Reviews for The Gown
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4.9 out of 5 rating
4.9 Excellent
4.9 out of 5 rating
104 reviews
98% recommend it
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Quality of service 4.9 out of 5 rating
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Response time 4.9 out of 5 rating
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Professionalism 4.9 out of 5 rating
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Value 4.9 out of 5 rating
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Flexibility 4.9 out of 5 rating
Awards
104
+11
User photos
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Abbie G. Sent on 19/10/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I said YES to the dress!
10/10 highly recommend! The perfect "Say YES to the Dress" moment, I could not have asked for anything better. My consultant Emily gave her all to finding me the perfect dress, and she exceeded my expectations over and over again! The Gown goes above and beyond to creating the perfect once in a lifetime experience, and adds so many small touches that make it just that much more special! Thank you The Gown for everything you do!10/10 highly recommend! The perfect "Say YES to the Dress" moment, I could not have asked for anything better. My consultant Emily gave her all to finding me the perfect dress, and she exceeded my expectations over and over again! The Gown goes above and beyond to creating the perfect once in a lifetime experience, and adds so many small touches that make it just that much more special! Thank you The Gown for everything you do!The Gown's reply:
We are so happy to hear you had such a great experience with us!! You were such a lovely bride to work with and we can't wait to have you back on dress pickup day!!! Congratulations -
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Jessica Sent on 01/08/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing experience
I had such a great experience at The Gown. They are all super friendly and helpful, making it such a great experience. Ana was my consultant and she was very knowledgeable and was able to see my vision and help me pick my dream dress!I had such a great experience at The Gown. They are all super friendly and helpful, making it such a great experience. Ana was my consultant and she was very knowledgeable and was able to see my vision and help me pick my dream dress!The Gown's reply:
Thank you so much for your kind words Jessica!!! Ana had a great time with you and your amazing group!!! We are wishing you all the best! -
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Nicolette A. Sent on 31/07/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Excellent Experience
What an excellent experience it was at The Gown. My consultant Emily was fantastic! She made my wedding dress experience stress-free. I was able to find my perfect dress! Thank you to Emily and The Gown. Recommend this bridal store!What an excellent experience it was at The Gown. My consultant Emily was fantastic! She made my wedding dress experience stress-free. I was able to find my perfect dress! Thank you to Emily and The Gown. Recommend this bridal store!The Gown's reply:
Hi Nicolette,
Thank you so much for your kind words! Emily was very happy to work with you and your lovely group. We are wishing you all the best & can't wait to see you again on dress pickup day!! -
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Chelsea Sent on 23/04/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I couldn't be happier
Emily did an amazing job helping me find my dress! She put up with my crazy loving family and friends and was so understanding with me. I find it hard to find dresses I like due to my body style especially with the athletic body I have and not being a girly girl when it comes to dresses. Emily took her time and made me feel comfortable and understood through the whole process. Thank you Emily!Emily did an amazing job helping me find my dress! She put up with my crazy loving family and friends and was so understanding with me. I find it hard to find dresses I like due to my body style especially with the athletic body I have and not being a girly girl when it comes to dresses. Emily took her time and made me feel comfortable and understood through the whole process. Thank you Emily!The Gown's reply:
Thank you so much for taking the time to leave such a kind review Chelsea! We're thrilled to hear that you had an amazing experience with Emily!! Thank you again for choosing to share such an exciting moment with us; we can't wait to host your group again on Dress Pickup day!!! -
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Jessica S. Sent on 09/04/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
11/10 - Best overall experience!
Out of all the wedding dress stores I shopped at, I had the BEST experience here! Emily is SUCH a sweetheart and provided a stellar experience for me and my party. She made me feel comfortable right away and was genuinely trying to help me pick my dress, giving me honest opinions instead of telling me everything looked nice. She also made sure I got a dress that I loved and was within my budget. Even the experience after I chose my dress was incredible - Emily hand-wrote me a card and mailed it to my house with a magnet of a picture she took of me and my mom saying 'yes to the dress.' The customer service is 11/10. I recommend this place to every bride. Oh, and they also have the CUTEST dressing rooms!Out of all the wedding dress stores I shopped at, I had the BEST experience here! Emily is SUCH a sweetheart and provided a stellar experience for me and my party. She made me feel comfortable right away and was genuinely trying to help me pick my dress, giving me honest opinions instead of telling me everything looked nice. She also made sure I got a dress that I loved and was within my budget. Even the experience after I chose my dress was incredible - Emily hand-wrote me a card and mailed it to my house with a magnet of a picture she took of me and my mom saying 'yes to the dress.' The customer service is 11/10. I recommend this place to every bride. Oh, and they also have the CUTEST dressing rooms! -
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Shannon J. Sent on 18/03/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing experience - found my dream dress here!
