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About

Sophie's Gown Shoppe has been a tradition since 1948, they've been servicing Southwestern Ontario and area brides and bridal parties. For 60 years, they've been offering quality service, selection and expertise. The friendly and helpful team will be more than happy to help you in any way that they possibly can. Don't hesitate to speak to the friendly team today.

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The team pride themselves on their high level of customer service and they will be more than happy to help you in any way they possibly can. If you have any questions or requests, don't hesitate to speak to them today, they are awaiting your call!

Sophie's Gown Shoppe has been making bride's dreams come true for over five decades. Trust the Bridal Specialists to help you create a memory that will last a lifetime. They have a huge amount of experience behind them and will be a huge help.

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Frequently asked questions

Who do you provide services for?

Bride
Bridesmaids
Flower girls
Mother of the bride
Mother of the groom

Which of the following services do you provide?

Alterations
Trunk shows

Which of the following items do you offer?

Bridal belts
Bridal gowns
Formal gowns
Garters
Hair accessories
Jewellery
Plus size gowns
Sample gowns
Veils

What is the average turnaround time for a bridal gown?

6 - 8 months

How often do you receive new bridal gowns?

Seasonally

What is your return policy?

Final sale

Please select the price ranges for full-priced wedding gowns that can be regularly purchased in your store:

Under $500
$500 - $999
$1000 - $2499
$2500 - $3999

How do you price dress alterations?

By piece
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Any other questions?

Reviews for Sophie's Gown Shoppe

We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.
4.5 out of 5 rating
4.5 out of 5 rating
57 reviews
91% recommend it
  • Quality of service
    4.5 out of 5 rating
  • Response time
    4.5 out of 5 rating
  • Professionalism
    4.5 out of 5 rating
  • Value
    4.6 out of 5 rating
  • Flexibility
    4.5 out of 5 rating
Rebekah
Rebekah S. Sent on 25/10/2023
4.8 out of 5 rating

Amazing store

Sophie's is amazing. Best service and experience. I went to 8 different stores and finally found my dream dress here. I went in said what I was looking for and they pulled it off the rack right away. I was there no more than 10 minutes. They work fast and are extremely professional. They even let you have a break down when the stress becomes to much. They have so much in stock and a variety of different bridesmaids dresses too. Thank you for helping me find my dress and my bridesmaids dresses.
Rebecca
Rebecca T. Sent on 21/04/2023
4.6 out of 5 rating

Wonderful service

No complaints about my experience with Sophie's. I went in with 1 dress and 1 dress only on my mind but my consultant was insistent that I try a few different styles and boy am I thankful she did! If she hadn't, I would not have found my dream dress. Everyone I encountered were friendly and professional.
Ryan
Ryan H. Sent on 02/04/2023
5 out of 5 rating

Sophie's Gown Shoppe

As per my wife..

Sophie's made my wedding gown shopping experience magical. With a vast array of stunning gowns to choose from, the wonderful Marcia guided me through the process with patience and genuine care. She helped me find the perfect dress that not only matched my style but also made me feel like a true bride. The attentive service continued with their skilled alterations team, who ensured the gown fit just the way I wanted. From the moment I walked into Sophie's and meeting the owner, I felt their passion for making bridal dreams come true. I cannot recommend them highly enough for any bride-to-be
Lindsay
Lindsay E. Sent on 17/02/2023
5 out of 5 rating

Can’t thank them enough!

I was dreading shopping for a gown, which I know is weird, but I have old-fashioned tastes, which excluded me from so many modern gowns that I felt like it was going to be impossible to find THE DRESS without getting one custom made or spending way over my budget. Huge shoutout to Amanda, who took one look at my Pinterest board and immediately grasped that I was looking for a timeless gown with classic lines and somehow found one without any lace, sequins or tulle(these materials chafe my skin and I just can’t deal with it). This was a unicorn hunt, and I have felt ashamed that I don’t like the feel of so many fabrics and dresses(I have sensory troubles, even tags in clothing are intolerable for me), but Amanda was immediately enthusiastic, she took the challenge on as a personal mission and was just as excited as I was when I found my dress! It fit perfectly right off the rack other than needing some hemming, how great is that? I could not have asked for better service, I felt like I’d made a friend when all was said and done. The whole team was so kind and accommodating, all of them helped me feel like I wasn’t annoying or a pain to work with. If you want a team that will take excellent care of you, this is the shop for you!! They also had a rainbow of formal gowns to choose from, they’re not only a bridal shop!
Laura
Laura J. Sent on 26/12/2022
5 out of 5 rating

Still Obsessed With My Dress

My experience at Sophie's was great. Cassie found the best dress for me and it was the first one I tried on. We spent the whole appointment trying to top the enchanting feeling I had in the beautiful ball gown that captured my exact vision of my wedding dress. It came in faster than their estimated date and was well within my budget. I felt like a princess on my first day and couldn't have asked for a better experience.
Calli
Calli E. Sent on 10/09/2022
5 out of 5 rating

Sophie's in London

I cannot say enough good things about Sophie's! This was my fourth establishment and my second "chain." I cannot say enough about Sam, she is beyond fantastic. So welcoming and happy, her sparkle is infectious. No matter how many dresses you attempt, no matter how many visits you need to come back to make your decision, she is there, kindly waiting to help with whatever you may need. Out of all of the establishments I have been to, Sam, far exceeds anyone I have interacted with. You cannot go wrong here.
Megan
Megan H. Sent on 01/08/2022
4.6 out of 5 rating

Great selection and great service

This gown shop was my favourite one out of the many that I attended. They were very organized and helped me find the perfect dress out of their wide selection. They listened to what I was really wanting and added some extra selection.

We were shopping for a dress during the peak of COVID so it was hard not being able to touch any dresses on the rack or browse due to their policy at the time, but they had a good idea of their inventory and took my wants and needs into consideration and listened to my friends/family when they suggested things as well.
Megan
Megan S. Sent on 26/07/2022
5 out of 5 rating

They were so accommodating during COVID and the whole entire process!!

Sophie’s bridal in Kitchener!! Can’t say enough nice things I ordered my gown in the middle of COVID and they couldn’t have been more accommodating with what was going on in the world!! From emails to video chats they were great !
Meagen
Meagen M. Sent on 25/07/2022
4.8 out of 5 rating

Beautiful Dress and Attentive Seamstress

Everyone I encountered at Sophie's Gown Shoppe made sure to make me feel special! The seamstress really listened to what I wanted and helped guide me in the decision to remove the boning in my dress to ensure it for me perfectly!
Emma
Emma P. Sent on 22/06/2022
5 out of 5 rating

Amazing dresses, great value!!

My dress was everything I hoped for and more, AND within budget!! I'm so pleased with how it held up and I got so many compliments on my dress!! Thanks so much!
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Awards

57

Sophie's Gown Shoppe Real Weddings

Amanda & Benjamin
40 Photos · 18/May/2024
Madison & Daniel
63 Photos · 21/Oct/2023
Victoria & Jordan
12 Photos · 15/Oct/2023
Susana & Solan
7 Photos · 26/Aug/2023
Erin & Chris
24 Photos · 27/Dec/2022
Emilie & Alexander
7 Photos · 22/Oct/2022

Map

1780 King St E N2G 2P1 Kitchener (Ontario)

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