Gallery. Thank you again for your constructive feedback.

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Jennifer H. Sent on 18/04/2014

4.8 out of 5 rating
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So friendly, and a great selection. Amazing sample sales, and a very positive experience overall. Glad to say yes to my dress at say yes bridal gallery in orillia!

So friendly, and a great selection. Amazing sample sales, and a very positive experience overall. Glad to say yes to my dress at say yes bridal gallery in orillia!

Say Yes Bridal Gallery's reply:

Thank you Jennifer for your lovely review of our store and services.
We are very happy to have assisted you in finding your perfect dress!
Sincerely,
Diane & Nicole
Christine B. Sent on 26/03/2014

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Diane and Nicole were wonderful to work with. I had sent her a few emails asking questions and had a reply usually within a few hours. They were great at helping me find the "perfect" wedding dress and the prices are very reasonable! I would recommend this shop to everyone who needs a wedding dress or attire!

Diane and Nicole were wonderful to work with. I had sent her a few emails asking questions and had a reply usually within a few hours. They were great at helping me find the "perfect" wedding dress and the prices are very reasonable! I would recommend this shop to everyone who needs a wedding dress or attire!

Say Yes Bridal Gallery's reply:

Thank you Christine for your lovely review. We are happy to have been a part of helping you find your perfect dress for your wedding day and wish you all the best!
Sincerely,

Diane & Nicole
Zoe Sent on 28/02/2014

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From my first appointment trying on dresses at Say Yes Bridal Gallery to purchasing my accessories Diane was so helpful, patient and fun. She was so reliable too, if i had any questions/dilemmas she was always there to reassure me and guide me through the process.
The great thing about Say Yes Bridal Gallery is that they are not pushy, I never felt pressured into buying a dress there or buying accessories which isn't always the case at other bridal stores. Diane took my budget into consideration and was mindful to not show me any dresses over my budget.
I would definitely recommend Say Yes to friends, I wish I could do the whole process again, dress shopping is a lot of fun!

From my first appointment trying on dresses at Say Yes Bridal Gallery to purchasing my accessories Diane was so helpful, patient and fun. She was so reliable too, if i had any questions/dilemmas she was always there to reassure me and guide me through the process.
The great thing about Say Yes Bridal Gallery is that they are not pushy, I never felt pressured into buying a dress there or buying accessories which isn't always the case at other bridal stores. Diane took my budget into consideration and was mindful to not show me any dresses over my budget.
I would definitely recommend Say Yes to friends, I wish I could do the whole process again, dress shopping is a lot of fun!

Say Yes Bridal Gallery's reply:

Thank you so much Zoe for your wonderful review! We so enjoyed helping you find your dream dress and accessories. Please be sure to send us your pictures of your special day. All the best to you and your fiance as you begin a new journey in life. Hugs.
Sarah B. Sent on 13/02/2014

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The ladies here know their stuff!!
Ready to make you look and feel like you are #1. One on one and very professional!

The ladies here know their stuff!!
Ready to make you look and feel like you are #1. One on one and very professional!

Say Yes Bridal Gallery's reply:

Thank you Sarah for your kind review. We really appreciate your feedback!
Chantele M. Sent on 01/02/2014

5 out of 5 rating
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Diane and all the girls at say yes bridal gallery in orillia are amazing. They are the kindest, most helpful people and I wouldn't want anyone else handling my dress or helping me find the perfect one!

Diane and all the girls at say yes bridal gallery in orillia are amazing. They are the kindest, most helpful people and I wouldn't want anyone else handling my dress or helping me find the perfect one!

Say Yes Bridal Gallery's reply:

Thank you, Chantele! We really appreciate that. You were a pleasure and we are so happy that we could help you find your perfect dress.
Angela A. Sent on 03/01/2014

5 out of 5 rating
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I had a great experience with the owner of this store Diane. She became like family to me. I absolutely loved my dress. To be honest the dress was very late on arrival to the store but this was not the fault of the owner rather the carrier of the dress. The store tracked my dress every day and did her best to keep a "nervous bride" in the loop. I did get the dress in time and it was a beautiful day. Everything was perfect in my eyes. I got an amazing value for my traditional designer dress. I got the most beautiful veil to match. The store is very cute and personal and the owner was very polite and made every accomodation that i could request. Thank you Diana for all your support and time. I loved my dress!!!

I had a great experience with the owner of this store Diane. She became like family to me. I absolutely loved my dress. To be honest the dress was very late on arrival to the store but this was not the fault of the owner rather the carrier of the dress. The store tracked my dress every day and did her best to keep a "nervous bride" in the loop. I did get the dress in time and it was a beautiful day. Everything was perfect in my eyes. I got an amazing value for my traditional designer dress. I got the most beautiful veil to match. The store is very cute and personal and the owner was very polite and made every accomodation that i could request. Thank you Diana for all your support and time. I loved my dress!!!

Say Yes Bridal Gallery's reply:

Thank you so much Angela for the lovely review.
We were very happy to help in anyway possible. You looked amazing in your gown!
All the best!
Dayna B. Sent on 13/11/2013

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Say Yes Bridal Gallery was amazing!! I found my dress in a magazine and researched all bridal stores in Ontario that carried that line. Say Yes Bridal Gallery was the only store that would bring the dress in for me to try on!! They were fantastic to deal with and very friendly! When I finally got to try the dress on it fit perfect!! They served us non-alcoholic champagne to celebrate! It was a great experience!!

Say Yes Bridal Gallery was amazing!! I found my dress in a magazine and researched all bridal stores in Ontario that carried that line. Say Yes Bridal Gallery was the only store that would bring the dress in for me to try on!! They were fantastic to deal with and very friendly! When I finally got to try the dress on it fit perfect!! They served us non-alcoholic champagne to celebrate! It was a great experience!!

Say Yes Bridal Gallery's reply:

Thank you Dayna! We really appreciate the lovely review and enjoyed assisting you in finding your perfect dress!
We wish you all the best!

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