I had such a wonderful experience at The Gown and my consultant Ana was truly amazing! She was so kind, attentive, and knowledgeable. I highly recommend The Gown for anyone looking for their wedding dress :)I had such a wonderful experience at The Gown and my consultant Ana was truly amazing! She was so kind, attentive, and knowledgeable. I highly recommend The Gown for anyone looking for their wedding dress :) -
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Ellie V. Sent on 17/03/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Trunk show booking
Booked at the gown because I saw that essence of australia had a trunk show there and had seen a dress from their collection I liked, however was just unsure. Shannon was amazing, she talked to me about my insecurities with choosing one of the first dresses I tried on, and worked with what I envisioned for my look. I tried on a lot of dresses and still couldn’t get that first dress out of my head, unfortunately they didn’t have it in store to try on but I was able to order it with them. Overall amazing experience there for me and my family! Thank you for putting my mind at ease and allowing me to say yes to the dress.Booked at the gown because I saw that essence of australia had a trunk show there and had seen a dress from their collection I liked, however was just unsure. Shannon was amazing, she talked to me about my insecurities with choosing one of the first dresses I tried on, and worked with what I envisioned for my look. I tried on a lot of dresses and still couldn’t get that first dress out of my head, unfortunately they didn’t have it in store to try on but I was able to order it with them. Overall amazing experience there for me and my family! Thank you for putting my mind at ease and allowing me to say yes to the dress. -
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Christine B. Sent on 29/02/20245 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
If you aren't shopping at The Gown for your wedding dress, you are MISSING OUT!
This was a phenomenal experience from start to finish. I LOVE that you can add items to your wish-list in advance of your appointment, and they have them ready for you when you get there. The private fitting rooms were comfortable and cute and really made the experience feel glamorous! Having the option of a Zoom link so that my mother could attend from across the country was such a great touch and made this so special for me. My consultant was Emily, and wow, was she great! She's got tons of energy and she's so positive and knowledgeable - you really feel like you're in good hands.
I did find my dress at my first appointment and the little special touches The Gown puts into everything after you choose really sets them apart. I won't go into details, because I don't want to spoil the surprises, but honestly they just kept making my day even a couple of weeks after the appointment. I can't wait to go back for my dress reveal this summer!
I'm so glad I chose The Gown for my wedding dress shopping experience. I guarantee you won't be disappointed if you come here!This was a phenomenal experience from start to finish. I LOVE that you can add items to your wish-list in advance of your appointment, and they have them ready for you when you get there. The private fitting rooms were comfortable and cute and really made the experience feel glamorous! Having the option of a Zoom link so that my mother could attend from across the country was such a great touch and made this so special for me. My consultant was Emily, and wow, was she great! She's got tons of energy and she's so positive and knowledgeable - you really feel like you're in good hands.
I did find my dress at my first appointment and the little special touches The Gown puts into everything after you choose really sets them apart. I won't go into details, because I don't want to spoil the surprises, but honestly they just kept making my day even a couple of weeks after the appointment. I can't wait to go back for my dress reveal this summer!
I'm so glad I chose The Gown for my wedding dress shopping experience. I guarantee you won't be disappointed if you come here!The Gown's reply:
Hi Christine,
We're so grateful for your kind words and thrilled to hear that you had such a positive experience with us! We truly appreciate you and we can't wait to see your smile on the big day! Wishing you and your fiancé all the love and happiness! -
Quality of service
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Rachel Sent on 23/12/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Absolutely amazing!
Such an incredible place to find my wedding dress! Ana was so helpful and kind both times I was there. She really listens to what you’re looking for and makes the whole experience so special. Would highly recommend! Beautiful dresses and high quality service that goes above and beyond!Such an incredible place to find my wedding dress! Ana was so helpful and kind both times I was there. She really listens to what you’re looking for and makes the whole experience so special. Would highly recommend! Beautiful dresses and high quality service that goes above and beyond! -
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Ashley Sent on 17/12/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Hands down the best bridal boutique
After a few dress stores with no luck or poor service we figured we would try the bridal store close to home. That was the best decision I could have made. The ladies here are hands down wonderful, they hype you up and make you feel as good as you look. The entire boutique is stunning! When you say yes to the dress they celebrate with you and give you your own champagne glass that says "i said yes to the dress"! Go here if you want the ultimate bride experience.After a few dress stores with no luck or poor service we figured we would try the bridal store close to home. That was the best decision I could have made. The ladies here are hands down wonderful, they hype you up and make you feel as good as you look. The entire boutique is stunning! When you say yes to the dress they celebrate with you and give you your own champagne glass that says "i said yes to the dress"! Go here if you want the ultimate bride experience. -
Quality of service
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